Longevity Plus
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Unbelievable, I ordered the day before yesterday, and it arrived yesterday, literally the next day. Also really impressed with customer service they replied to my email in 30 minutes. Now I am really looking forward to trying the products. Hopefully they are as good as the service.
This organisation represents itself as from Queensland Australia but others claim UK or New Zealand. I only purchased because it was local. I ordered and received a shipment from Hong Kong and New Zealand. One shipment got lost and currently is… Read more · 3
not delivered. I wanted local or New Zealand ok. This is a little confusing as some information also refers to UK. Really it needs to be clearly marked either "Made in Australia" or "Made in New Zealand". If they are not made in Australia or New Zealand then say Made in China and tested in Australia! Cannot see on their labelling anywhere it says where it is manufactured - isnt there a law saying they must do this or am I wrong.
Where is your NMN manufactured All NMN is produced in China, and we are no different. Some companies package them locally and will say they are local, but the product is still coming from China. We do however do third party testing with local Australian companies to assure the quality.
Follow-up · I appreciate how helpful and accommodating Longevity has been since my last review. They clarified that their products are made internationally, including in New Zealand, but are tested here in Australia to guarantee quality—which gives me great peace of mind. I look forward to the possibility of Australian-made products in the future, but in the meantime, the quality is fantastic and I will remain a loyal customer."
Was really pleased with the product and service, really happy that is produced in New Zealand too, and even sent from home town. Been taking these supplements, and they have genuinely been helping me with sleep. They are perhaps a little more expensive than some of the others, but worth paying the extra for the quality. Will continue to be a customer.
They market themselves as a company from NZ (source of the purest supplements in the world) and with only a few days lead time to Australia. I ordered 2 expensive supplement bottles, received only one of them days past the ETA, and the bottle has low expiry. Please avoid this company. EDIT: I am now reviewing my above comments. The owner got in… Read more · 1
touch with me straight away and apologised for the logistics issue. She has confirmed product is now ex NZ, refunded my original order and sent me an alternate Magnesium chelate.
Have ordered from longevity a few times, very happy with the products, but equally impressed with the service. Whenever I ask them anything I always get a reply very quickly, their customer service is very impressive. I have also got my parents on these supplements too, as i think they are so good for you.
All I can say is these supplements work for me. I can’t think of a better return on investment possible.
Ordered Spermidine and received it the following day. Since then have ordered several more times. So convenient having it shipped so fast to me each time.
I am finding these products really do work. My sleep is better and I am in less pain. I accidentally ran out of supply for a couple of weeks, and when I stopped taking them was when I really noticed the difference without them. I wish they had more products available, the range is good, but I hope Longevity expands even more. As there are a few other supplements I would take if they did offer them.
Feel very positive results with all of their products i take. Happy with the packaging, service. So thought its time I gave them a review. Love that they have all the products I can’t get at the pharmacy.
I accidentally ordered the wrong magnesium from Longevity, I emailed them let them know, and almost instantly I got a reply of them telling me the order has been refunded, no hassle, no issues or anything. I was so impressed with the service, I just felt I had to say something. I did also proceed to order the correct magnesium, and also very happy with the product.
After we experienced a lengthy delay due to customs in Australia, Lee arranged for a very generous replacement, which arrived quickly. More than a replacement, we received multiple containers of the magnesium supplement we bought to replace our single missing container. We really appreciated this generous gesture. Will buy again.
Really happy I found Longevity Plus. Customer service was great in answering my questions. This company goes above and beyond. Great product with the best purity NMN I could find in Australia. I truly feel great since taking them. Since purchasing NMN, I have purchased a host of other products from this company and found them equally beneficial. … Read more
Not only that it is even made in New Zealand, which couldn’t make me happier, given that I used to live there before moving to Australia. I highly recommend their products.
Just be warned they present as being an Australian company with local testing of products . This is in fact not true it is not an Australian company they drop ship from [Content Removed]. Have tried to contact the lab about testing but no response so far. Will update if they respond. Buyer beware.
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I recently was stocking up on my supplements from Longevity. I was also going away and really needed to take the magnesium glycinate with me, my holy grail. I realised it may not be delivered in time as I ordered it on a Monday and needed it by Friday. I of course received all the emails and that it had been processed etc. I sent them an email,… Read more · 1
asking if I can have it sent express or courier and that I was happy to pay for it. They promptly emailed me back to help me out a few times. They then sent it all priority shipping and waived the delivery fees, for my needs. I also received it all in time and was very happy.! I’m so thankful for that extra service, which they didn’t have to do. But did because they actually care about their customers and went above and beyond. Thank you Longevity! I also purchased, Nicontinamide, L-Glutamine & Ashwagandha. Their products work and are very helpful to my health.
