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Australian Plants Online

Australian Plants Online

 Verified
Australian Plants Online
4.1

235 reviews

Positive vs Negative
68%4%28%
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235 reviews
5 Allan  · Best package plant I’ve received, very healthy n happy I’ll shop there again
5 ERIN AIYANA  · So fabulous, all the care in the world with the packaging and delivery..much appreciated Erin
5 Sara  · Beautiful plants and so much better than expected as well as arriving in super quick time. A++
5 Claudia  · Plants arrived well packaged and in very good condition. Customer service is excellent
5 Barbara  · The plants I received were so well packed and so healthy
5 Grant  · Great service and speedy delivery! I received 3 new hibiscus seedlings today, I look forward to them growing in my garden, thanks again!
Sylver
Sylver9 posts
 

Plants arrived perfect, no thanks to the courier service. Plants were packaged really well and needed to be a delivery driver was swinging the box without a care. Highly recommend ordering from Australian Plants Online but really hope they start using a more reliable service to deliver. Show reply

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Reviews with attachments

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Nik J.
Nik J.WA
  Verified

Fantastic service, The BioSecQuarantine process is smooth. Others don`t offer it. Show reply

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Brad
BradQLD
 

Great plants. Fantastic price. Awesome freight. Incredible custom service. What an impressive business, thank you for giving me access to such great plants.

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Samantha D
Samantha D3 posts
 

This is my second order this month from Australian Plants Online and once again I am so impressed with the quality of their tube stock plants, how well they are packaged and how quickly they arrive! With such an amazing variety of plants available - they are now my favourite nursery to shop at! Show reply

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Kat
KatQLD2 posts
 

I had a fantastic experience with Australian Plants Online! My plants arrived quickly, securely packaged, and in excellent condition. Every plant looked healthy, vibrant, and exactly what I was hoping for. The care taken with the packaging really showed, ensuring everything arrived safely without any damage. The range of plants available is… Read more ·  1

impressive, and the ordering process was simple and hassle-free. It's clear they take pride in the quality of their plants and customer service. I wouldn't hesitate to order from them again and highly recommend Australian Plants Online to anyone looking for healthy, quality plants delivered to their door. Thank you for such a wonderful experience!

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Angela E
Angela EVIC6 posts
  Verified

Recently ordered some plants to start my small garden - Tube stock of bay trees, Abelia Frances Mason ( Butterfly shrub) and green dome and miss muffet pittostorum trees. I received them in perfect condition . So well packed kept moist at the roots unable to get tossed arounds it was like I had been to teh nursery and brought them home in a… Read more ·  1

pram! Such great care taken and I had them planted within the hour of receiving them! They have already sprouted new leaves within a couple of weeks in their new homes! Will be buying again from Plants online once Spring arrives and I had time to decide what to plant!

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Angela
Angela
 

I placed an order, box looked like it was kicked around. Some plants are very small, not even 10cm tall. Some squashed into the packaging, a lot of the potting mix had fallen out and was bone dry. You can spend $20-$30 dollars at a nursery and get a plant 10 times the size of what Some of these tube stock are, some were very very young plants. I probably wouldn't buy from them again. I was disappointed.

Australian Plants Online
Australian Plants Online    

Good Morning Angela, Thank you for your… Read more

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Shiona Jones
Shiona JonesWA
  Verified

Excellent products and sales service, precision packaging and delivery tracking available. WA certification guarantee pest free provided. Show reply

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InBr98
InBr98QLD14 posts
 

My experience with Australian Plants Online has been extremely disappointing. Less than two months after planting, over 60% of the plants I purchased have died. Of the 22 Pittosporum Silver Sheen plants, 12 have died. Out of the daisies, only one survived. The Blue Daisy Bush took nearly two months just to show the slightest amount of growth, and… Read more

the Pink and Cardwell Haven plants have shown virtually no growth at all. What has made the situation even worse is that since planting these, our yard has become overrun with weeds that we never had before. Some appear to be parasitic and quickly overtake the surrounding plants. It has created far more work, expense, and frustration than expected. When the first plant died within about 10 days, I contacted customer service. To their credit, they refunded both the plant and the shipping cost. However, I was then told that any future issues would need to be reported within 48 hours of delivery. If a plant cannot reasonably survive beyond 48 hours, it should not be sold and shipped in the first place. As a result, I now have to spend additional money replacing these plants from another nursery that offers much larger, healthier, and more established plants for only a slightly higher price. Another disappointment was that the plants looked nothing like the photos on the website. Many arrived as tiny stems with very little growth, whereas the advertised images show much fuller, more established plants with multiple stems and branches. Overall, this has been a costly, time-consuming, and frustrating experience, and I will not be purchasing from Australian Plants Online again.

