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41 reviews
5 Jenny  · Amazing company, got lots of shifts, good communication and very responsive
5 Aalyiah  · HOBAN have always been super supportive and have always shown immense care towards myself during my time there.
5 Cindy D.  · Very patient with my application process all new to me.
1 vijak156  · Worst customer service!! Seems like there is no one even working in the office. AI's would have responded better.
1 Andy   · Worst experience – Unbelievably bad to get in contact with I not even sure the place they sent me even knew I was coming. Stay clear from this clown show
1 p.t  · Hopeless – Completely clueless I have history with this "agency" staff were rude and unhelpful waste of time applying for a job with them
anthonyulrichscott
anthonyulrichscottVIC
 

Since I started here as a crossing guard I haven't been happier with my job. The team are great. Jennifer and Michelle have been very understanding and helpful with their time and training.

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Jenna
JennaVIC
 

Working at HOBAN has been a rewarding experience. The team is incredibly supportive, and the company culture fosters growth, collaboration, and consistent communication. I’ve had the opportunity to take on meaningful work while being backed by great leadership. HOBAN truly values its people—something you feel every day

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Layla K.
Layla K.VIC
 

I would like to share my concern regarding the assessment process used for the Victorian Government Graduate Program. In my view, the assessment was poorly designed and did not clearly reflect the real-world skills required for a graduate role in government. Some tasks focused on narrow and outdated skills, such as quickly detecting spelling… Read more

errors or proofreading under pressure, rather than assessing broader capabilities such as communication, judgement, critical thinking, problem-solving, policy understanding, or professional decision-making.

I also found some of the instructions and information provided misleading or unclear, which made the process more stressful and less transparent for candidates. There was limited explanation of how each task was assessed, how results were weighted, or how individual performance was evaluated. This lack of transparency makes it difficult to understand whether the assessment process was fair and reliable.

It was concerning that some HOBAN recruitment communications appeared generic and insufficiently reviewed, including an email that began with “Dear [First Name]” instead of the candidate’s actual name. While the use of automated or AI-supported tools is now common in professional workplaces, this becomes problematic when candidates are assessed on language accuracy, proofreading, and error detection under strict time pressure.

This creates a clear inconsistency between the standard expected from candidates and the standard demonstrated in the recruitment process itself. In addition, some assessment instructions did not clearly align with the test process, which raises concerns about the professionalism, credibility, reliability, and fairness of HOBAN’s assessment design.

Overall, the assessment process appeared poorly designed, less transparent, and not fully reflective of fair or contemporary recruitment practice.

HOBAN
HOBAN    

Hi Layla, We are sorry to learn you did not have a good… Read more

Positive reviews

Rich P.
Rich P.VIC
 

I have been working with Hoban for over two years, on and off. Each time I've completed a role, the team has been supportive and professional. I enjoy working on the roles I get assigned. Show reply

Sethu
Sethu
 

I have been working for Hoban for four years and had a great experience. I regularly get shifts during exams. Sometimes extra shifts are offered when there's a need for staff. It's easy to work with Hoban staff who understand your needs. Show reply

M. Smith
M. SmithNew South Wales
 

HOBAN Recruitment has been fantastic to work with. The team is professional, friendly, and genuinely invested in helping candidates succeed. From the initial application to ongoing communication, they made the process smooth and stress-free. I always felt supported, informed, and confident throughout my interactions with them. I highly recommend HOBAN to anyone looking for reliable, efficient, and people-focused recruitment services. Show reply

Negative reviews

MHx
MHx9 posts
  Verified

I was offered a role through this company and, from the beginning, there were several red flags. I was asked to provide highly personal information early in the process and had to cover the costs of my own police check and PPE, which felt unreasonable for a casual position. The job itself was frustratingly disorganized. While other workers… Read more

received their rosters in advance, I often wasn’t informed of my shifts until the night before, making it difficult to plan my life around work.

After working consistently for three weeks, I fell seriously ill for one day—and was met with complete silence from the recruiter. Despite multiple attempts to call, email, and contact the company directly, I received no response. Being ghosted under such circumstances felt incredibly unprofessional and disrespectful.

This experience left me feeling devalued and disposable. I would strongly caution others to consider this before engaging with this company.

HOBAN
HOBAN    

Hi MHx, We are sorry to learn you did not have a good… Read more

Tasha
Tasha2 posts
 

If I could give 0 Stars, I absolutely would. The recruitment agent I dealt with was quite incapable of communicating via email or phone. I have sent a couple of emails and followed up via phone twice to ask about the next stage of my recruitment, and received no answer despite wasting my personal time to complete their training. Signing the… Read more

contract before actually securing an interview with the employer should have been the first sign that they are in the business of shady recruiting.

