Best Money Transfer Services

Very fast and secure delivery through the post office. I ordered Indian rupees which I couldn’t get at the bank. Very satisfied.

Your remittance service is fast and simple. Not always the best rate and usually a few centavos below my other remittance service but they charge $8 and they always take longer.

I was one of Instarem’s earliest users, utilizing their platform heavily for my business transactions—averaging around $100k a month. Early on, I… Read more

even built a good rapport with their CEO, who visited my office personally.

Unfortunately, a recent experience forced me to cut ties completely.

I remitted a routine SGD payment to a supplier and, assuming all was well, didn’t immediately follow up. A month later, my supplier alerted me that they hadn't received the funds. When I reached out to Instarem for a tracer, I was shocked to find out the transaction had never been executed.

Because the exchange rate had moved in a way that didn't favor them, they opted to refund me rather than complete the transfer. That was just the beginning of the headache. After waiting two weeks for the refund, I was subjected to endless bureaucratic hurdles. They required me to prove the funds were debited, demanding letters from my bank and extensive documentation—all of which I provided.

After another four weeks of silence, I finally had to escalate the issue directly to the CEO. Only then was my refund processed.

For a premium business client, being forced to beg for my own funds due to their internal errors is unacceptable. I have officially stopped dealing with Instarem. Business owners need reliability, not arbitrary delays.

I never bother with reviews but people need to be warned... Really simple. Signed up, verified my ID, deposited money, sent proof of deposit. Dead… Read more

silence. Weeks... online support say they'll look into it, a phone call says they'll look into it. I lost my money. Now lodged an AFCA complaint. Others should do the same.

I’ve used TORFX a few times, this last time the funds have not arrived at the recipient’s bank. I rang several times asking what’s happening and was… Read more

told it’s a “known issue” and they are investigating it. It’s been 8 days since the transfer was made and I’m still waiting for an answer. My account manager Phoebe at TORFX doesn’t ring back, even if I’ve left a message for a call back, so I’m left wondering what’s happened to my money. Fair enough that issues can happen, but you should follow up with the client and provide a progress report, to let them know what’s happening. I get the impression that they really don’t care.

I have little confidence in TORFX and their poor customer service. I will not be using TORFX ever again for international money transfers. Extremely disappointed.

TOTAL [Content Removed].....Rocket Remit is a [Content Removed] . before depositing money on this [Content Removed] site, they will show you that the… Read more

funds are apparently being transferred... WITHOUT SENDING TXT MESSAGES to both parties, and then they wanted to charge me $25 admin fee. Please beware that they are total [Content Removed]. Before you decide to deposit money, check out the other sites, which have fewer fees, and they follow up on your request to send txt messages to both parties

Money remittance thru 'Remitly' reaches the intended recipient in record time, usually within minutes. Incredible & extremely speedy!!

Do not go to any place using this system, they CHARGE THE CUSTOMER for the privilege of paying with a card. Not on at all. Check prices at point of sale.. no stars for tyro.

Was quoted what looked like a decent exchange rate to Thailand aud to bht. The fee quoted was $2 then after the transaction an additional fee appeared of $7 which had not been quoted. Awful

Giving three stars for the speed of the transfer and the couple of nice customer service officers I spoke to, however when I called up to ask a… Read more

dealer to help me do the transfer over the phone the dealer could not have been ruder or more uninterested. I was new to the service and wanted to make sure I did everything right so as not to make a mistake transferring my money, and he made me feel so stupid to the point where I almost lost my temper. Only when I snapped and called him out on his tone did he become even slightly more helpful. When people are calling you to transfer their precious money and savings, maybe don’t make them feel like an inconvenience, and actually EXPLAIN how to do the transfer rather than sitting silent on the other end of the line and answering in one syllable grunts. Baffling how anyone is supposed to trust your dealers with their money when this is the standard of service. Honestly such an unpleasant experience. A real shame because the rest of the process was pretty good.

Western Australia: I drove for around 3 hours to 5 locations including Joondalup, Mirabooka, Morley, and 2 others locations trying to collect money.… Read more

Half of them are closed down and the other half, you can only send money. I will tell my sender to cancel the transaction from the sending country and to get the money back. A waste of my time and fuel. I believe the agents are abusing the company. Next time I will stick to a more reputable company like Western Union. What a shame!

