Reviews with attachments
- +2
I had a disc pendant engraved with my dog’s paw print and his name. The engraving appearance quality is not what I was expecting. The engraving of the paw print has very visible lines, varying in width, running across the entire image horizontally. Obscuring the paw print’s details. These lines must’ve been caused by the engraving method, as they… Read more
are not part of the image submitted. The surface of both the engraved front paw print and the name on the back, feel rough to touch, almost like a light nail file or sand paper. It is very unpleasant to touch. If I had known the engraving method used would leave these kinds of effects, both visual and tactile, I would have rethought my purchase. The sterling silver disc already received scratches after just a few minutes of wear. I am not happy with this purchase. Shipping was fast so the was positive.
All silver and shiny! – This is the second time I have purchased the chain and dog tags from The Silver Store. They are easy to order from and the inscription looks so cool. The price matches the quality, and it also arrives before you know it! The first one was a few years ago for my husband and it has never even needed a silver cloth run over it. It still looks good as… Read more · 1
new, and he wears it all the time and works outside every day. This new one is going to be a present for my son and when it arrived it looked perfect, and I am very excited to give it to him. I will be ordering from here again when I need more silver items... Couldn't get a great photo of the back of the tag's inscription due to the reflection of my phone on it sorry!
- +1
Silver didn’t last longer than few weeks – Purchased a Silver Dog Chain necklace with the imprint of our lost dogs paw. It was around $250 which isn’t over expensive but it said silver. It has not lasted anymore than a few weeks and is cloudy and yellow. I contacted Silver Store they said probably perfume or cream get a silver cloth. It’s a male necklace no perfume or cream and I tried a silver cloth which did nothing. Really disappointed with the quality and feedback.
Hi Sam - I have responded with our care… Read more (+2 replies)
Stunning quality bracelet – Stunning bracelet with meaningful customisation. Delivery was so quick too!
Stunning Piece! So happy with it! – beautifully crafted piece - turned out exactly how I designed & wanted it! Quick delivery too. My son loved it so much. I couldn’t be happier, will definitely shop this store again! Thank you Julie Xx Show details
Positive reviews
I received exactly what I ordered, looked great & my husband is happy with it. Thanks.
So beautiful. Exactly as described and the engraving is just perfect. Quick postage too. Comes highly recommended. Show details · 1
I emailed to make amendments to my engraving, and requested that the item be delivered before a certain date as it was a gift, and both requests were seen to. The item was lovely and personal. I would buy from the silver store again Show details · 1
Negative reviews
I purchased from this site because of the reviews and am so upset that I did. Purchased an engraved bracelet with engraving front and back. Both engravings are off centre with a obvious larger gap on one side compared to the other. I honestly cried when I opened it because it’s too late to get another one and I cannot give this as a gift now. I… Read more
have reached out to the store to see what they can do because I have paid for the engraving the bracelet and express post to have to delivered quickly and now am stuck with this bracelet that I cannot give as a present because the engraving was so poorly positioned.
Hi - thank you for your review, I have responded… Read more
Disappointed – So disappointed. Ordered the rose gold/sterling silver opening bangle. Not flexible at all you bend it to put it on (which you have to do) & it ends up completely out of shape. It says online it's 19cm & it's so tiny. All my other 19cm bangles are much bigger. Engraved heart I ordered didn't fit on the bangle so had to put it on a chain I already had. Won't purchase from here again.
Hi Jackie - thank you for taking the time to… Read more (+1 reply)
Debby 1 – I purchased the silver heart pendant which is beautiful. I had it engraved the same as the gold disc pendant I had previously. Unfortunately it didn’t turn out that well, the engraving looks fabulous on the gold but just looks like a bunch of scratchings on the silver. Show details
Hi Debby thank you for your review. I have… Read more
Recent reviews
We ordered a silver-look heart keyring for our daughter's 18th. It's a lovely piece with a good weight to it and it arrived in a timely manner. We had both sides engraved - the side with our daughter's name looks great but the side where we added more text is very tiny and quite tricky to read. If I'd known it would come out so small, I probably… Read more
would have saved myself $15 and only engraved one side. Hot tip: if engraving text, keep it simple and short to get the most effective look.
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Chose a large engraved dogtag necklace for my son’s 40th. Made a small change to the engraving with assistance from staff. Speed of delivery and quality of product was amazing. Can’t wait to give it to my son. Show details
Easy to order, great choice of scripts for engraved items and fast delivery. I love my necklace, pretty and great chain. Show details
I ordered personalised sterling silver cufflinks. The quality is fantastic, the engraving is just as expected, and they were delivered very quickly. Will definitely order from The Silver Store again.
Great Service – Purchased a ring, and sizing was incorrect. Contacted Silver Australia, and they responded very promptly. I returned the item, and they exchanged for larger size. This was Christmas week, and I received the ring New Years Eve. I'm in WA, and any interstate deliveries always seem to take a while. Thanks Heaps. Show details
A good experience – Quick helpful response to questions, good products promptly sent. Bought adjustable chains and am very pleased with them Will buy from again Show details
Bracelet – Very happy and like it very much. Appreciate the details given to the right positioning which I couldn’t make it online and somehow the artwork provided is not visible in email. Didn’t realise that however the new adjustment was awesome and looking great. Delivery was fast too. Thanks a lot :) Show details
Men's Sterling Silver Dog Tag Necklace with engraving – The ordering process was simple to use. I ordered on Monday & received on Wednesday in nice packaging, which was great service. The ordering process was simple to use. I asked for initials on the back of a dog tag and a symbol on the front. I am slightly disappointed with the symbol on the front as you can barely see it, however the initials on… Read more · 1
the back came out fine. Overall, I am happy with the purchase & price and would use again. I would have rated higher if the symbol imprint had been more visible.
Engraved bangle – Such a beautiful product will be purchasing other items in the future. The option to add engraving is amazing as not many companies provide this service Show details
Love my purchase ❤️, Perfect for what I was looking for, and Great quality, good prices – Great Purchase, Great quality, Just what I was looking for.
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Highly recommend the Silver Store for all your gift purchases – I purchased the silver bar necklace for my daughter's 16th Birthday and engraved it with her favourite saying. She absolutely loves it!! Its a perfect size and the quality is quite good for the overall cost. I ws happy with the communication from beginning to end. It arrived in good time in a cute little gift pouch. Highly recommend the Silver Store. Show details
Amazing customer service and beautiful product – Received the most amazing service from the Silver Store, the necklace is perfect. Would highly recommend Show details
Highly recommended – I was very happy with the communication I received. The pendant I ordered was exactly what I wanted, the engraving was perfect. Show details
Great Australian buisness – Item as described. Excellent customer service, very helpful in providing support to make item, item arrived promptly and happy with purchase. Would highly recommend. Show details
Fantastic gift – Absolutely fantastic engraving from my personalized picture on a pendant for my husband, very helpful and quick delivery, really appreciate all your help! I will definitely be back again Show details
Excellent product; great service; and fast delivery – Great service and fast delivery. The engraved silver ornament that I ordered looked exactly like the image I submitted. It is a great and unique gift. Show details
Beautiful jewellery with engraving – I ordered 2 lovely silver bracelets with engraving as gifts. They were lovely and posted very fast. Show details
Quick and high quality service – The product I ordered came very quickly and was completed looking very professional. I think this company has great value for money. The only issue I have is that the clasp for the bracelet I choose is very hard to do up yourself. But this also means it doesn't undo easily too. Show details
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Hi Eleanor, We’re truly sorry to hear that your… Read more