Australia Wide First Aid

It was really good The instructor was brilliant and was funny as well as informative and the way he delivered the course was basic enough to enjoy it The only thing I'm uncomfortable with is when we get paired off with a bloke and I dont like being moved around by a male Today was good I had a female partner so I felt comfortable Thanks for getting my certificate to me so quickly

Clear and informative training, great hands on practice with different materials. My instructor Krystal did a great job keeping the atmosphere fun while also being grounded for the context of the training.

I had a great experience with today’s First Aid and CPR training. The instructor was incredibly knowledgeable and explained everything in a very clear and easy-to-understand way. She made the course engaging and ensured everyone understood the practical skills before moving on. Her professional approach made the training very engaging and boosted… Read more ·  1

my confidence in performing first aid and CPR. I highly recommend her to anyone looking for high-quality first aid and CPR training.

Excellent presenter and trainer. Had a real gift of using humour and real world lived first aid experience when sharing skills an knowledge. Will recommend this training to my workplace. Show reply

Parker was an amazing trainer. He speaks clearly, he is extremely knowledgable and even has a joke or two!!! This is my second time attending Australia Wide First Aid, both times with Parker as my instructor and I would rate him as the best teacher I've ever had. I also appreciate the same day certificate. Show reply

Unfortunately I DO NOT have raving reviews to share about this company at all. I have sectioned the comments for easier reading. 1. THE INSTRUCTOR My class instructor today was Memory, who right from the get-go stated that she was replacing another trainer at short notice. This undoubtably would be stressful, additional to seeing such a… Read more

large class, something she was not prepared for as there were not enough dummies per participant. It was obvious she was agitated and stressed with the frequent periods of being quite snappy, demanding and abrasive when asked questions or when students were not performing up to "her level of expectation".

As a result the CPR practical was divided into two groups, with one as size of 2/3rds, and the remaining 1/3rd the size. While the larger of the two were in practical, Memory walked around scanning the group at times while focusing on her phone. Then the second group came up with more space for her to observe and target for errors which left a couple of students embarrassed as her instructions were confusing. The issue is she assumed too much of the students. Not checking in with each as she walked around on how they were going and personal experience level. Prior to commencing the CPR practical, she asked if anyone had NEVER done CPR before, with one student sharing this to the class. Memory clearly made an assumption in her comments to the class that "The rest of the students are experienced and returning each year, so they know how to do it right the first time!" In fact her assumptions were further from the truth when a small number of students had been absebt for many years - one having trained 20 years ago, and another over ten.

I was looking forward to upgrading my skills, yet instead faced some heavy reactions and demands, and witnessed others being singled out facing demands in a demeaning tone while pulling intense facial expressions to repeat and repeat again while the whole class was watching. It was humiliating to watch and experience, having left me thinking "who's turn next?" Even when I asked a student quietly beside me something in relation to the task, Memory would snap out and glare saying "Are you listening?" "You don't know what you're doing?" They weren't questions to provide support and encouragement but to humiliate to "shut the person up". Yet when previously asking her a question one would never know if she would give a scrunched up face with sharp comments like "What are you saying?" "Don't confuse me!" or give a lovely smile and funny joke.

Another issue was that she spoke very fast which made hearing and understanding instructions difficult to decipher leading to mistake being made by the participants.

Something usually helpful but left some feeling quite confused was her she emphasis on mental health and the importance of being mindful of our words and actions towards others and yet she was doing exactly the opposite.

I truely could not understand why this was happening as I have NEVER experienced any such behaviour before under any other training organisation. For this reason I just CANNOT risk returning to this organisation in case she is present again. Instead I will be returning to the professional organisations including St John Ambulance.

2. PREVIOUS CLIENT SHARED SIMILAR EXPERIENCE NINE MONTHS EARLIER w NO CHANGE I read a VERY similar experience that was shared NINE MONTHS AGO on this page by Salsbeel Nawaz followed by a response from the company saying they would investigate the matter. However the issue is still occurring. This can certainly make or break a person's confidence.

