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OrbitRemit

OrbitRemit

 Verified🏆 2026orbitremit.com
OrbitRemit
4.7

655 reviews

Positive vs Negative
91%9%
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Transparency ?
4.7
Rates and Fees
4.7
Timeliness
4.8

 AI reviews summary 

OrbitRemit is highly regarded for its fast transaction speeds and competitive exchange rates, with many users reporting transfers completing within minutes. Recent platform updates have noticeably improved processing times and expanded payout options, such as GCash. While the majority of users experience a seamless service, a small segment of long-term customers has flagged significant frustrations regarding repetitive identity verification requests and inconsistent customer support during compliance checks.

Pros
Transaction Speed: Transfers are frequently described as "instant" or completed within minutes, particularly when using PayID or sending to regions like India and the Philippines.
Competitive Rates and Fees: Users consistently highlight superior exchange rates compared to banks and other competitors, alongside low or zero fees for specific transfers like NZ student loans.
User Experience: The mobile app and web interface are praised for being intuitive, featuring a simple onboarding process and easy-to-navigate transfer steps.
Reliable Notifications: The system provides proactive communication and status updates, keeping users informed from the moment funds are sent until they are received.
Cons
Compliance and Verification Friction: Significant delays occur when accounts are flagged for manual review, with some users required to re-submit identical identification documents multiple times.
Customer Support Inconsistency: While general support is liked, the compliance team is criticised for slow response times and a lack of availability outside of standard business hours.
Data Retention Issues: Users have reported frustration over the system not saving recipient details or "favourite" transactions, requiring repetitive manual data entry for every transfer.
Feature Removal: Some users expressed disappointment over the "silent" removal of specific features, such as scheduled recurring payments.
Verdict

OrbitRemit is an excellent choice for users seeking high-speed international transfers and competitive FX rates through a modern interface. However, users should be prepared for potential delays if their transaction triggers a compliance review, as the manual verification process can be slow and repetitive.

655 reviews
5 Meg Raj  · It was very Qick signup process and very Fast transfer
5 Yeshi  · First time using and best experience with fast delivery time
5 Canh A  · Transfering so quickly that I've never experienced about it. Thanks
5 Ugyen  · Very convenient and fast transfer without having much to do.
5 angie a.  · I'm so happy to get orbitRemit. I recommended to all may friend
1 JAMES  · They are useless and I am extremely updset with their tranfer system
Neil Locker
Neil LockerNSW4 posts
 

This company is really careful making sure all your details are perfect so your transfer is safe. I had a tricky transfer to Bhutan whose bank uses proxy banks which was tricky. OrbitRemit gave me fantastic back up with many messages, checks and calls. You are safe with them!

Ask the reviewer
Priya
Priya
  Verified

Excellent money transfer service! The transfer was fast, secure, and very easy to complete. The exchange rates were competitive, and the fees were reasonable. I received regular updates, and the funds arrived on time without any issues. I highly recommend this service to anyone looking for a reliable and efficient way to send money internationally.

Ask the reviewer
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krystle p.
krystle p.VIC
 

The transfer was very convenient. Trying to get a hold of someone from the support team is kinda difficult. In terms of time and promised discussions, a few things was not delivered. Unfortunately it took 1 month for my voided transfer to process back the credit that was used. Then due to inconvenience they promised a 5aud credit which they really… Read more

dont have to but again, not delivered.

As of 31/07 received a message and phone call from the representative of Orbit. Provided an apology with explanation as to what happened and out of goodwill, provided an incentive. Appreciate the follow up and being open to constructive feedback.

OrbitRemit
OrbitRemit    

Hi Krystle, thank you for taking the time to share… Read more

Reviews with attachments

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Adisorn
AdisornNSW2 posts
  Fair Incentive Verified

Best fast service best rate ever highly recommend to everyone reliable a plus AAA

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Connie
ConnieSouth Australia
  Fair Incentive Verified

Just used Orbit Remit to send money to my relative in the Philippines via GCash — and wow, it was so quick and easy! The funds were received almost instantly. Very reliable service. Will definitely use again!