I asked a simple question regarding my contract, which screamed 'you will get underpaid or not paid at all' for your time unless you adhere to their incoherent rules which I am sure they can't even explain to themselves - I wonder if that's why I never received a follow up in the first place.

To make it even worse, I received an email notification through Referoo with a 'final warning' about my references. Excuse me? A final warning, as if this is some kind of a pedagogical reprimand rather than a standard part of the application process. It's your job to be proactive about getting in contact with the provided referees. Oh, but I'm actually getting ahead of myself now - I should remember that the agent has very questionable communication skills in the first place. So they can't even do that.

Save your time, go somewhere else.

And no, I don't want to be contacted to discuss this 'further'.

HOBAN
HOBAN    

Hi Tasha, Thank you for taking the time to share your… Read more

Samira n.
Samira n.NSW2 posts
 

"I had a frustrating experience with this recruitment agency. After my interview, they told me the employer was impressed, which encouraged me to secure a reference despite challenges—one manager was on maternity leave, and it was around Xmas public holiday. Later, I was rejected with a response: 'You are a very strong candidate with great… Read more

skills.' When I requested feedback and scheduled a meeting with D****, I was ignored and gaslighted. After numerous calls, emails, and a voice message, they finally responded, saying the employer chose someone they already knew—who wasn’t even interviewed for the role. I was also randomly emailed by different people, rejecting me for job interviews with no details about what position. Additionally, I was referred to another recruiter who was unpleasant to deal with. The entire process felt misleading and unprofessional. Job seekers deserve honest communication, not empty reassurances and wasted time. I wouldn’t recommend this agency to anyone looking for a fair and transparent hiring process, especially if they want to work in an office."

HOBAN
HOBAN    

Hi Samira, We are sorry to learn you did not have a good… Read more

Recent reviews

Georgie
GeorgieNSW
 

Working with HOBAN Recruitment has been a fantastic experience. The consultants are supportive, professional, approachable with clear communication. The team made me feel recognized and highly valued. Highly recommend for anyone looking to find temp/ perm positions!

Nick.K
Nick.K
 

I have been working with Hoban for a number of years now as an Examination Investigator at La Trobe University. I find the communication is informative and timely; be it via email, text or phone call. Hoban staff are always on hand to assist and address any issues or questions.

Kamila
KamilaVIC2 posts
 

Working at HOBAN has been a rewarding experience. The team is incredibly supportive, and the company culture fosters growth, collaboration, and consistent communication. I’ve had the opportunity to take on meaningful work while being backed by great leadership. HOBAN truly values its people—something you feel every day.

Find out how HOBAN compares to other Employment & Recruitment Services

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David Johnston
David JohnstonNSW
 

HOBAN did a great job of helping me find work! I did some training at the Seven Hills training centre, which was really good to get my skills up to scratch, and the people there are super helpful and friendly.

Kristen D
Kristen DVIC
 

I’m approaching my 15-year anniversary with HOBAN Recruitment, and I couldn’t speak more highly of my experience. The company has consistently supported my career growth, offered flexibility, and understands work–life balance. It’s a great place to work.

Jonathon G.
Jonathon G.
 

HOBAN Recruitment has been fantastic to work with. professional, responsive, and genuinely committed to finding the right fit. The team goes above and beyond to support both clients and candidates, making the process smooth and stress-free. I highly recommend them and give them a well-deserved 5 stars!

Sarah
Sarah
 

Supportive and inclusive team culture Long-standing and experienced middle and upper management High-quality, ongoing training across multiple industries Excellent HR and IR support, particularly from an exceptional HR manager Clear career progression opportunities and recognition through promotion Fast-paced work environment that fosters professional growth

Ramil
Ramil11 posts
 

Real time waster not sure what’s their purpose is. Twice have I gotten email from them rushing me to complete the forms etc and then they ghosted me. Called me once left a message to call back and when I tried to call back immediately no one answers the call ever. Don’t waste your time replying their email

HOBAN
HOBAN    

Hi Ramil, We are very sorry to learn that you did not… Read more

DaveS70
DaveS70VIC
 

Worst customer service – For an agency that are actively seeking customer service professionals, they themselves have zero customer service toward the job seeker. No return of emails or phone calls, messages. Appalling service and will avoid any job opportunity through this agency.