3. STUDY RESOURCES AND LOCATION The manual had many unedited errors. The Girl Guides hall in FTG was very chilly and dull to work in. It did not set the scene for a formal and comfortable training program like many other centres and organisations provide.

Also there was NO screen in the Girl Guides Hall for the material to be projected for view.

I won’t be booking with this company ever again and I am pretty sure this will be the same for a few others in this session too.

It was an unnecessary stressful few hours.

I recently completed a first aid course and wanted to share how impressed I was with the overall experience. The standout element was our instructor, Tony. His approach elevated the entire course from a standard training session to something genuinely engaging and memorable. Tony complemented every aspect of the program with clarity, patience,… Read more ·  1

and an incredible depth of knowledge. What truly set him apart was the way he reinforced each learning point with real-world examples drawn from his extensive experience as a professional paramedic. These insights not only helped solidify the practical skills we were learning but also provided valuable context about how first aid is applied in real situations.

His enthusiastic, confident teaching style created a supportive environment where everyone felt comfortable asking questions and practising the techniques. I left the course feeling much more prepared and capable, and that is entirely due to Tony’s delivery and expertise.

I highly recommend this course—and especially Tony—to anyone looking to build their first aid skills with an instructor who brings genuine experience and passion to the classroom.

I attended the First Aid and CPR course for my licensing requirements, and it was an excellent experience. The tutor was professional, patient, and very engaging throughout the entire session. He explained each topic clearly, demonstrated every skill step by step, and made sure everyone felt confident before moving on. The hands-on practice was… Read more ·  1

especially valuable, and the tutor created a welcoming and supportive learning environment where questions were encouraged.

I highly recommend this course to anyone needing First Aid and CPR certification. Thank you to the tutor for making the training both informative and enjoyable.

It was a great session. Small numbers allowed for more personal interaction. Facilitator was excellent - that’s the first time I’ve been held to a full 2 minute resus simulation on adult And child manikin. Show reply

The training was productive and factual , however in doing the practical task of putting the baby dummy into the recovery position, a young lady who’s first language wasn’t English was struggling and the trainer became frustrated and inpatient with her , which caused her more distress and anxiety to preform and as hard as she tried the pressure… Read more ·  1

the trainer but on her made her fail a few more times , it was upsetting to witness and very unprofessional of the trainer who is meant to be patient with the students under his guidance Everything else ran smoothly

I enjoyed today's class however I felt there were far too many people. The noise was very loud, so loud infact I couldn't hear the AED. I much prefer the smaller classes that I have attended in the past. The course was a good refresher.

Was so disappointed when I left, the first aid trainer made me feel terrible and dumb when I was just trying to learn the process, I felt so bad for everyone else the entire time because they were just being yelled at, I have no idea what the first aid trainer was going through that day but it has no excuse to be saying things the way he did, it… Read more

was like a nightmare waiting for it to be over I was so tense the whole time, Good Lord. Sorry but I cannot do it through your course again next time I will have to go somewhere else.

⭐⭐⭐⭐⭐ I had an excellent experience completing my First Aid training with Australia Wide First Aid. The trainer was extremely knowledgeable, professional, patient, and engaging. The course was well organised, easy to follow, and included plenty of practical activities that helped build my confidence in responding to emergency situations. The… Read more ·  1

trainer took the time to explain everything clearly, answered every question thoroughly, and made sure everyone understood the skills before moving on. The learning environment was welcoming, supportive, and enjoyable.

I left the course feeling confident in my First Aid and CPR knowledge and better prepared to respond in a real emergency. I highly recommend Australia Wide First Aid to anyone looking for high-quality training. Thank you for providing such an outstanding learning experience and for your commitment to educating the community.

Keep up the excellent work!

I completed a first aid course less than 2 years ago with a different company and took absolutely nothing away from it. I did not feel capable of any basic first aid. Fast forward to today's session with Australia Wide and I actually feel confident to use the skills I learnt today. The course was great and a big part of that was due to Quintin and the way he delivered the information. Thankyou!!!! Show reply

The course was informative and practical, as well as intensive and detailed. It was a comfortable environment and questions were answered in a clear and understandable way. Show reply