Best Jewellery Shops & Brands

I absolutely love these gorgeous earrings. So beautiful. Very fast delivery too Show details

I was looking for a stacker ring, contacted BelleFever asking if I could add a birth stone. Staff recommended the birth stone ring and I added my own… Read more

touch personalising it. I really like my ring I received. Wear it every day. I would recommend BellFever as my purchase is the best.

Order arrived quickly and great communication regarding requiring a refund. Responded promptly to my email.

I bought two pairs of earings & absolutely love both of them. Service has been exceptional & the postage very prompt - I would thoroughly recommend this small Australian-owned business & will certainly shop with them again in future. Show details

Absolutely beautiful pieces and friendly professional service highly recommend do happy with purchase will buy again Show details

I love my new ring. It was carefully and thoughtfully crafted by Michael, who is such a sweetheart, and at a very reasonable price. The only thing is… Read more

that the shop was quite disorganised. On my first visit, the staff lost my order, and I had to chase them and go in again to place it again with Michael. Then the completion day came and went and I chased them for many weeks. Michael called me so many times re collection, and it was difficult to lock in a time for me to go and collect the ring. But, finally, all ended well!

We ordered a silver-look heart keyring for our daughter's 18th. It's a lovely piece with a good weight to it and it arrived in a timely manner. We… Read more

had both sides engraved - the side with our daughter's name looks great but the side where we added more text is very tiny and quite tricky to read. If I'd known it would come out so small, I probably would have saved myself $15 and only engraved one side. Hot tip: if engraving text, keep it simple and short to get the most effective look.

Professionalism, Passion & Perfection – Working with Pure Envy was a great decision. As someone who had very little knowledge, I was blown away by how seamlessly they guided me through… Read more

every step of the journey. From our very first conversation, it was evident Emily, Cathy & Scott are not only incredibly skilled but also genuinely passionate about what they do. Their professionalism is unmatched, yet they make you feel like you're collaborating with old friends rather than just business partners. What I appreciated most was their relatability. They took the time to truly understand my vision and aspirations for the product, and then worked tirelessly to bring it to life. The quality of their work – simply impeccable. Every detail, from the design to the final product, exceeded expectation. If you're looking for a partner to turn your vision into reality, look no further than Pure Envy – you won't be disappointed.

Terrible product and customer service** If only there was a 0 star rating, this would be more accurate rating for this terrible service and products.… Read more

We purchased a $3,000 diamond ring from Michael Hill for our 25th wedding anniversary. Despite completing the required inspections, two diamonds fell out within approximately 15 months. Michael Hill now claims the ring has been subjected to “significant wear,” even though I wore it sparingly and treated it carefully.

Their response lacked empathy, transparency and any meaningful solution. They relied on an internal jeweller’s assessment and refused to provide me with any documentation, or photos relating to their assessment. They left me feeling blamed rather than supported. I am now left with a sentimental anniversary ring that I no longer want to wear. They have now refused to repair the damage and will return it to me with no alternative solution. An extremely disappointing and distressing experience.

I will be submitting a formal complaint with Fair Trading NSW, and I urge anyone else who has had this experience to do the same. They can't keep getting away with selling such poor products, and not repair or offer alternative solutions when things go wrong.

They don’t return u back your money , only provide you a credit store. Also I paid for a shipping next day and I got late. Now for a return order you… Read more

have to pay 9.99 dollars. The skirts are really short so make sure to order large. Two size ups. I really don’t understand why customers service do not help you out.

Every add I get for shoes has the same issue..no sizes...Why advertise something you've got jack trash stock of..Waste of time. Show details

Extremely disappointing experience with ATOLEA. The product quality was poor, but the customer service has been even worse. My first order never… Read more

shipped, and I had to discover the issue myself and contact ATOLEA. My second order arrived with multiple quality concerns and did not look as advertised. After repeatedly requesting escalation, [Name Removed] from management finally contacted me and offered a resolution.

I responded asking for clarification and have now been waiting THREE DAYS with no response, despite multiple follow-ups.

This has been going on for weeks. Customers should not have to repeatedly chase a company just to get a response and resolve an order issue. I tried extensively to handle this privately, but the lack of communication from customer service and management is unacceptable.

Based on my experience, I would not recommend ATOLEA.

