Ridly Rubbish Removal

Ridly Rubbish Removal were fantastic to deal with — friendly and efficient from start to finish. They gave an initial quote, but when I mentioned my budget, they worked with me and took all the big bulk items that would fit in their truck. They first came out at 8am but I wasn't ready, so I called back around midday and they were able to return by… Read more ·  1

3:30pm the same day — great turnaround on short notice. Lewis and Morgan were both fantastic to deal with, and I'll definitely be keeping their contact for future jobs. Highly recommend!

DO NOT WASTE YOUR TIME WITH THESE GUYS. Came in and quoted the job which I thought was far too expensive, but due to time limits had to agree, showed what needed to be done, was only after they left that I realized that 1/2 of what was agreed to… Read more

was not taken damaged my property and was left looking more like a junk yard with the crap they left behind. Ad says they are professional rubbish removal, not sure what it is they are professional at but rubbish removal ain’t it. No invoice given.

Really impressed with the service! They were responsive, professional, and handled the removal of our heavy hard rubbish with ease. Took all the stress out of it. Would absolutely recommend to anyone needing a reliable hand! ⭐️ Show reply

Felix and Sam were absolutely sensational today, great attitudes, great communication the entire day about when to expect them and extremely professional. Would definitely recommend Ridly Rubbish Removal. Jared Show reply

Couldn't be happier. Zac & Jason arrived on time and removed the rubbish (including some sizeable items) quickly and efficiently with a great positive attitude. I will have no hesitation in using Ridly again and can thoroughly recommend them. Show reply

They're a proper [Content Removed] – Pay attention to the "terms and conditions" of their prices. What the "office" advises is the process is not what they deliver. And most definitely make sure you check that they have completed the job as instructed.

Firsthand Experience Customer – They will remove anything including old furniture, gas bottles, chemicals which are contained in proper sealed units, old rusty fridges etc. You don't lift a thing. You just direct what is to be removed and let them do the job (not getting in their way or being picky helps). Before I get to pricing, Ridly does follow a COC in terms of recycling… Read more

and rubbish removal. Whilst it carries cost to sort and decide what is recyclable, in my experience watching how the loading of goods which were in reasonable shape, there is no care for glass or timber, so I don't believe they recycle anything in regard to furniture. It is beyond measure of care by the pickup driver, and the job is to remove, not to pack and protect.

This said, I was told the pricing included recycling. Whatever that $ figure represents is unclear as it is not on the invoice nor holds any relativity to how the goods are received at the other end. So don't believe all the nonsense you are told. You can also flat refuse to have your load removed if you think the price is not within relevant value. Don't argue with the driver, just call head office and explain the cost the driver has quoted and let them decide how to deal with the matter. You are well within your rights to tell them to leave your property as they have changed the removal quotation cost.

However, their pricing is very steep. You will pay in excess of $100aud per sq metre and there is GST slapped on top of the load. Easily pay $500aud for just a few items of furniture.

DO NOT ever rely on an over the phone quote, even sending photo's of the goods you expect to be quoted upon.

Would I use this group again? No. Why? Because they over quoted and as I was requiring the load to be taken promptly, they abused the fairness of customer care in process. I choose to explain that it is fair and reasonable to charge a higher price for immediate removal, but not to abuse the customer in a financial way which is basically robbery.

Whilst this group is courteous and tidy and look after your walls when moving stuff, it may be cheaper to just call your local council and book a couple of pickups way ahead of moving instead. And any other goods in decent condition can be moved on to Saint Vincent De Paul (Vinnies) as they will assess the quality on pickup. They won't take furniture they cannot sell.

The lesson in this is to be organised and avoid at all cost using any service which is immediate quote removal because you won't get any reasonable outcome.

Website full of lies – Their website states from $69 for a fridge removal. I have a smaller than average fridge and was just charged $140+ GST. At no point on the phone 'quote' did they say that it wouldn't be $69 - you cant advertise a service with a price that no one pays - a fridge is a fridge. What square meter would a fridge have to be for the advertised price?

