Frankston Heights Veterinary Centre

Over the Top Fees – Have been attending this clinic with my girl since puppy school - unfortunately I have seen quite a change in the service provided in the past year or so - of late the cost of medications has increased weekly (up to 50%) one week I paid $65 the next week meds increased to $103 (for the exact same meds) was told due to suppliers increase). But have been able to get the same medication for a month supply (not just a weekly supply which I was getting from FVC) for$80…. recently have also been charged for telephone appointments for suggestions of medications that I have made over the phone to the vets that just needed approval that also cost $100 (this has happened on several occasions). The fees are way too over the top and I’m being charged for the suggestions I am making also! Not good enough. Very disappointing since Lucy has left practice.

Excellent Team – I cannot speak more highly of the Vets and the rest of the Team at Frankston Heights Veterinary Centre. They are all so very caring and nothing is too much trouble. Their follow up is great and I really appreciate being able to be able to call or email with any concerns. The girls on Reception are very patient and also a pleasure to deal with.

Cared for my loved ones for 20 years – I have been taking my dogs to this clinic for many years. I'm confident that they are providing the best information and care at all times. The reception staff have always been kind, friendly and professional. I began using this clinic when my dog contracted tetanus after surgery. I had made repeated visits to my previous vet over my concerns for her deteriorating health. I decided to go to Frankston Heights Veterinary Clinic for a second opinion and it saved my dogs life. I have never looked back since.