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Prepaidsims

Prepaidsims

 Verifiedprepaidsims.com.auABN: 30450408338
Prepaidsims
4.9

20 reviews

Positive vs Negative
100%0%
20 reviews
John
John2 posts
 

Fantastic service from these guys. When emailed with a problem I got a return email within 1 hour with help. Couldn’t fault them and will use again next time I travel Show details

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Patricia B.
Patricia B.
 

Fast reliable support in assisting an eSIM installation. Technical support so lovely in explaining how to troubleshoot installation. I could not fault this business and I will continue to support them throughout my travelling days. Thank you Alvin you are a star employee for this company. Show details

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Violet
Violet
 

I purchased a SIM card for Canada and Alaska..the SIM card was delivered within a few days of ordering..when I got to Canada I inserted the sim and it started working straight away..no issues at all…worked perfectly in Canada and Alaska…I highly recommend prepaid sims and I would definitely use them again.

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Jonathan C
Jonathan CQLD6 posts
  Verified

Great company and great Service. I travel regularly to Europe, North America and Asia. Pre-Paid SIMS make it really easy for me to order SIM cards, or more recently E-SIMs, for my destinations. The instructions are clear and the SIMs give me great service in providing the calls and data I need for my travels at a very economic rate, far lower… Read more

than me paying Telstra $10 per day for an international day pass, with far more data. On the rare occasion that I have had an issue (all of which turned out to be me not reading instructions properly, a quick email to the Pre-Paid SIMS help desk has always resolved the situation. a great service that I highly recommend

Briana J.
Briana J.
 

Highly highly recommend Prepaid Sims. Their customer service is prompt and so helpful. I was having trouble connecting my sim overseas and it was fixed very quickly!

Stephen M
Stephen M
 

The Customer support is excellent, and prompt and their pricing is very competitive. Highly recommended Show details

Sam
SamNSW2 posts
 

Always quick response and great customer service. Highly recommend. Excellent.

Tulloch V.
Tulloch V.QLD
  Verified

Prepaid Sims are awesome and easy to use, I will use again. Took me less then 5min to set up my E-Sim once I landed in Newzealand 79.00 for 30 days with unlimited data, I can't say iv lost service and was always connected. Show details

Mike
Mike
 

I have always found this company to supply the exact product I purchase, and the follow up service if required, is prompt, professional and exceptional. I will always use this service for my pre-paid SIMS Show details

Sara
SaraVictoria
 

I had some problems activating my eSIM but had an immediate response to my emails requesting help and the problem was easily solved.

Robert S
Robert SNSW
 

Great service. Very responsive, and quick. We've used their services a number of times now.

James
JamesVIC2 posts
 

Simple product to use, and customer service team were very quick to respond to my query. Show details

KANOKO M.
KANOKO M.
  Fair Incentive

AWESOME!!!! I love this eSIM and professional service!!! I accidentally activated both eSIM on one phone. But they fixed my mistake instantly. I always use this company eSIM!!! My Japan trip always good because I got good eSIM!!! Thank you!!! Show details

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Jackie Monkman
Jackie MonkmanNSW2 posts
 

Easy to install , although I was a bit concerned that the UK service provider wanted to charge me for calls and texts . Resolved with a quick d mail to the customer care team who responded straight away . Show details

Anne K.
Anne K.QLD
  Verified

I would give 5stars but when I inserted SIM I was in remote area and had no connection for 2 days. Once I had WiFi I contacted Customer Service (Alvin) by email. With a few emails back and forth for information, I had connection. Service definitely ⭐⭐⭐⭐⭐. The previous month, I used a SIM of same type which I activated in UK then used for 30 days in France and Italy, and it worked seamlessly.

Jacinta M.
Jacinta M.
 

Alvin was incredibly helpful in troubleshooting an eSIM issue my husband experienced while travelling in rural Japan. He was direct in asking the right questions, quickly identified the root cause, and provided clear, knowledgeable guidance that got us back on track fast. His expertise and insight were invaluable while travelling. Thank you, Alvin, for your outstanding support! Show details

Knackers
KnackersVIC2 posts
 

Wish I had started using prepaidsims years ago. So easy and straightforward to use. Setting up was quick. Everything about my eSIM is simple and the customer service is excellent Show details

TMN
TMNVIC
  Verified

Competent rapid response that solved my problem with activation of eSIM.

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WayneB
WayneBNSW2 posts
 

i have used prepaidsims on several occasions while overseas - great service and good value Show details

Richard
RichardWA
 

Very easy to order. Easy to use the service centre were excellent when I had made a mistake during purchasing and resolved my issue promptly. I’ve used the sim service on multiple occasions now. Can not fault this product/service. Brilliant Show details

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