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PictureWealth

PictureWealth

 VerifiedABN: 22626204395
PictureWealth
4.9

3,084 reviews

Positive vs Negative
99%1%
Customer Service
4.9

Formerly trading as Superannuation Advice Australia.

3,084 reviews
5 Katharine B.  · Recommend talking to Stephen, he explains everything simply and is easy to understand.
5 Wayne Wilson  · I had a great review with Kieren she helped me with everything and was a pleasure to talk with
5 Mark D  · Friendly and punctual relating to all business . Also offering professional advice on all subjects covered .
5 Bill I.  · Very good advice by a team of people who are very good at what they do a pleasure to deal with.
5 Kylie L.  · Amazing! – Amazing & Prompt Service! Anne-Marie always goes above and beyond for her clients.
5 Fiona  · Great customer service – Staff are helpful & provides me information I need to make more informed decisions regarding my personal situation

Positive reviews

Martin H.
Martin H.SA3 posts
 

Their people I've spoken with over the few years that I've already been with them have been both pleasant and professional. They've always been able to answer any questions I've had, though I usually don't have many, as they explain things very clearly. Show reply

Paul
Paul
 

I have been working with Chamilla to sort out my finances and found her to be very bubbly and helpful in many ways & the way everything was explained has made the experience a lot easier to deal with. Show reply

John irvine
John irvine
 

Good service great people to talk to. They make the experience easy. Show reply

Negative reviews

daz
dazNSW4 posts
  Verified

Absolutely terrible performance with my super. To start I actually got a surprise phone call out of nowhere offering a Super review, i have no idea how they got my contact number and I certainly didnt call them, but they conned me into managing my super. I wish I never answered the phone. I signed up when they were Superannuation Advice… Read more

Australia to have them take care of my super. Promised big returns in the tune of having double the amount in the my super when i retire, than I would if I left it in my mlc super fund. Started off with $130k, and over 3 years it grew to $167k, mind you I had contributed near 25k in that time, so it made only 12k in that time. I keep seeing on other peoples poor reviews they have long term investment strategies, but when you get to 3 years and its going no where, enough is enough

Their fees are massive and they also state that they also get a commision from signing you up to expensive as hell insurance, but they state that the returns they promised would definitely out weigh those fees.

Moral of the story - stay away from this company, do not give them your money, and if they are this incompetent with investing super, id definitely avoid them as a fincial advisory service, definitely in it for themselves and not providing the service they promise- Avoid!

PictureWealth
PictureWealth    

Hi Daz. Thank you for taking the time to share your… Read more

Maya
Maya2 posts
 

Predatory 'financial advice' services. Do not use. Want to move your funds into another super OUT of an industry fund so they can charge you exorbitant fees.

PictureWealth
PictureWealth    

Hi Maya! Thank you for taking the time to share… Read more

Jarrad
JarradVIC6 posts
 

Incredibly poor service – If I could give 0 stars I would. This company cold called me and advised they were set-up by the government to review my super and make sure I was on the right track. They don't answer calls and I am chasing them constantly. Do not use

Recent reviews

Courtney
CourtneyVIC
 

Extremely helpful professional company, Daniel is fantastic to deal with, explains everything so I can understand it & has great knowledge, always offers helpful suggestions, a really nice guy, highly recommend! Show reply

Lucinda A
Lucinda AVIC
 

Bronwyn is a wonderful asset to have assisting me with my financial future. She is a wealth of information, options and solid advice. She is also a very optimistic and has such a positive, lovely, helpful way of communicating that puts you at ease when discussing some of the most important decisions for your life and future. I would gladly recommend Bronwyn to anyone. Show reply

Pen
PenWA5 posts
 

I found this company to be very helpful and understanding of what I needed/wanted. The staff are very helpful and have very good communication. Look forward to dealing with them again when needed. Show reply

Jill
JillVIC
 

Bronwyn has an ability to make the information understandable and simple. She clearly has an interest in helping women navigate the financial jargon and keeping things streamlined and on track during the phone conversation. Show reply

