1,292 reviews
AI reviews summary
Pros
Verdict
Overall sentiment for Mortgage Domayne is overwhelmingly positive, with clients consistently praising the high level of professionalism, clear communication, and dedicated support provided by the brokers and settlement teams. Borrowers—particularly first-time buyers and those managing complex construction or refinancing loans—frequently highlight how the team successfully navigates tight deadlines and alleviates the stress of the lending process.
This is the second time I have used Mortgage Domayne and cannot thank them enough for coming through for me again!! I will only use these guys and I have recommended them many times to my family and friends. Thank you Peter Streat for your professionalism and constant updates, when I first met you I made it known that I needed a mortgage approval fairly quickly and you came through for me. Thank you!! Highly recommend the Mortgage Domayne team.
We had an excellent experience with Kiran and the entire team at Domayne. From our very first conversation, they were professional, approachable, knowledgeable, and genuinely committed to helping us throughout the mortgage process. Kiran was extremely helpful and patient, taking the time to understand our situation and explain everything clearly.… Read more · 1
The whole process was handled smoothly and efficiently, with great communication and support at every stage.
We truly appreciate the effort, professionalism, and personal attention provided by Kiran and the team. They made the entire mortgage experience much easier and stress-free for us.
Highly recommended to anyone looking for a reliable, professional, and trustworthy mortgage team. Thank you, Kiran and team, for the outstanding service!
I’m truly thankful to Kiran and the entire team of mortgage domayne for all their help and support throughout the mortgage process. They were professional, patient, responsive, and always willing to go the extra mile to make everything easier for us. Our experience was really positive. Their guidance and dedication made the whole experience… Read more · 1
smooth and stress-free. I really appreciate all the hard work they put in to help us achieve our goals. Highly recommended, and a big thank you to Kiran and the team! ⭐⭐⭐⭐⭐
Reviews with attachments
Great service. Very good communication. Always prompt to return messages Show reply
Great professionalism and friendly service. Would highly recommend to family and friends Show reply
We had a wonderful experience with Gagan and the team at Mortgagedomayne From start to finish, Gagan was professional, helpful, and always quick to answer our questions. Being first home buyers we had so many questions and worries which Gagan answered and resolved with such patience. He made the whole home loan process smooth and stress-free,… Read more · 1
and we always felt he genuinely cared about getting the best result for us
Highly recommend Gagan and Mortgagedomayne to anyone looking for honest, reliable, and friendly service ⭐️⭐️⭐️⭐️⭐️
Thank you again
We had an outstanding experience working with Gagan Dugg and the team at Mortgagedomayne. From the very beginning, Gagan was incredibly knowledgeable, patient, and genuinely committed to helping us secure the right mortgage for our situation. What really stood out was how clearly everything was explained—no confusion, no pressure, just honest… Read more · 1
guidance at every step. Gagan went above and beyond to explore the best options for us, kept us updated throughout the process, and made what can usually be a stressful experience feel smooth and manageable.
His responsiveness, attention to detail, and deep understanding of the lending landscape gave us a lot of confidence in our decisions. We always felt like we were in capable hands. He would even assist us during weekends without any hesitation.
Highly recommend Gagan Dugg and Mortgagedomayne to anyone looking for a reliable, knowledgeable, and genuinely supportive mortgage broker. Couldn’t have asked for a better experience!
I said excellent because they are on time and very approachable and professional. Show reply
Mitch Zasadny and his team have helped me successfully complete two refinancing transactions. I truly appreciate their efforts in tailoring the right product to suit my needs and guiding me through the entire process. I will definitely return to Mitch for any future refinancing needs. Highly recommended! Show reply
Latest follow-ups
Excellent service - we received assistance from Gagan and Margie, they were excellent, great service, provided clear information, answered questions and respond promptly. Show reply
Follow-up · They have their own check list..if we submit all the documents and details clear, our job is easy.
In-depth reviews
We had a fantastic experience working with Mortgage Domayne. From the very beginning, the whole team made what can be a stressful process feel straightforward and easy to manage. Karim, Nishita, and the team were always approachable, helpful, and happy to answer any questions we had. They took the time to guide us through every step, explain our… Read more · 1
options clearly, and make sure we understood what the best path forward was for our situation.
A special thanks to Karim, who was outstanding throughout the entire process. He was always available when we needed him, incredibly knowledgeable, and took the time to make sure we felt comfortable and confident with every decision. You can genuinely tell he cares about his clients and wants the best possible outcome for them.
What stood out the most was that we always felt they genuinely had our best interests at heart. We never felt pressured, and every recommendation was focused on helping us achieve the best outcome. Their communication, professionalism, and support throughout the process gave us a lot of confidence.
We’re really grateful for everything they’ve done and wouldn’t hesitate to recommend Mortgage Domayne to anyone looking for a knowledgeable, reliable, and supportive mortgage broker team.
