983 reviews
Official material from EvoHeat.
We have had a Evo Heat 270 when we lived in Stanthorpe and were very happy with it as it gets into the minuses so very cold and no problems.It replaced a Rheem heat pump which was a problem from day one and how ironic this heat pump is replacing an identical Rheem heat pump Show details · 1
Highly efficient, reliable, and great energy savings! Review: We have been using the EvoHeat EVO270 hot water heat pump for some time now and couldn't be happier with its performance. Energy Savings: It is extremely energy-efficient. We’ve noticed a visible drop in our electricity bills compared to our old system. Performance: The water stays… Read more · 1
consistently hot and recovers quickly, easily meeting all our daily household needs. Ease of Use: The display panel is intuitive and easy to operate. Build Quality: Very sturdy, quiet during operation, and reliable overall. Highly recommend this heat pump to anyone looking to upgrade to a more sustainable and cost-effective hot water system!
Our newly installed Evoheat 270E works like a dream. Fast hot water for showers is a god send in winter. Our installer was amazing and set the controls perfectly. An excellent, good looking unit. Show details · 1
Reviews with attachments
I’ve only had it for three weeks, but so far, so good. The water gets warm enough for a comfortable shower without being so hot that it burns your skin. It has been working well during winter, and I’ve noticed my electricity bill has gone down significantly. Show details · 1
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After extensive research and comparing several brands, I chose the EvoHeat EVO270 because of its excellent reputation, energy efficiency and consistently high customer ratings. I also want to acknowledge Hot Water Heroes Sunshine Coast. From my very first phone call, the service was outstanding. Daniel was extremely thorough, methodical and… Read more · 1
professional throughout the entire process. He took the time to explain how the EvoHeat system works, answered all of my questions patiently, and ensured I understood how to operate it before he left. The installation was completed to a very high standard and the site was left clean and tidy. The removal of my old roof-mounted hot water tank and solar panels has greatly improved the appearance of my home. As the system has only recently been installed, I can't yet comment on its long-term reliability or energy savings. However, based on my purchasing and installation experience, I am extremely pleased with my decision and would confidently recommend both the EvoHeat EVO270 and Hot Water Heroes Sunshine Coast.
Matt and his assistant Jason from Speedy Hot Water installed our EVO270‑E and absolutely nailed it. He was able to install the same day the old system failed, explained everything clearly, and the system’s been awesome — quiet, reliable, and hopefully way more efficient than our old setup. Matt also rewired our power board to make sure we were… Read more · 1
getting full use of our solar to run the system. Couldn’t have asked for an easier experience. Highly recommend.
We recently had an EvoHeat EVO270-E installed by Matt from Speedy Hot Water, and the entire experience was excellent. Matt was able to complete the installation on the same day, which was a huge help. He was efficient, professional, and extremely knowledgeable. It was clear that he understood the EVO270-E very well and was able to answer all of… Read more · 1
our questions, explain the system’s operation, and ensure everything was set up correctly.
The EVO270-E itself has been fantastic. It operates quietly, provides plenty of hot water, and gives us confidence that we’re reducing our electricity consumption compared with a conventional electric hot water system. The build quality appears excellent, and we’re very happy with the performance so far.
Matt’s workmanship and attention to detail were first class, and the whole process from installation to commissioning was smooth and hassle-free.
We had an EvoHeat EVO270-E hot water heater pump installed in March 2026 to replace our two instant gas hot water systems. We dealt with Ben from SunPak Hot Water on the Sunshine Coast. From the initial quotes, on-site inspection and subsequent advice Ben provided, through to the follow-up he did, we have been extremely happy with the product… Read more · 1
and services delivered.
The EVO270-E was an excellent product for our requirements and coastal location. The addition of the WiFi option has been very useful and the installation was done in a very professional manner. We would strongly recommend putting EvoHeat as a must consider on your heat pump shortlist.
Great unit. Amazing hot shower 2 hours after install. Energy efficient and a great warranty as well. Show details
I had this unit installed in June 2022 and it has been performing flawlessly! It was the last gas appliance at the premise and costs savings have been great. 4 years in we have seen small surface rust appearing on the connection from rain/condensation but I hear this is to be expected as the metals are dissimilar which causes galvanic corrosion.… Read more · 1
This is wear and tear and connectors should be replaced every 5 years so will do that soon. Overall we are happy with the unit and recommend it.