Maurice P
Maurice P
 

I have been with PictureWealth about 2 years now. My Superannuation return has grown from an average of 9% to 17% annually, over the last two years. Thanks guys. Show reply

Michelle
MichelleNSW2 posts
 

BUYER BEWARE! – BEWARE! This company was stopped from taking on new clients late 2023, due to their inappropriate dealings In 4 years of ‘taking care’ of and managing my Super they took over $10k in fees and my ‘managed fund’ advanced me only approx $11k on top of what my employer added. Please get other advice, from other companies before jumping in with these… Read more

ppl. I have lost 4 yrs of actual progress. I received alternative advice from a different company and if I had been with just an industry super I should have exceeded at least 90k in that same time frame. Please please please go in with your eyes open. Ask lots of questions and get advice from more than just them!!!!!! I am so angry they have mismanaged 4 years of my Superannuation.

PictureWealth
PictureWealth    

Dear Michelle, Thank you for leaving a review on… Read more

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vitaly.t86
vitaly.t864 posts
 

Very positive – They were extremely helpful from start, already refinanced with them twice. Highly recommend., Show reply

Julieann Saunders
Julieann Saunders
 

Awesome as always – I myself am not very savvy with finances everything is always explained exceptionally well the decisions I make I fell very well informed and always happy with the outcome

Dave G
Dave G3 posts
 

Great customer service – Dealt with Glenn today. He could certainly sense my frustrations and was yet was very polite and professional which helped me to calm down and realise the way I was acting Was very great full for his honesty and his willingness to help me despite talking me to me for the first time! Highly recommend to ask for Glenn for any questions or queries Show details

Sharon
Sharon4 posts
 

Sunboost – Great from the start ,would recommend sunboost ,installer was great and very helpful in explaining everything.

Tania
TaniaNSW
 

This was just what I needed – They helped me to understand a little more and answerd my questions

Robert B.
Robert B.NSW
 

Loan assistance – They were extremely helpful and kept me informed of the progress all the way though.

Kirst
KirstVIC
 

Superior service from start to finish – We are delighted with the personalised service and meticulous attention to detail afforded to us throughout the process of remortgaging and releasing funds to finally own an investment property. Navigating the entire process was made a whole lot easier by the SAA staff and we cannot thank you enough.

Niki
NikiNSW2 posts
 

Very informative and supportive – Had my annual review and was called by kerrie and hollie. Both extremely helpful, professional, understanding and gave me all the time needed to answer questions and clarify information.

PETER
PETERSA
 

Excellent Customer Servive – Felt welcomed from the start to the end of the call. Very informative with the closing of the call was a pleasant way to close the call to make sure everything had being addressed to suit my needs

Find out how PictureWealth compares to other Financial Planning Services

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Russell G.
Russell G.Western Australia
 

Awesome service – Couldn't have been more helpful :) was an absolutely positive experience

Nathalie
NathalieWA2 posts
 

Great people – They were very lovely people, totally accommodating to my needs. So sorry I forgot the young man's name (feeling unwell today) he helped me so much with a plan for my super. I feel like a there's a light at the end. He and all who call me are very nice and respectful and I feel they listen to what I am saying.

Ty Simpson
Ty Simpson
 

Fantastic service! – I couldn't be happier with the care and guidance I received.

Chelsea
Chelsea2 posts
 

Good job – Well informed and thorough with my review, good to know my money is being looked after for retirement.

Richie
RichieQLD2 posts
 

Perfect review – Clear precise information, easy to understand and informative. Impartial opinions and great advice for my choices moving towards my future.

Fiona Rayner
Fiona RaynerNSW
 

Annual Review – Very easy review, everything went smoothly for another year. Elvir & Sean were very thorough

Nemo79
Nemo79QLD3 posts
 

Great customer service and support – Went through all relevant information clear and concise. Covered all areas

Gary
GaryVIC2 posts
 

Excellent work you are doing! Keep up the great work – Both Kerry and Sean are very good at their job. Explaining facts, also their perseverance in regards to myself who finds talking about financial needs very intimidating!! Ten out of ten to you both. Show reply

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