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4Humm

Humm

 Verified🏆 2026hummloan.comABN: 99112319632
4Humm
4.4

4,272 reviews

Positive vs Negative
82%18%
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Average Loan Term3.3 years
Application Process
4.5

 AI reviews summary 

4,272 reviews
5 Shane F.  · A great way to get what you want and have a set payment plan that's easy to follow
5 Alex R  · Easy to navigate the app and be up to date with your finances
5 Ohn mar aung  · I love this app i can get any thing i want
4 Gerry I.  · I have used Humm for some time now but, it now makes it hard to purchase future items?
5 Kathryn E.  · I’m very happy with their professional services Will be using them again
4 Olive E.  · It’s a big help especially if you want to buy a big amount and you don’t have cash to pay for it
Bryll
BryllNT
 

I’ve had a great experience using Humm. The application process was quick and straightforward, and the platform makes it easy to purchase the things I need with flexible repayments. The customer service has also been helpful and responsive. I hope Humm partners with more major local stores in Darwin and eventually offers an option to purchase from merchants that are not currently Humm partners. Show reply

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Reviews with attachments

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Jason Cressbrook
Jason CressbrookQLD2 posts
 

I purchased my solar power panels through Humm. I got approval directly through the seller. The seller contacted Humm finance themselves for me. I'am very happy with Humm. Show reply

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Sheyla O.
Sheyla O.
  Fair Incentive Verified

Good service so easy for use good app easy for pay Show reply

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Carl M.
Carl M.
 

Terrific service… I would recommend to my family and friends…. Show reply

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Vanessa
Vanessa
  Fair Incentive

Such a strong product that gives us peice of mind in its safety. Customer service was brilliant. Easy for us to follow instructions and put together Show reply

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Les A.
Les A.
 

Humm has always been helpful for the past few years Show reply

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Carole O.
Carole O.
 

I find staff at Figtree were wonderful and supportive and professional Show reply

Latest follow-ups

Gina
GinaQLD2 posts
 

Easiest app to pay account with, but cant select any options for amounts if you wish to pay more Show reply

 Follow-up  · Easy app to use, nothings changed, no extra payment amount option which would be useful

Tina S.
Tina S.WA2 posts
 

I’ve had no problems with humm at all, Ive used this to help pay my solar off fortnightly and it’s been easy Show reply

 Follow-up  · I got my solar panels interest free on humm and I’m on my last few months of paying it off completely and I’ve had no issues with humm at all

Harley Evans
Harley Evans5 posts
 

Always been a Great Simple System to use, I’ve loved its Simplicity from the first time I purchased with it… Show 2 replies

 Follow-up  · Always an Easy system that Works with you, Know Hidden Fees, Just an up front Fee with Payments Set front the start, You choose Weekly, Fortnight and it comes out Automatically, Interest Rate is Good and Set at Start with Payments Right from the Get Go so it’s a Know Brainer…

Positive reviews

Rusty
RustyWA5 posts
 

I honestly couldn't live as well as I do without humm. I don't have credit cards, but I was put onto humm years ago now by my first large purchase, I've used them since...I've nearly finished paying my current large purchase ( my second) and I… Read more ·  2

already have my 3 Rd in mind when this one is paid up... I really am so very happy with humm... I pay $500 up front, and my payments are always manageable. The only extra I pay is a small handling fees, which are minimal...apart from that there's no extras....

 Follow-up  · I'm sure Humm can accommodate you on smaller purchases, it's after all, a line of credit...I'm a pensioner, and can still afford payments, .Support is brilliant. If you have hardship, they're very understanding and give you the bit of extra time you need...I can't say anything bad about this company, because they're all GREAT! AS soon as I've paid… Read more

Len L.
Len L.NSW
 

ok everyone needs to be truth is a good app and before they take out money they give out remainder the next payment that great ad I'm a mature person and I do forget about the payments one con about they don't tell if you card date has expired and you have go through it all over again Show reply

Find out how Humm compares to other Personal Loans

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Karen
KarenNSW2 posts
 

I have used Humm for several purchases over the past decade, I have found them to be professional and safe to use. You can pay off the loan at a reasonable pace or pay it off faster without penalty. Customer service has always been very good. Show reply

Negative reviews

Neetz
NeetzVIC
 

LIARS! withholding my money! 1 star is too good for this organisation. I have been awaiting 8 weeks now for a reimbursement of $500. I have been misinformed and lied to and constantly apologised too yet nothing has changed. Good luck if youre doing business here.

Humm
Humm    

Hi Neetz, We're sorry to hear about your experience and… Read more

Violet K.
Violet K.
 

Should be ZERO as this company is pathetic. Nobody knows what they are doing. Read out a ridiculous spiel of what they are to say to customers don't actually LISTEN TO THE ISSUE. I have waited over 10 days for a response to a REFUND THAT I AM OWED SINCE 16 JULY 2026. Apparently, they are having "TECHNICAL ISSUES!!!" this company should have their… Read more

business removed and fines issued for deceptive and misleading conduct. This has been lodged as a complaint with AFCA. Unbelievable, pathetic and disgusting not processing a simple refund back to my account which I made the payment in full the NEXT DAY!!!!

