Best Office & Stationery Shops

Both items were exactly as ordered and arrived on time.

Great product and fast delivery – Fast delivery. Great product. Just what I need at a reasonable price. Repeat customer. Always reliable.

Wonderful service. Had exactly what I needed and the speed of delivery was amazing. Very happy and satisfied,thankyou.

Very nice chair and exactly what I was hoping for. Nice that I didn't have to construct it - comes already setup.

Quick easy service thank you and shipping and communication. Thank you

Why would you get your ink cartridges anywhere else?? – Well, I've been using Inkjet Online for years now, even when I was living over the road from an OfficeWorks store. Inkjet Online provide genuine cartridges at a better price and delivery at the speed of heat. What more could you ask for?

I bought a Dymo Labelwriter printer and labels off Ink Station. When I tried to use it, it would not print the labels. Then I wasted 2 hours of my… Read more

time ringing Dymo to try and solve the problem. Dymo eventually worked out that the problem was that I was not using genuine Dymo labels. When I rang the Ink Station they would not give me a refund and instead demanded that I waste more of my time taking videos and photos of the problem. I advise everyone never to do business with the Ink Station.

We've been using Melbourne Office Supplies for a few years. They offer both great prices and excellent service. Definitely recommend.

Order delivered on time and correct. Can't ask for more.

Awesome Company – Great range and quality of equipment for junior and middle school. I can always find those hard to get items. Fast ordering and delivery times… Read more

(ordered at the beginning of the week and arrived by the end). Definitely one of my favorite companies to order from.

First time purchaser and ordered an all-in-one laser colour printer online recently from Printer Supermarket. I was pleasantly surprised that it was delivered quickly by courier just a few days later. Competitive pricing too. Can recommend.

All good cartridge came early. Works fine! No problem! Satisfied thank you

They send you junk mail in the package? – Postage was much slower than expected, slower than competitors. Company includes "junk mail" promotions for things like overpriced low-quality… Read more

alcohol in the package for some reason? Won't be buying from them again as a result of the junk mail, it feels really inappropriate.

Customers please don't mistake this company for Byron Bay Eco Ink! This company is not the bad guy! – This company is legit! People please don't confuse this company with Byron Bay Eco Ink! We used Byron Bay Eco Ink and they keep sending us orders, we… Read more

cannot contact them as they do not answer to any source of communication and they do everything that people have given this company bad reviews for. Eco Print Supplies is a totally different company so please don't confuse them and please don't give them a bad name.

I purchased three TWSBI Eco Pens from Pulp Addiction. Two worked perfectly, however one had flow issues. I contacted them and they reached out… Read more

promptly with troubleshooting solutions that were explained clearly. When that didn’t work they asked me to bring the pen to their warehouse and they swapped the nib for free and now the pen works perfectly! They even gave me two free ink samples! The measure of a good business is how they help customers when they have issues with their purchases, therefore this company gets 5 stars and my life long patronage! Please support businesses like these!

Refillable cartridges and inks are a pain – I bought refillable inks & cartridges for a home Canon printer a couple of years ago, wanting to do my bit for the environment. I don't use it much. … Read more

The colours are not so strong as the originals but I could live with that. But the cartridges are fiddly and difficult to refill. On the second refill, they jump out of housings designed to enclose them to prevent leaking, and on the third they jump out of the printer and leak into it so now it doesn't work at all. I have wasted a lot of ink and it takes days to get it off my hands. Have attempted multiple time to upload very stained invoice, without success.

excellent product and service – Used their product twice, starting about a year ago. Both times laser toner refill has worked well. Delivery quick and reliable. Queries handled quickly, carefully and thoroughly.

Exceptionally fast and accurate postage. Thanks to the snap Pack Team

Terrible customer service – Ordered ink and paid extra for express post as normal post can take months to reach my regional area. 2 weeks later I've received no ink and no… Read more

notification that it has been sent so I email them. They do not respond. Then I message them on Facebook and again they don't respond but I can see they've seen they've seen the message. A day later I try again and they finally respond. Tried to blame me as they said they had tried to call me, even though they have my email address and could have tried that and I had no missed calls. Claimed my address was wrong, which it wasn't but I gave them a PO Box number and reiterated that I needed it sent express post. They sent it parcel post and when I complained they told me to tell Australia Post and they wouldn't refund me until the goods were received back to them. They take absolutely no responsibility for anything.

