4,133 reviews
I just wanted to thank Lendi for having such a professional operator in Natalie Abel that secured our loan for us Dealing with Natalie was a breeze. Natalie’s knowledge with loans and banks was evident with how she was able to progress our loan. From our initial meeting the process was well communicated to us and we were always advised through… Read more
each stage or the loan application. Natalie was also able to help us navigate through some of the paperwork involved with the loan. I would have no hesitation in recommending Natalie to anyone requiring a loan.
Forced to do an AI chat, overly extensive on obtaining contacting data - not interested in being contacted if you can’t show and provide details on products you can offer.
Reviews with attachments
Absolutely Amazing! Natalie helped me through the entire process! She made a stressful time seamless with her knowledge & experienced approach, she helped me reach a huge goal! Loved working with Natalie, highly recommend ⭐️⭐️⭐️⭐️⭐️ Show reply
Tara helped get our home loan approval super fast. Her communication was professional and efficient and I would highly reccomend her. Show reply
Caleb saved us hundreds of dollas a month – Lendi Home loan specialist Caleb was fantastic. Prompt with phone calls, message, documents just the entire process was floorless. Caleb knew the service he was representing and was able to break this down for me and my husband so that we understood what we were siging. Caleb got us an amazing deal on our home loan saving us hundreds every month. We will definatley use lendi again. Show reply
Natalie Abel your the best – I had the privilege of having Natalie Abel as my broker she was professional and very helpful from the time I made contact with her, she helped me to refinance and and explained everything along the way highly recommend Natalie. Thank you again Natalie for helping me to achieve this. Show reply
Home Loan Specialist Review - Leon Clark – I am delighted to share my exceptional experience with my home loan specialist, Leon Clark, whose professionalism and dedication were truly commendable. From the initial consultation to the final approval, he provided sound, insightful advice tailored to my specific needs. His expertise in the mortgage process was evident, and he was always… Read more · 1
available to answer my questions, ensuring I was fully informed every step of the way. What impressed me most was his proactive communication. He kept me in the loop with regular updates and promptly addressed any concerns I had. His attention to detail and commitment to finding the best loan options for my situation made the entire process smooth and stress-free. I highly recommend my home loan specialist to anyone seeking a knowledgeable and reliable professional. Leon’s exceptional service and dedication to his clients are truly unmatched.
Latest follow-ups
Natalie was absolutely fantastic from start to finish in providing advice and facilitating the purchase of our investment property. She was so knowledgeable, proactive and reliable and always presented several options for us to consider. She was… Read more · 1
always available to us, even in long weekends which was above and beyond and always very nice. The property purchase all went smoothly and we felt we were in excellent hands. Thanks so much Natalie.
Follow-up · There were no unexpected fees and I didn't need to use the website. Lendi has been fantastic in the past for organising a low interest rate for our home loan and is a high quality service.
Very pleasant experience working With Jenniya – Jenniya Mergler was an absolute pleasure to work with. She took everything in her stride and worked effortlessly to get the job done. Couldn't recommend her more highly. Will definately be recommending her to family and friends if they ever need… Read more · 1
someone. Jenniya is very polite, understanding and listens to your every need. Her communication was fantastic and even though I had some hurdles standing in my way she worked through them with a successful outcome. Thank you Jenniya for your awesome work
Follow-up · 2 years on and I'm now working with jenniya to refinance. Again, she has been very sufficient with getting things organised. Definitely my go to person and highly recommend
Natalie Abel helped me get a fairly complex loan structure, ensured that it was the best deal for me and kept me updated throughout the process. Would highly recommend. Show reply
Follow-up · >What made it the best deal? My goal was to find the lowest interest rate possible. Natalie explained the different options available and we went with the best one. >How complex was the structure? 3 separate loans with the aim to try and maintain an LVR <60%. >Tell us about the offset account. Unfortunately I wasn't aware that the offset account wasn't available for 2 of the loans I ended up going with.
