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267 reviews
5 Elizabeth  · Great service – Very happy. Bailey was able to process our application and get owner approval within 24 hours. Fantastic outcome.
5 Russell  · Rental team – Bailey was very helpful and professional in assisting us with our new rental property. Many thanks
5 Emily  · Very Helpful – We had a great experience applying for a new rental. Bailey Topfer was incredibly helpful and the process was very quick and efficient.
5 Joe  · Great leasing experience – From inspection date to sign of contract Bailey was a legend to deal with, a really seamless and easy process
5 Michael Pryles  · Happy – Emilie Cusick at R T Edgar has provided constant and very efficient service in managing my property.
5 Mark  · Excellent property manager - Emilie – Emilie has been an excellent property manager - attentive and great communication

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S.galanos
S.galanosVIC3 posts
 

Thanks to Justine Harris and Mark Wridgway for your professionalism and outstanding sales ability with selling our home – A BIG thank you to Justine Harris and Mark Wridgway for selling our home after a failed attempt by our previous agent... These two make a great team, i highly recommend these guys in being extremely knowledgeable to market any type of property and get the best possible sales result! I would definitely use Justine and Mark again Show reply

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Sarah
SarahVIC2 posts
 

Dishonest and unprofessional – I have had the displeasure of dealing with a property agent who manages a property I am renting through Rt Edgar, and I must say it is a bit of a nightmare. From the very beginning, they lied to me about the property having been cleaned prior to renting it. When I arrived, the place was in a disgusting state, with mould, dirt, and grime covering… Read more

surfaces in different parts of the place. It was clear that no cleaning had been done even though I had been shown a bill for $350 from a cleaning service to demonstrate that it was done "professionally". See the attached photos to get an idea of their standards for "more than reasonably clean" and "professionally cleaned" in Rt Edgar's terms. To be clear, I was not asked to pay this bill, but surely someone was, which means that probably either the previous tenant or the owner was ripped off.

The smoke alarm wasn't working, the electric plugs were cracked, the carport hadn't been vacated, mould, no privacy blinds, a broken range hood, and the list goes on. On their incoming report, all of these items were listed as fully functional, which is completely false. Apart from a few basic repairs, the agent, in her infinite arrogance, refuses to process any repair requests - even repairs in the owners' best interests, such as replacing broken fans in the kitchen and bathroom to prevent mould growth.

Overall, I would strongly advise anyone looking for a property agent to steer clear of this one both as a renter and as a rental provider. They are dishonest, unprofessional, have no regard for legislation, and are completely uninterested in providing any kind of service to their clients.

Positive reviews

Steph McGovern
Steph McGovernVIC3 posts
 

Best Leasing Agent – Emilie Cusick has to be the best leasing agent I've had through my many years of renting. She is thorough, considerate and quick to respond to email and phone calls. She does everything within her power to support her tenants which is an absolute breath of fresh air. We wish we could have her as our leasing agent through our new tenancy! Show details ·  1

Diana and David
Diana and DavidACT
 

Exceptional Service and Expertise – Highly Recommend Lachie and Jeremy – We recently had the pleasure of working with Lachie and Jeremy from RT Edgar and were impressed with their professionalism, knowledge, and dedication throughout the entire process. From the moment we first met, they made us feel confident that we were in good hands. Jeremy's deep understanding of the local real estate market and his strategic… Read more

approach to selling was invaluable. Both Lachie and Jeremy provided expert guidance at every stage, from pricing the property to marketing it effectively and of course on auction day. Lachie, as the auctioneer, did an amazing job bringing energy, charisma and flair which contributed to an exciting and successful auction day. Their teamwork and communication were top-notch. They both went above and beyond to ensure we were kept informed and that the process went as smoothly as possible. Thanks to their hard work, we achieved a fantastic result, and we couldn't be happier with the outcome. I highly recommend Lachie and Jeremy for anyone looking to buy, sell, or auction a property. They are true professionals who care about their clients' success and always put in the effort to deliver outstanding results.

