OzStraps

I looked at the availability of straps and decided on the metal strap despite my reservations as to its quality. When it arrived I was really impressed with the quality and ease of fitting it and then wearing it. Highly recommended

I’ve ordered my fit bit 2 watch strap a few times. The strap material seemed very rigid and it broke continuously. This time I’m pleasantly surprised that the band material is more flexible and more comfortable to wear Show details

The Milanese Loop strap is a better quality than expected. In addition, the delivery was on time with regular updates on the delivery progress. I would definitely recommend any of the numerous options for all makes of watches. Show details

Purchased a watch band from them years ago, which was great quality. Decided to purchase another recently, however they must have changed suppliers as the quality was horrible and the clasp didn't clip in properly. I thought it was faulty so organised a return to purchase another (they don't offer direct exchanges) but the second one that came was… Read more

the same quality. It's taking me months of following up to get the refund processed (still chasing it), and just to note you have to pay for return postage upfront. Wouldn't purchase from here again

I bought a nylon loop and a leather strap. With their discounts, both cost me just under $70 AUD. They are at best worth $5-10 each. There is not a lot too them. I don’t understand how they can charge so much for these products. Show details

extremely poor quality, bought 3 apple watch covers fitted the first one, fell off within 24hrs, fitted the second one and same result. The prep clothes were not fit for purpose, like they were very old stock as they were both dry. The 3rd one I simply returned with the 2 faulty ones. sent them messages, mailed olds ones back 2 weeks ago and had… Read more

no communication from them since requesting a refund 2.5 weeks ago. very poor quality, only out done by their communication. they did offer me a store credit initially but have no use for a credit when I have had to but other protectors elsewhere.

OzStraps offer a good range of products and competitive pricing. I purchased a stainless streel bracelet for Apple Watch. It came with a tool for removing links which worked well. The strap has been in daily use for over a month now and appears to be well made and looks great. Show details

I bought a new strap for my fitbit charge 6. I was very happy with the quick delivery and the strap fits perfectly. One happy customer, I have recommended Oz straps to two of my friends already. Show details

Ordered a strap for a Galaxy 6 watch, very reasonable price; well made product and a great fit. Top service from OzStraps. Would definitely use them again good range of colours too. Show details

I recently purchased magnetic loop Apple Watch band in Starlight and very happy with purchase. Process of ordering, price and delivery excellent. Highly recommend. Show details

Fast deliver and very good quality product, happy so far.

Defective strap and release – The straps have a defect where if you press your the buttons on your garmin it pushes the watch sideways enough that the release on the strap is activated causing your watch to fall off. This has happened several times and caused my watch to scratch its screen.

Disappointing after service – After being happy with my first purchase some time ago I put in a second order only to be disappointed with the after service replies. No outcome unfortunately just have to suck it up Will never shop with this company again

Excellent service – Excellent service. Needed extra screwdrivers for my Garmin watch and they sent them at no charge immediately. Happy customer!

Excellent, friendly and speedy service – Fantastic service. We I ordered the wrong size, they were happy to exchange it. When it broke, they were happy to replace it. Both times they were quick to respond and polite in everything. Show details

Don't bother, buy genuine – I thought I got myself a bargain and would buy cheap during Black Friday sales. However, I realised a few months later the material is rubber, leaving stains and discolouration that won't come out like once did with my Garmin band. Spend the money and buy genuine

Amateurish – If there is a problem with what is ordered and delivered. Due to no product identification codes or numbers it’s difficult to rectify. It seems to be a regular occurrence unfortunately. A point to be aware when considering ordering a product from them. Hopefully they solve the clear identification of their products.

Beware of spam emails – They will sign you up to spam emails even if you dont tick any boxes Show details

Charge5 strap- FAB! – I am so happy with my new floral leather outlet strap. It arrived so quickly, one day after I ordered it, and looks fabulous. The fit is great also. Definitely will order from them again.

Strap like tyre rubber – The strap size in the listing is confusing, they ask if it's 22 or 20mm, the exact distance of the gap in the watch is 21 so I rounded down. Now they want 15 dollars just to get the strap back and that's before postage on a new one. The last strap I bought was half the price and they only asked the model of the watch, not measuring gaps. Very… Read more

unhappy UPDATE : Went to watchmaker to get spring poles to suit, tried watch on, took watch off and threw OzStraps in bin, the strap was so uncomfortable it's like wearing a strap made out of car tyre. Bought a decent strap from the watchmaker which was effectively same price after considering postage of the other

Mystery box straps – I recently received the mystery box and got some amazing straps .. all good quality and a great selection. The customer service was fantastic , they helped me source a particular band I was after .. and even threw in an extra … great quality and great customer service ! Show details

Buyer beware of the hidden cost of refunds – The watch band I bought from this company is lovely. Great colour. However I accidentally ordered one that was incompatible with my make of watch and then was gouged a $10 (magnanimously reduced to $7.99) "shipping and handling" fee on top of postage for the return. These bands are reasonably priced, so I was going to end up getting back about… Read more

$9-12 on a $29 item. This fee is buried at the bottom of their returns information under the heading of "shipping" so I hadn't read it when I checked their return policy before buying. Buyer beware - this is a ludicrous charge that none of their competitors charge. I definitely don't recommend this company.

Awesome quick service – Ordered a Replacement Strap for Vis Smart watch, 2 days later it's on my wrist how good is that Show details

Charged for a wrong order – I searched for a Versa 3 band and ordered one I liked, however when it arrived they sent me the wrong one and had to esculate to paypal as they wanted to charge me for their error. After a month, finally got the money back. However it still cost me $12 for postage and tracking return they insisted on and I wasn't reimbursed. Show details