In-depth reviews
Nathan has been my home loan specialist for the past two years, and throughout that time he has been exceptional to deal with. I presented Nathan with a wide range of scenarios—different loan structures, redraw options, and long-term planning questions—and every time he had a clear, well-informed answer. His knowledge and ability to explain things… Read more · 1
in a practical way gave me a lot of confidence in my decisions. He consistently kept me updated on interest rate movements and what to expect, helping me understand how potential changes would impact my situation. That level of communication made a big difference. What stood out most was Nathan’s reliability and calm approach. Even when we faced challenges along the way, he remained steady and solution-focused, ensuring I secured the best outcome possible. Nathan is also incredibly responsive—I never had to follow him up, as he was always prompt and proactive in his communication. I have full trust in Nathan and would happily use his services again. I highly recommend him to anyone looking for a knowledgeable and reliable home loan specialist.
This was my first time to have used a mortgage broker and after years and years sticking with the same bank I decided to contact Lendi where I was introduced to Rohit. I had the absolute pleasure of working with Rohit from Lendi during my recent home. From our initial consultation to the day we closed, Rohit was a beacon of professionalism,… Read more · 1
expertise, and genuine support. What I loved most about the experience Rohit was incredibly responsive, often answering my calls and emails within minutes. They demystified complex financial jargon and made sure I understood every step.
Hey knew the market inside and out and helped me secure an incredible interest rate that I didn't think was possible. Their advice was always spot-on and tailored to my specific financial situation. Efficiency: The entire process was seamless and efficient. They handled the paperwork with meticulous care and kept everything on track, leading to a stress-free closing right on schedule.
I cannot recommend Rohit highly enough. If you are looking for a mortgage broker who genuinely cares about their clients and delivers outstanding results, look no further. Thank you, Rohit, for making our dream a reality! [
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False Promises - Takes for everrrrrrrr – I had an option to choose between two brokers for my investment loan. Went with Lendi / Domainloanfinder purely because they claimed to be a GOLD rated broker & promised 3 to 5 days turn-around time for conditional approval. It has been more than 4 weeks since I have submitted my application & still not even an approval on principle. I wanted to… Read more
rate them 1 star but giving them 2 purely because of the home loan specialist who I thought was helpful with the loan submission process.Oh..I also received conditional approval on the second week but was told to ignore it as it was an error from the Bank. I am fed up of following them & almost lost interest in investment. I had to settle the loan @ the earliest based only conversation with the real estate agent as the further discount was offered from the marketed price. When I told Lendi about this - Instead of escalating the application with the Bank, they called my solicitor to confirm if my statement was correct. Doh... Pls don fall for the catch. Highly recommend you take your valuable business elsewhere.
Positive reviews
This is the second time we have used Lendi to broker our refinance and both times have been great. Smooth and easy process with no hidden costs or unexpected issues and the staff are friendly and helpful. Competitive interest rates. 10/10
I've seen Lendi in Google searches but never used them before. This time however, I decided to give them a try and I'm glad that I did. I really liked their constant communication. My broker, Natalie Abel, wasn't someone that just did email, she wanted to get to know me and we had a scheduled call as well as a face to face meeting before she would… Read more
agree to work with me. I loved this approach because I felt like I wasn't just a number. Natalie took time to listen to my wants and needs and why I wanted to refinance and got me the best deal, thoroughly explaining my options. She was available to ask questions when needed. Settlement was a breeze and Natalie's team were extremely helpful. I didn't need to worry about a thing. In fact, so much so, I forgot about my settlement date! Great experience.
