AI reviews summary
Pros
Verdict
Overall, consumer sentiment towards FitMyCar is overwhelmingly positive, with customers frequently praising the precise custom fit, high material quality, and fast delivery of their vehicle accessories. While a subset of reviews highlights challenges related to extended shipping delays, communication hurdles, and occasional fitting inconsistencies, the majority of buyers report a smooth purchasing experience. The responsive customer service team successfully mitigates many post-purchase issues, solidifying the brand's reputation as a reliable provider of locally made automotive additions.
Really good quality, perfect fit I ordered wrong one with cut out for HUD, they were very helpful and offered straight away to swap it over. Great product, highly recommend
It was great to finally find a company that produced a dash mat to suit my car as it's not readily available in stores or via the car dealership. Not only was the order process quick, so was the delivery. And the mat is great quality & a perfect fit. The fact that it is Australian company making and supplying was definitely an added bonus. Will definitely recommend to others.
Reviews with attachments
Perfect fit, next day delivery after being posted. Will definitely return again for next car.
For anyone wanting to compare fitmycar bedrock liner to the phd liner. Bedrock liner ($255) almost 50% more - passenger side: fit well enough, not perfect, did lift away but probably would have moulded well with time. gives more coverage than PHD equivalent - Driver side: fit well. - rear liner: did not fit. it fouled on the passenger seat rails,… Read more
and on both the passenger seat and driver seat depending on position of each seat. The liner also did not sit flat on the floor. Have attempted to get a refund. it is so far day 23 since ordering, day 15 since alerting fitmycar of the issue (who make bedrock). I had to: 1. alert them of issue, providing photos and video 2. have them have a 'fit technician' review the photos 3. them film me reinstalling the rear liner 4. them suggest they could be sent back to be trimmed or for me to trim them myself.... on a product thats almost $100 more expensive, no way is this acceptable 5. i filmed how even with their additional advice, i now discovered that the fit also fouled on the seats in addition to the rails... i also had to show them extracts of the ACL to agree to a refund 6. The liners have now been with fit my car for over 24 hours and they still refuse to let me know if my refund is confirmed or when it will be processed PHD ($179): 1. Passenger side fit: Perfect, would have preferred to go a bit higher on the firewall but they fit exactly as they should 2. Driver side: Perfect fit, no comments 3. Rear liner: Perfect fit, no comments Overall, they are a softer and grippier finish than the bedrock, which was harder and more slippery i ordered and received the liners inside 3 days even with the christmas rush Have attached videos and photos for people to compare.
- +3
Prestige XL Car Cover = Pathetic – Extremely disappointed - do not buy their car covers Prestige XL car cover is the biggest piece of crap - purchased for $200 to protect my brand new freshly painted WL Caprice Normally wouldn’t bother with a car cover but this is a cancer tribute car in a custom Candy colour so wanted extra protection Car cover was carefully installed and fully… Read more
strapped down as per instructions - didn’t even last one night. Went out in morning and cover had peeled back off the front half of car, damaging part of front bar, central strap had dragged down underneath bodywork and scratched the panels. Freaking p*ssed off to say the least. Front and rear elastics seem to be a waste of time and ineffective at staying on the car - the single central strap provides absolutely no support to the overall stability of the cover.
$200 wasted - dragged the cover off and left the piece of crap in the dirt to rot. Car was better off being exposed.
Buy at your own risk - I wish you better luck than me
Side note: please follow my breast cancer tribute car @get_chekd on instagram
Superb product, perfect fit – Floor mats for my Aston Martin were exactly as described and bespoke for the model, fitting perfectly, high quality. Arrived promptly, well packaged, and great value. Awesome product and service. A+++
- +1
Ordered a dash mat for Isuzu D-Max. Well priced product, good quality and fitted perfectly!.
Just got a 2021 Vito CDI119 and had no floor mats from new. Order from these guys as there Aussie made and they fit perfectly. Finished like Mercedes originals stitching is straight and even. Wicked
Ordered a dash mat for my car. Got sent the wrong one. I rang the help line and was told to email photo's. I did this showing the ill fitting and the mat out of the car. The next day I got any email requesting more photo's from different angles. The next day I got an email requesting even more photo's from different angles. Today I got a request… Read more
to send the dash mat back. I have asked for a refund and was told that it will be made 7 to 10 business days after they receive it back. If FitMyCar respond to this review, please don't say that you "appreciate my patience" as it has expired. In all correspondence I have had no apology.
Hi Bevo, We’re really sorry for the frustration caused… Read more
- +5
Couldn't be happier with my purchase these floor mats fit perfect in my vp calais if this company sees this review im more than happy for them to use these photos on their site to help better describe what the floor mats look like installed into the actual car
It was easy to go through the online store and find what i was looking for. I bought a set of front mats for a Hyndai i30 2023 Model and they fit perfectly, i am happy with the quality of the product so far , hopefully they will last me for a while.
