1,950 reviews
AI reviews summary
Pros
Verdict
Overall, clients report a largely positive experience with MoneyMe, particularly praising the speed of loan approvals, user-friendly digital platforms, and supportive customer service. While the majority of users find the financing process seamless and efficient, a subset of reviews points out challenges such as high interest rates, communication hurdles regarding account management, and occasional difficulties with automated application assessments.
I used a broker but MoneyMe was extremely helpful and tbe whole process was easy. I had used MoneyMe previously also and never had an issue with them and always helpful.
I had a great experience with MoneyMe. Their prompt responses and service made the financial process seamless and easy to understand. I would highly recommend MoneyMe for their services.
MoneyMe was great to deal with was a quick response and the rates are not bad either, I would use these guys again and also refer them to anyone that hasn't got a perfect credit score as they will try their best to get you the loan you need.
Reviews with attachments
The hole experience was easy. Every one is so helpful I would definitely recommend
My experience was awesome. Always went the extra mile to get deal done, highly recommended
Less than a day and I had my vehicle purchased.
The process was quick and easy. I highly recommend Moneyme.
Excellent. Thorough. Professional. They were relatively quick to review and process
My finance broker did all the work organising my loan, I just read the T&C of the loan and signed off on it.
Latest follow-ups
Fast and effective – Fast approval the intrest rate is a little high then expected but okay. The only thing I disagree with is having to pay a monthly repayment in only a fortnight . Show reply
Follow-up · $830 a month. don't know about the fee and the repayment wasn't flexible from what I know of
Had a lovely experience with money me stress free finance would recommend Thankyou for making it happen .
Follow-up · Loving money me so user friendly in the app can view payments past payments .
I was extremely happy with how fast the loan was approved. I’ll recommend to anybody that this is definitely the way to go. customer service was excellent. i’m an extremely happy customer. I have zero issues with the loan and I’m extremely happy looking forward to the future thank you so much.
Follow-up · Extremely straight forward money Comes out no hidden fee so easy I’m very impressed Thank you so much
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Positive reviews
Excellent experience with MoneyMe. The loan process was very smooth, quick, and straightforward, which made financing completely hassle-free. The team was professional and the whole process was easy from start to finish. Highly recommended!
I had an incredible experience working with Reuben for my loan. From the moment I provided my information, he took care of everything with remarkable efficiency. The entire process was straightforward, and I felt confident in his expertise from start to finish.
Simple, quick and hassle-free experience The whole experience with MoneyMe was very simple and straightforward from start to finish. The process was quick, easy to understand and I had no issues along the way. Communication was clear and everything progressed smoothly without unnecessary delays or complications. Most importantly, the final… Read more
outcome was exactly what I was hoping for, if not better. Overall, it was a pleasant and stress-free experience, and I was very happy with the service I received.
I would happily recommend MoneyMe to anyone looking for a simple and efficient finance process. 5 stars from me.
Negative reviews
Very poor service took almost two weeks to assess the application and had to follow up multiple times with them, was promised call backs and updated that never happened terrible service I would look elsewhere with no information provided and no ability to actually talk to someone I see follow up here from moneyme on other reviews say to call… Read more
their 1300 number to get more information -- that is a flat out lie they can not give you any information on the phone they tell you someone will call you back and no one does their application process is the worst I have ever experienced 120K income government job 6+ years-- zero debt house owned 100% outright no car lonas no credit card debt no debt or other obligations - I am replacing a card with a higher limit then requested and they dent the application - make it make sense. When you request more information and ask them to follow their process they cant/wont or will log it and get someone to contact you who never does. - anyone one reading this with a problem go starlight to AFCA
Don’t Trust Money Me – MoneyMe is is a predatory and unethical service. They also have a superior social media management team that cleans all of their negative complaints of the internet. I was a customer who had an excellent experience until I switched to their Mastercard facility. When I had a personal financial problem due to a father with Alzheimers they refused to… Read more
renegotiate my payment plan and forced me into a default. It ruined my credit and I am pursuing legal action against them for deceptive behaviour. It’s easy to get a loan with them but don’t have any problems in life because they will not help you.