What a star Home Loan Specialist Daniel Tawfik is - an asset to Lendi. Daniel has fabulous interpersonal communication skills. You can tell he is passionate about supporting people achieve their hopes and dreams. The most easiest, smoothest process I have ever had to go through to consolidate 4 loans and mortgage. From start to finish it was seamless. I can't thank you enough Daniel. One very happy customer. Julie
Negative reviews
Spoke with a rep, everything seemed fine, there was a clear way forward. I then heard nothing back from rep despite clearly noting I wanted to move foward quickly. I only received replies when I was the one to make contact. And then I was emailed an excuse stating they'd tried phoning me several times - which was false, zero messages, and zero… Read more
calls on my phone, which logs all calls. If you're going to be away or out of office, I would expect someone else in the team to be provided the account to move forward with. Instead, I received LONG delays (2 weeks), excuses, and in the end I was never provided the loan details I was told I qualified for. I looked into it, and it looks like their advice was wrong, the loan they put forward was not eligible for due to some of the criteria. So - not a good thing to say about the experience. When I was called back later to ask about their service, the woman who took the call did not seem to intend to do anything about my feedback.
Lendi is dead to me.
Hi ARM, We’re really sorry to hear about your experience… Read more
Do NOT give them your phone number. They ask for it under false pretences “to secure your account” (even when you’re making a simple enquiry about loan rates). Then they call you 3 minutes later! Not good enough! Misuse of private data.
Hi CGiiiiiing, Thank you again for reaching out and… Read more (+1 reply)
Don't waste your time, they'll never approve you for a loan. They will ask for your personal information over and over again. As they sell your information to scammers. NOTHING BUT A JOKE!!! Great job ripping off people that are already down, you pathetic degenerates.
Hi Tumbleweed, We’re sorry to hear about your experience… Read more
Recent reviews
Dale Bosien was excellent. From the first consultation through to settlement, he was regularly available, provided frequent updates and information, and allowed me to make informed decisions in a timely manner. Highly recommend.
Best services my husband and I could ever have Very professionally Advise us properly Elise leader is really good and amazing in the way she explains everything Fully recommend
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Fiona Revill has provided outstanding service and I always felt she was on my side for the entire process. Whenever I had a question, she was quick to respond and made the job of obtaining refinance as a single parent relatively easy. I would highly recommend Fiona to anyone.
It’s our honour to having Natalie as our Broker. She is always gave us the best option for our mortgage. She also checking to us if we doing fine or we struggle with interest rate. She is beyond Amazing! Thanks Nat! ❤️ ( Leny & Glenn)
Fast, clear, and concise, yet always helpful at every stage of our refinance journey. Grateful for this relationship with Lendi spanning over four years and two major changes. Thanks to Elouise Bambury for making the experience truly exceptional.
The broker you want in your corner for the long haul! We’ve worked with Elouise Bambury from Lendi across multiple loans and refinances over the past few years, and she’s been exceptional every single time. What sets her apart isn’t just the results — it’s the way she works. She actually takes the time to understand your full financial picture,… Read more · 1
not just the transaction in front of her. She’s helped us navigate some genuinely complex structuring decisions, explained the trade-offs clearly, and always came back with options that were well thought through rather than just the path of least resistance.
Most recently she got us a preapproval sorted quickly and without drama. That kind of responsiveness matters when timing is everything in property.
If you want someone who treats your mortgage strategy like it actually matters — and not just another file to process — Elouise is the real deal. Highly recommend.
Eloise was the best - she helped us work through what we needed for our refinancing and fixing of our mortgage rate! Very very helpful and very detailed! She made the process an absolute breeze and 10/10 would use again! Show reply
Elouise Bambury Was absolutely sensational in helping us achieve our goal releasing equity for a new home . Her expert guidance helped and made the whole experience a great one Show reply
Working with Natalie was an outstanding experience. She explained every step clearly, kept me updated throughout the process, and worked hard to find the best option for my needs. Her professionalism, honesty, and dedication made all the difference. I would happily recommend Nat from Lendi to anyone looking for a reliable broker. Show reply
Our experience working with Elouise for our homeloan was absolutely seamless. We gave her a heck of a task with what we needed. Not only did she make it happen, she was lovely to work with and she went above and beyond for us. If I could give her 10000000/10, I would. We will use Elouise for any and all of our loan needs moving forward. Cannot fault her or Lendi. Show reply
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Hi Sam, thank you for taking the time to review your… Read more