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Rekha
Rekha
  Verified

Fast and reliable service i 100% recommend to use this remit

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Jon Moetatua
Jon Moetatua
  Verified

If anyone can OrbitRemit can – This is my 3rd transaction, and l am definitely not going to use any other provider as this company is thorough, quick and secure.

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Emcee
EmceeVIC
  Verified

Fast and Easy! – It's my first time using OrbitRemit but it really os consumer friendly with the easy steps and super fast transaction of 1 hour! You will also received an email on the progress of your transfer so you will really feel at ease. Thank you so much for this app! ✨

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Chris V.
Chris V.QLD31 posts
  Verified

Would give no stars, Avoid this company as they are likely ID traders/thieces. The document verification and customer service team are more useless than their st^pid AI customer service bot. First had issues verifying my principle place of business as they did not bother to read the electricity bill that had the service address highlighted. So… Read more

send ASIC company statement, all ID, bank statement, biometric verification, in fact more than is required to get a passport or open a company bank account. Then made 2 payments that were in being processed status for days, only to be made void after several days, so I threatened them to return my money which they did eventually.

OrbitRemit
OrbitRemit    

Hi Chris, thank you for reaching out and sharing your… Read more

Latest follow-ups

Roger GARLICK
Roger GARLICKNSW9 posts
  Verified

Orbit Remits UPGRADE to a new efficient persona sees fund transfers completed >>>FAST>>>. I'm SO HAPPY with their current ease of use & efficient transfers. Do not bother looking elsewhere! OrbitRemit is the BEST!

 Follow-up  · I am pleased to say that OrbitRemit is continuing to be super efficient in delivering FAST>>> money transfers. I am very impressed, transfers are usually complete within an hour to my Family in Thailand. I have used several transfer companies previously, I am sticking with the best now. Easy interface - no hassle fast transfers. Keep it up OrbitRemit!

Skippy29
Skippy29
  Verified

Used them for probably 6 years with out too much hassle until there was a major delay with a transfer and i contacted customer service who said it would take 24 hours, despite the fact my recipient required the transfer for a medical emergency. My… Read more

account was suspended, money held by orbitremit. [Name Removed] contacted me, he was their compliance officer and worked 9-5 monday to friday for a 24/7 organisation. [Name Removed] demanded i re send all of my previous information, bank accounts, pay slips, proof of ID as well as my recipients information, ID, bank accounts and a detailed summary of how i knew them, information i had all previously submitted. [Name Removed] did bugger all for 4-5 days and then my account was cancelled and money returned..for no logical reason. Found Remitly..remitly are good, fast - verification is required as it should be when you sign up..verification is not required repeatedly or when the service makes an error although remitly have not yet made any errors.

 Follow-up  · Q- Did they explain the suspension? A - no, and the suspension was a week long suspension during which time my funds were held and the recipient was unable to pay her medical bills and then my account was cancelled, possibly because i emailed orbit remits rather lazy compliance officer suggesting he was rather lazy. I should stress, no issue with… Read more

Honorato
HonoratoQLD
  Fair Incentive Verified

Fast and accurate very recommendable to other people. Highly appreciated job welldone.

 Follow-up  · Staff are very helpful to rectify the problem job welldone

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Positive reviews

Naomi B.
Naomi B.VIC
  Verified

What used to take 2-3 days to send money overseas was processed and delivered within an hour. Easy to use with multiple ways to transfer the money (google pay/pay ID etc). Have always used Orbit Remit but they have improved exponentially. Would definitely recommend

Kitione T.
Kitione T.2 posts
  Verified

Happy indeed for the service which was excellent, even though it took some time compared to other money transfers such as WU ,etc. But I understand it was my first with you. So looking forward to work with you in the future

JAM
JAMNSW
  Verified

Standout money transfer service. Always responsive, and I really appreciate the fast processing times! Makes such a huge difference to my peace of mind when transferring money to my family overseas.

