113 reviews
This is the best gym in Australia! It’s always super clean, the staff are friendly and always love a chat! They also have the studio which is a great place to relax after a big workout and I can bring a friend in for free over the weekends!
Revo get the big things right. The basics like being greeted as you enter are no existent in some Perth gyms? Yet the young people manning the front aren’t doing much? What happened to old fashioned manners and customer service? “Hello how are you, have a great session, see you again have a great day” etc. They should have undercover corporate visits to track their own outlets service standards, or incorporate it into training.
Cancelled my membership they still took my money and complained about it in person at the gym since their costumer service never pick up the phone. The woman was sitting their just said I’ll sorted out, with annoyed face. Asked what did you mean by that, she was just repeating herself until i asked if she would get me a refund. She said yes and… Read more
still didn’t get my money back. Horrible customer service. After 14 business days I wrote emails they never get back to me ever.
Give me my money back
Reviews with attachments
This is massive!! So clean and the staff were super helpful in helping me sign
Revo Gym is hands down the best fitness space I've ever been a part of. The equipment is top-notch, the gym is always clean, and the atmosphere is super motivating. The staff is incredibly friendly and knowledgeable—they genuinely care about helping you reach your goals. Whether you're a beginner or a seasoned lifter, there's something here for… Read more
everyone. I especially love the group classes and the positive community vibe. Highly recommend to anyone looking to take their fitness seriously in a supportive, high-energy environment!
Unbelievable. But it is true. I have cancelled My membership In June 2024. But They have not done anything and Let the direct debit happen. for next Nineteen months and it is still going on as of today 10/dec/2025. This is ridiculous. And I have spoken to them in person to immediately stop the Direct Debit and refund the money to the staff… Read more
member named [Name Removed] and his manager. They do not seem to bother at all. No reply. No response. Nothing. I have lost eight hundred dollars. They keep debiting to my bank account I raised the dispute with my bank. Bank wants evidence from Revo fitness that they have failed to cancel the membership and direct debit. Staff says their mangaer will get back when he gets a chance. When he gets chance?!! Really. This is financial crime
- +7
January 25th update Getting worse and worse despite management assurances. I don't understand how anyone can manage and establishment and a brand and allow this. January 2026 update The place has, unfortunately, spiraled into filth. It looks like the cleaners have not visited for a while. Is there a manager here at all? Can you please just do… Read more
the round and see what it looks like past 6pm? Also, you have a splash hazard and water pooling around the powerpoint in men's. ________________________________________________________________________________________________________ Revo Glenelg Club NEGATIVES: 1. Staff personalities so bland and unwelcoming, might as well put cardboard cutous at the reception. They burry themselves behind computer screens and won't even acknowledge you walking in. They barely go around to see what is actually going on. Likewise, the management does not any kind of reviews of any events taking place during non-staffed hours. Totally disinterested in taking ownership and keeping standards high. 2. The crowd is on the younger side, especially in the evening (15-25y.o range) and good portion of them haven't learned how to p.ss straight yet, which is painfully obvious when you walk into the men's. Definitely need cleaners to do another round, because by 7pm, the toilets are disgusting and rubbish bins are overflowing. Also, paper towels in the toilet, please. 3. Takes months to replace broken equipment. 20kg dumbells have been missing for over a month now. 4. Starting to get really busy of late. POSITIVES: 1. Not Derrimut. Though the membership price is reflected in that fact, it is still reasonable and you get better standard. 2. Good choice and variety of equipment. 3. The crowd is on the younger side. I know this may contradict what I wrote above, but apart from being silly sometimes, the kids typically do their own thing and stay out of your way and there are less strange characters typically seen in middle-aged crowd. Reminds me a bit of Flinders Uni gym. OVERALL MEH/OK. Definitely two levels above Derrimut, but still lot of room for improvement.