Wow! asked for info at 11pm Thursday night via online form, it was installed Friday 2pm, it is quiet and running smoothly, installation was in a very hard to get to spot but Speedy Hot Water did it with ease. The machine is impressive and made local so more ticks, quality looks above average. More than enough hot water for our grubby lot. Show details · 1
My 10.5 year old Quantum heat pump died on Saturday afternoon. Matt and John from Speedy Hot Water arrived lunch time Sunday and our new EvoHeat pump was installed and good to go! LCD display panel gives you full control of the system. It will be another 30% more effecient than my old heat pump. Show details · 1
Find out how EvoHeat EVO270 Hot Water Heat Pump Series compares to other Electric Hot Water Storage Systems
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We are very happy with the performance of our newly installed Evoheat 270E Heat Pump which replaced a solar boosted gas unit here in Melbourne. Very happily surprised by its efficiency and performance. Our electricity consumption has not changed much since its installation and our gas consumption has significantly reduced. It is very quiet, much… Read more · 1
better than expected. There are 4 adults in our house with 2 having late night and/or very early showers, so it took a little bit of fine tuning with the on/off timer to ensure there was a full supply of hot water at all times. Super happy with our purchase & installation with Darebin Trade Services. Thanks to the Victorian & Federal Governments for the subsidies which made the whole process much more affordable
Fantastic heat pump with absolutely great plumbers who installed and looked after us. I stalled in one day with no fuss . Unit is very quiet and delivers heaps of hot water. Looks amazing too, so fits in. Show details · 1
Had our EVO Hotwater pump installed by Merritt Plumbing today and it was a smooth transition from gas to instant with our new EVO system , looking forward to many years of hassle free hot water at no cost !! Thanks EVO and Chad Merritt plumbing . 2 weeks in instant hot water better than B4 Hoping it continues for years to come ! 2 months in no problems hotter water than before no gas or electricity bill either !! Fingers crossed ! Show details · 1
Excellent service delivered by Same Day Hot Water Service when installing our Evo Heat 270E Hot water system. This product is so sleek in design and so energy efficient. Show details
Quiet operation and does what it says. Wifi module makes it so simple to operate. Love the vacation mode. Cheap to run! Show details
Latest follow-ups
My 310L Electric Hot water System had started to show signs of age and had started consuming too much energy and the valves / tank were in need of replacement. I went to the Evoheat website and filled in the contact form. They replied same day and… Read more · 1
recommended their local installation partner - Speedy Hot water.
John from Speedy quoted me over the phone and the EvoHeat 270-E was installed the following day. The installation was superb. John from Speedy Hot water came slightly early and got to work with the replacement. He left everything perfect. I also added the Wi-Fi control until to configure via my phone and it is super easy to use. Not 100% necessary although makes the configuration setting easy to manage while not in front of the unit.
The unit looks good, is relatively quiet and so far has far exceeded my expectations. Water heating is fast and water temperature is very good. All 4 in my household had showers this morning with no issues. Have no problem recommending The EvoHeat Heat pump product and Speedy Hot water. Thank you again John.
Follow-up · My old system was slightly over 300L, new one is 270L. Has not skipped a beat. I've set it to heat during my solar generation. It's been great
Operates extremely well – We have had the unit for just on 6 months and it is working perfectly . The installation took about 6 hours with no problems and included the removal of an old roof top system. The hot water supplied has been continuous at temperature and the once weekly boost in temperature to protect against bacterial contamination has operated properly. Show details
Follow-up · We have had the unit just on 30 months and it has worked without any problems. The cost has been significantly lower than an ordinary HWS system as far as we can tell, we have it set so that it heats between 9am to 2pm each day to make sure it is operating in the warmer part of the day and we have adjusted the starting time for the weekly disinfecting cycle to start at 2pm for similar reasons ( the default is midnight ).
System initially good, just encountered our first problem – We installed this system in June 2022. I've waited for a while to review it to give me some time and experience with it. We were offered the system at a reasonable price and they through in a free wifi module with the order - although that wasn't… Read more
actually delivered. Through winter 2022 and 2023 the system worked very well, and the cost of running seemed low due to our solar installation. However, the system has stopped heating water effectively this winter (even though we haven't actually hit winter yet - it is getting very cold!). We've had mornings this week with very little hot water. Some mornings none. I've reprogrammed the times of the system and set it to the highest heat setting, to no avail. I've just called Evoheat to get the contact details of their nearest service technician, which they've happily supplied. I've called that number and left a message. Will report how this contact goes. Hopefully the problem is minor and can be easily sorted out.
Update - EvoHeat recommended service technician correctly diagnosed problem over the phone and arrived the following day to fix (he had the part in stock). Fixed in 10 mins. Part was a failed Pressure & Temperature valve, which normally lasts 5 years plus and is replaced in the 5 year service. Technician also was very reassuring, saying that he has the same system, as does his daughter, and it is very high quality and he happily recommends them. He deals with EvoHeat regularly and likes dealing with them.
Follow-up · System still going strong. The previous repair was performed under warranty, so no cost to us. The overflow valve has failed twice, but that is a generic part rather than specific to this model. Replacement is a 10 minute job and can be performed by any plumber (or you could do it yourself if you know how). The system is still performing very well and seems quite economical compared to the old traditional system.