Couldn’t believe how quickly they responded. My rubbish was gone within 24hours of request. The guys were so helpful, friendly and efficient. All done in 20mins. Highly recommend this company. Show reply

I called up a day before to have my mattress picked up the next day. Sam and Tom were super friendly and got my mattress out quick smart! Super easy process from start to finish and such a great price too! Show reply

Mikey and Jacob came to our office today and did a fantastic job removing a number of old monitors, keyboards, and phones. They were punctual, efficient, and very professional throughout the process. Everything was handled quickly and carefully, and the space was left clean and tidy. We really appreciated their friendly attitude and seamless service and would happily recommend them to anyone needing IT asset removal Show reply

Mikey and Henry were just wonderful to deal with - showed up on time, friendly from the get go, offered a competitive quote and cleared out my items so quickly. Great, personable staff and so efficient with the removal process - would highly recommend! Show reply

Jason and Liam were great, I had some heavy gym equipment that I needed to get rid of and had no idea where to start, the boys made it look easy! Thanks again boys! Show reply

Morgan & Mikey arrived on time and were super friendly and helpful. The booking system was easy, the process explained well - they offer to come by to offer a free quote, and if accepted, do the job on the spot. Show reply

Great service and very professional, from the initial contact to the pickup everything went super smoothly. I recently moved house so had a large amount, for me, of empty furniture and moving boxes to dispose of and am currently slightly incapacitated in a moon boot so to have this service and the stress taken out of removing this rubbish was… Read more ·  1

fantastic. On the Day both Lewis and Simone were not only super professional but also very friendly and personable and as representatives of ridly show the organisation in the best light. I would not only use these guys again but would recommend them to anyone I know looking to dispose of rubbish.

From booking to collection, Ridly Rubbish Removal were fantastic. Zayne and Jacob came on time and offered a very reasonable price for the rubbish collection. Will book again when needed. Show reply

We have used Ridly Rubbish twice now and couldn’t be happier with the service. Zayne and Jacob came out today to collect some household rubbish (ahead of schedule) and were incredibly polite, efficient and great to work with. I would highly recommend Ridly to everyone. Show reply

The team are fantastic, arrived on time and worked with me to get everything out at a good price. Simone and Lewis were brilliant and I’ll definitely booking again Show reply

I called the Ridly Rubbish removals and spoke to a lady who was pleasant and extremely helpful . She booked me in and within the hour the boys arrived! Zayne and Liam came to pick up my rubbish and they were exceptional young men. I will recommend this company and the boys to all my family and friends! Show reply

Big shout out to Elliot and coworker for their fast and efficient removal of my old lounge yesterday. Super quick response and excellent price. Also, very professional. Many thanks. Will definitely use this company again. Show reply

Liam and Zayne were a.ma.zing! They were professional, friendly and efficient. I would say they were understanding and clarified things with me as far as charging went and I happily paid for their service! Thank you, guys! Show reply

worked through quoting issues - happy in the end, they worked hard to break down items to use less space in the truck - which saved me money which they didn't really have to do Show reply

Leo and Jason were absolutely fantastic! They helped me today with a rubbish removal job at my place, and I couldn’t be happier with the service. They arrived on time, were super friendly, and worked quickly and efficiently to get everything cleared out with no hassle at all. They handled everything with care and were really professional… Read more ·  1

throughout. It made the whole process so much easier and stress-free. I really appreciated how polite and easy to deal with they were — great communication and a can-do attitude.

I would definitely hire them again and highly recommend them to anyone needing reliable, honest, and hard-working removalists. Thanks again, Leo and Jason!

Sam and Henry , the legends from Ridly didn’t just remove rubbish—they removed stress, drama, and possibly a few bad life choices along the way. They were faster than a seagull on a chip, hotter than my Wi-Fi router in summer, and more incredibly understanding than my therapist when I mentioned a payment delay issue! It’s rare to find a team that’s both professional and genuinely caring—highly recommended! Cheers, lads!" Show reply

Thank you to Henry and Jason,for the professional service you provided.I found Henry and Jason very polite and efficient and would recommend Ridly's and these guy's for your rubbish removal anytime. Show reply

A quick and friendly response to my query, explained costing and arranging a time that suited me for the next day. Sam arrived on time, quoted a fair price and quickly removed rubbish; gone in 30 minutes. Fabulous service throughout. Better value and less work than hiring a skip. Show reply

The absolute best – Henry and Lewis were exceptional removalists. They were quick and efficient, polite, respectful. friendly and very professional. To know, as Henry and Lewis proudly told me, that my so said 'rubbish' was being removed by two great people that actually cared where it was to be disposed, is a great credit to 'Ridly Removals.' I have employed their services twice now and wouldn't go elsewhere- Henry and Lewis and thanks Ridly. Show reply

Top service and boys (Danny and George) – Danny and George stopped off and removed an old refrigerator. Couldn’t have been more helpful. Top service and boys. Show reply

Highly recommend – Great service. They will come a quote first if needed. The team really helped me out. They came out last minutes, good communication. Took everything away at a very reasonable price. Will definitely use these again. Show reply