Excellent communication and service. Provided quality custom jewellery and delivered across the country without issue. Show details

Have purchased too many pieces from Starbuy and have had an excellent experience each time. Almost always have the best prices and will price match… Read more

on the very rare occasion they don't. Almost always shipped same business day. You won't do better elsewhere.

Ice Jewellery Online 9ct Yellow Gold Plain 25mm Sleeper Earrings – Wore the earrings twice and by the end of day 2 both were missing. One was found on the kitchen floor, the other hasn't been found. The hinge and the earrings are flimsy and not worth the over $100 price tag Show details

They were very communicative and helpful with my order. It arrived promptly and in great condition. I highly recommend.

I bought two dresses in a size 18, my regular size is 16/18, but both dresses fitted like a size 14, when I requested them to be returned, it got… Read more

rejected flatly saying that only return reason would be if there was manufacturer fault, like missing button or faulty zip or unfinished seam but not a wrong sizing! So they said that I should list it on a site that swaps and sells which I don’t want to hassle with! I will never get another item from this company again and will tell anyone who wants to purchase anything from them not to buy. Now I’m stuck with two new dresses that I can’t wear

Troll bead Exceptional – Service beyond excellence, all staff members are approachable and full of knowledge regards the product they sell, the team at Troll beads Melbourne have met my every expectation regards the items I have bought. Thank you

I've been wearing jewellery from the littl everyday for the last couple years and its held up really well with minimal cleaning required. It elevates every look and I never feel right if I forget to leave the house without them on

Great quality items fast delivery great service 10/10 great prices Show details

OzStraps offer a good range of products and competitive pricing. I purchased a stainless streel bracelet for Apple Watch. It came with a tool for… Read more

removing links which worked well. The strap has been in daily use for over a month now and appears to be well made and looks great.

Like the product, as described, would definitely recommend, happy customer. Show details

Very pleased with the Diabetic Bracelet (Black) and engraved. However expected the medical symbol to be in Red colour. Local Jeweler saw the device, liked it and took the name from where it could be purchased for future reference. Show details

Chloe from Wendouree store in Ballarat was 100% amazing. Nostril piercing. She talked me through each step. She was very knowledgeable and… Read more

understanding. My assistance dog was with me and she helped accommodate us both. Over and above customer service.

Great all around!! – Great packaging! Great quality! Sooo many options! And the prices are Out of this world!! Show details

Disappointed with engraving – Ordered a signet ring with the initials “CC” engraved. Chose a font that seemed nice. The ring arrived but the letters don’t look like CC at all, it… Read more

looks like “DD”. I emailed them. Their reply agreed that’s what it looks like, but added they can’t do anything about it as I chose the font. I think at that price ($35 for the engraving) this is disappointing & posting a review so others can consider before purchasing. I made the purchase after seeing positive reviews. It was for a gift so now have bought a different ring elsewhere.

purchased 2 of these pendants, first was ok, minor blemishes , so I gifted it to my mom. the second had 10 very noticeable deep pits all over the… Read more

pearl, completely unacceptable, I don't even know how shiels gave the go ahead for this piece to. be sold. they also overcharged me $30, ( the item being extra 10% off for clearance items I contacted them and they refunded the difference) I did logde for a return, but thought that the chain was worth keeping. I sourced a quality pearl somewhere else, which I'm happy with. Extremely dissatisfied and disappointed by the purchase, never buying from shiels online again.

Tummy toys is my go-to when it comes to body jewellery. I purchased two items recently and they are both lovely and super comfortable to wear. The… Read more

customer service is excellent and the products last a very long time. They have a wide range of jewellery. I would purchase again.

My first watch purchase from Define and I doubt it will be my last. Service was exceptional, with clear communication from day 1. My watch had to… Read more

be ordered in and the timeframe to posting was spot on. The watch arrived promptly, beautifully and securely packaged and is a truly gorgeous piece. Peter also threw in some unexpected but very welcome gifts, which were very gratefully received. As a long standing collector, this is exactly how you want online purchasing to go. I cannot recommend Peter and Define watch highly enough. Outstanding.

I've bought several garments and the cotton fabrics and sewing standards have consistently been excellent. Easy returns process when needed. The… Read more

sizing charts showing garment sizes have been revamped recently and seem very usable and accurate. My garments have been nicely packaged including a usable cloth bag. Well priced and good value.