8,301 reviews
AI reviews summary
The overall sentiment for Doors Plus is predominantly positive, with high praise for the technical skill of individual installers and the helpfulness of showroom staff. Many customers report a "stress-free" end-to-end experience, particularly noting the quality of specific products like the Guardian 2-in-1 and barn doors. However, a significant segment of feedback highlights severe issues with long lead times, poor communication regarding delays, and inconsistent post-sale support when defects or installation errors occur.
Pros
Cons
Verdict
Doors Plus is a strong choice for homeowners seeking high-quality, professional installation and expert product guidance, provided they are not on a strict timeline. While the frontline tradespeople are generally regarded as top-tier, potential customers should be prepared for potential administrative delays and should clarify rubbish removal and hardware warranty terms before paying in full.
Very pleased with the installation of the doors. Luke was very helpful when giving me the quote and Joel who installed the doors did an excellent job and was very professional. Very pleased. Show details
The Door supplied is of excellent quality. The person who installed the door was friendly, very competent, and left the installation site very clean. I cannot praise him too highly. Overall, the job was excellent.
Doors Plus Lewisham did an amazing job helping us to choose the right style and solution for new doors to update the look and function of spaces in our home! Love the result! Doors Plus No Fuss! so true, perfect communication and expertise throughout the whole process, highly recommend for a great result. Also, highly recommend their installation team thanks
Reviews with attachments
I was really happy with my two doors from Doors Plus at Sefton Park. The whole process went smoothly. Show details
After my home was broken into, the team at Door+ Leichhardt went above and beyond to help me during a very stressful time. From the very first phone call, the sales team was caring, professional and incredibly responsive. They arranged to visit my home the same day to measure the front door, architraves and security screen door, and prioritised… Read more · 1
the manufacturing so everything was completed within just two weeks. Communication was excellent throughout, and despite expediting the job, they never charged me extra. When the initial screen door wasn't the right size, they patiently remade and reinstalled it until everything fitted perfectly. The entire team, from sales to installation, was friendly, professional and a pleasure to deal with. I highly recommend Door+ Leichhardt for their outstanding customer service and genuine commitment to their customers.
Fantastic service from DoorsPlus Fyshwick from start to finish. Brendan, Jackson and Rob provided excellent service, product and installation. I am so grateful for the safety upgrade to my home. Fantastic communication throughout the project. I highly recommend Doors Plus Fyshwick Show details · 1
I live in Canberra and cannot speak highly enough of my experience. I found myself in the difficult position of needing a new front door in a hurry as the house was due to go on the market. I cannot remember the name of the salesman but he worked wonders for me. Thanks for reducing my stress. If you're having your door installed, you couldn't go… Read more · 1
wrong with Jackson. He is a highly competent, skilled and polite young man. I am incredibly impressed by his conscientious application to work as he left me with a beautiful new door and the area cleaner than it was when he arrived.
Absolutely love our new folding doors. They look awesome and are easy to use and take up much less space than a conventional door. The installer was excellent, did a great job and cleaned up when he finished. We've had loads of compliments on how good they look. Show details · 1
I love my new door. From the first enquiry, Sam was very helpful and offered a few different options and pricing. During installing my new door, Brandon was an incredible carpenter and he crafted my door to my satisfaction. He left no mess and is an asset to the company. I can highly recommend Doors Plus Gold Coast based from my experience. Show reply
The door is absolutely fantastic even the sound of closing is smooth and locking is also just as smooth Show details · 1
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We had a door changed on our shed. The door is perfect, we love it. Was well worth the wait. Thanks so much Door plus, we highly recommend this Company. Show reply
My installation by Brendan was excellent! I am so happy with the door and beautiful handles. It has let light into my laundry Show details · 1
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I had Doors Plus install 2 custom Tuscany Doors with Cathedral Glass at my heritage terrace house in Sydney. They are the perfect heritage style and look fabulous. I received excellent customer service from Ivan and the onsite team for quotes, measures and installation created a perfect result. Show details · 1
I love my new door! Smooth process to order. Staff communicate throughout process, very personable. The door just takes a while to come and get installed as it's custom made but well worth it with the opening side panel. I can't wait to stain it, will really pop out as a feature door. Show details · 1
Door Plus Leumeah. Sales person Josh, very efficient, friendly and knew the product. Installer George, I cannot recommend George highly enough. George was on time, had attention to detail and we had good communication throughout the process Show details · 1
My slider door fitted to my garage door which leads out to my outdoor entertainment area looks fantastic. The installer went above & beyond to ensure all the little things were taken care of. Show details · 1
Very happy with the service and product, can't believe the difference it had made. From quotes to instal and in-between communication was excellent. Special mention to Sam who did the instal, he was very maticulous with his instal and pleasure to deal with. Show details · 1
Doors plus were very fast coming out and getting my door installed for me, very happy with service. I used MacGregor store and Vic was the sales person, he did a great job. The installer was also very good happy with his work. Overall very happy with my door. Show details · 1
Latest follow-ups
Very happy with service from Richard (Salesman) to Chev ( measurement man) to Duc(installer). Would recommend anytime. Show details · 1
Follow-up · I purchased 1 front door 1 bathroom door and 1bifold laundry door. The cleanup was spot on. The whole process took several hours. I would recommend
Friendly efficient pre purchase discussions. The installation was also friendly and efficient and there were no problems with the finished doors Show details · 1
Follow-up · The clean -up was good & the old doors taken away. No after-sales support required at present
Once again the team at Doorsplus Campbellfield delivered excellent service. The team were very helpful and not pushy at all. Installation was excellent as before. Show details · 1
Follow-up · Installation took about 3 hours as my doorframes were crooked. Installer went out of his way to straighten everything up and also gave me hints on how to maintain the frames due to weather. Delivery was smooth and done the next day.