Working with Mortgage Domayne Mortgage Brokers was a genuinely smooth and well-supported experience from beginning to end. From the outset, the process felt organised and clearly guided, which made a big difference for us as borrowers navigating the first loan journey. Communication was consistent, and we always knew what stage we were at and… Read more · 1
what was coming next.
A special mention has to go to Karim, who really elevated the experience. He was consistently calm, knowledgeable, and proactive, and always took the time to break things down in a way that was easy to understand. His reassurance during key decision points gave us a lot of confidence, and his willingness to step in quickly whenever anything needed attention made the process feel effortless on our side.
His team including Nishita , Faye, John and Katerina played an important role in keeping everything moving efficiently, with prompt responses and strong coordination that ensured there were no delays.
Overall, the team delivered a very professional and dependable service, and we felt well looked after throughout. We would happily recommend Mortgage Domayne to anyone looking for a broker who genuinely makes the home loan process easier and more transparent.
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We can’t thank Mitch Zasadny enough for his help throughout our approval process. As first home buyers (and builders), the whole process felt pretty overwhelming at times, especially with various land registration delays, reliance on government assistance and changing interest rates, but Mitch made such a difference. He was consistently… Read more · 1
reassuring, took the time to explain everything in a way that actually made sense, and always checked in to make sure we felt comfortable moving forward. He was incredibly patient with all of our questions and always kept us updated, which really helped reduce the stress. It honestly felt like he genuinely cared about getting the best outcome for us, not just getting things done quickly. Having someone so knowledgeable, calm, and supportive made the experience so much smoother than we expected. We’re so grateful for everything he did and would absolutely recommend him to anyone going through the same journey. Additionally, the settlement team were amazing! A big thank you to Mitch, John, Andrew, Fe and Katerina for all of your hard work on our matter! Sincerely, Seren & Cade.
Recent reviews
Horrible first home buyer experience – I had a very disappointing experience with this company. They initially present themselves well to get you onboard, but once you're in, their care and attention diminish significantly. I strongly advise against engaging with this company, even if referred by Henley Builder. I was first assigned to a broker named Pukhraj, who unexpectedly left the… Read more
company. I wasn’t informed of her departure until I reached out to the admin to check on the progress of my loan. Due to her sudden exit, they couldn’t access my original loan file, forcing me to reapply. As a result, they couldn’t offer me the same loan value I was initially promised.
My new point of contact, a lady named Katherina, appeared to lack knowledge of the mortgage process. On two separate occasions, when my loan was nearly approved, she informed me of issues they had overlooked, each time resulting in a reduced loan amount.
I came close to missing my land settlement date due to Mortgage Domayne's irresponsible handling of my case.
Thankfully, I decided to speak directly to a bank after losing faith in Mortgage Domayne. Within a week, the bank approved my loan. What’s even more frustrating is that Katherina from Mortgage Domayne never apologised for the inconvenience they caused.
I strongly advise against engaging with them, even if you feel desperate.
I would give them no stars if I can for making our first home buying process hell.
Our experience with Mortgage Domayne Melbourne has been nothing short of excellent, and we are truly grateful to Manish and Katrina for their support throughout our home‑buying journey. Manish, our broker, was thorough and attentive in helping us gather every document needed for our application. He explained the mortgage process clearly, guided… Read more · 1
us step by step, and made sure we felt confident at every stage.
Katrina supported us through settlement with professionalism and genuine care. She helped us navigate each requirement, answered our questions patiently, and made the process feel far less overwhelming.
Buying a home can be stressful, but Mortgage Domayne Melbourne made the experience smooth and reassuring. We are deeply thankful and highly recommend their services.
It has been an absolute pleasure working with Mortgage Domayne. The entire team was so proactive and supportive throughout my loan process. Thanks to Pat and his team to keeping is informed about all the changes. Show reply
I couldn’t be happier with the service I received from Chantal, my mortgage broker, and Margie, my settlements officer. Chantal was incredibly helpful, professional, and supportive throughout the entire mortgage process. She made everything easy to understand, kept me informed, and went above and beyond to ensure everything ran smoothly. Margie… Read more · 1
was equally fantastic during the settlement process. She was organised, responsive, and made what could have been a stressful experience feel seamless and straightforward.
I’m extremely grateful to both Chantal and Margie for their dedication, communication, and genuine care. They made the whole experience a positive one, and I would highly recommend them to anyone looking for a fantastic mortgage broker and settlements officer. Thank you both! :)
I had a great experience with Ranjan and his team throughout my home loan and settlement process. They were extremely helpful and supportive at every step, making the entire process smooth and stress-free. Ranjan guided me through all the necessary steps, promptly answered my questions, and made sure everything was well coordinated until… Read more · 1
settlement was successfully completed.
