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Lifeline Shops Queensland

Lifeline Shops Queensland

 Verifiedshop.lifelineqld.org.au
Lifeline Shops Queensland
4.9

388 reviews

Positive vs Negative
97%3%
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Sizing ?
  • Very small
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  • Slightly small
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  • True to size
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  • Slightly large
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  • Very large
Product Appearance ?As advertised · Not as advertised
388 reviews
5 SarahR  · Book arrived quickly. Great to buy a preloved item and support Lifeline.
5 Meryll  · Great item, very well packed, arrived promptly within the allotted time
5 Pearly  · Repeat buyer. Excellent service and quality. Well packed and fast postage. Highly recommend.
5 Sheree R.  · Easy purchase, prompt delivery, product as described, would purchase from the again
5 Donald Flaxman  · Love our books, great way to buy them, they are always in good condition and packed for transport very well. Thanks again Lifeline, for this wonderful service.
5 Carolyn  · Order arrived quickly & was well packaged. Plenty of used books to choose from.

Reviews with attachments

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Rach
RachNSW
  Verified

Great items, fast postage, easy return process. One of my favourite online sites! Show reply

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Andy
Andy3 posts
  Verified

Very satisfied – Had a problem with one of the books and was given first class after sales service and was very happy with the way they handled the situation. Will buy many many more books in the future. Keep up the good work. Show details ·  1

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imogenkira17
imogenkira17
  Verified

perfect quality, fast delivery – ordered a shirt online and it came very quickly, and in excellent condition also. Show details ·  1

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Yaroslava
Yaroslava
  Verified

Amazing service. Good item! – Sorry for being late with my review. I was very happy with my purchase. Very fast delivery from Australia to UK! Item same as a picture. Ans suits me so good. I was looking for this leggings for long time amd I was so happy to find it in your store. Have a good day everyone. Thank you. Show details ·  1

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Hellokitty
HellokittyNSW3 posts
  Verified

Items were just as described. Also quick shipping – I found a pair of new sneakers. I found a new wallet. Both at good prices, and quick shipping too. Thankyou very much for these lovely items. Show details ·  1

Latest follow-ups

Sherryn
SherrynVIC
  Verified

Very happy with my purchase, the books were in excellent condition. They were wrapped well (so they wouldn't be damaged) I definitely will be purchasing more books very shortly!! Thank you! Show details ·  1

 Follow-up  · I purchased a few more books to add to my collection. They arrived even earlier than predicted, very happy with my purchase. Every book was in excellent condition. I am looking forward to reading them now. Thank you!!

Karrie
KarrieSA2 posts
  Verified

Great range of 2nd hand products. Items I bought were in good condition and as described. Great to have capped postage. Will definitely shop with Lifeline QLD again Show details ·  1

 Follow-up  · I bought women’s clothing and books, all were in great condition. Got a bunch of items, including an awesome pair of decjuba jeans and a fluffy white jumper which looked almost new. The parcel was delivered in around a week.

Positive reviews

Graham
Graham
  Verified

The lovely book arrived safely via Auspost. Whoever packed it did a wonderful job, five gold stars to them. It was perfectly and carefully packed – the best I have seen! Show details ·  1

Jayne
Jayne3 posts
  Verified

BOOKS galore! ..... cookbooks, to be specific. What a range of current best sellers and must have items! Updating every few days - I'm a regular customer. Low prices and mint condition. Well packed and super fast delivery. I LOVE Lifeline Q'ld. Show details ·  1

Kate
KateWA2 posts
  Verified

I love that Lifeline offers this 'buy a second-hand' book service. When ever I am looking for a specific book - I always head to Lifeline Queensland website first! I think buying second hand is good for everyone - the environment, the receiver and most of all Lifeline who use the funds to finance their social / community activities and programs. Good work Lifeline! Show details ·  1

Negative reviews

Nugget33
Nugget33QLD25 posts
 

I contacted Lifeline to see if they wanted a donation of a matching set of office/study furniture. It was in reasonably good condition, and perfectly useable, except for some minor wear and tear and damage from several house moves. Their Nambour office gratefully said they would send out a truck to pick it all up. The truck driver refused to… Read more

take it because it had some damage. He was very unfriendly and un-coperative. This was a disgraceful act and an insult to me as a good person trying to do the right thing by providing some furniture that may be of use to a needy person, rather than taking it to landfill. All Lifeline is interested in is making money by being able to on-sell the furniture. Do not donate to Lifeline, and other charities offering a similar service, until they decide to become more charitable.

