Jetset Plumbing

Terrible, $1000 to unblock drain( that was with pensioner discount) - should have been simple, hard sell plumber tried to convince us out whole Sewer line needed replacing for $30,000 … SHAME ON YOU!! 2 nd opinion plumber came out and said nothing is wrong with it !!!!

I had Ben and Taylor(Ben's apprentice) come to replace my Hot water system in Upper Kedron. I appreciate my requests being met. Very respectful, tidy gentelemen. I also appreciated a video Ben made explaining how to operate the system. Thanks heaps Show reply

Being used Jetset for around 10years now and happy with all services. Happy with all the guys that have come along and been obliging. Thank you Keith for today’s services. Show reply

End of last year while filling our under mount sink it popped and dropped. Our home builder had not put under sink mounts on to keep this from happening. Not know who to contact I reached out to Jetset Plumbing (who I had previously used) to get a quote. They sent their plumber out who mentioned when arriving: 1 - Nice house 2 - nice pool 3 -… Read more

Lovely tap ware (Grohe). Took a picture behind the sink. Mentioned needed to replace the tap, he’d need two visits to fix the sink, and of course replace the centre part of the sink as well (which admittedly was dirty but not a reason to replace) I asked if he could give a price with and without the tap. When he returned he showed me the quote of $930 and three cheap taps he had available in his van. I asked if he could remove the tap how much would it be, he said that was for the tap only! The price for the sink (to reattach, not a new sink and no stone cutting) would be $2379.20. I quickly ushered him out where he asked how much would I pay. After explaining to him what my expectation was and his quote so far apart I wouldn’t insult him. He then took $200 off. Still sent him out. I rang the office to ask for a breakdown of the quote which they refused to give as they said this was a fixed price. If they had to spend more hours then there was no extra cost. However I would not have known what hours they charged for. I also highlighted something must have been calculated, as a fixed cost for me is $2200 or $1500 not $2379.20. They told me I had a program of work. However no cost of labour, parts anything. So clearly the quote had not been based on work to carry out but how much they thought I could afford. I had another plumber and a kitchen fitter give quotes for the same job $550 and $460. So can’t imagine which quotes are realistic. Jetset don’t give breakdowns as they would have to show their markup their plumbers put on as they rely on the sales part of their job. How many people pay without questioning or getting other quotes? My advice is if you think Jetsets quotes are excessive shop around and guarantee you’ll find others at least 50-60% cheaper. Final note, Jetset plumbing said they contacted the plumber to find out about what had happened but what was hilarious the plumber contacted me a week later and asked if I wanted to carry out the worked based on the original quote. Either the plumber was tin deaf or the office didn’t contact him as mentioned.

We have now been customers of Jetset Plumbing and Electrical for over 3 years and have just recently completed our 8th job with them. Since building our home in 2018, we have dealt with many companies and trades and nothing compares to that of the outstanding customer service and tradesman from the Jetset team! I would like to acknowledge the… Read more ·  1

following plumbers and electricians, that completed the following jobs at our home, as follows;

Joshua C - Replace and install, 2 toilets to Main and Ensuite.

Joshua C - Replace and install vanity to the Ensuite.

Jordan Mc - Replace and install 2 rain shower heads.

Ryan W - Replace faulty light switch to Ensuite

Jack W - Clean 5 x Internal and External Air conditioning units.

Doug D - Replace and install Kitchen mixer.

Rhys G - Replace and install vanity basin to the Main Bathroom.

Dan and Troy - Remove and replace a gas hot water system to electric. Install a water filtration system to the entire house.

I would like to express how truly grateful we are for the above revolutionary works you completed to the utmost highest standards, which has also fixed our water pressure issues throughout our entire home. We knew it was bad, but didn't realise how bad until you fixed it.

To all our boys, we can't thank you enough, for all your hard work and for always going above and beyond, exceeding expectations at every job you undertake! You truly all are the legends and superstars of your trade and the industry you work within!

The Jetset team have become very much a part of our family, as we are of theirs.

A lot of companies could learn so much from the Jetset team, where they highly value, listen, and put the needs of their customers first! We would also like to thank you for the support that you have given over the years to World Vision and the children of Cambodia, which is also at the very heart of your company and ours.

We would have no hesitation in highly recommending the entire team at Jetset and if you want the job done right the first time without a return a visit, then Jetset is the company for you!

Wishing you a very safe and Merry Christmas and a Happy New Year to the entire Jetset team and your families.