My wife and I got cards for a trip to the UK, they worked well. The problem was after we returned. There were some transactions in and out of my… Read more

account which i did not do, nor authorise. They looked like money laundering. Wise locked my account. They said they sent me an email, but i have no record of it. It took months to sort out and they finally unlocked my account. Now i have difficulty opening it due to their security hurdles. None of it works and i keep getting told to reset a password. I do that and it send me around the loop again. I have another trip coming up but i have no confidence in Wise and fear they will lock everything up again while we are away. Its a shame as they were OK but they seem to have become very poor.

Do not use.●●●●●●●●●●●●● Providing proof of income and identification is a normal part of using transfer apps and doing banking. As a long term user… Read more

and sender i was recently and randomly requested to provide a photo of myself with my ex who I have a daughter with via a special section of the app. This I consider a gross invasion of privacy and serves no security purpose.

Result. Not possible to do via the app photo uploads dont exist. Now blocked with no access to past records.

Have only had the account for a few days, so started moving money across. Bam - restricted my account for putting money in there from my other bank.… Read more

I had to provide evidence, photo proof, my photo plus a whole of questions. And they still want me to share to my friends. Fat chance now. Good way to ruin your bank launch in Australia.

used to trust these guys...with the behaviour of a guy Imran...not anymore...the authority behaviour at a level...

I usually buy in store at Darlinghurst and the rates are relatively good. This time for the first time I feel like I got ripped off. The price they… Read more

gave me to buy USD was even less than the published rate on their website. Usually in store you can negotiate a better rate. They said something about some online promotion which is [Content Removed]. I will now need to get rates from elsewhere to compare in the future. You lost my loyalty guys.

I set up money transfer last week with XE and my account manager was Toby. The XE offer was $320 higher than the competitor WISE. I told Toby that… Read more

I was happy to go with XE as I have been their customer for six years. When I tried to transfer the full contract amount to XE, my Bank did not approve to increase my daily transfer limit. I asked Toby if he could cancel the contract and I would transfer money in smaller parcels (contracts), up to my bank account limit, over the next few days to reach the full contract amount. Toby refused and said that there would be penalty charge to cancel the contract, despite I would still send the same total contract amount. I expressed my disappointment, but Toby made a comment that "You have been sending money through XE for a few years, you should be aware of the penalty charge." His comment was lack of empathy and not appropriate. So I kept sending money over the next few days to reach the full contract amount. In the past, XE would email me and acknowledge the full amount was received. XE did not send me any email this time. So I logged in to my account and noticed further action was required from me. However, the XE app did not specify what action was required. So I called Toby and he told me that I needed to upload my bank statement, which I did immediately. Six hours later, Toby sent me an email that I needed to upload my bank statement of the last 3 months transactions. I told Toby that why he didn't tell me this requirement. I uploaded the revised Bank statement straight away and called Toby if the document fulfilled XE requirements. Toby said the document was good to go and should catch the next run (of sending out the money) in 6 minutes. Toby promised to call me later to update the progress. I waited 20 minutes and not hearing from Toby, status of my money transfer remained no change. I called Toby and he changed his story that my money transfer was under review by the compliance team. At the end of that call, he told me not to call him again as XE would inform me the progress by email. The next morning, status of my money transfer remained "in progress". I called XE Help Centre instead of Toby. The person who took my call was much more helpful and courteous, giving me the reason of my money transfer being put on hold. I email XE giving them more information and XE finally sent my money to my designated recipient. That was after the full amount had been paid to XE more than 24 hours ago. I have not received any email from XE that they have sent my money! My latest experience with XE was terrible. Toby's attitude was appalling, and not trustworthy. In the past, XE kept me well informed by email every step of the money transfer, from setting up the contract, money being received and money being sent to the recipient. XE failed poorly in this transaction, especially not letting me why my money transfer was stalled and required more information. I have to keep chasing and making multiple calls to XE to clear the questions why money transfer was on hold.

**Constant unexplained charges and poor resolution** I am extremely disappointed with PayPal’s handling of my accounts. I cancelled my Meta… Read more

advertising, yet PayPal continued processing Meta-related charges. I also have a second PayPal account where three charges appeared that I did not authorise or recognise.