Andrea Z
Andrea ZQLD14 posts
 

Overpriced for people struggling – Most of the stores I've visited clean and well stocked with friendly volunteer staff. BUT unfortunately these second hand stores now are priced beyond even those with low income. Some items the same if not more than kmart or target. It rather defeats the purpose of going. I dont understand why such a hefty inflation has gone on with items that are… Read more

in constant supply and donated. There is no shortage which is evident by the always overflowing charity bins. Please remember the clientele you are here to help.

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Penegeau
PenegeauQLD162 posts
 

Overpriced and not what it used to be – I have tried several Lifeline stores looking for everything from vintage doilies to womenswear to babies clothes and bedding etc. I am always left disappointed. It seems the company has lost touch with the entire point of being a thift/op shop. - Prices are the same if not more expensive than buying entirely new items from kmart/bigw/target -… Read more

Stores rarely have enough parking making it really difficult to get into and around - Organisation is ok but could be better. - Cleanliness of items and general quality of items is appauling. They are selling badly stained, mouldy stretched out clothing, bedding, and curtains that should be in the dump. The same goes for furniture. - Ranges varies depending ont he stores it'd be great if they all stocked the same sorts of things.

Lifeline Shops Queensland
Lifeline Shops Queensland    

Thank you for your feedback. Our paid… Read more

Recent reviews

J. Carter
J. Carter
  Verified

percentage wise the items for sale are in excellent condition. Always quick to help work out any issues that arise. Am a little disappointed that nothing new has been added to the sale section Show details ·  1

Kelly
KellyNSW5 posts
  Verified

I came across Lifeline Shops Queensland when I was searching for a harder-to-find book online. I ended up buying it and a few more books and was really happy with the experience. The prices and delivery cost were very reasonable for secondhand books (a fraction of the retail price). All of the books (cookbooks) were in brilliant condition, and… Read more ·  1

delivery was super fast. It's also great to be able to support a worthwhile cause with my shopping.

I will happily shop with Lifeline Shops Queensland again.

tina
tinaWA2 posts
  Verified

What amazing branded jeans I purchased online and for a fraction of the retail price. Shipping was tracked and arrived in good time. All the clothing was in new or excellent used condition as advertised. Unfortunately some of the clothing (jeans) were too "young" for me so the returns process was started. What changes could be made here!!!! … Read more ·  1

Firstly, more detail on individual items ie low rise, skinny, stretchy and product material ... Lastly, a simple scan of return postage label and repackaging by the receiver would be much better than the current system. Enjoyed the bargains I didn't return, thank you. Aged Pensioner.

Andrea
Andrea3 posts
  Verified

The cookbooks were practically new for a fraction of the price. Lovely and good quality tea towels too. Very happy. Show reply

Veronica
VeronicaQLD3 posts
  Verified

Jeans West Jeans I ordered, but received a different Brand in a Girls 16. The rest of my order was accurate. Show reply

Vicki
VickiQLD2 posts
  Verified

Always such great service which is why I keep coming back to shop time and time again Show details ·  1

Rowena G.
Rowena G.
  Verified

I purchased a dozen cookbooks. They were in great condition and sent immediately. I have been telling my friends all about it. Show details

customer_first_namec
customer_first_namecQLD2 posts
  Verified

Easy to peruse website, swift delivery, beuatifuully packaged, easy returns. Show details

Find out how Lifeline Shops Queensland compares to other Clothing Shops & Brands

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nhaines2
nhaines2NSW2 posts
  Verified

Excellent all round service. The book was as described. Fast shipping. Excellent communication. Highly recommend. Show details ·  1

TheGnome W.
TheGnome W.NSW
  Verified

I having been buying books from Lifeline's webshop for several years. I have always been very pleased with the condition and quick arrival. I really like the free postage option, from buying several books in the same order. Show details

Kerensa Little
Kerensa LittleQLD
  Verified

Both books ordered were in perfect condition , packaged well, arrived very quickly. Thank you . Show details ·  1

Cas
CasVIC3 posts
 

Quick delivery, easy to navigate website lots to choose from Show details ·  1

Meg O.
Meg O.NSW
  Verified

I found this t-shirt last minute for en event and it arrived a couple of days later! So reasonably priced and great service. Show details ·  1

Georgie
GeorgieQLD3 posts
  Verified

Ordering, order readiness and pickup went seamlessly. I will use again Show details ·  1

Bruce H.
Bruce H.VIC
  Verified

Fast delivery, book in very good condition, thank you…will buy again Show reply

Sandra
SandraVIC
  Verified

I spent more per book than I usually do at an Op Shop but was hoping the books would be in excellent condition. I was not disappointed! I was also impressed by how carefully packed my books were, how my books and clothing were sent separately and how quickly my packages arrived. Show details ·  1

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