Latest follow-ups
It used to a great place to train I feel Revo gym is struggling from derimits closure as membership volume has greatly increased, easily doubled making it extremely busy and difficult to navigate a decent routine at times . I’ve been holding out… Read more
waiting for it to settle but feel it’s time to leave and find a gym that was what Revo was pre derimits closures
Follow-up · I e now changed my gym time sessions . It would be good if the revolt body scanner at glenelg worked . It seems to be out of service more than it is in service . Other than that I don’t use the upgraded service
Very disappointing experience with management. I contacted them only to discuss payment options, and instead of a professional conversation, I was immediately threatened with debt collection and recovery action. No attempt was made to resolve the… Read more
matter reasonably or explain options. This kind of intimidation is unnecessary and unprofessional. I expected better customer service.
Follow-up · That just threatened me with debt recovery team
This gym will have you going through hell just to get rid of it!!! And don't get me started on the hundreds of fees they charge you for absolutely no reason if you are thinking about joining this gym don't do it because you will never be able to leave!!! You might as well just take a jog instead it'll cost you 5 thousand dollars less!!!
Follow-up · Still very bad and taking random lots of money for no reason DO NOT reccomend
Positive reviews
I have been using REVO fitness now for over 14 months now at their Wanneroo location. The pricing is very affordable, and I have always found the Gyms clean and the staff service has been great.
Fantastic, clean gyms with so much equipment to choose from
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Great atmosphere and great team! Angle vale is the best
Negative reviews
absolutely disgraceful customer service from the Revo membership support staff, and atrocious cancel policy and hidden fees. The way they handle queries and manage their policies and members is so poor and the worst experience I’ve had with any gym I’ve been a member of to date. Wouldn’t recommend this gym to anyone based on my cancellation experience and it’s a joke to say “no lock in contacts” when you still charge at the end?
My review is about the state of the showers in the female change room. Before Revo, it was owned by Crunch, and it could not be faulted. Since the takeover last year, the showers have never been cleaned. They smell, and the grates are full of hair and scum. There used to be three hairdryers, but two were removed leaving one that is faulty and… Read more
glows red with a burning smell. After 7 months of asking for a new hairdryer, nothing has changed. I have simply been told there is nothing that can be done, and the faulty hairdryer remains. I am worried someone may get electrocuted.
I requested a cancellation of my gym membership on the 8th of May. They sent me link where i should cancelled my account but it won’t get me through so i called revo fitness bunbury but no answer i leave a message saying that i need to cancel my membership and i can’t do it online. I thought they had escalated my cancellation but on the 11th May… Read more
they charge me. I tried calling and I did email their customer service but no reply until now. It’s frustrating!!!!
Recent reviews
I had a very disappointing experience with Revo Fitness Cranbourne. I cancelled my membership in February due to being out of station and informed the gym both via email and phone. Despite this, my cancellation was not processed properly. I later provided all the evidence of my communication, but the issue was still not handled professionally.… Read more
When I tried to resolve it, the manager Rosie was very rude and unhelpful, with no clear explanation given.
Even after cancelling, they continued attempting to charge membership fees, which is completely unacceptable.
I strongly advise anyone joining this gym to keep all communication in writing and follow up carefully. Based on my experience, the customer service is very poor and not supportive.
Very disappointing service.
The place is going downhill it is so dirty, pilates machines are full of human hair, never cleaned, walker machines are full of dust, brought this to the attention of the staff member who responded machines are cleaned everyday, [Content Removed] same tissue in front of the machine 3 days ago and its still there. Also had to point out to the girl… Read more
working at the front counter who was too busy chatting around the corner with someone that there was a person training with thongs on, not a care in the world about OHS.I know it all sounds petty to some but whilst I am a paying membership a I expect to train in a clean environment. Funny whilst covid was on place was clean now staff are too lazy.