Much love, gratitude and thanks, Mel and Family

When you are relatively new to a place, choosing a trademan for whatever task is required is a bit like a round of Russian Roulette and a huge leap of faith. Such were the thoughts that i had when I had to find someone to look at a leaking hotwater tank. Off course I went on line and researched businesses that claimed a reputation in this area of… Read more ·  1

service. It was then that I came across Jetset Plumbing. There were 2 main things that compelled me to call them. Firstly there were heaps of positive reviews about their high quality of their workmanship and customer service and secondly that they did not charge a call out fee; I had been "stung" by such practices in another city! My assigned plumber was Rees, a 20 plus year trademan who certainly knew his job. He very clearly laid out my options and when I had decided which way I would go he said to me that he could do the job straight away; seriously!! He then proceeded to call his supplier and ordered all that was required and whilst those items were being put together and delivered to my home he disconnected the faulty hot water system and drained it etc Rees took less than 3hrs to replace the electrical hotwater tank. His plumbing work was efficient excellently done. I was very impressed by his attention to detail. He certainly took pride in his work and it is very evident in the final result. I have no hesitation in recommending Jetset Plumbing and their very skilled and personable trademan Rees. Denis Mermaid Waters

The Sydney employees.....Phil was lovely and very helpful with the quote. Matt and Reece who installed the water heater were efficient and helpful. They did a great job. Show reply

We’ve used Jet Set Plumbing for years now across a range of jobs, big and small, and have always found them professional, reliable and easy to deal with. Recently, we had an issue that Jem and Jack P went above and beyond to thoroughly investigate and resolve to the highest standard. Highly recommend, thanks guys! Show reply

Andy helped us out giving great advice on our hotwater system doing a full service amd explained proper maintinece to get better mileage out of it. Was also super super respectful of our animals and their special needs. Show reply

I am writing this review now, because I have had professional insight to compare - by another plumber. I have had to get a new plumber to fix the same problem that Jetset plumbing were called out to do. That was a year or so ago and the cost of having Jetset out to do the toilet leak issue, was in excess of $1200. The cost for the plumber to fix… Read more

the same problem again (including the same “new part” that was apparently installed) was $260. Beware.

Stay away. Booked in to come and look at a blocked gully. The guy turned up tried to clear then asked $300 for jet blasting from downstream to clear the issue as apparently he couldn't do it from where the gully was blocked. Was promised the issue was fixed. 4 days later it's still blocked and the plumber from Jetset is saying I need to lookup… Read more

service seeking to get someone else.... Wow... No work guarantee guys...stay away... Non professional and do not come back and fix the issue if they didnt do it properly in first instance.

Andrew did a great job clearing my blocked drains, finding a root problem. It was all cleared within the day with good service and explanation of what was going on and what he was doing. Show reply

Had Andrew from Jetset come out to do some work at my place and couldn’t be happier with the result. He was on time, professional, and explained everything clearly before getting started. The job was done quickly and the quality of the work was excellent. He left the area clean and tidy and made sure everything was working perfectly before he… Read more ·  1

left. It’s hard to find tradies who take this much pride in their work these days. Highly recommend Andrew and the team at Jetset if you need a reliable plumber. Will definitely be calling them again if I need anything in the future.

I'm a single dad short on cash - who had a leaking and aged system in my toilet's cistern reviewed by JetSet's own David Pavihi in Sydney. He turned up, was polite and listened. He looked at the situation himself, took me through a number of potential fixes, some quite expensive - but respectfully offered me a less costly solution noting my… Read more ·  1

situation. He then delivered that solution (which worked) quickly and without fuss. I'm very happy with this outcome.

Highly recommend Jem and the team at Jetset Plumbing. We had a cracked underground stormwater pipe repaired. Jem clearly explained the options, including relining versus replacement under the slab, which made the decision much easier. He also took the time to explain the QBCC requirements to ensure everything was done properly and above board.… Read more ·  1

Ryan, Tyler and Scott were professional and left everything very clean after the job, and Liam in the office was very helpful in organising the appointments. Great service from start to finish.

We had Dan come and install new hot water system, and new toilet cistern replacement ,advised us of all costs, and scope of work, took old system away, very polite and knowledgeable , a great service, would recommend Show reply

Dlyan at jetset plumbing was a professional and caring young plumber, he left no mess when the job was done, I would recommend him to my friends. Excellent work. Show reply

I recently had problems with leaking taps in the kitchen and garden taps. I contacted JetSet Plumbing Tempe to obtain a quote. Phil from JetSet Plumbing was great! He provided different options and advice. Phil was very friendly and provided great advice. The job was completed with no issues. I would highly recommend Phil from JetSet Plumbing. Show reply

Excellent service by both Rhys (Howie)) & Kye. Polite, competent & efficient. Price as quoted and reasonable. Definately 5 star and would recommend to anyone. Leon Show reply

When I saw Dylan as Dinky di Aussie I was so happy .. he was professional and soo sweet .. keep up the good work Dylan .. I will recommend you and your company to all my friends Show reply

A big shout out to Zane and Jye for their quick turnaround service. This is the 2nd time we have used Jetset plumbing and are very happy with their professionlism. Show reply

Rhys was professional and efficient. This is the second time we have had him out. He arrived on time New Year's Eve, explained everything throughly for the repair. He is organising for all the parts to be sourced and will be back next week to fit the new parts. Took all the stress and hassle out of doing repairs over the end of year break. Highly Recommend. Thank you Rhys! Show reply