86 reviews
Reviews with attachments
In my experience as a repeat customer, Richard and Chris from The Squeaky Clean Team have consistently exceeded my expectations for carpet cleaning service. Living in a rental property with older pale carpets and an anxious dog who has several medical conditions, I have required a dependable, knowledgeable service to maintain the property. I’ve… Read more
included photos of the before and after as a testament to the challenges they’ve tackled. The team is extremely knowledgeable and passionate about the technicality of their work. They deeply care about the efficacy and quality of their products, taking pride in being transparent and communicative about who manufactures them and exactly how they work. The products they used were designed by a local team in Victoria! They have always eliminated the stain, the germs, the odour, and the worry. I have found their pricing to be highly competitive, considering the exceptional quality and complete assuredness of their treatments – especially considering that when a second application was required, they returned to complete the service for free. Their reliability, trustworthiness, and friendliness have made them my go-to experts when accidents occur. I live on my own as a single woman, and as a busy professional this has made my life significantly less stressful. I wholeheartedly recommend The Squeaky Clean Team for all carpet cleaning needs. Simply outstanding.
Clean communication, Fast Response and clear arrival time – Very happy with the response speed and one thing I like the most is when they come they call you. Then they will send you an message about their estimated arrival time when they set off. As a customer who got water damaged carpet I was happy with the outcome and process. Thanks Richard and Chris.
Exceptional Service – So impressed with how they managed to get my business dry, and keep the business open! Our practice was flooded by a burst pipe but the team at Squeaky managed to run drying equipment o/n so we could us all our rooms during the day. The went out of their way co-ordinating everything, even our insurance assessor. Cant recommend highly enough
BEAWRE BEWARE BEWARE Did some drying job in my house roof. Broke the front entrance concrete with their big fans and promised us to fix it up soon. And now after calling him nearly 10 times, replying with that it's been broken before. STAY AWAY FROM THEM NOT RECOMMENDED AT ALL❌❌ MORE TALKS…FAKE COMPANY
Positive reviews
Excellent service from Richard and his team, incredibly knowledgeable and matched the carpet he replaced perfectly. He did it all so quickly and kept me updated throughout the whole process, doing his best to keep it affordable. Really appreciate the customer service. The skill and knowledge of carpet damage and repair was very impressive.
Fantastic service, Richard was friendly, reliable, knowledgeable and professional. Not to mention he did an excellent job! No hidden costs, no mess and he cleaned extra rooms! I highly recommend him and have told others about his services. Thankyou Richard!
Fast-acting, caring and knowledgeable, Squeaky Clean are the team I would recommend for any house clean-up. After a house flood in the middle of the night, Squeaky Clean were the only company who attended within an hour. Richard immediately brought calm to the chaos, working diligently to prevent damage and restore what could be saved. His whole team were great to deal with and went the extra mile. I can't recommend them enough!
Negative reviews
Did an online booking and was charged a deposit. A few hours later they cancelled saying they can't service my area. I asked why and was given no explantion. Don't take peoples money if you can't do the job. Totally unprofessional. I guess I should be grateful they told me instead of finding out on the day of the booking when nobody turns up.
RUDE! – If I could give 0 stars I would! Called due to a bathtub that had overflowed and had half a bedroom with saturated carpet. Was unsure what to do or how to go about anything and the guy on the other end of the phone call (didn’t catch his name) could not be any more rude! So unprofessional as he assumed we were someone else who he had already… Read more
spoken to and he spoke to my husband in such a rude manner! We have spoken to another company who were more than happy to help and took their time to explain everything.
❌❌DO NOT USE THESE CROOKS ❌❌ – We Called these guys to get quote and on 3 occasions they advised it’ll be $1k, after when we send photos videos etc However, day later they advised it’ll be $2600 ❌❌❌❌❌WHEN THE JOB IS HALF WAY THROUGH THEY LITERALLY DID NOT DO ANYTHING APART FROM PUTTING IN 2 AIR mover AND 1 dehumidifiers AND CHARGED US $2600 PURE THEFT ⛔️ALL THE POSITIVE… Read more
REVIEWS ARE PAID REVIEWS BTW⛔️
They did worse job anyone could have done. And DO NOT USE THERE RECOMMED CONTRACTOR FOR ANYTHING, HE’S EVEN BIGGER CROOK CHARGED $560 FOR SOMETHING BARELY AN HOUR JOB IT WAS LITERALLY HALF DOOR NEEDED SANDING DOWN AND RE PAINT AND IT TOOK HIM 8hrs ❌❌❌❌❌❌❌ THE WHOLE BLOCK HAVE REPORTED THESE GUYS TO FAIR TRADING, AS THESE CROOKS WILL TAKE FULL ADVANTAGE OF YOUR SITUATION
All the positive feedback are paid for reviews DO NOT BELIEVE THAT
Recent reviews
Richard provided incredibly helpful and concise information over the phone when our apartment's carpets were flooded. He was wonderfully honest and saved us a lot of money. We would highly recommend his services.
