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40 reviews
MaryMary
MaryMaryNSW26 posts
 

Great Store – I love this store. It has everything I need and more. I find a visit to the store (Chatswood NSW) to be extremely stressful, as it is a narrow store filled with lots of customers, so I have taken to ordering online (although pity not everything is online). Never had an issue. Always delivered promptly and always as expected. Plus I can use AfterPay online.

kss
kss
  Verified

Order cancelled – I placed an order on 01/03/2023. After waiting for 15 days when I called to inquire about my order the customer service told me it was cancelled the same day and we refunded your payment. They didn't notify me about this

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ICU
ICU8 posts
  Verified

Mr Supplement always been on time – Ordering from Mr Supplement has so far been very reliable. Communication is very dependable, always answered my enquiries.

Reviews with attachments

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Troy W.
Troy W.VIC5 posts
  Verified

Great products, fast shipping – Easy to order from the app or online, overnight delivery and great products at reasonable prices! I usually get a sample of some other product thrown in to try for free!

Positive reviews

Arlo T.
Arlo T.NSW
 

As described and delivered promptly – I ordered the callipers and tape to assess body fat. The tape is small but good quality. The callipers work fine. They came with a free sample of protein powder which tasted great. They arrived within 2 days

Jean-Pierre V.
Jean-Pierre V.QLD
 

Almost 5 stars – Would've been 5 stars but did not receive price match response when I found a same product for cheaper somewhere else. I wanted to include other products from Mr Supp. I have found a great company in Tasmania which I use now with fast delivery and online query response.

Shannon
Shannon
 

Hands down best online supplement store!! – Blown away by how great their service continues to be! Only place I can find my favourite pre workout with more flavour options at a fantastic price. Every order I’ve made has been dispatched super quick and received within the next day or two! Wouldn’t shop for supps anywhere else now!

Negative reviews

Alex
Alex2 posts
  Verified

Order never delivered - Customer Service terrible – Package not delivered, said it was left on the doorstep, people were in at the time. Disputed heard nothing back!

Paul
Paul
  Verified

Worst customer service – Ordered from Mr supplement and one of the products I ordered was broke open and the tablets crushed and all over the inside of the express bag. Called and got hung up on, after being told they emailed me so I could send photo. Still waiting and no email, don't buy from them if you have issue and want it resolved..... worst customer service ever!!!!

Malii
Malii
 

Extremely slow delivery: pick up – I ordered online because the price was cheap and thats the only reason. I have a MrSupplement warehouse near my home so I decided to choose PICK UP option instead of delivery because I wanted my order quickly. I had read reviews online that everyone was getting their item the next day delivery so I thought me picking it up would be even faster...… Read more

WRONG. It took 5 days to get a email from them that my order was ready to be picked up (1 item only...) and when I got there to pick it up the guy was so slow and clueless- hadn't gotten any of the receipts/confirmation ready and printed or even gotten my item out of the back so I had to wait for him to look through and find it and then for him to print everything needed. Definitely will stick to buying things from other sites/in store.

Recent reviews

abs
abs
 

Super Fast Delivery and Competitive Price – Delivery was lightning fast, hassle free and for a competitive price also. Will look to order from them again. Highly recommended.

David L.
David L.WA
 

Perth Wangara store – Friendly and knowledgeable staff members who have clearly researched the products they stock. For a small shop they have a decent range of products at reasonable prices. 5 stars service Will continue to shop here

Dylan
DylanQLD4 posts
 

My new go to supplement house – Can’t believe I’ve only found you guys now, fastest dispatch/shipping ever and the added bonuses are sweet. Will be ordering a lot more from you guys for sure. Thank you

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EJH
EJHNSW56 posts
 

Lightening fast delivery – No joke. I ordered stuff Sunday evening and received the goods today Monday before 2.30 pm. So good, I got Maxine's burn protein, night time protein and xt burn energise. Can't wait to start

lpatten86
lpatten862 posts
 

A+++++ – fast dispatch and friendly staff when i call with a question about combining some products to get the best use out of my gym habits, they have a fountain of knowledge about each product they sell

Carly de Leeuw
Carly de LeeuwVIC
 

Issue with the product but excellent Customer Service – Fast delivery, everything came that I ordered. However, one of my items was damaged. I sent through an inquiry and I was refunded within 30 mins. Great, fast service. Will continue to order from here!

Josh
Josh2 posts
 

Customer service A+ – I had an issue with the delivery of my product. The delivery company did not follow delivery instructions and the product was destroyed by my housemates dog. I contacted mr supplement with photos and they sent out some new product, free of charge that day. Super friendly and super helpful. Couldn't ask for a better service.

Dwayne
Dwayne19 posts
 

The best products, no time delays – The best products on offer, on quality and quantity and pricing. Company responds quick, and with good customer service. Fast shipping or pick up on offer. Highly recommend MR SUPPLEMENT. July 25th 2018 Update: The must have products. It was so simple with the app they have. Completed my order with all the essential cool stuff. It was so efficient and quick I received a confirmation email stating my order was ready, how cool is that.

Lana
Lana
 

Super fast! – placed order at 3.57pm on a tuesday, was notified that order had been shipped at 4.23pm on the same day and received my order on thursday (i live remote). amazingly quick! very happy with products as well. will be back.

Loz
Loz
 

Incredible customer service – I ordered off Mr Supplement and unfortunately my parcel was damaged in delivery and my product was lost. I contacted the customer service department and they responded almost immediately and remedied the situation. They were nothing but helpful and understanding. Apart from a mishap with my delivery my experience with the company has been exceptional!

