921 reviews
AI reviews summary
Fair Health Care Alliance is highly regarded for its ability to simplify the health insurance comparison process while delivering significant financial savings and improved coverage. Users consistently highlight the professionalism of the consultants and the efficiency of the transition service. The overwhelming majority of feedback is positive, focusing on the personalised and non-pressured nature of the consultations.
Pros
Cons
Verdict
Fair Health Care Alliance is an excellent resource for consumers looking to reduce health insurance costs through expert, personalised advice and a managed switching service. While there are isolated reports of policy misunderstandings and communication issues, the service is highly recommended for its ability to find better value cover with minimal effort from the user.
Aaron was exceptionally helpful and found me a very good health cover that suited my needs and explained everything in detail. Aaron was also very friendly and knowledgeable, anyone who deals with Aaron will be very satisfied with his performance. Thankyou so much Aaron for your time and understanding
I was contacted by Simon Webb re looking for a better health fund. I was very glad to have Simon as he helped me better than anyone from any comparison site has ever done. I give him 10 out of 10 and a gold star for his service. Outstanding.
Aaron from Fair Healthcare Alliance was extremely helpful and without being pushy. He was polite and knowledgeable giving me the opportunity to choose my needs and explained everything I didn’t understand. He saved me time and money on a much better deal for my needs. Thankyou Aaron!
Reviews with attachments
Help me refinance private health insurance to reduce monthly premium
When I received a call from the agent, it was clear and answered my questions thoroughly. He was very polite, transparent and a pleasant experience. Thank you.
5 star experience – Aiden was very helpful and thorough he listened to what I was needing for my healthcare and then followed up the next day with recommendations of a few funds that he felt may suit me. Aiden took the time to explain the pros and cons of each policy taking into account my healthcare needs and concerns. I am very happy with the service I received and have no hesitation recommending Fair Health Care Alliance.
Accurately pin pointed my particular health cover needs at the best price possible – Jennie was exceptionally helpful and made it soo easy to choose the right health cover for me. Previously I was trying to work it out myself and getting know here fast. Now I feel like a huge burden has been lifted off my shoulders. Thanks Jennie.
Makes a nice change – I found Edward O'Toole to be most helpful - he found me a much better and cheaper deal than what I am currently paying with my current health insurer and the premiums I will now be paying will save me $200 a year. He explained everything clearly and in detail I could understand and I had no hesitation in accepting the offer to change health funds - what more could I ask?
Latest follow-ups
Excellent! – I just finished a phone call with Aidan to finalize signing me up to health insurance. Aidan was extremely clear and concise, he made everything very easy to understand and was thoroughly professional. He was excellent at communicating via text,… Read more
email & phone calls - always very prompt. He was also flexible about changing our sign-up phone call. Our original time/date for our sign-up call was supposed to be on Monday of next week, but I received some necessary information from my dentist today, and with that information he was able to do the call today, instead! Very helpful as this enabled me to finish signing up today instead of early next week. Aidan really was excellent in every way and was very pleasant to speak to as well. Lovely guy!
Follow-up · I've been emailed about writing a "Follow up" review. Well, nothing has changed since I first signed up to health insurance, that's because once the sign-up procedure is finished, then that's it! You don't "sign up".....again! It's kinda like losing your virginity, once you've lost it, you don't get to lose it "again".
Thanks to Edward O’Toole for making the transfer of health funds as easy as it was. The details supplied of the new cover made it easy to understand.
Follow-up · very happy with the RT health fund.
Health Insurance - better options – Ed, from Fair Health Care, was very professional and efficient in providing all the relevant information to help us make an informed decision to transfer our health insurance cover to another insurer that is more cost effective. Would highly recommend Ed if you are looking at improving your costs and rebates on your health insurance.
Follow-up · Since our decision to change Health Insurance in May 2024, we have changed again to another Health Insurance. This Health Insurance allows you to choose what doctor you want to go to instead of the Health Insurer dictating who you go to. We have found them to more competitive and easier to work with.
In-depth reviews
We couldn’t be more grateful for the outstanding support and expertise Antony Margetis provided as our Senior Health Insurance Adviser. From the very first conversation, Antony stood out for his genuine care, deep industry knowledge, and commitment to finding the best possible health cover for our family. He took the time to understand our… Read more
individual needs, compare a range of policies, and clearly explain the options in plain, practical terms — something we’ve rarely experienced before.
What impressed us most was how Antony focused not only on getting us the right level of cover but also on achieving meaningful savings. He identified areas where we were overpaying and restructured our plan in a way that improved our benefits while significantly reducing our costs. The result was real, measurable value — and complete peace of mind knowing we’re well protected.
Antony’s service didn’t stop once the paperwork was complete. His post-sale support has been exceptional. He’s checked in several times to ensure everything is working smoothly, promptly answers any follow-up questions, and continues to look out for ways we can maximise our coverage and value over time. That level of care and attention is truly rare.