Beat this! – This morning at around 9am, I ordered some cartridges for our printer. At 4.55 this afternoon, they were delivered. You can't beat that for top service and what's more, they were cheaper than elsewhere.  Show details

Great Value for money – Great value. Fast delivery. Excellent service all round. I have been using their products for my business for over a year now and they are by far the best value aftermarket product i have found.  Show details

did not give any good pencil cases at all. no organised pencil cases at all. super bad website. don't recomend at all

I used to love going to Officeworks, so my comments relate to the last 2 years where they have lost their way big time! Over the last 2 years and on… Read more

multiple occasions I have been unable to purchase high value items that are clearly ticketed on the shelf, or advised as being in stock, only to find at the checkout they dont have the item. Why waste my time and in the end my dollars I used to happily give you. On one occasion they bounced me between stores to buy an iPad only to send me back to the original store I started at. Anyway I have decided enough is enough and I will spend my hard earned dollars online with Amazon, so I emailed them twice to ask for assistance to close my business account - well done Officeworks, no response in over 4 weeks. I will never set foot back into an Officeworks Store with such an appalling level of Customer Service!

We went there thinking it was a pack n send, but it was not. The lady that served us was brilliant, she was very knowledgeable and very helpful. We… Read more

bought the box and products and packed the box for mailing. All we had to do was take it to the post office, not to mention the price was really good. Two thumbs up from us .

Very poor experience. Much more expensive than competitors and difficult to deal with

Great service and lots to choice from. Also great classes

GOM, We are writing to express our sincere appreciation for the outstanding customer support we have received since purchasing our printer and… Read more

plotter from your company. From the outset, your customer support team has been exceptional. Within minutes of contacting them, a knowledgeable and helpful representative is on the phone or available in person, ready to assist with setup, troubleshooting, and any other support we require. Their dedication and commitment to resolving our issues promptly and efficiently have been truly remarkable. Your team consistently goes far and beyond to ensure our complete satisfaction. Based on our positive experience with both your machines and your support team, we wholeheartedly recommend GOM for all your office machine needs. We are confident that other businesses will benefit greatly from your products and services.

Sincerely Futurecon Pty Ltd

Bought cartridges for my HP printer, expecting HP cartridges. They supplied non-HP cartidges, with directions about how to change the settings on the… Read more

printer so that they would not be rejected. It took a couple of months before I needed top use one of the cartridges. Followed the instructions re the printer. It did not work. So I am left with $200 of cartridges that are useless to me. Raised this with the company. Their response was: ========== Upon receipt we advise contacting us within 48 hours if there is an issue. At that time, you could have contacted us to advise that you wanted HP originals and returned the unopened compatibles. ... if update has not been switched off prior to installation, the cartridges will normally work until HP sends an automatic update. - at this time they will stop. we are unable to accept return ========== So much for them complying with Australian Consumer law. I have bought cartrtidges from them previously, with no problems. Which is why I bought again from them. Given their supply of non-HP cartridges that did not work when I tried to use them, there is absolutely no way I can now recommend them. Thoroughly disappointed in them, and will be investigating avenues to get my money back.

Excellent value for money for refillable cartridges & refill ink – I tired rapidly of being held to ransom each time I needed to replace the ink cartridges on my Epsom WF 2660.The genuine cartridges are chipped and… Read more

don't allow a DIY refill.

I was overjoyed to find Inkbank had a set of refillable cartridges and the ink as a kit . The service was great, the gear arrived promptly as Australia Post could manage.

Overall the total was $100 ,but it now means i can refill cartridges for a line time to come at $2.50c odd a cartridge as against $17-$20 against the Epsom cartridges.

The refill process was quite simple and straight forward and the printer has printed about 100 pages - over 3 weeks- with no problems.One has to be careful to disable the automatic updates as that can muck up the chip.

I received a faulty cartridge, which the company acknowledged. After that, everything became difficult and slow. I asked twice for the refund amount… Read more

and got no response. A proper PayPal refund was never offered — only store credit. They eventually applied a partial store‑credit refund, and only switched to the full amount (again as store credit) after I mentioned the ACCC and a negative review, despite already admitting the product was faulty.

Store credit would be useless to me if I bought a printer elsewhere, leaving me no choice but to buy from them — which I had intended to do — but now I’m genuinely concerned about any future issues, because their handling of the first faulty item showed a clear unwillingness to provide proper refunds.

Communication was slow and evasive, and the refund process dragged on while I was stuck without a working printer. I bought the new printer because I urgently needed it, not because the service was good. Their refund handling was dodgy, unclear, and inconsistent with Australian Consumer Law.

I will gladly update this review once I am confident the new printer and toner perform as expected. I trust any warranty process will be handled properly, given how poorly the refund was managed.

Colleen