My experience with Squeaky Clean carpet clean was outstanding. My very expensive rug looked like it was going to land fill following the development of large horrible brown stain from an accident and attempted home clean. Squeaky Team came and assessed the rug, picked it up, had it laundered and returned it to me in pristine condition. The service was professional and courteous. I highly recommend this service.
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Brilliant service!! Richard was so helpful on the phone and Neil did an incredible job on our carpets. Can’t recommend Squeaky Clean highly enough, and have told friends to use them. MQ
Richard was amazing, helpful and courteous after another carpet cleaner left me in an awful mess. He communicated with me about possible solutions, turned up when I had no booking to inspect and help me . I’m an so grateful for his professionalism and time. Highly recommend.
Richard and Chris did a great job at my place. Solid work to remove some stubborn stains and friendly service. Happy to recommend them and I will certainly use them again.
After my washing machine flooded an adjacent bedroom I rang Richard who immediately put me at ease. He talked me through what needed to be done. Ensured that I felt relaxed before making any decisions moving forward. He and his team helped move furnishings and once the job was done helped move it all back. He then sat down with me and took the… Read more
time to ensure I had all the information needed for the insurance claim. He was patient and considerate. He then followed up with reports and photos and answered any further questions I had. Richard and his team were amazing. From our first phone call to the after care once the job was done. Highly appreciated. Sonia
The Squeaky Clean Team are professionals in carpet drying, carpet cleaning, and flood restoration services across Moorabbin and Melbourne suburbs. They are a reliable, trustworthy, caring team who go above and beyond for their customers satisfaction. They have a wealth of knowledge and are efficient at what they do! I wouldn't go anywhere else.
Richard and his team communicated via phone/emails promptly and what Richard doesn't know about cleaning up sewerage spillage is not worth knowing. He attended promptly to spillage affecting two garages and their contents. He communicated with residents, went out his way to arrange access/picked up keys and provided all the necessary… Read more
before/after completion photos. Highly recommended if you want a contractor that is passionate about their trade and always willing to provide information/education on what needs to be done and why.
A shout out to the Squeaky Clean Team of Moorabbin Victoria! They were so professional from my first contact. Prompt, reliable, reasonable cost, and did an amazing job of cleaning a very large office area with little disruption to the few staff who were working that day. Thank you very much
Richard and his team did some work at my investment property in Mckinnon including new carpet and underlay - I'm impressed by how responsive and professional this team is. Highly recommended.
Awesome Service + Awesome results – I have used Richard + his crew from Squeaky Clean Team a few times now. The first time I used their services I was blown away with what an amazing job they did, the carpet looked amazing. Richards communication is fantastic, he always gets back to you in a timely manner and happy to help. Thank you
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Thankyou squeaky clean team – Richard and his contractors made a stressful time (grey water from my washing machine flooding from bathroom into living room affecting the carpets) much more manageable. Richard was there within the hour after my initial phone call on the weekend and I found him informative and courteous. He was always easy to reach via phone and arrived on time.… Read more
His approach was calming. His contractors who cleaned and relaid the carpet were also very polite and helpful and did a great job. I would recommend squeaky clean team to a friend if they are ever in an unfortunate position of needing flood damaged carpets dried and restored.
Carpet Cleaning – Fabulous company to deal with. I have now used them twice and both times they have been professional, helpful and friendly and most importantly were able to get the stain out of the carpet. Don’t waist your time going anywhere else. Vicki Show reply
Fast, effective and great quality – I found this company to be fast and efficient. I wasn’t sure if they would be able to make a dent in the messy mess my cat has left in one spot and the carpet looks new! Wow! I found the owners to be very receptive and helpful and easy to engage with. There was very little smell (which is important to me as I’m highly reactive to everything) and… Read more
the carpets weren’t drenched when they left which meant I could walk on them with confidence. I definitely recommend!
Fantastic Service – Richard and the team are fantastic! They came out on a Sunday after our laundry sink flooded. The repair work was fast and to a high standard. We appreciate their efforts and work for our place. Show reply
Compassionate and fast service – I had my washing machine flood and Richard helped me out immediately. He knew what to do and was very patient with me. I recommend this service very highly Show reply
Amazing service, couldn’t do it without them! – I can’t give enough praise nor stars. Richard from squeaky clean team helped us so much, he picked up immediately on a Sunday! He is so friendly and knowledgeable and just a genuine bloke who helped us through what we thought was unsolvable. If you ever are left with carpet problems from water damage, no matter how bad you think it is, go to Richard!
Amazing team! – Richard was incredibly helpful to me when I had a flooding in my apartment. He even helped me collect evidence that I needed for the flooding report. My apartment's carpet was like brand new after they were done! Thank you so much to the Squeaky Clean Team! Definitely recommend!
New lounge cleaning – I have a new expensive woollen lounge. Unfortunately, a dark sauce was dropped on it one evening. I made an online inquiry. This was promptly returned with a phone call to ask about the spill and when I would be available. As it happened an appointment was confirmed for the following day [Sunday]. The technician phoned in advance and arrived… Read more
early. The stain was completely removed in around 30 minutes. I was instructed to let the lounge dry for 6 to 8 hours. A relieved and satisfactory outcome. Thank you Squeaky Clean.
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We re fund the money as soon as you made the… Read more