Positive reviews
Recommended replacement by Speedy Hot Water Services who provided fantastic professional service. Absolutely brilliant. Will save us money on electricity bill. Love the front display. Hot water was available straight after install, no waiting for hours. Show details · 1
Find out how EvoHeat EVO270 Hot Water Heat Pump Series compares to other Electric Hot Water Storage Systems
Know better, choose better.
Needed hot water fast! Matt from Speedy Hot Water Services installed our Heat Pump and it was up and running in 3 1/2 hours. System seems versatile with 5 modes including a Vacation Mode. Quite an attractive unit too! Show details · 1
We installed a new EVO heat 270 E series water heater recently, high efficiency, low noise and very huge tank , water heats up quickly . The installation process was quick and easy too. Show details · 1
Negative reviews
Proceed with caution – Buyer beware regarding QA and reliability. This is my first time ever writing an online product review, but I felt compelled to share my experience so other potential buyers are aware of the risks. I purchased the EVO270 based on the high ratings I found on this website, but unfortunately, my experience has been not been… Read more
positive. Here is my timeline:
April 2024: Installed the EVO270.18 months later: The control panel stopped working. While the part was covered under warranty, the labour costs (where most of the expenses are) were excluded.
After exactly 2 years: The timer function failed, meaning I can no longer easily set the heater to run during off-peak times.
Additionally, the unit can be incredibly noisy at times (something sounds loose inside), which is very frustrating for a modern system and sounds like an old 1980s air conditioner.
While their pricing is competitive, I have found the overall quality and QA to be poor. It seems you can get lucky with this brand, or you might end up with a lemon like me.
Good luck
16/7/25 - I bought this 6 weeks ago to replace an old gas instant hot water system. It does what it says on the box and heats the water quickly and efficiently. As this is installed at my holiday house, having the WiFi module and App is a big… Read more
bonus as I can remotely turn it off and on. I have also set the timers to heat during the day off solar and again late at night. However the App needs some work and I'm still struggling to get the app to work properly. I have contacted Evoheat tech support and will update this later.
Follow-up · 16/8 Update: I’ve pretty much given up on the App. It can be used to tell you what the temperature of the water is, but that’s about it. The timer function doesn’t appear to work at all and the Vacation mode is also flawed. It doesn’t end vacation mode at the date requested and, even though you’ve effectively told it that you are not there,… Read more
After 4 weeks battling with the supplied App, I now fully agree with the productreview of Adrian L.… Read more
Disappointing customer support experience and buggy, unfit for purpose wifi module – If you’re expecting the EVO270-E to function at all like the EVO270-1, you’d be dead wrong! Since the unit was installed back in November 2024, their service support is still under the impression that Intelligent Heating Mode heats water once bottom tank is 5 degrees below set temperature (just like the EVO270-1) but this is more like 10 degrees!… Read more
Support still to date hasn’t heard from the engineers about exactly how this replacement to the EV0270-1 unit in Victoria is meant to operate under all the different modes. As a result. It’s highly questionable just how efficient the new EVO270-E is compared with the EVO270-1, and I’ve had quite a few nights where the unit refused to heat up until bottom tank was 10 degrees below set temperature, and thus missed the optimal solar-aligned timer periods window for heating, resulting in less then sufficient hot water to last thru the night.
I was initially considering between the iStore270 and this unit and eventually paid much more for the EVO270-E thinking the ability to remotely set a lot of things remotely via the WiFi module would be so convenient, and then was greatly disappointed to find there were a great many bugs in the software, none of which had an eta for resolution, and I found myself having to set many things by physical going up to the unit’s front panel anyway!
The iStore probably costs around $1k less then the EVO270-E, and does more or less the same job, but unlike Evo, iStore were upfront about not having any plans to include a wifi module for their unit, rather then including one, then doing a less then half-baked job like Evo!
Hi Adrian, Thank you for your feedback. We understand… Read more (+2 replies)
Recent reviews
We installed a new EVO heat 270 E series heat pump recently, high efficiency, affordable, low noise and very huge tank , water heats up quickly ,especially in cold weather when in hydro boost mode. No water temp fluctuation so far .The installation process was quick and easy too . Show details
Spoke to John at Speedy hot water yesterday morning. By 12:00 today we were fully installed with all installation, including electrics and plumbing done. Great service from Matt and John and looks like the unit is going to be just what we needed. They even set the heat up time say that it matches with our solar. Show details · 1
Can’t rate Matt from Speedy Hot Water high enough for his support and service in installing our Evo 270 hot water system, he went over and above to make sure what we had was correct, installed properly and assisted us with fixing some previous issues from the old owners of our new home! Show details · 1
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Hi Luna, Thank you for taking the time to share your… Read more