Install My Antenna

Simply amazing. Highly recommended – Professional and courteous from start to finish. Refreshing to have my call answered by a real person.And pleased to get a booking for the same week I called. The technician was punctual, professional and courteous. He had an easily identifiable uniform. He was happy to answer questions and NO pressure was applied to proceed. No call out fee and… Read more

a free quote. Once accepted the repair proceeded on the spot. The technician cleaned the worksite and even hung up my prints back on the wall. I didn’t have to book a second visit. What more could a customer want? Excellent customer service experience and I highly recommend this group. Thank you

Due to some pixelation on our TVs I called for assistance from Install My Antenna sourced from website. Darren arrived as arranged, he asked for details of the problem & checked on the various tv points etc. I explained my limited knowledge about location of a splitter & that the roof space would be very difficult to access. Darren proceeded to… Read more

enter the roof space & undertook the necessary works. A new antenna was added resulting in perfect tv reception! I can clearly state that the response time to my initial enquiry and subsequent service to be excellent. I am very happy to recommend Install My Antenna.

PeterA Happy Valley

I found this company to be very professional & the service was prompt. Darrell the technician was very efficient & helpful in explaining the work that was done in replacing our antenna

I had a recurring problem which stopped me receiving clear reception each evening between 5pm to 9pm on channel 10 but also occasionally with other channels. My contact with “Install My Antenna” Provided a speedy and complete solution to the problem. A new antenna was installed the same day I contacted them and I now have clear and unencumbered… Read more

reception on all channels. My experience with this company was exceptional. I now also have 25 years of Waranty for the home antenna installation.

Guy came to replace a broken antenna, he fixed that. But then insisted that I needed a booster as he told me I had 3 points in the house and I would not get reception. After checking I only had one point (because I had just moved into the house)… Read more

and advised him that the other 2 must belong to my neighbour which he still insisted were mine. He installed the booster without my permission and expected me to pay the $497.20. I advised him that I did not instruct him to install it and requested that it be taken out, which he did. When the TV came on the picture was as clear as a bell. No booster was required. The general 1300 number seemed OK but not happy with the customer service that I received upon installation. After this experience of what I believe to be an attempt to take advantage of the situation and upsell without permission, I would not recommend this company.

Very impressed with the quick service from this firm & technician, Muhammad. Problem located & fixed immediately at a very reasonable cost. Will definitely use them again if needed.

Adrian was very polite explaining everything as he was doing it. Gave me prices on the job to make sure I was happy with it. Got the job done very quickly. Such a great company to deal with, even got a follow up call from the company to make sure that I was happy with the results.

Very pleased with the service and professionalism of this company. Prompt booking when I phoned. Technician was knowledgeable and courteous. Would recommend Install My Antenna.

TV/Soundbar install - Job was completed. Not happy paying 400+ to basically have me do 40% of the work and not completing the work they say they will do on their website/phone hold message. Especially after stating multiple times I have a back injury and could not help. Was told it’d be fine, it wasn’t and now I’m paying for it. (Employee then… Read more

went on to lie and saying he offered multiple times he would get a second person. This never happened). Supplied wall bracket wasn’t installed as per product instructions, having to redo this myself. Didn’t clean up after service, was rushed. This was not a professional experience or result.

3 weeks later. I was offered partial refund by owner in return for removing my google review. I denied the refund.

Went with this company based on the 4.7 google score, after being offered a partial refund based on removing my review. This puts the 4.7 score that was a major part of my decision in to question.

I called them for a quote to replace my redundant Foxtel dish with an antenna. When booking the appointment, I was told it was a free quote (also noted on their website). Tech turned up and quoted $759 and said "I'm here now and do the job right away". Unfortunately I accepted it without obtaining other quotes. The job took 30 minutes as the tech… Read more

was able to utilise existing coax cable and wall plate and didn't have to get into the ceiling cavity. He then scrawled out a barely legible invoice/receipt with no details, accepted the credit card payment then left. I later realised he had only connected the antenna to my Fetch box but hadn't provided direct antenna connection to the adjacent wall-mounted TV as well I called the company and was told I'd be up for a callout fee plus labour charge if I wanted the additional work. I declined. Surely the tech should either have connected both devices to the antenna as a matter of course or at least given me the option. The worst part was the cost. On request the company sent me an itemised receipt, which the technician hadn't provided. It showed a $99 callout fee. The company advertises free quotes, so surely it's dishonest to then charge a callout fee. Much worse, the labour charge was $341 including GST for 30 minutes of work. That's an astounding $682 per hour! Surely that counts as unconscionable conduct?! After calling the company to complain they offered to refund half of the callout fee, which still leaves it as a total rip-off. They then sent me a $5 antenna cable for me to connect the antenna to my TV myself.

Made an appointment window time and took time off work. Didn't show up. At least call ahead if you can't make it! Company then tried to gaslight and tell me they had it made it for another time. I went with a local company, not an interstate call centre.

Service was fast and excellent.Mahommad was so polite and helpful.i couldn't believe how quick you had sent someone out.i would call you again if necessary and would highly recommend your company

Fabulous Service!! Very Professional & thorough…. Left everything spotless Changed my prehistoric Antennae in a Flash, even with a challenging Roof Line & pitch? Many thanks So Happy with the work 5 Stars Regards Denise

Absolutely brilliant company to deal with, from arranging quote to installation of new antenna and the follow up call to make sure I was happy with the job. Steven the technician that came out was fantastic and explained everything doing a great job. I have no hesitation in recommending this company.

I callled at 9.30am and they got Adrian out that afternoon. I wasn’t expecting such quick service! I was kept informed re: when the technician would be arriving and Adrian was very helpful and professional putting my tv up and he also got it all working for me before he left. Highly recommend.

Had a new antenna installed by Usman and he also fixed issues with tv channels. He did a great job, would recommend Install My Antenna for your next installation Vic

Fantastic service by very professional technician. Usman did a fantastic job and checked every aspect of our home tv requirements to ensure we had the best experience. Very impressed with the follow up by Julie.

The installer came on time and explained everything that may or may not happen he checked the system and found OT wanting he entered the ceiling space to ascertain the work he had to do the roof space was not an easy space to move in ducted air conditioning to climb over and to find the splitters that need changing unfortunately he had to e ter… Read more

the space twice but did it without complaints fixed the problem and now we have good reception on the TV thanks for a great job

VERY PROFESSIONAL AND COURTEOUS from the initial phone enquiry, to the punctual arrival of the wonderful Taimoor technician next day, and in 1.5 hours, he thoroughly assessed and repaired and replaced all the antenna system and associated cables, checking all the while for strength and quality of signal. Quiety courteous, extremely competent, a… Read more

joy to host! Exemplary in every aspect! Our whole TV and recording system is as if brand new, and much better than any of the past 15 years! Value +++. Our sincere thanks to your company and especially Taimoor for an outstanding result, Leigh and Denise, Donvale

Very prompt service after contacting by phone. Diagnosed and fixed the problem we had with our TV reception; I would highly recommend this company for your TV antenna problems.

WOW what a great company, not to mention the technician who carried out the same day installation. VERY impressed with the cost, too. I would DEFINITELY recommend Install My ANTENNA 110%

Adrian was absolutely fantastic. I called on Monday and Adrian was there Tuesday morning on time. Very professional and knowledgeable. Would highly recommend- Marie

Excellent customer service from start to finish. Steve,the technician, was professional, highly competent and helpful both in the quote visit and eventual installation. Though the initial quote seemed a little high, follow up by the company achieved a good result for both parties. I would confidently recommend Install My Antenna to anyone wanting a quality aerial installation.