I seem to be constantly on the phone trying to rectify payment problems that should be investigated and resolved promptly. Managing two accounts has become stressful and time-consuming, and I do not feel adequately protected or supported.

PayPal needs to improve its fraud detection, dispute process and customer service. Customers should not have to repeatedly chase support to stop unauthorised charges and secure their accounts.

My friend referred me with the link and I used the link to register. Made a transaction successfully. But when it came to get $15 for me and my… Read more

friend I didn’t get it. Rang the office and their reply was that I didn’t use the link properly. I explained to them that I had to take photo and go back and that must have created error in the link and they can see that but they were not very helpful to give me benefit of doubt and give me the $15 voucher as promised. I will never use or recommend to my friends again

I have been treated like a terrorist is sending money to his friends/family because i am a muslim it is how they made me feel after a week of issues… Read more

and lastly asking me so sensitive informations about my id (which is already verified) and all the receivers despite i explain them it is only small amounts are being sent to family/friends, they lied to me for a week for the real reason for 7-8 times and then told me my account is blocked and i ask why? There is no any reason given, anyway muslims should stay away from this company

2025 ... take years to complete a transaction.. third class ... avoid Bpay

This service was down again costing me over 3 days to wait for money. It is failing a lot these days and the regulator should be getting involved to fine this service. It is an essential service that fails with regularity...

If I could rate this 0, I would. I booked a pick-up on 18 May, and the assigned driver, [Name Removed], did not show up or send any message to let… Read more

us know he wouldn't be coming. Due to our busy schedules, we had to rebook for two weeks later. I specifically requested a different driver as [Name Removed] had already proven to be unreliable.

Despite this, [Name Removed] was assigned again. He then changed the booking date from Monday to Sunday, even threatening that if we don't confirm the booking will be cancelled and the next day, he attempted to cancel the booking entirely due to missed calls — even though the pick-up was properly booked through LBC's customer service and the schedule change was confirmed via message.

His behaviour throughout was rude and unprofessional. LBC clearly doesn't screen their employees, even if he is just a contract he represents LBC. If he's not reliable, then clearly LBC is not.

These guys make it incredibly hard for people to enable their accounts just so that they can receive the money owed through them. This account is… Read more

forced on people by ebay, and they essentially hold your money hostage unless they complete st^pid tasks. Not even my banks have ever been this annoying. I provided everything they asked for so I can withdraw MY money, and they still ask for more. They asked for pictures FIVE TIMES over, and it wasn't enough. I gave them pictures with a VERY CLEARLY visible date, and yet they tell me that it's not readable. The entire system is EXTREMELY frustrating and I can't stress that enough. Never have I seen a system designed to frustrate the hell out of their customers. If they're in the business of annoying clients, I'm afraid they're very successful. Not paypal, not Wise, not any bank I've ever dealt with in my life, just this one, payoneer. It's no wonder the only way they're getting any customers is by forcing the "service" down the throat of ebay users. Because otherwise they wouldn't get a d#mn soul.

NZ$ 2000 missing - Canberra Airport--Don't use Travelex – I placed an order on their web page for NZ$ 2000 to be collected by them at Canberra Airport on the 3rd of March before my parents departed for… Read more

Wellington. Paid for it by bank transfer and got the confirmation for the funds to be picked up on the 3rd of March at Canberra Airport. When we arrived there at 09h30, surprise, surprise, the counter was closed with a sign saying will be back at 17h30 and a disconnected 1800 number to call. After some searching reached the helpline and basically they were saying, sorry, there is nothing we can do and they were not interested at all to transfer this order to Wellington to be picked up there, someone will be there at 10h30. Not an option with an international flight leaving at 11h00.

Needless to say I never received and email or any other information that the counter was closed. (standard opening times 7 am to 7pm every day!!!!)

I ended up taking the funds from the ATM leaving me with AUD 2000 short, just in order to give my parents enough cash for their trip.

This attitude to customers and the lack of reliability when it comes to funds trusted to them is shocking and highly unprofessional. Interesting when they will refund me the money.

So if you have to rely on someone to handle your travel money in a responsible way, think twice about using Travelex. I certainly will.