133 reviews
Caution using this company. It took them 13 weeks to deliver a home office desk when it was supposed to be a maximum of 6. In the end they sent me a damaged table top with scratched legs and a dodgy repair job using spray paint to cover the scratches. Funds were paid in full from the very beginning. Their communication was apologetic but all… Read more
just for the show and process. In the end, nothing was resolved. I cut my $1,250 losses and moved on….
ordered a product said in stock delivery 3 to 4 days waited 2 months with about 20 emails saying we had to ordered it in we requested a refund after another 20 emails they finally cancelled order said they had refunded in every response but never refunded. we had to lodge a pay pal dispute then escalate to a pay pal claim as they would not respond. Thankfully pay pal refunded. do not deal with this company.
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I had the best experience with purchasing from Leaf Living. I bought a 7ft 4 in 1 games table (pool, air hockey, table tennis and dining table) for my partner’s birthday. John and the rest of the customer service team was incredible and allowed me to delay delivery of the item so the surprise wouldn’t be ruined. I had updates constantly about the… Read more · 1
delivery process and was kept in the loop at all times. Upon receiving the item, it was exactly as described and amazing quality. It was also very easy to build. My partner and I are very happy with the item and the team is truly a dream to do business with. Thanks so much again!
Reviews with attachments
Quality product! Very easy to assemble and fits perfectly in the gaming room. Show reply
I bought a Mahjong table and we are very happy with it. It looks amazing and works even better. Only thing I can fault with this purchase is the communication side of things. Call center rarely calls back as they promise. Also the product was a few weeks late but it was worth the wait. All in all, my family are very happy with this purchase. Thank you Show reply
I bought the Dunkmaster M029 and was absolutely impressed with the product. What I have installed looks professional and it’s a real treat to play on with the kids. The price was amazing too! Leaf living was great to deal with and delivered the product seamlessly. Show details · 1
I recently purchased the CUETIQ 7FT 3-in-1 Pool Table / Billiards Table / Ping Pong Table / Dining Table from Leaf Living, and I absolutely love it! I was a little wary at first because the price seemed almost too good to be true, and I wasn't sure what the quality would be like. Thankfully, I was completely wrong. The table is fantastic quality,… Read more · 1
looks great, and is incredibly versatile.
It's quickly become the focal point of our home and gets plenty of use from family and friends. Being able to switch between a dining table, pool table, and table tennis table is a huge bonus, especially if you're short on space.
For anyone considering one, I highly recommend it. Excellent value for money and a great addition to any home!
The Solara outdoor canopy has provided additional value in my home. It looks great, is sturdy and adds aesthethic into my home Show details · 1
I highly recommend leaf products . I had purchased an air hockey table for my son and he loves it . It was so easy to assemble and the customer service team were awesome to deal with. Show details · 1
Great product. Great customer service. Speedy response and helpful warehouse staff. Recently purchased the 8ft folding pool table. Picked it up from the Meadowbrook warehouse where the staff there helped me load it even after closing time. Website is easy to understand and the call line is fast to assist. The 8ft table took 30 minutes to assemble… Read more · 1
on my own and comes with 2 cues, all the balls, triangle, ball holder, gloves and a heap of chalk. We have had hours of fun in the garage and at the end of the games it simply folds away and sits up against the wall taking up hardly any room. Highly recommend if you want a pool table!!!
I recently purchased the AKEZ 11SQ Dual Motors 2000W 11" Electric Scooter from Leaf Living, and the experience has been excellent from start to finish. The scooter feels exceptionally well built, with strong acceleration, a comfortable ride, and plenty of power for everyday commuting and recreational riding. A special thank you to Owen Hsiung,… Read more · 1
CEO of Leaf Living, for his outstanding customer service. It's refreshing to see a company where customer satisfaction is clearly a priority.
I'd also like to thank Parker at the Brisbane warehouse. From the moment I arrived, he greeted me with a friendly smile, carefully loaded my boxed scooter into my car, and even closed the boot for me. He was polite, courteous, and professional throughout. It's these small acts of genuine customer service that leave a lasting impression.
Lucas
I was about to place an order with another supplier for a 4 i n 1 Pool Table but need further clarification concerning delivery and installation before I order. I tried several attempts to contact the supplier in NSW but either have difficulty in contacting or when contacted did not a satisfactory answer. So I found Leaf Living also from NSW… Read more · 1
but with a warehouse in Bayswater who can supply very similar equipment. On contacting the company , I was able to obtain a local contact number of Nathan based in Bayswater. I discussed with him the logistic of delvery and installation and told him I need the equipment delivered and installed by at least two people as I am in my 80's . Nathan was very helpful and assured me that he will arrange for delivery and installation as I require. A few days ago he came with another driver to deliver the equipment as arranged , and completed the installation to my satisfaction. I would not have ordered from Leaf Living had I not been able to talk to a local representative and got assurance of the service it can provide .