Humm
Humm    

Hi Violet, we're sorry to read about your experience and… Read more

150ironrd
150ironrdWA2 posts
 

cant pay this credit card off fast enough to get away from this company Ive read some of reviews and they've either been posted by their own staff, mentally deficient people or bots. Customer service is worse than useless, cant answer basic information about how the card works. In store like at STRATCO you will see the humm banners up… Read more

everywhere, and then when applying, purchasing etc.. HUMM and Stratco pretend like there is no relationship at all, each referring to the other like some endless parody

app is woeful, always having to sign in using password and accept terms each time I sign in a sif its the first time evr, dispite a passcode and face ID been set up many times, lots of IT issues, app down etc.. . very tedious stuff.

my advice is to go latitude credit card where you get 6 months interest free over $300 without haggling in south east asian dialect with a call centre operative with occasional rooster crowing in the background of there squat, and there is an ACTUAL relationship with the retailer like harvey norman.

I fail to see why so many companies like this go out of tier way to frustrate, gaslight and unnecessarily burden their customers with a specific brand of customer distain but this is one of them

Humm
Humm    

Hi, thank you for taking the time to share your feedback.… Read more

Recent reviews

Katrena
Katrena2 posts
 

Without Humm I could not have got my teeth fixed, my washing machine, my microwave, my dryer and so many other things that were big items. Thank you Humm for helping out the little guy when no one else would. Forever grateful⭐️⭐️⭐️⭐️⭐️ Show reply

Connie
ConnieQLD2 posts
 

This execellent if you are buying product that payment can be spread out so not stressful for payment, for example in acquiring quality jewelry, customer service good, Show reply

Violeta J.
Violeta J.NSW
 

If I could give ZERO stars I would. After being informed that a Case Manager would call me back I didn’t receive a call then was informed I would need to wait 5-7 business days then that there was a TECHNICAL ISSUE therefore my refund could not be processed. An o Incompetent useless company

Humm
Humm    

Thank you, Violeta, for sharing your feedback. We're very… Read more

veekay
veekay
 

Pathetic customer service. Will NEVER use humm again I will delete this account immediately once this complaint is resolved it has taken 4 days and I still do not have a phone call.

Humm
Humm    

Hi Veekay, We appreciate the time you have taken to leave… Read more

REBECCA
REBECCAQLD2 posts
 

After having humm for years never missed payments and then when they changed I no longer can get his even for medical no bad credit file I just dont have a file because I dont have credit or debts

Humm
Humm    

Thank you Rebecca for sharing your experience, and for being… Read more

Find out how Humm compares to other Personal Loans

Know better, choose better.

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Vanj
VanjWA
 

I’ve been using humm for long time to buy gifts and different appliances like washing machine, new stove etc. It helped me a lot when i needed it most like when my stove was untimely broken and i don’t have enough money to buy new one at that time so i used humm and on the same day i got a new stove. No pressure in paying back. Convenient payment… Read more ·  1

system. Customers Service support is excellent. I recommended humm to my friends and family. Thanks humm.

Grant F.
Grant F.QLD2 posts
 

Threatened to send our account to debt collection over 1 missed payment. This was only due to us changing banks and Humm making it exceedingly difficult to update bank details with them.

Humm
Humm    

Hi Grant, We’re sorry to hear about your experience and… Read more

Linda S.
Linda S.QLD
 

Humm is an easy to use platform . The customer service experience is excellent and extremely professional .. I experienced no hidden costs and paid the product loan off in the predicted time with no issues. Show reply

Cal
Cal23 posts
 

This is the worst company I have ever used! The Philippines call centre is hopeless. It used to be a good business it’s now terrible. I went to purchase some golf equipment and now you have to get a loan. Hopeless

Humm
Humm    

Hi Cal, We appreciate the time you have taken to leave… Read more

Jai D R
Jai D RVIC
 

Humm has a really easy application process, has decent range of retailers and checkout is smooth. With Humm you can choose your repayment schedule to align with your needs. Show reply

Daniel
DanielVIC2 posts
 

DO NOT RECOMMEND. Blatant stalling tactics when trying to pay balance outstanding and close the account. They claim it takes 5-7 business days to process a payment.

Humm
Humm    

Hi Daniel, We appreciate the time you have taken to leave… Read more (+1 reply)

Johnena H
Johnena HNSW7 posts
 

made it easy to get the loan. service was good just a little slower than before . thought the process was a little intrusive into personal stuff but I got over it. lol. many thanks to Humm Show reply

Therese S.
Therese S.3 posts
 

Loving the app, easy to navigate, enjoy watching balance owing reduce, like the fact of being able to alter due date of next payment to suit incoming funds. It's due to HUMM, I'm enjoying daily massages on zero gravity massage chair, Thankyou ✨ Show reply

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