In a world where customer service can often feel impersonal or rushed, Antony’s professionalism, empathy, and dedication really stand out. We feel incredibly fortunate to have found him and would wholeheartedly recommend his services to anyone looking for trusted, knowledgeable, and caring advice on health insurance.
Thank you, Antony, for going above and beyond — you’ve made an enormous difference for us.
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We have all been there.......You see an advert for Health Insurance which claims to be able to get you Health Insurance for $21 a week. You respond expecting to get a quote but is all you get is a constant stream of phone calls from sales agents trying to sell a Health Insurance which is not $21 a week. You get hacked off by the nature of the… Read more
calls and the agents get hacked off because they aint selling. I found Fair Health Care Alliance do not operate in that manner. I had heard of them through my dental surgery and followed up making contact on line as I wanted to know if I could improve on my Health insurance. The Sales advisor, Aiden, discussed how I should be looking at making a Policy work for me and went through all the aspects that go into making the policy. Much of what he told I had been previously unaware of. On conclusion of this, Aiden then suggested a Policy which he thought would be suitable. He went through the policy with me to ensure it was suitable and I understood it. No hard selling, just an honest appraisal of the product. I found Fair Health Care Alliance to be an excellent organisation to deal with and would have no hesitation in recommending them to others who are not satisfied with their private health insurance provider.
Very efficient and effective service, comprehensive knowledge from our consultant – Jennie reviewed my wife and my own health policies to ensure we were adequately covered in consideration of our current health status, age etc. While we thought our cover with the current providers was fine for what we needed, it was interesting to note the ongoing changes in providers that Jennie was able to point out and was able to provide a… Read more
far better set of policies that we would not have considered as we were not aware of the ongoing changes that occur in the various systems. Jennie took both of us through the options in detail, very clearly explained the benefits of various providers and looked at the best options for not only better value cover, but for the best local providers who are able to provide the best services for dental, optical and medical issues that we may face in the future. I could not recommend the service we received more highly, very happy with the outcome and thanks to Jennie for her comprehensive knowledge of these systems that are not easy to navigate on our own.
Positive reviews
Aaron was very helpful & obtained a satisfactory result for me with a cheaper policy similar to the one I had previously. Very impressed with his knowledge & desire to help.
The agent informed me about my health insurance that they are increasing and to look comparing covers at a cheaper rate with more benefits. The agent was very informative provided me everything that I needed same cover better offer with another health provider.
Matthew Banks from Fair Health was very professional and a pleasure to talk to. He took his time to find out what was the most important need in relation to our health cover and also gave us some pointers to help us. I would highly recommend Mattew for your insurance needs. Nancy
Negative reviews
Consultant was rude and kept pushing me to make a decision immediately so he could earn his commission, then complained I had wasted his time when I asked him to email the details. Total fail. How does this company have such good reviews?!
I was sold a policy through Fair Health Care which turned out to be far short of what I thought I had purchased. I have now cancelled the policy and gone direct to another insurance provider to get the coverage I want. I feel I was misled and have been unable to access the initial quote that I was provided. Not happy with this company and feel that I lost thousands for literally no cover.
Hi, I am very disappointed with the way how Hunter Gear finishes his call! It's disgusting when he cuts the call unexpectedly! Very disrespectful!!!
Recent reviews
What a pleasant and informative discussion. Aaron was very knowledgeable and though Options were discussed and plans were made. Money saved. Great health plan change. Thank you.
Find out how Fair Health Care Alliance compares to other Insurance Comparison Websites
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I am a pensioner and was exploring some cheap option for our private healthcare policy. I came into contact with Mr. Kanwal Gill, and in a matter of one day we finalised our new policy. Kanwal was very polite and helpful to us. We got a very good deal through him. I will recommend him strongly, to any one looking for a fair deal in their healthcover. We are very pleased.
My interaction with Antony Margetis leading to my transfer to a superior health insurer was professional, personable and Antony answered all my questions and more. Very happy to commend him.
The rep, William Koder, was concise and detailed in his explanation of each item. It wasnt a rushed experience. Thoroughly appreciated his dedication in finding my family the best health product that suited our needs.
Spoke with Amanuel who provided an excellent explanation of the benefits of changing cover (aside from the monthly savings). Very professional and a pleasure to work with
I was taken care of by Aaron Costello and it was an absolute pleasure.. he knew the products well and was very considerate about my time and made sure I got the best deal. I would highly recommend!
Peter was fantastic. Very focused on our needs, professional & nothing seemed like an issue. We navigated the complexity of health insurance and came up with a better and cheaper product for us. Well worth the effort.
Mathew Banks was excellent. He immediately understood my current policy and clearly identified the gap between the cover I currently have and what I actually need. He was extremely patient and took the time to explain all the conditions and limitations in detail, making everything easy to understand. Most importantly, he made me feel confident… Read more
and reassured that he genuinely had my best interests in mind.
I really appreciated his professionalism, patience and honesty, and I would highly recommend him.
This afternoon I spoke with Amanuel Abraha about my health insurance and he was very knowledgeable and helpful and found me another policy that would work best for me. Much appreciated his help.
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