Was really happy with the service of this company. I emailed their contact form and got a reply in literally about 30 mins, asking them about some of their products. Then I ordered 3 bottles, got free delivery, and it arrived in just 3 days. I am in New Zealand, and ordered because they are made in New Zealand. I have been taking my TMG for… Read more · 1
only a few days, and I am already seeing the results. I believe these are high quality supplements, and feel confident taking them.
I did a price comparison too, and I think they beat the competition, especially as they give big discounts when you order in bulk.
My feedback: I would order from them again.
I've been a regular customer for approximately 18 months. I am 77 years of age and use Longevity Plus supplements for life extension purposes. They have a wider range of supplements compared to their competition. The products are high quality and they have been thoroughly tested for purity by Australian labs. In addition, I appreciate the free shipping. Show reply
Order from Longevity 3 times now. Each I have had a good experience. They products arrived in a nice box, with lots of padding, all very tidy and professional. The bottles are all sealed, which I liked, and the capsules all look very even, clean and tidy. I have had orders from other companies and the capsules have been half empty or worse… Read more
sometimes.
Out of the the 3 orders 2 times the orders arrived on time, one was a couple of days late, but no big deal.
I did some comparisons before I bought them, and as far as I could tell, Longevity NAD was the lowest price per actual dosage. I did the math with them, as price is a big factor for me. But the purity also seems to be as high as the more expensive ones anyway, and they say it is test in Australian labs for the purity.
So I am a happy customer and will order keep ordering again.
As far as I could tell Longevity Plus is the only shop in Australia that covers all the longevity supplements you would want. I am actually based in New Zealand, but still felt comfortable enough ordering, as the products were tested in Australian labs. Which was probably the biggest selling point to me. I also did compare some prices from some… Read more
of the overseas competitors, and on a per dosage basis Longevity did seem to be the lowest cost option.
I was suggested to them by a friend, and I take resveratrol, and NMN. I will probably try some more of their products eventually too, when I have some more time to research.
All in all I was very happy with the service, I emailed them once, and had a reply back in about 45 mins, which I thought was quite impressive.
The web site was super easy to use, looked nice and professional and seemed trust worthy.
Delivery took about 8 days, and was free.
I love having all my longevity supplements available from an Australian company. I am a customer for life. I even ordered the wrong item and they replaced it for me all at their cost. I feel confident with their service and guarantee and high purity ingredients. If anyone is wondering I take NMN with TMG, according to my research, this is the… Read more
best for NAD creation. I am also taking magnesium threonate and magnesium k2 d3, which also contains magnesium glycinate so I dont need to take any extra magnesium. I also take resveratrol and fucoidian. The one product they don't have that I wish they did is Fisetin, however I did ask them and they said they were hoping to sometime.
I have my mum taking these too.
Ultimately I decided to not take their TMG product because this business dropships from China (which takes forever) and it's formulations are generic not proprietary, making them overpriced. They also haven't been trading for long (just this year) so there's no assurance of quality. Customer service is also poor and a total mismatch to their… Read more
slick marketing.
Below is an interaction I had with customer service after I told them I left this review. They are very confrontational and unprofessional. Noteworthy is that this company only offers email support!
Them:
Hi Joel What did we do that was wrong? Did you receive your order today? We do honour our 100% money back guarantee for any reason. Your "truth" is unfair and out of context. I am not meaning to be defensive, we definitely take your feedback into account, and are also looking at getting our delivery time to 1-2 days. I wasn't intending on being defensive, I am just unclear as to what we have actually done wrong. We state how long delivery takes, and offered you quick response support for your order. I didn't mean any offence by your order size, I meant that no customer is too big or too small, we care about them all equally. Anyway, like I said, we really do honour our 100% money back guarantee, as perhaps surprisingly to you, we so rarely have to use it. I am sorry you have not enjoyed your shopping experience with us, and we do care about all customer feedback.
Me:
Your website is very well designed, professional and has loud and slick marketing.
The impression it gives is: Australian made, proprietary formulas, excellent service.
In the end it is generic Chinese made chemicals, dropshipped from China, with over-hyped marketing and high prices.
Your email-only customer service is poor. Your first few responses to me were just one or two lines which is unprofessional. They lacked a greeting, a name and an explanation. The service didn't match the website design.
The 5-10 working day (2 weeks) for delivery is small and inconspicuous in the context of the page. I completely missed it when I bought the item and so will others. It's legally included but easily missed which is more than likely deliberate.
In the end your company is very new with no trading history. Your independent testing is just a sales tool and probably just done one time but doesn't guarantee all future batches will be of the same purity as the one tested.
I could not find your company "Paragon Enterprises" or any of your products listed with the TGA. You probably don't need to do this because you are shipping directly from overseas to the end customer.
Ultimately I find your website and it's marketing deceptive and the quality and origin of your product uncertain. I will not be taking your TMG.
I have ordered a cheaper TMG product from Amazon that is made in the USA by an established brand.
Regards
Joel
Hi Joel, thank you for taking the time to share… Read more
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