Great online customer service, great product, great pricing and fast delivery, the fitment was the best after market product I have found so far… I highly recommended FitMyCar
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Awesome item. Superfast delivery. Superb packaging. Excellent communication. Will be back :)
My Order was received, but three of the car mats were charcoal in colour and one was black, I have emailed your company and supplied photos of the different colours received but have not had a reply as yet. front mats one grey one black will look out of placed so cannot use them until I get this rectified
Hi Carole-Ann, I am sorry for the mix up. Can you… Read more (+4 replies)
I bought mats for my 2010 Toyota Hilux and I absolutely love them. They fit very well and look fantastic. While they aren’t cheap the cost is well worth the quality product.
I purchased the Bedrock floor liners back in 2023 for my Next Gen Wildtrak. The drivers side decal recently came unstuck 2026, I put it somewhere too safe that I couldn't find it when I wanted to put it back in place. I contacted FitMyCar via the chat platform asking whether they were able to send a replacement decal out. Less than a week later to… Read more
my surprise I had received 2 brand new decals in the post. Now that is customer service for you. Thanx Guys,
and I must add that 3 1/2 years on they are still like the day I purchased them and the carpet beneath them is like the day I picked the ute up from the showroom. I'm also a tradie so these floor liners are subject to sand and mud everyday.
highly recommend
- +3
100% best company in Australia to purchase products from. The back their products, they go above and beyond. This is my second car i have fitted out with Fitmycar products.
Latest follow-ups
Easy to order , fits perfectly, and arrived on time as required. Quality material which fitted perfectly. Happy to recommend for sales and follow up
Follow-up · Was good value , price was very competitive and installation was easy . Some common sense and do not rush install.
Follow-up · This is fitted perfect for the new LDV Terron 9 , hard to get these products because car is new , do happy to give a big recommendation to any new owners looking for these .
Front and rear floor mats for 2019 mark 7.4 golf. Perfect fit. Highly recommended by me. Good quality and price, fast delivery.
Follow-up · I have since traded the vehicle, the mats held up perfectly and I was very impressed with them. Highly recommended.
I purchased an Isuzu D-Max and had interior protection put in, which meant not floor mats. I looked around for floor mats to fit the new car. I came across fitmycar Bedrock floor mats and liked the look of them. I bought the whole set for the front… Read more
and back. They are sturdy, being made of hard plastic and fit the floors of my car neatly. I have shown my neighbour and he likes the Bedrock floor mats too and is thinking of getting a set for his car now, I highly recommend this company and their products.
Follow-up · Since my initial review of the Bedrock floor mats. The wear on the floor mats has been minimal. The mats are super easy to clean using a hand vacuum and a cloth to wipe them down. I do take the front ones out to get under them to vacuum up any sand and dirt. Clearance of the brake and accelerator pedals from the mats is good. There is no issue… Read more
Positive reviews
Black dash mat fits well. Arrived folded in half, was very easy to install due to being shaped to fit. Quality binding and materials. Velcro attachments not required.
Find out how FitMyCar compares to other Vehicle Accessories & Parts Shops
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Thank for my car mats,lovely and thick fit perfectly and very good service ,here In a week and a fraction of what I would have paid Mercedes very happy with my purchase.
From time of order to delivery communication was great. Went for middle range floor mats for my CX5 and they fit perfectly and very happy with quality and price paid. Would thoroughly recommend FitMyCar.
Negative reviews
Ordered mates floor and dash mate dont fit my car give them model and year when ordered but just not going to fit sent email and they want photos year and make of car lot of bull shit just to get your money back would not recommend them
Hi Robert, We apologize for the inconvenience this has… Read more
WARNING , POOR SERVICE placed order and didn’t receive floor matts after two weeks , no emails , called up and was told it will be shipped in two days , still waited 10days , no email, called again , was told a few days again , fair to say I cancelled the order .
Hi Daniel, I am sincerely sorry for the delay. We… Read more
Very poor quality matts don't fit and when returned for refund they refunded $35 out of $256 for rear matt sets, yet they sell rear mats for around $180 a set on the web site. Front mat drivers side sit ok passengers side slides every where. I'm back to my old rubber mats this was for a triton mv. Would never deal with this buisness again
Hi Nic, May we know your order number so we can… Read more (+2 replies)
Recent reviews
Hi I would like to give a great shout out to the Fitmycar Guys I placed an order and made a mistake with my car details after contacting them they were very helpful and put things right by resending a replacement it has been a great experience dealing with them I would recommend them to anyone wishing to buy floor mats for vehicle Thanks guys
Absolutely love! We live rural and the red gravel on the carpet was wrecking my new car. I had standard rubber Isuzu supplied mats but they didn't cover all the carpet areas. The moulded ones I got from Fitmycar cover all the areas I needed and then I just put the rubber ones on top! Great quality and fast delivery. Thank you and will definitely get again for other cars.
Have been undecided for awhile about floor mats v liners for my 2025 BT50 Extra cab, looking a lot different brand and styles, looked at them all several times over, couldn't decide, in the end I bit bullet and purchase the Bedrock liners, now I couldn't be any happier than pig in mud about these, absolutely beautifully constructed, fit like a… Read more
glove, hold all the debris on top of the liner instead of hiding it under the liner, easily removed to clean and easy to refit. Highly recommend these to everyone, especially since they are Aussie made, buy these and you won't be disappointed and you keep an Aussie company going. So if you are undecided about floor mats, don't waste time, just buy these and you will be another happy pig in mud.
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Hi Car S., Thank you for your feedback. We will use… Read more