HOBAN
HOBAN    

Hi DaveS70, We are sorry to learn you did not have a good… Read more

nick00mck00
nick00mck00VIC2 posts
 

Time wasters – I applied for a role with the NDIA that Hoban was recruiting for. The Position Description supplied by Hoban did NOT state I would actually be employed by Hoban. I understood from the information I received initially that I would be employed by the NDIA. When I received the initial email about the role from Hoban I requested further information,… Read more

received a Position Description document, and was instructed to complete an application for the role. I spent quite some time on this application, following this I was subsequently invited to a Microsoft Teams interview with HOBAN. Following confirming a time for the interview I received 'paperwork', an email which contains a link to various onboarding documents they want you to complete, as a new employee (for them?). Also included was an Employment Contract from Hoban which confirmed the Position Description was false.

They did not mention anything about signing a contract with them that would make me an 'employee' of Hoban. This contract states you have control over my job? You have control over my pay from another employer, judging from reviews here, if I got paid at all? I imagine there's a good reason you decide to omit all that information in your job advertisements and position descriptions.

Stop wasting people's time.

HOBAN
HOBAN    

Hi Nico, We are very sorry to learn about the confusion… Read more

Thatgirl
ThatgirlVIC5 posts
  Verified

Timewasters who are happy to request and take very personal information – I applied for a position with the NDIA on SEEK via the Hoban recruitment agency. They called me and advised that I would be provided an opportunity to interview with the NDIA and that Hoban would prep me for the interview. They sent numerous forms to complete and questions to respond to about my eligibility for the role, despite having discussed… Read more

this in my initial application. After obliging and sending all this information, they then ghost me despite my numerous attempts to follow up with them. Very frustrating. They are time wasters. I would advise against sending them personal information. They even request very personal information like your medical history.

HOBAN
HOBAN    

Hi Thatgirl, We would like to understand more, in order to… Read more

Zan
Zan5 posts
 

Favouritism – Hoban Laverton: Some casual ‘favourite’ staff receive so many shifts as to have a full-time job where others are lucky to fluke some shifts, or get none at all

HOBAN
HOBAN    

Hi Zan, We would like to understand more, in order to… Read more

Find out how HOBAN compares to other Employment & Recruitment Services

Know better, choose better.

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Max
Max32 posts
 

Hoban Agency as useful as [Content Removed] on a bull – Hoban Recruitment Agency are as useful as [Content Removed] on a bull. I sent an online application to their Seven Hills branch 2 days ago seeking an employment opportunity for someone to join our local Logistics company. I am still waiting for Hoban to make contact. Can't hold my breath any longer and have moved on to a much more professional agency. Good Riddance.

HOBAN
HOBAN    

Hi Max, With the job still actively accepting applicants,… Read more (+1 reply)

Kerryanne A
Kerryanne AVIC
 

Outstanding experience for the long term – From the initial warm & friendly phone conversation, to the professionally handled onboarding process & documentation, I am very grateful for my experience and opportunity through HOBAN. I will continue to recommend their teams effort & commitment to my network.

Radio User
Radio User
 

Zero regard for staff well-being – - Don't follow information about unavailability - Do not get back to you or confirm interviews outcomes -Throw you into roles without training or information and then punish you for making it your own - Make you pay your own checks for jobs -Don't notify you about cancelled shifts until after they are cancelled + then expect you to go out of… Read more

your way unpaid to return any collateral - Unpaid expectation of using your own personal devices - Just don't seem to respect staff well-being -

Maz
MazNSW
 

It is the worst recruitment agency I ever had – Unprofessional, zero respect for anyone time and effort. They post fake job opportunities and job offers. The customer service is virtually non existent. It is a scam.

Shana
Shana4 posts
 

Would recommend avoiding – Unfortunately I worked at this company. The upper management is clueless. They promote people into positions with zero experience and wonder why there is such a high staff turnover. Overworked, under paid, this was the most stressful place to work at. Even though issues were raised there was no action from management at all. I would recommend avoiding working there, applying for work as a casual there or becoming a client of theirs.

Skutz
SkutzNSW10 posts
 

Hoban Recruitment wasted my time – I was asked if I was interested in a role, said yes, was asked to rush through an up to date resume and screening form. Did so and sent identification and was told I had an interview the next day. I sat around all day waiting for a call from that Hoban staff member, no replies to emails, no answer to phone calls. Second time in six months but different staff member each time.

Anonymous worker
Anonymous worker
 

Unorganised – Attempted to work in data entry, I was waiting for my roster to come in for weeks after the contract started. Got my roster only a few weeks before the contract ended. While I had no roster they never responded to calls, messages or emails and they had the guts to say they didn’t have enough people and recruited more people. Don’t waste your time here, completely unorganised, ambitious and lazy.

Sharron
SharronVIC
 

Not helpfull – Never come across a company that never answers the calls, never gets back to you and does not help you will your payroll issues., no support. So unprofessional and very disappointed in the whole process

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