526 reviews
Reviews with attachments
Bundy – Fantastic service I feel very happy with how everything was explained in detail very clear and precise. Cathrine was very knowledgeable giving me confidence in the coverage I chose I’m very happy for piece of mind. Pic of Bundy Show reply
Pet Insurance and Exemptions – I have a puppy!!... A Chocolate Labrador, so I needed insurance - they eat EVERYTHING! lol. I was having problems choosing an insurance but the exemptions did not cover genetic hip and leg issues, which is a risk for the breed. Choosi rang me... A Brilliant staff member rang me, i was struggling online.. he spent ages with me checking all the fine… Read more · 1
print exemptions. In the end I got the right insurance (RSCPA) and he saved me $700 from my original choice!. Thank you very good service.
Positive reviews
My experience with the CSO was awesome explained everything clearly and I was confident to purchase what I needed. Show reply
Loved the ease and professionalism of the consultant. Keep up the good work Show reply
Consultant who attended my call was very polite , understanding and respectful. How he explained the process and reminded patience with me was incredible. Show reply
Negative reviews
Hopeless website. Automatically gives your details to a cold calling center.
Unless you want to do all the hard work online, these guys are of zero help. Don't even have insurance agents you can speak with over the phone to compare.
Hi Tim, We’re sorry to hear your experience wasn’t what… Read more
Looks bad for Choosi which is currently in the Federal court of Australia facing ASIC charged with misleading consumers by only quoting insurance from companies / brands owned by its own owner. ASIC is alleging Hannover paid Choosi about $61 million in commissions since 2019 to solely advertise products from its company on the comparison website.
Hi there, Choosi as a platform compares products from… Read more (+2 replies)
Recent reviews
The operator was very helpful. The whole process was seamless Show reply
Helpful person spoke clearly and explained everything nicely. Well done Show reply
Maggie was friendly and informative, and followed up as planned. Show reply
helpful listened to my boundaries and requirements and didn’t mess me around. i recommend Dominic the gentleman who dealt with me Show reply
Find out how Choosi compares to other Insurance Comparison Websites
Know better, choose better.
Excellent customer service provided by the consultant. Really good and honest service Show reply
Very very helpful and gave me very good advice. Thank you for all your help today Show reply
Thank you, Kevin's assistance was valuable help to insure the choice I made was correct for myself. Show reply
Very informative and very professional, very easy quick to call Show reply
Abit long winded, however all necessary. All info provided in an easily understood manner. Show reply
Was a good agent but he talks to much, he dosn't take a breath. Show reply
Very good and experienced people to work with excellent staff in this industry Show reply
Absolutely happy to what I was offered, even though I didn't get what I wanted but still happy Show 2 replies
Very friendly staff that clearly state what is going to happen. Very professional and took time to understand. Show reply
Find out how Choosi compares to other Insurance Comparison Websites
Know better, choose better.
The person I spoke to was extremely knowledgeable, helpful and patient with me. Thanks for that. I would recommend Choosi to my friends. Show reply
Kap was very clear and understandable, and very patient as interrupted him several times. Thank you for your patience Kap Show reply
To speedy responding – Very fast getting in touch with me. I was still on line looking at my options when I received a call. I didn’t have time to check the information and felt bombarded. I would have preferred time look at the different products. The bottom line is that I most likely would have made the same decision, but I was overwhelmed with all the information without time to think and felt pressured. Show 3 replies
Great experience – The operator was fantastic and made it so easy to choose. Show reply
Exemplary customer service – Called back at an agreed time and provided excellent customer service including working through the policies. Show reply
Funeral Insurance – Very clear and concise and objective when it came to discussing the best produce for our needs. Show reply
Could be better - listen up UX designers – This site could be better. The form was fine, but it would be good to see what is available as I go and as I answer questions, options disappear until I'm left with my final few. This would enable me to go back and adjust things to make compromises on what's important to get the insurer and price I want. A lot of other comparison websites have it… Read more
already in the form of tables and filters. Have both the form and that table and you'll do much better
Hi Campbell, Thank you for taking the time to share your… Read more
Great – Very easy to understand and customer service was helpful & friendly Show reply
Excellent – Very polite and friendly man, I would definitely deal with Choosing again. Show reply
Pet Insurance – Brittany, was gr8 to deal with definitely 10/10! Highly recommend her! Show reply
Pure excellence! – CSR was delightful and considerate. Informative and knowledgeable. Thank you for being kind when I was under the weather. Show reply
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi there, Thank you for sharing your review with us, we… Read more (+1 reply)