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Easy set up, great price, great customer service Took a couple of weeks to come due to warehousing challnges but worth it. Very friendly staff kept me updated, highly recommend Show details · 1
I purchased the CUETIQ 7FT 3-IN-1 Pool table and couldn’t be happier! The Brisbane warehouse delivered on all fronts. I reached out to check on delivery times and both Owen and Mark from customer care were super helpful. Then, installation was a breeze, quick and efficient! Everything from start to finish was top quality, and I’m already enjoying every game Show reply
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I purchased this 2000w akez dual motor E - Scooter about two weeks ago and I already have 250km on the odo. The shipping was very fast, it came in only 2 days in Sydney. It has very good acceleration and reaches 60kmh. The build quality seems good, it has good suspension, and also has a key ignition. The brakes are a little squeaky but they have… Read more · 1
good stopping power. It has an impressive range and the charger has a fan built in so that it doesn't get hot. It has led lights on the bottom, a headlight, and brake light. Overall, it's amazing value for money and I recommend it a lot.
We actually did quite a bit of research before ordering this bunk bed. To be honest, we did see some negative reviews about Leaf Living’s bunk beds online, which made us a bit hesitant at the beginning. But the deal they offered was honestly too good to ignore. After comparing their Livara bunk bed with other options in the same price range,… Read more · 1
nothing else really came close in terms of design and value.
My husband is a builder, so he suggested we go and have a look in person instead of relying purely on online reviews (which can sometimes be subjective).
We visited their Wetherill Park warehouse, and they were super welcoming. They had a fully assembled bunk bed on display, and once we saw it in person, it immediately gave us confidence. The overall look and structure were exactly what we wanted. To be fair, the assembly is not simple, and I can understand how that might lead to some of the negative reviews. But the team there explained that they’ve already made improvements to the product, and even opened up new stock to show us, which was really reassuring.
We received the bed within a week, which was great.
Since my husband is experienced, he didn’t have much trouble putting it together, and once assembled, it looks absolutely fantastic. Very solid, very clean design, and exactly what we expected.
The only regret is that our room isn’t big enough, otherwise we definitely would have gone for the version with the slide. The kids would have loved it even more! Overall, we’re really happy with the purchase. It’s amazing value for money, and the whole experience, from visiting the warehouse to delivery, was smooth and pleasant.
Thanks to Leaf Living, we got something this good at such a great price. We will definitely be back again.
Quality table. Really easy to use and a great addition to the household! Highly recommend Show reply
I recently purchased this study table and I’m very happy with the quality. It’s sturdy, well-designed, and provides enough space for my books, laptop, and other essentials. The height is comfortable, making long study sessions much easier. Assembly was simple and quick, with clear instructions included. The finish looks modern and fits perfectly… Read more · 1
with my room décor. Overall, it’s a great value for money and a practical choice for students or anyone needing a reliable workspace at home.
Latest follow-ups
Absolutely magnificent service from Leaf Living when delivering and installing our new Livara bunk bed. The website was easy to use, the delivery was super quick and well organised and the installation cost was worth every dollar! Hua, the gentleman… Read more · 1
who build our bed, worked diligently for almost 4 hours straight to make the perfect bunk bed. Incredible service! And the kids absolutely love their new beds! Highly recommend.
Follow-up · Still loving our Livara bunk bed! It’s sturdy, comfortable and looks fantastic in the kids room. We made a great choice!
I bought a 8ft pool table of Leafliving. Great service and great price. The driver installed the table and was really professional. I would definitely recommend them to everyone. I will definitely use them again Show reply
Follow-up · I have had the table for a little while now and it’s great. The table plays really smoothly and the balls run well. Table is extremely sturdy, doesn’t shake or move at all. The felt feels and plays like a professional table would. I play it everyday. Best purchase i have made in a long time
After much research I contacted Leaf and they were able to answer all my questions as I wasn’t sure if to get the foldable or standard Pool Table. Based on their advice I decided to get this table because it looks good and the size (8ft) was the max… Read more · 2
we could go for our room. Ordering was easy and immediately we received the invoice receipt via email. Three days later the table was delivered and carried inside. We received an sms letting us know approximate time and the truck pulled up at the driveway on time. All boxes were packed well and undamaged. This table comes in pieces and requires assembly so be prepared and if you are not handy this company offers an assembly service (which if you don’t have the time I highly recommend). Think IKEA… Assembly took some time because I only had my kid to help me. You do need two grown up people as the instructions say, one to hold and one to screw or bolt the parts. It wasn’t overly complicated just time consuming but the results were well worth it. Flipping the table over we did very carefully with everyone lending a hand as it is heavy once all assembled so you might want a few people to help you avoid damage to it or your floor so and keep a few old towels or rugs not to damage your floor. Overall I’m very happy with the interaction with LEAF, they delivered as promised and of course the product we received. The price was well worth it with a further discount applied at checkout. I couldn’t find anywhere else online that sold it cheaper and also offered FREE delivery.
