Mobile Tyre Shop

Fitter was on time within the allocated time slot and was very efficient. No issues with the fitting and no mess left behind. No interaction promoted my reasoning to choosing this business, I like to not have interruptions during my study time so this business has definitely got my recommendations for future use. Show reply

Our technician Luke was fantastic. He messaged ahead to let us know when he would be arriving at our property for the tire replacement and was done in 45 minutes. Could not recommend higher, will definitely be using Mobile Tyre Shop for any and all future repairs. Show reply

Efficient, competitive and very knowledgeable. Great service from James on replacing 2 tyres Show details ·  1

Cody is an excellent representative for your business he did a great job and was very courteous and polite at all times. Adrian Show reply

Mohammed provide great friendly service. Even clean the rims for me. Show reply

Bought so-called “premium” tyres and had them fitted on Friday 16/05/2026. On Saturday 17/05/2026 — less than 24 hours after the service — I drove the car for the first time and immediately received a warning on the dashboard regarding the front left tyre. When I pressed on the tyre, it was clearly underinflated. I contacted customer service and… Read more

had one of the most frustrating customer service experiences I’ve ever had. The only solution offered was an appointment for Tuesday, meaning I would be without my car for Saturday, Sunday, and Monday — despite heavily depending on it for daily activities. No assistance, guidance, or consideration was provided regarding transport alternatives, parking, or Uber costs caused by this issue.

What was particularly disappointing was that your representative was very quick to explain that I would need to pay a $160 call-out fee if the inspection concluded the issue was not your fault. However, when I asked the very reasonable question:

“If the inspection concludes the tyres were faulty or incorrectly fitted, will you reimburse me for the costs and inconvenience caused by not having access to my car for three days?”

…the only response I received repeatedly was: “we will proceed accordingly.”

That is not a clear answer, nor acceptable customer service.

I also requested a ticket/reference number for the call due to how concerning the interaction was, and instead I was simply given a phone number. The lack of professionalism and accountability throughout the process was genuinely shocking.

When someone finally attended on Tuesday, they confirmed the tyre was flat and concluded that the valve cap was leaking air. The technician then stated: “we don’t touch the cap,” which I found extremely confusing considering tyre inflation obviously involves interaction with the valve.

Overall, this entire experience has been exhausting and deeply disappointing:

* Fault detected less than 24 hours after fitting * No urgency shown to rectify the issue * Extremely poor customer service * No practical support offered despite the inconvenience caused * Loss of confidence in both the workmanship and the “premium” tyres provided

At this point, I genuinely feel uneasy driving the car and have very little confidence in the service your company provided.

Highly recommend Mobile Tyre Shop. Ash turned up right on time and kept me informed about his whereabouts and arrival time, which I really appreciated given it’s a mobile service. From the start, he clearly explained what he was going to do — replacing the two back tyres first, then moving to the fronts. I had all four tyres replaced, and he kept… Read more ·  1

me updated throughout the whole process.

Once the job was finished, Ash didn’t just pack up and leave. He took the extra time to go over the old tyres with me and pointed out the wear pattern, recommending a wheel alignment. That’s something I wasn’t aware of, and I was genuinely grateful he explained it. He could easily have just loaded the old tyres into the truck and driven off, but he spent that extra few minutes making sure I understood what needed attention.

The service I received — especially at such a great price — was outstanding. It’s hard to find that level of care and professionalism these days.

Thanks very much to Ash and the team!

AWESOME EXPERIENCE! Initial web-chat discussions were with Charlie, who helped me with the booking price and advice - I had one damaged tyre and wasn't sure of the state of the other three, so he suggested to purchase all 4 and bring them onsite (save back and forth and multiple appointments) and have the Technician review and advise. Any needed… Read more ·  1

tyres could be easily refunded. The booking process was seamless and confirmed my tyre selection and my appointment. Brandon was my Technician, who provided TXT updates en route and arrived exactly at on time. Very courteous and professional and explained the process, no additional requirements needed. I explained the tyre issue and he did an assessment and advised the other three were fine and did not need replacing. He then proceeded to replace my damaged tyre (took less than 20 minutes) and contacted his account team to initiate the refund process for the three unused tyres and advised it would take a couple of days to process the refund. Process was simple and quick, and I had my tyre replaced next business day (I found the problem on Saturday evening, today is Monday) with no fuss at all. Highly recommend this wonderful service! Thank you Brandon, Charlie and the Team at MTS!

Had 4x 285/40/21 continental tyres fitted to my Audi Etron. First time I have used a mobile service and the job was done perfectly. Will definitely use again for my other cars. Show details ·  1

Good advice and clarification, and my order wascompleted efficiently by Caroline. Great communication and a professional job completed by Christopher (Chris) the tyre technician. This was one of the best purchasing experiences I have had and I will not hesitate in recommending your company. Show reply

Fourth time using this company. Different workers every time but great service every time. Turn up when they say they will and carry out the work well. They don’t cover the area we live but they will come to our work or in a public car park so very easy to book in. Show reply

Great service. Very quick to attend. Friendly technician who arrived on time. Best price we could find and they came to my home to fit them at no extra charge. So easy. Will definately use Mobile Tyre Shop again and highly recommend them. Show details ·  1

Excellent service from start to finish. Gurpreet, my tyre technician, was outstanding. He arrived on time, was professional, friendly, and clearly took pride in his work. He completed the tyre replacement efficiently, explained everything clearly, and made the whole experience completely hassle-free. The convenience of having the service come to… Read more ·  1

my home was fantastic. I highly recommend Mobile Tyre Shop, and if you’re lucky enough to have Gurpreet as your technician, you’ll be in great hands!