Australian Plants Online
Australian Plants Online    

Good Morning, We are sorry to hear your… Read more

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Sim.1
Sim.1VIC
 

I just wanted to let you know I received my plant order yesterday, which was extremely fast delivery to Victoria. They all arrived happy and healthy and in perfect condition! :) :) Great service by Australian Plants... Thank you! Show reply

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Ryll
Ryll
 

Could not be happier, all 90 plants arrived in beautiful condition. All planted and growing well. Show reply

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Suzi L.
Suzi L.NSW7 posts
 

As a renter, I always love my place to look nice. I'm very house proud & get alot of pleasure out of making a house feel like home. Yes I spend money on plants for the garden, but I also get to enjoy the rewards of watching gardens grow & flourish. Buying Tubestock makes it very affordable for me. I have purchased many Tubestock from Australian… Read more ·  1

Plants Online over the past couple of years & the plants have always arrived very well boxed & super healthy. They have grown into healthy plants. I'm currently turning my Aquarium into a Terrarium & have already planted a few plants in there, im waiting for my next order of plants from Australian Plants Online to finish this out.. I'll attach a photo of it as it is now, then I'll update it once its planted out. EDITED!!!! I received my plants today & have planted out my fish tank.. im looking forward to having the plants relax & spread out a little, but for now im wrapped with how it looks.. I know I'll have to take out the Elkhorns & bird nest in time, but until such time, they can stay right where they are ! . Thank you APO for your beautiful stock of plants. Always packaged super well & super healthy..

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Daisy
DaisyVictoria5 posts
 

I ordered some sea side daisies as a mate said they could survive anything - WRONG. They didn't survive the delivery from Plants on line. Very disappointed customer. Have emailed with photos, no reply, have called but can't get through.

Australian Plants Online
Australian Plants Online    

Good Morning, We are sorry to see your… Read more

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S Wheeler
S WheelerQLD
 

Premium packaging and delivery The packaging and delivery really set the standard — clearly labeled, well protected, and handled properly. The plants arrived in fantastic condition, healthy and ready to go. They’re not the cheapest option, but the quality of the plants and the level of care throughout the process reflect a genuinely premium service. Show reply

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L. Newman
L. NewmanNSW14 posts
 

Stunningly beautiful plants that are well cared for and packed in preparation for their journey. Healthy happy looking plants arrived well established as tubestock and should have no problem when once you plant them out. They are just beautiful. Lush even as tubestock. They'll be so much more when they're planted. They travelled from Sunshine… Read more ·  1

Coast Queensland to Orange NSW in a short time and arrived in beautiful condition. Thank you to Australian plants online for care in preparing for the long journey and Aramex who took care with them on the way to me. Many thanks.

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Alan Hill
Alan HillSA5 posts
 

I recently purchased 15 plants from Australian Plants Online. This was my first online purchase of plants in over 50 years of gardening having been most reluctant to use this method of purchasing over concern for plant quality. My order took 10 days to arrive and I was expecting to receive plants in very average to poor condition. I was delighted… Read more ·  1

however to find the plants were in excellent shape and looked as fresh as the day they were packed. ( see photograph ) The method and quality of packaging was also first rate. I watered and repotted the plants on arrival and couldn't be more happier with the end result. I highly recommend buying plants from this supplier.