Follow-up · We are still very happy with our purchase. We have added bar stools around and a cue holder so the overall setup looks great. Consider using a cover (we just use a king single sheet) to protect the table from dust.
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Positive reviews
Got an outdoor pool table from Leaf Living such a great backyard upgrade. We were hesitant at first, but it’s held up to the weather way better than expected. Show details · 1
We recently purchased a mobility scooter for my dad, and it’s honestly been one of the best decisions we’ve made for him. He uses it every single day, and it has made getting around so much easier and more enjoyable. The scooter feels incredibly stable and comfortable, which gave our whole family peace of mind from the start. Seeing how much… Read more · 1
independence and confidence it’s given him has been truly worth it. Highly recommend for anyone looking to make mobility simpler and safer for a loved one.
Initially we had some issues with Leaf Living around the product itself, communication and delivery. The manager personally got ahold of us and quickly resolved the issues we had, in an efficient and effective manner. We are glad we were listened to and that a fair resolution was come to. Thanks Leaf Living. Show reply
Negative reviews
What a disgusting experience and service. I spent almost $2000 with this company, had to follow up my own order ETA over a week after placing it, as I received no notification. I spent close to $600 alone to have the delivery delivered upstairs and installed. The driver was 5 hours late, didn’t speak English and didn’t bring all the boxes for… Read more
the installation. I am now having to chase up the completion of my installation and customer service is woeful.
Buyer beware - I would not waste your money with Leaf Living.
Very disappointed with the experience. We purchased a bunk bed for our daughter’s birthday, relying on the website information stating: “Our team will contact you to schedule delivery. Estimated delivery: 7–10 business days with 1 day prior notice.” After waiting a week with no update, I had to follow up myself to check the status of the order. I… Read more
was then advised that if I wanted the bed delivered on time, I would need to change my order to a completely different bunk bed not the one we carefully selected and purchased.
This was extremely frustrating and stressful, especially considering it was for our daughter’s birthday. If an item is unavailable or delayed, customers should be informed earlier rather than being pressured to change their purchase after already waiting.
Unfortunately, this experience caused unnecessary disappointment and inconvenience for our family.
Hi Shirin, Thank you for your review. We would like… Read more (+1 reply)
e ordered a 4-1 table to be delivered in February (6 weeks from order) it’s the 9th of June and I’m still waiting for a firm delivery date. It is unreasonable to be this late without proper confirmation or offer of compensation for delay and no upfront communication. It sounds like lies as the person on the phone is citing public holidays in nsw… Read more
affecting wa operations, be warned with this company taking your money and not being truthful on delivering what you have purchased and doing what they say they will do.
Hi Nelson, Thank you for taking the time to leave… Read more
Recent reviews
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I purchased a pool table from Leaf Furniture online on 22 March 2026 for $2,550. Unfortunately, my experience has been extremely disappointing. When the pool table arrived, it was missing parts, preventing assembly. After the missing parts were eventually supplied, I discovered that four additional parts were damaged straight out of the boxes. I… Read more
reported these issues immediately and have been waiting for replacement parts ever since.
More than three months after my purchase, I am still unable to fully assemble the pool table. For a product of this value, I expected much better quality control and customer service.
The long delays, repeated follow-ups, and inability to use the product have caused significant frustration and inconvenience. Based on my experience, I cannot recommend Leaf Furniture. I hope the company improves its quality checks before shipping products and provides much faster after-sales support when customers experience problems.
New Pool Table Arrived Damaged, Refund Refused I purchased a new pool table from Leaf Living for $3,232.71. Unfortunately, the table was delivered damaged. The damage was discovered during assembly after the packaging was opened, and I immediately reported the issue. I provided Leaf Living with a detailed timeline of events, photographs of the… Read more
damaged packaging and table, contemporaneous text messages from my handyman documenting the discovery of the damage, and a written witness statement. Despite this evidence, my request for a refund was declined.
Leaf Living instead offered replacement parts as a goodwill gesture. I purchased a brand-new pool table, not a damaged product requiring repairs, so I did not consider this to be an appropriate outcome.
I have since lodged a complaint with Consumer Affairs Victoria to seek a resolution.
Based on my experience, I cannot recommend Leaf Living. The product I received was damaged, and I was disappointed with the way my complaint was handled.
Hi Shak, Thank you for sharing your concerns. We… Read more (+1 reply)
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Hi Melanie, Thank you for taking the time to share… Read more