Iryna Kosikova
Iryna Kosikova
 

Professional service – My experience with RT Edgar was very enjoyable, as they offered prompt replies and provided polite and perfect assistance with respect to my needs and wishes. Thank you! Show details

Negative reviews

Skush
SkushVIC2 posts
 

Terrible customer service - lied and ultimately was ignored – Engaged with the RT Edgar Toorak team about an apartment - everything seemed to go well at the start and they wanted an offer ASAP and contract signed ASAP. As part of the contract of sale there were stated terms to meet - I inquired whether those terms and conditions would be met (items fixed, replaced, keys etc). I was assured over multiple… Read more

emails that everything was in order and would be done by settlement date. Settlement day comes - things were incomplete. Again was assured everything would be done in the week. It’s been three months multiple emails, talking to their CEO. Only one item was completed. Now they are ignoring emails.

Terrible - I have referred the matter to the Australian Consumer Law and VCAT. I will not be purchasing from RT Edgar again - will go with others like Jellis Craig, Marshall White who seem to have some level of professionalism.

Paul
PaulVIC2 posts
 

Broken Promises – My apartment was not cleaned prior to moving in so I was promised an end of lease clean instead. Now they’re trying to make me pay. Disappointing. Don’t accept anything they say. Show details

RT Edgar
RT Edgar    

Dear Paul, We are very disappointed to receive this… Read more

Kath
Kath
 

RT Edgar Sorrento – Wasn't great. I would use other agencies if leasing or selling in the future. The agent assigned to us in the end of our lease was much nicer and prompt with responses. Show details

RT Edgar
RT Edgar    

Dear Kath, We are glad you had a good outcome, as we… Read more

Recent reviews

Shelley LVDH
Shelley LVDHVIC2 posts
 

I recently leased a home from RT Edgar Ocean Grove. I must say from the moment Andrea answered the reception desk phone I felt special! The entire team including the wonderful Patricia in the rental department made the entire process easy! I would highly recommend RT OG!!! Show details

L.Yeung
L.YeungVIC
 

I wanted to express my sincere appreciation for Ray Feng's exceptional assistance in helping me find an apartment. After listening carefully to my concerns, you took the initiative to show me property, which made the inspection process much easier and less overwhelming. Your valuable advice throughout, paired with your professionalism, strong… Read more

network, and excellent negotiation skills, really stood out. I genuinely felt your effort and capability made a meaningful difference—especially as this was my first home buying experience and I had no prior knowledge. You are truly a great asset to the company. Thank you again for your support and guidance; I couldn’t have done this without you.

Penny Pan
Penny Pan2 posts
 

Recently our investment property needs to find new tenant as the current tenant planned to move out. Our agent RT Edgar communicated with us and started re-leasing process immediately. Leasing consultant also sends me update frequently. They successfully secured a new tenant for us from the first open inspection. We are very happy with the service. Show details

Sim CORIN
Sim CORIN
 

Best Real Estate have dealt with – Have been professional / on time / consistent throughout. Includes my Property MGT and more recently the Rental area who have rented my unit out quickly but with all care in ensuring appropriate tenants with good credentials etc. Show details

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Adrian
AdrianVIC2 posts
 

Excellent – Lexi from RT Edgar has been incredibly supportive for both myself and my mother who has moved recently. Her personalised approach of engaging with us directly meant that we were able to rapidly find the perfect place for my mother to move into. No doubt the team at RT Edgar value kind professional agents to represent them. Show details

Kim Tan
Kim Tan
 

Leasing feedback – It was great having Lexi from RT Edgar helping us with the leasing process. She was lovely to deal with, and appeared genuinely committed to assisting us to get the best possible outcome and a new tenant ASAP. She was very prompt in her updates following each inspection, and getting back to us with our queries. Thank you, Lexi. Much appreciated. Show details

Colin pettitt
Colin pettitt
 

Excellent service – Tim Brown of RT Edgar did a wonderful job selling our property with practical advice and attention to every detail. He made what could have been a very stressful time very easy. From our experience, we would highly recommend RT Edgar. Show details

M Anderson
M Anderson
 

Professional excellence – I would like to highly recommend Lachie Fox for his professionalism and integrity. I was thrilled with everything that he did to secure the sale of my property. He organised excellent publicity and inspections to which the response was excellent. As a result of his endeavours my house was sold at a very satisfactory price. Show details

Kunal G.
Kunal G.VIC
 

Amazing Experience – My whole 3 years experience with RT Edgar specially with our Property Manager - Emilie has been amazing. She was always there to help us sort out the issues asap. Need more property managers like her. Show details