What's with the homeless people living down the side of the Salisbury downs revo.not a good look at all.i didnt know you are running a soup kitchen for the homeless...cant Park down there my girlfriend gets harrased by the homeless people scaring her and the many patrons that just want to work out and not get hassled for change.and the rev heads… Read more
thrashing there cars and motorbikes down the side I really feel for the local residents having to put up with it all the time.get it together like a professional business should .geez...it's not that hard .
App is glitchy and unreliable. Gyms are dirty especially toilets and changerooms. Equipment is often broken. Cheap memberships so u get a poor expereince compared to other gyms.
I cannot fault the gym but their financial business model is illegal. I had my debit order bounce. I realised on the day and paid it immediately on their app. This was a Saturday. I spoke to the staff to check if i needed to do anything else. They assured me it would be fine. Then the money was only recorded as recieved on Monday, so the debit… Read more
order company charged me $15.99. After communicating with them, they won't reverse it either. So, I was never actually late with my fees, so how can they do that? Lets just say dodgy!
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I imagine it’s the same in every gym, I just happen to use Revo. How about Revo incorporates a lounge area to accommodate half its average clients to enable them to sit in comfort and gawk at their screens so people who want to train can! Don’t give me the bull***t about “recovery time”, go recover somewhere else!
Revo Fitness Girrawheen - Terrible customer service the first time I went in to collect my fob, no greeting, eye roll and sighs from the staff member at the counter. In the few times I attended was never greeted with a hello or felt welcome at this facility, they need to train their very junior staff on even a basic level of customer service.
Avoid this gym if you have a disability I inherited this company when they took over my previous gym. Despite all comms saying everything would remain the same, its been nothing but poor communication, headaches and discrimination. It took a week of arguments for them to agree to honour existing memberships and not double charge everyone.… Read more
Locations were closed at short notice for renovations meaning I couldn't access the gym but kept paying
I have a support worker who attends the gym with me, however they would not allow me to be in the gym outside of staffed hours - 9am-7pm. Unfortunately for me, I have a job and want to have access to the gym 24/7 like the non disabled members. We tried to speak to management to find a solution. Revo staff refused to speak to us on the phone, and emails took a week or more to get replies. They tried to get me to pay for more memberships for support workers with my NDIS, which is fraud. After months of trying to resolve this, they advised it wasnt a priority for them.
Really disappointed that a gym which can pay for advertising literally everywhere can't be bothered making themselves accessible. Hope they consider making this a priority before someone takes them to court for discrimination.
I was told this by Paul Christidis at 8 am in the morning during a very aggresive phone call during which I was given NO change to reply to these accussations. (a) Failure to abide by your membership agreement. False !! (b) Failure to abide by club rules and regulations.False!! (c) Misconduct and inappropriate behaviour.False !! I allready cancelled my Gym membership the previous day ,there was NO need to send this email and phonecall .
I use to love this gym when my mum was sick. With a new gym in Ballarat I thought the promotion was 2 months free and then you went into paying monthly. Unfortunately I misunderstood the promo and they tried to deduct money on the first day. I haven’t used the gym in Ballarat and have tried to cancel because I currently don’t have the spare funds.… Read more
Now they have charged me a late fee and are planning to try and take more money. The manager at the venue isn’t being considerate due to my honest mistake and keeps telling me I owe them money. I’ve tried to cancel so many times and all I receive back is a generic email. No compassion, no reasoning just basically give me your money and then I will cancel. I made a mistake and would have signed back up when I could but now after all the emails back and forth I’m not sure I can ever step foot in one again.
Love going to my local Revo Balcatta - staff are always friendly and the club is always clean
The music is too loud even with my noise cancelling air pods playing my own music. The equipment and space are excellent, but the loudness of the music spoils it. But the loudness of the music spoils the experience. Apparently there is no quiet time and the lights are always really bright including those facing the massage chairs.
Luke at Midland revo is awesome!. He keeps the gym tidy and clean. Always busy. Makes the gym a great place to go! Thank you Luke!
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