Negative reviews

JamesT
JamesTVIC36 posts
 

Would give zero Stars if it were possible. Do you have family that rely on your support? Do You need to send money overseas frequently? If you answered yes then DO NOT USE THIS COMPANY I understand the regulatory requirements on such services by OR chooses to request more than this and takes days to reply while your transfer and funds are on… Read more

hold. (making sure they earn pretty interest on YOUR money) unlike reliable services like Wise (Which everyone SHOULD be using) which asks for Proof of Address, ID, Bank statement from account ui fund transfers from which is all thats required under KYC laws, they ask for very personal info and documents that are completely irrelevant to why you need to send money. DO NOT USE THIS COMPANY USE WISE, OR IS HANDS DOWN THE WORST MONEY TRANSFER COMPANY AROUND

Anilkumar
Anilkumar
  Fair Incentive Verified

I am disappointed nowadays the transfer to India goes to receiver account in minutes . I generally use WISE, WESTERN UNION BUT MY FIRST TRANSFER TAKING THIS MUCH TIME. NOT HAPPY

OrbitRemit
OrbitRemit    

Hi Anilkumar, thank you for taking the time to share… Read more

Les L.
Les L.SA
 

I have used Orbit Remit for years. Unfortunately Jason from their compliance team is completely useless. Doesn't respond to requests for updates for days at a time while your transfer is stuck. Multiple calls to their support team to try and escalate the issue doesn't get anywhere apart from the comment "wr have escalated the issue to the… Read more

relevant department". As a long term customer, I will not longer use Orbit Remit and will definitely not be recommending them to anyone.

OrbitRemit
OrbitRemit    

Hi Les, Thank you for reaching out and sharing your… Read more

Recent reviews

Patrick Finbarr
Patrick FinbarrQLD
  Verified

Was happy to recieve a phone call from your agent to confirm all my details and who the money was going to.Very efficent.Once I confirmed everything the transfer happened within 5 minutes.

Adrian P.
Adrian P.SA
  Verified

Good professional service. Recent changes has seen faster processing and transfer times. I appreciate the EFT option so I am not having to provide personal payment information I would recommend this service.

Md Rashedul
Md RashedulVIC
  Fair Incentive Verified

I’ve been using OrbitRemit for the past 10 years, and this time the experience was noticeably different—in a good way. The money was transferred to the nominated bank account within just 15–20 minutes. Thanks to OrbitRemit for this great service improvement!

Find out how OrbitRemit compares to other Money Transfer Services

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Haamoura
Haamoura
  Verified

Have being using orbitremit for a few years now. Noticed the processing from lodging the payment to the payment being nade to ths recipient is much quicker now. Also got a $5 reward for being a long time customer.

Josh
JoshVictoria
  Verified

Paying off my student loan from Australia, to nzIRD/studylink has never been easier. NO FEES when you paying IRD/study link from aussie bank account and they always give you the best rate.

Girish V.
Girish V.NSW3 posts
 

First time I was able to able to transfer a big amount to India within 10 mins and that too on weekend. Really impressed. And better exchange rate as well. The UI is very nice and very easy to use. Recommend others to check it out.

Deepak S.
Deepak S.VIC2 posts
  Verified

From easy account setup to fast delivery of funds... Orbit Remit has been an awesome switch for me. Yes, the first transfer was a little bit slower as in any other app but afterwards the transfers happen instantly. Highly recommend Orbit Remit.

Bezaliel  Habal
Bezaliel HabalWA
  Fair Incentive Verified

Very reliable, fastest money transfer, trusted and tested, in just a matter of 0.0001 sec the moment you click send the recipient can claim the money straight away. HIGHLY RECOMMENDED ORBIT REMIT

Daniel
Daniel
  Verified

Almost instant payment received, excellent service. Undoubtedly huge improvement in terms of the time it takes for the entire process and payout to the recipient. Overall, quite an easy process. Great work Orbit Remit!

Joseph and Shelvy
Joseph and Shelvy3 posts
  Verified

It's the first time I've used OrbitRemit. I liked it, and found it very proactive and prompt. The entry bit could be a bit more better. Yet it's good and I've gladly given 5 stars.

Marcus
MarcusNSW
  Verified

Excellent service with transfer of funds taking 44 minutes from my Australian account to my NZ account. Great low fees and good exchange rate; have made 4 transfers so far and am very happy with Orbit. Long may it live!

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