D Lindsay
D LindsayVIC2 posts
 

A breath of fresh air in a typically stressful time – Bailey has been super helpful and attentive in helping us find a rental. He has communicated really well & regularly checked in to make sure that we’re happy & we know how the process is coming along. Highly recommend. Show details

Sarah
Sarah
 

Bailey – Bailey is fantastic, could not be happier with our experience, he makes finding a rental easy. He is very flexible and patient and just what you need in this housing market. Show details

Sheena
SheenaVIC2 posts
 

Seamless experience – I highly recommend the property management team at R T Edgar. I have leased properties throughout Melbourne and London for many years with mixed experiences, however the professionalism of R T Edgar has been outstanding. Thank you to Bailey Topfer and Emilie Cusick for your brilliant service, it is greatly appreciated! Show details

ALD
ALDVIC
 

Mark Wridgway – We were very pleased with the service we received from Mark when selling our home.He was patient and kind throughout the process allaying our anxiety as the campaign progressed. We were very satisfied with the outcome and would recommend him to family and friends Show details

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Thornton Bourke
Thornton BourkeVIC
 

Incredibly Friendly - Helped Find My New Melbourne Rental Home – I have moved from Sydney, and I visited many rental properties to try and find my new Melbourne home. When I did my inspection for an apartment with RT Edgar, I was greeted with a friendly face and welcoming attituded. Bailey Topfer showed me through the property and helped answer all my questions. He was incredibly attentive throughout my… Read more

application process and made sure I put my best foot forward to help me be approved! Very much appreciated the easy and professionalism which I experienced.

Camilla Jordan
Camilla Jordan2 posts
 

So pleased to have RT Edgar as my agents – I've heard so many horror stories about agents and was expecting a similar experience, but I could not have been more wrong. Taylah and Emilie have been absolutely amazing, responding promptly and actually caring about my move and experience. I would recommend RT Edgar and am so pleased to have them as my agents. Show details

Jay B
Jay BVIC
 

Bailey and RT Edgar have been amazing – From the moment I first viewed the property to arranging followup inspections and signing the lease, Bailey has been so supportive and helpful in every way. You’ve made a horrible process so smooth! Thanks again Show details

Kerri Robertson
Kerri RobertsonVIC7 posts
 

A Property Professional Who Has Exceeded All Expectations – Taylah Cagalj has impressed us from the very beginning giving us much confidence in engaging her to lease out our Toorak apartment. Taylah’s professionalism, warmth and highly developed communication skills along with her experience cement her as an excellent choice for anyone wanting a really positive landlord experience- Taylah has liaised with… Read more

us every step of the process and nothing has been too much trouble for her. We wouldn’t hesitate to recommend Taylah to anyone seeking an intuitive, enthusiastic and experienced property professional.

Thomas M.
Thomas M.
 

Excellent Agent – Steve Sfindilis at RT Edgar Northside recently sold my property in Brunswick. He was extremely hard working and professional with excellent regular communication. I couldn’t speak more highly of him and would definitely recommend RT Edgar for anyone selling. Show details

Hamish
HamishVIC
 

Exceptional Rental Property Agent – A Seamless Experience! – I recently had the pleasure of working with Bailey Topfer as the property agent for my new home, and I cannot express how satisfied I am with the outstanding service I received. From the first interaction to the final lease signing, every step of the process was handled with utmost professionalism and efficiency. Bailey was always available to… Read more

address my queries and concerns promptly, providing regular updates and guidance at every stage. His attention to detail and proactive communication exceeded my expectations, leaving me feeling supported and valued as a new client to RT Edgar.

Thank you Bailey.

Ashok Moorthy
Ashok MoorthyVIC3 posts
 

Renter of a Property Managed by RT EDGAR – I had been renting a property through RT Edgar. We were quite new to the country and we had the pleasure of dealing with Renae . She has been taking care of us and making sure the property is good from the day she took over the responsibility of the property manager of the property we were renting. All normal wear and tears were prompt , immediate… Read more

response and got the attention of the respective trades and made sure we don't have any issue with the property . Renae is a great professional and always there to help and wish her great success.

Mary Boi
Mary Boi
 

Review of the sale of my property – Excellent service from the Team. Always reporting to me regarding every aspect of the pre-sale and I was informed of everything and given great advice in respect of the Sale. Very highly recommended on all aspects of Sale and Purchase of Real Estate. Show details ·  1

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