SCAMMER ALERT — AVOID THIS BUSINESS AT ALL COSTS Please never use this service. Terrible, absolutely terrible. Avoid this business. In my experience, the service was unprofessional, unsafe and extremely disappointing. Negative one million stars. Absolutely rubbish. Scammers, horrible practice — scam, scam, scam. I was operating a private limited… Read more
company when I engaged Toyota Penrith to purchase a Toyota HiAce van. Before proceeding, I specifically asked the dealer whether I would become personally liable if the company was deregistered or became bankrupt. I was told that I would not.
I took the dealer at his word and proceeded with the purchase and finance.
Unfortunately, the company later became insolvent, the vehicle was repossessed and sold, and MoneyMe/Toyota Finance is now pursuing me personally for the alleged shortfall.
My understanding was that a Pty Ltd company is a separate legal entity. I relied on the general principles under the Corporations Act 2001 (Cth), including s 119, s 516, s 588G and s 601AD(1), and, more importantly, I specifically asked the dealer about personal liability before signing up.
I now feel completely scammed and misled. If I had been told clearly that I could personally be chased for a substantial shortfall after repossession, I would have thought twice before entering into the arrangement.
This has been an absolutely appalling experience. Shonky, unprofessional and extremely disappointing. I am seeking legal advice regarding the matter and intend to pursue the appropriate legal avenues regarding the dealership's representations and the finance arrangement. Also will be contacting Currenr Affair.
Scammer alert. Avoid at all costs. Scam scam scam. Negative one million stars. Absolutely rubbish.
Recent reviews
Very easy to apply. They should be able to give you a rough estimate on interest you’ll pay though. But overall very convenient and seemless. Minimal paperwork required and online approval.
Excellent's all around… thank you guys for your service and support… it’s my 4th loan with you guys…and from day 1… it’s been amazing how quick understanding and no way as difficult as the other lenders… I highly appreciate you guys and more importantly I highly recommend you guys… my life changed because you guys believed in me… thank everyone involved…
I could not be any happier with the service I was provided with from this company. MoneyMe were very quick and thorough throughout the process and were able to give us an amazing and affordable plan ahead. MoneyMe made the process very easy and continue to do so through their app which you can view and manage your loan. Would definitely recommend this company for those looking to get genuine support and affordability :)
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My broker organised the loan for me he was really good but the interest rate is high if I had of known it was this high before I brought the van I would have looked elsewhere and probably will look at refinancing in the future so not happy with that and being woken at 4am by this message I’m quite pissed
Hi Scott, we’re sorry to hear about your experience. … Read more
I think moneyme is very easy to work with, very helpful and went out of their way to make my loan go thru faster as I needed it to happen quickly, and a very far rate, definitely a 5 star rating, Thank you moneyme
A very smooth process. Alesha was very helpful, professional and prompt in all her communications. I highly recommend the team and will most definitely contact Dealify for my future requirements.
I’m very happy to recommend MoneyMe. Their rates were the best I could find, and they suited my needs perfectly for a business car loan. The process was straightforward, communication was excellent, and everything was handled efficiently. I’m very satisfied with the service and would happily recommend MoneyMe to anyone looking for a competitive and reliable lender.
Loan origination process was a breeze and the company very easy to deal with when they wanted to take your monthly payment.... but the wheels fell off very quickly when the loan was to be paid out early from an insurance write-off. In fairness the insurance company stuffed up that made things hard all around, but Money Me was quick to pass blame… Read more
and offer no solutions and drag their feet through the whole process, then try to charge additional interest due to delays caused by them.
Hi Carl, Thank you for sharing your experience. We're… Read more
Fast and simple loan application that was approved quickly and competitive interest rate that has no penalties for extra or early payments. Also with the use of an app for easy repayments and to keep track of the loan.
I had pre-approved credit for a 7 years loan for a vehicle, flew all the way to Sydney to get the car, when the money was about to hit the seller’s account they said they made a mistake and couldn’t finance the car. It was the most horrible and diminishing experience of my life.
Hi Lucas, we're truly sorry to hear about your… Read more
The whole experience with MoneyMe was great, especially when I bought the car. It was a private sale not a dealer so there was a few more hoops to jump but they made it easy and quick. The seller who runs a decent sized company was surprised and pleased With how smooth and quick the whole process went. Outstanding service.
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Hi Jaffar, thank you for taking the time to share your… Read more (+1 reply)