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In-depth reviews
Excellent service on ordering with ACE at Sefton Park. Follow up status and ready for collection or delivery was on time as planned. Some constructive advice ( I am an engineer and handyman) as follows: Door ordered was for standard opening - OK The door rail supports confirmed as being able to allow door to miss architrave of the existing… Read more · 1
opening - OK; but unfortunately the door support bracket bolt head fouled the architrave so needed to be recessed flush. The bolts also shortened due to use of dome nuts. To avoid this the door needs to be much higher which is not really a practical or visual solution. Recessing bolts is neater and convenient.
Install Manual Step 7 to add door stops, should be prior to Step 2 rail support fixing. Otherwise, the rail fixing bolts (some only ) needed to be removed to allow door stops to slide on. Not good with the door mounted and with weight as per Step 5.
Some dimensions for the round buttons in Step 4 would be useful as their purpose not fully understood until later in Step 5 (to prevent door lifting off rail).
All good and generally a useful necessary Install Manual if consideration given to comments above.
From start to finish, my experience with Doors Plus Minchinbury was nothing short of exceptional — and it all came down to two outstanding individuals: Lakshay and Harry. Lakshay was incredibly accommodating from the very first visit. His knowledge was impressive, and his guidance made the entire process smooth and stress-free. What really stood… Read more · 1
out was his genuine care — he went above and beyond at every stage, from the initial consultation right through to delivery and installation follow-up. As this was an investment property I was preparing for sale, and I live quite a distance away, I needed someone I could truly trust. Lakshay earned that trust completely — I felt comfortable enough to leave him a key to the property. That says it all.
Harry, the door fitter, was equally impressive. The installation was seamless, scheduling was handled efficiently, and the finished result looks incredibly professional. The door even arrived ahead of schedule, which was a wonderful surprise.
The door itself looks amazing and has added fantastic value to the property. There were absolutely no issues throughout the entire process.
Lakshay and Harry — you are both a true asset to Doors Plus. I wouldn't hesitate to recommend them to anyone looking for quality doors and an outstanding customer experience. Thank you both!
We were at the very beginning of a full house renovation and realized one Saturday morning that we were going to have to replace every door(13) in the house. We just happened to be near Doors plus at Kirrawee NSW. we decided to pop in and see what they could do to help. Anneli was our contact that day and we explained our situation and she walked… Read more · 1
us thru all the different doors and hardware. We were amazed at the range of products and the knowledge that Anneli had. Every situation I raised with Anneli she had a good option every time and provided advise on which was the best - I cannot fault her professionalism and her customer service- amazing. Anneli came out to the house to conduct a final measure and confirm all the products were appropriate. The last door was installed on 06 May which was a heavy-duty security door installed by Mile who was a gentleman and a thorough professional and left the area spotless. I would highly recommend Door plus for any project that requires quality door. Happy Customers
Recent reviews
Was a breeze dealing with PK and the team from start to finish. Workmanship is fantastic and a very professional attitude.Job was completed on schedule and I was notified every step of the way about the progress. No hidden costs or extra charges. Show details
We've had an excellent experience with Doors Plus Canberra. The products are of good quality, and the installer is a dilligent, reliable and hard-working tradesman. Show details
We are delighted by the quality and outcome of having cupboard doors fitted to our walk-in robe. Brandon is an exceptional tradesman and is an asset to your company Show details · 1
We were badly burned by a terrible experience with another barn door supply company, so it was a welcome relief to deal with the professionalism of Adam at the Stafford showroom helping us pick the right solution and the efficiency and attention to detail of Theo for the barn door installation. Thanks guys, much appreciated. No hesitation in recommending this company. Show details · 1
Mike installed the front security door this time & previously installed the front door, laundry & security doors. I really appreciate his professionalism & attention to detail as well as being a thoroughly likeable person to deal with. He’s a real asset to Doors Plus in West Gosford. Lyn Maher Show reply
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