Latest follow-ups

grandpa
grandpa3 posts
 

Spring has sprung and I have received my next plant order. The rose plants are very healthy and will be pottered this weekend. I am just so happy with your plants. My well packed plants arrived safely and very promptly. I shall be making another order from you when I return from Floriade. Show reply

 Follow-up  · What makes them healthy: firstly buy healthy plants from a responsible nursery. I make bonsais so shortly after arrival I attack the roots. I let my babies rest for a few weeks and from there it is love, water, love, fertilizer, love, sunshine. but the greatest of these is love. so far I have not had any, yes any, failures. these plants are… Read more

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Micheal S.
Micheal S.2 posts
 

Thank very much once again I give you 10 out of 10 plants arrived with no problems I want to buy more but items out of stock so will wait for more stock to arrive Show 4 replies

 Follow-up  · Plants all doing well and I have repotted them and feed them seasol for root growth. I am very pleased so far as it is a better way and a less expensive way of buying larger plants by buying them in tube stock you can see the plants grow. I will buy more plants this way as it is more economical and the delivery is very reasonably priced and very fast

Alan S.
Alan S.QLD
 

Ordered two plant which arrived by post but were not in a very good state due long postage time but low and behold, after letting them know of the situation they sent two new plants express post to replace them no charge to me! How many other suppliers would do that these days? They are a ten out of ten business! Show reply

 Follow-up  · New plants delivered in excellent state, planted couple days later and thriving well thanks for your help and generosity

Positive reviews

Genevieve B.
Genevieve B.8 posts
 

Got my orders arrived on time, safe and secured if you wanted a great plants Australian Plants Online is the most trusted company I can recommend. Awesome service! Show reply

lynmarg1960
lynmarg19602 posts
  Verified

I have found Australian Plants On Line to be an excellent company How the company impressed me:- * Process of ordering straight forward * Payment safe, with confirmation receipt * Packaging: safe & protected * Postage fast with no damage Quality of product outstanding Show 2 replies

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Doreen
DoreenWestern Australia
 

Just wanted to reach out to thank you for my recent order. This was my first time ordering plants online, and I was hesitant not knowing how the plants would arrive or survive the trip to Western Australia. My plants arrived today and, can I say, I was very impressed with how well the plants were so securely and professionally packaged, and how… Read more ·  1

vigorous and healthy the plants were when they arrived. My sincere thanks and lots of "high fives" are extended to the whole team - I know this would have been an all round team effort!

Negative reviews

Raycare
Raycare3 posts
 

Plants take too long to be despatched. My delivery was due today. The courier had authority to leave the parcel. They did not leave the parcel and by e-mail told me that there was a note left with details for redelivery. There was not. I understand that once the plants are with the courier that it is out of the control of Australian Plants Online but what is absolutely in their control is which courier they choose. First and last time for me.

Australian Plants Online
Australian Plants Online    

Good Morning, We are sorry to hear of… Read more

Tracey  Vincent
Tracey VincentSA7 posts
 

I received my plants today, they were in tubes which I expected, but the actual plant was half the size of what the pictures showed, I mean all 23 of them were half the size of the pictures showed. The plants look healthy, but I’m disappointed regarding size.

Australian Plants Online
Australian Plants Online    

Good Morning Tracey, We are sorry to… Read more

CAD
CAD
 

Very unhappy with their service, could not get updates on my order until they sent it. Postage price not worth it, as it is obviously sent via normal parcel post. My parcel is delayed, their website says don’t contact them over it. Live plants should be sent express postage so they don’t sit in transit for weeks. Will never return to this business again!

Australian Plants Online
Australian Plants Online    

Good Afternoon, We are sorry to hear… Read more

Recent reviews

Bella
BellaVIC91 posts
 

I am new to this Business and today received My 2nd Order of 4 Pack Brunfelsia, commonly known as the 'Yesterday, Today, and Tomorrow Plant! Both Orders arrived in perfect condition from Queensland. Good size Tube Plants, very reasonably priced, good selection of plants, with quick delivery! Highly recommend this Business. Show reply

JoC
JoCQLD
 

My initial order delivered was not the plants requested but the immediate response from the team was keep the plants delivered and we will resend free of charge. The new order was fantastic. The right product and very healthy. Very happy with the service Show reply

janelle w.
janelle w.QLD
 

The team at Plants Online were efficient, knowledgeable, helpful and the plants were outstanding. Arrived safely, looking fresh and healthy. Based on my experience I would highly recommend. Show reply

Carol C.
Carol C.2 posts
 

Ordered tubestock plants on Monday morning and they were despatched same day. The plants were delivered by Aramex on Wednesday morning and were planted in my garden by lunchtime. Excellent service and the plants arrived well packed and healthy. Great service all round, thank you Show reply

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