Lukasz
LukaszWA29 posts
  Verified

Super Fast Delivery Every Time! – I have been ordering through these guys for a number of years now and they always deliver. Never had an issue with any of the products, very competitive prices and super fast delivery. The longest i've had to wait was 2 days and that was still decent considering i ordered later afternoon. Thanks guys.

Christian
Christian
 

Awesome customer service and delivery – I have been purchasing my protein and supplement needs through Mr Supplement. I once got sent a wrong item but the customer service was very helpful and professional. Delivery is also lightning fast. Order today, receive the next morning. Definitely a recommended store!

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Cj_sydney
Cj_sydneyNSW15 posts
 

Awesome online store – I'm not a gym junkie but every now and then I get the urge to buy supplements. Unless I am in a big hurry, I always buy online from Mr Supplement. Shipping is fast enough and they have everything I need and more at good prices. The thing I like most is all the information on the website. It helps me to find out what I am buying, how and when to… Read more

use them. I guess it's also a sales tool because I usually buy more than I initially wanted but I don't mind. I also like the automated emails so I know when my order was dispatched and I can track it. Great site with fast efficient service.

Athelios
Athelios9 posts
  Verified

First time customer, now a customer for life – I usually just buy at retail stores because I don't want to wait for delivery, but it can be a tedious task. I was on their site, they have a pretty impressive range with reviews as well, i did a price check compared to other sites and they worked out the best. I ordered around 2pm on Tuesday this week, and the goods came to my door delivered at… Read more

9am the next morning from another state. Overly totally impressed, probably the best delivery time I have ever had with an online purchase. Highly recommended going forward.

David
DavidQLD2 posts
 

Packaging was torn – I recently ordered ON 100% whey in the larger bag. I received it very promptly to QLD, however inside the packaging was torn and the powder was spilling everywhere. Someone had tried to put sticky tape over the hole in the inner packaging. I emailed Mr Supplement telling them what had happened and also provided pictures of the cover up. They didn't even reply.

Dave H1
Dave H176 posts
 

Superb Customer Service – I've been using Mr Supplement for over 2 years; never once have I received anything but outstanding customer service. When I order online I receive my order next business day and when I call into the warehouse to collect an order, my supplements are always ready for me to collect. Stacey is great and the boys in the warehouse always throw in a… Read more

sample with my order when I call in to the warehouse. Their range is extensive and their prices are fantastic. Great customer service and competitive pricing

Joel K
Joel KWA5 posts
 

Such a great service! – Everytime I order from Mr Supplement, I always receive the same great service. Fast delivery. Excelled pricing. Once the transit company damaged my product, I posted something on Mr Supplements facebook page and it was sorted which resulted in me being compensated for it very quickly. So great customer service too! Very active facebook page too where you can ask for advice and help. Fast delivery, reliable, cheap, great customer service

Aaron Jobe
Aaron Jobe
 

Terrible – Ordered some creatine and amino acids off Mr Supplement and they stole my money and did not send me my supplements. When I emailed them I received nothing but a tirade of abuse! How can they treat people this way? I could not be more upset or disappointed. People deserve to know about this kind of poor treatment.

David hine
David hine
 

Great products, great service what else can you ask for – Mr supplement is number 1 in my book. Easy to order, great range of product, fast delivery. The website is fantastic. It is easy to use and the product range is massive. I have never used a better site. I would recommend the endura product to all endurance athletes as well. Fast delivery, great range, easy

db__1970
db__19706 posts
 

Mr. Supplement is my #1 Online Retailer – My experience with Mr.Supplement as an online seller has been awesome. The orders I placed online arrived next day (SYD to MEL). Their prices are competitive and when I saw an item that was not available here in OZ , the site automatically recommended an alternative! I recommend this site to all. This is my 1st positive review of an online… Read more

retailer, I can't say enough! I'll be going back. Thx guys, hope you read this and post it to your site. FAST delivery, good prices, range of products -

jojo27
jojo273 posts
 

Bloody brilliant – Top notch supp retailer. got loads of range and all the supps u want. prices r pretty solid too, much cheaper than my local guy. when i ordered tuesday, got to me weds arvo. was not expecting that! overall, a good shopping experience. would definitely recommend.

Kelty L
Kelty L
 

Really Fast Delivery – First time I ordered my supplements from MrSupplement and I'm super happy about the service. Ordered last Thursday morning in WA and got my supplements Friday arvo. Usually things take at least a couple of days to get from Sydney to where I live so I was really excited and impressed it got to me so quickly. The staff there were really helpful too.… Read more

I had a couple of questions about ordering and what supplements I should get and they gave me some good advice without talking down to me as with some other local retailers I've been too! Really happy with my purchase and definitely will get my supplements from Mrsupp from now on. huge range of supplements, really fast delivery, knowledgeable and friendly staff

azasb
azasb
 

Supps over the net – 2nd time weve used mr sup.1st time our order took 4 weeks to arrive.2nd time a freind used them by mistake.same thing again took far too long to arrive.we get stuff from usa half there delivry time.also prices are way too high.shop around people!also terrible communication.i really suggest shopping else where if your doing online purchase.cheers

shaun
shaun16 posts
 

Gave these guy another chance, glad I did fast shipping very very happy will use again

Paul K.
Paul K.SA3 posts
 

Super fast delivery – My new go to for supplements. Great range of products and super fast delivery. Easy to navigate app which is pretty cool.

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