A big thank you to Ranjan and his team for their professionalism, patience, and excellent support. I truly appreciate all the help and guidance throughout this journey.
Highly recommended!
My partner and I used mortgage domayne in our house and land journey. They were extremely helpful through the whole process. If we had questions, concerns or queries, they were always there to help. We appreciate all the hard work they did for us! Show reply
Awesome to have such great people help with getting everything sorted with our new build and mortgage, Karim was always there to help with any questions i had and explained everything in great detail. Highly recommend Karim and the team at Mortgage Domayne for anyone looking at getting a mortgage. Thanks again Team Domayne Show reply
We couldn’t be happier with the service we received from our mortgage broker, Ranjan. Ranjan has been incredibly reliable, efficient and knowledgeable throughout the entire process. He is always so quick to respond, whether we call or email, which has made such a difference when dealing with something as important as securing a mortgage. He has… Read more · 1
taken the time to answer every question we’ve had and has always made us feel comfortable asking questions, no matter how silly we thought they might be. He explains everything clearly and has made what could have been a stressful process feel so much easier.
We highly recommend Ranjan to anyone looking for a mortgage broker. His knowledge, responsiveness and genuine willingness to help have been fantastic, and we’re so grateful for all of his help!
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Outstanding experience with Mortgage Domayne! They helped us understand our finances and guided us through every step of building our new home. Thanks to their expert advice, we secured optimal borrowing power with zero stress. Every interaction was professional, friendly, and easy. A huge thank you to Karim, Nishitha, Fe, and the rest of the team for their amazing support. Highly recommended! Show reply
We had an excellent experience with Chantal, our mortgage broker, and Margie, our settlement officer, from Mortgage Domayne Melbourne throughout our journey. Chantal was fantastic from the very beginning. She was professional, knowledgeable and always available to answer our questions. She made the finance and loan process easy to understand and… Read more · 1
guided us through every step of purchasing our land and arranging the finance for our new home.
Margie was also wonderful during the settlement process. She kept us informed, was very responsive and made sure everything was organised and completed smoothly. Her attention to detail and communication gave us great peace of mind during what can be a stressful process.
Buying a house and land package can be overwhelming, but having Chantal and Margie supporting us made the whole experience much easier.
We are extremely grateful for their help and professionalism and would highly recommend Chantal, Margie and the Mortgage Domayne Melbourne team
I had a positive experience refinancing my home loan with this company. The customer service was professional, helpful, and responsive throughout the process. I am satisfied with the interest rate I received, as it was competitive and suited my needs. Overall, I appreciate the smooth and efficient support provided by the team. Show reply
The customer service at Mortgage Domayne is second to none. Pat was extremely professional, efficient, and easy to get in touch with. He was supportive and patiently took the time to explain things when I had questions. I can’t thank Pat enough for working hard to get the best result possible for me. Show reply
I had a great experience with Mortgage Domayne, especially my mortgage broker, Andrew Ferreri. My settlement was scheduled for 24 July 2026, and the timeframe became extremely tight due to delays in receiving paperwork from my builder. Despite this, Andrew worked quickly and efficiently to process everything and secured my unconditional approval… Read more · 1
letter just two days before settlement.
Andrew was reliable, responsive and professional throughout the entire process. I truly appreciate his hard work and support in making sure everything was completed on time. I highly recommend Andrew and the Mortgage Domayne team to anyone looking for a dependable and efficient mortgage broker.
Karim Piyar Ali and Nishita Patel were professional, responsive, and supportive throughout the entire loan process. They kept us informed at every stage, answered all our questions promptly, and made what could have been a stressful process feel straightforward and well managed. The entire process was transparent, and all costs were clearly… Read more · 1
explained upfront. There were no unexpected fees or issues, and everything progressed smoothly from application through to approval. Karim worked hard to secure a competitive interest rate that suited our needs, and we're very happy with the outcome. We appreciate the effort the team put into finding the best available option for us.
Chantal and the team at Mortgage domayne have been nothing short of superb! This is the second time I’ve engaged them for our home loans and they made the process so smooth and quick. They’re great communicators and always had our best interests at heart. For anyone in the market for a home loan, don’t waste your time talking to anyone else. Ask… Read more · 1
for Chantal at Mortgage domayne! We’ll definitely be engaging her in future! Thank you again Chantal and team ☺️
I had an absolutely great experience working with Karim. From start to finish, he was professional, responsive, and kept me informed every step of the way. He explained the entire mortgage process clearly, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Karim's knowledge,… Read more · 1
honesty, and commitment to excellent customer service really stood out. I genuinely felt he had my best interests at heart throughout the process.
I highly recommend Karim to anyone looking for a reliable and trustworthy mortgage broker. Thank you again for all your help!
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