Ridly Rubbish Removal

Would not give cost per cubic Meter. Said would come & quote. Came and quoted Four Times the total of two other quotes. They were not happy I rejected them so drove over garden bed.

I called up a day before to have my mattress picked up the next day. Sam and Tom were super friendly and got my mattress out quick smart! Super easy process from start to finish and such a great price too! Show reply

Really impressed with the service! They were responsive, professional, and handled the removal of our heavy hard rubbish with ease. Took all the stress out of it. Would absolutely recommend to anyone needing a reliable hand! ⭐️ Show reply

Felix and Sam were absolutely sensational today, great attitudes, great communication the entire day about when to expect them and extremely professional. Would definitely recommend Ridly Rubbish Removal. Jared Show reply

DO NOT WASTE YOUR TIME WITH THESE GUYS. Came in and quoted the job which I thought was far too expensive, but due to time limits had to agree, showed what needed to be done, was only after they left that I realized that 1/2 of what was agreed to… Read more

was not taken damaged my property and was left looking more like a junk yard with the crap they left behind. Ad says they are professional rubbish removal, not sure what it is they are professional at but rubbish removal ain’t it. No invoice given.

They're a proper [Content Removed] – Pay attention to the "terms and conditions" of their prices. What the "office" advises is the process is not what they deliver. And most definitely make sure you check that they have completed the job as instructed.

Firsthand Experience Customer – They will remove anything including old furniture, gas bottles, chemicals which are contained in proper sealed units, old rusty fridges etc. You don't lift a thing. You just direct what is to be removed and let them do the job (not getting in their way or being picky helps). Before I get to pricing, Ridly does follow a COC in terms of recycling… Read more

and rubbish removal. Whilst it carries cost to sort and decide what is recyclable, in my experience watching how the loading of goods which were in reasonable shape, there is no care for glass or timber, so I don't believe they recycle anything in regard to furniture. It is beyond measure of care by the pickup driver, and the job is to remove, not to pack and protect.

This said, I was told the pricing included recycling. Whatever that $ figure represents is unclear as it is not on the invoice nor holds any relativity to how the goods are received at the other end. So don't believe all the nonsense you are told. You can also flat refuse to have your load removed if you think the price is not within relevant value. Don't argue with the driver, just call head office and explain the cost the driver has quoted and let them decide how to deal with the matter. You are well within your rights to tell them to leave your property as they have changed the removal quotation cost.

However, their pricing is very steep. You will pay in excess of $100aud per sq metre and there is GST slapped on top of the load. Easily pay $500aud for just a few items of furniture.

DO NOT ever rely on an over the phone quote, even sending photo's of the goods you expect to be quoted upon.

Would I use this group again? No. Why? Because they over quoted and as I was requiring the load to be taken promptly, they abused the fairness of customer care in process. I choose to explain that it is fair and reasonable to charge a higher price for immediate removal, but not to abuse the customer in a financial way which is basically robbery.

Whilst this group is courteous and tidy and look after your walls when moving stuff, it may be cheaper to just call your local council and book a couple of pickups way ahead of moving instead. And any other goods in decent condition can be moved on to Saint Vincent De Paul (Vinnies) as they will assess the quality on pickup. They won't take furniture they cannot sell.

The lesson in this is to be organised and avoid at all cost using any service which is immediate quote removal because you won't get any reasonable outcome.

Ridly Rubbish Removal were fantastic to deal with — friendly and efficient from start to finish. They gave an initial quote, but when I mentioned my budget, they worked with me and took all the big bulk items that would fit in their truck. They first came out at 8am but I wasn't ready, so I called back around midday and they were able to return by… Read more ·  1

3:30pm the same day — great turnaround on short notice. Lewis and Morgan were both fantastic to deal with, and I'll definitely be keeping their contact for future jobs. Highly recommend!

Couldn’t believe how quickly they responded. My rubbish was gone within 24hours of request. The guys were so helpful, friendly and efficient. All done in 20mins. Highly recommend this company. Show reply

Couldn't be happier. Zac & Jason arrived on time and removed the rubbish (including some sizeable items) quickly and efficiently with a great positive attitude. I will have no hesitation in using Ridly again and can thoroughly recommend them. Show reply

The guys were great. On time, quick and great prices, will use again Show reply

Amazing work from the boys, office clear out to our satisfaction! Thanks Show reply

Mikey and Jacob came to our office today and did a fantastic job removing a number of old monitors, keyboards, and phones. They were punctual, efficient, and very professional throughout the process. Everything was handled quickly and carefully, and the space was left clean and tidy. We really appreciated their friendly attitude and seamless service and would happily recommend them to anyone needing IT asset removal Show reply

Jason, has been a great helper . They are professional and arrive on time . Same day delivery and with reasonable price, how awesome Super happy with them . Show reply

Used Ridly a few times time and can highly recommend the service. The lads are super quick with the removal and competitive pricing Show reply

Excellent service Elliot was very helpful and was quick getting everything out of the garage Show reply

Thanks to ridly for removing my furniture, zac and sean were excellent Show reply

Zac was great, really helpful service, recommend to anyone who needs removing Show reply

Really helpful service, will use again, quick, efficient and friendly lads Show reply

Elliot & Zac were polite and courteous. They helped remove my fridge and washing machine with no fuss. Would use again. Show reply

The experience was fast and easy. Thank you, will definitely come back to you guys when we need the service again! Show reply

Wow they showed up fast and saved me the hassle of booking a skip. Show reply

Very prompt and efficient service! Polite staff too. Highly recommend Show reply

Quick response time, professional service, removal crew friendly and efficient. Show reply

Very friendly service for our leftover rubbish collection from furniture. Easy to contact. Thank you. Show reply

Great work from Zac and zayne, appreciate all the work they did Show reply

Excellent job! Really quick and professional. Zayne was a massive help and made the experience easy Show reply

Mikey and Henry were just wonderful to deal with - showed up on time, friendly from the get go, offered a competitive quote and cleared out my items so quickly. Great, personable staff and so efficient with the removal process - would highly recommend! Show reply

Jacob and Henry are great and I will use again