Travelkon

As a first time user I am very happy with the service of eSIM. The help given is very good. There is now an app you can watch your data useage. Would absolutely recommend eSIM through travelkon Show details

Wonderful company to deal with for travel e-sims. I solely use this company for all our families travel esim needs for their price and support which is unmatched Show details

Had problems connecting at my final destination, my husband's phone was fine. Was able to reach out to Travelkon via WhatsApp and matter was resolved seamlessly, quickly and effectively. 1st time user of eSim, am so glad I chose Travelkon. Thank you for your great customer service and genuine care for your customers. Top notch service. Show details

I found this to be the most affordable eSIM from Australia. Really happy with the customer service too!! Totally recommend this to everyone.

Accidentally bought wrong duration esim, travelkon WhatsApp support was quick and supported with full store credit refund to purchase the correct duration.

We were visiting Canada and the USA, and because our phones did not support eSIM, we purchased a physical SIM card from Travelkon. The SIM worked perfectly in Vancouver, Canada, but unfortunately it would not work once we arrived in the USA. Using Wi-Fi, I was able to contact their support team through Messenger. They did everything they could to… Read more

try and get us connected, and we eventually discovered that our OPPO phones did not support the required USA network bands.

In summary, the SIM only worked for 6 of the 19 days we were away. This is where I was truly amazed. Travelkon contacted me and advised that they would refund approximately 66% of the cost because the service had not worked as intended.

Who does that nowadays?

I can honestly say I strongly recommend Travelkon and will happily use them again for any future travels—although a phone upgrade is probably required first!

Thank you, Travelkon, not only for your excellent customer support but also for your honesty and assistance. It was very much appreciated.

Purchased USA, Canada & Mexico 5G SIM Card Unlimited, 25G Canada. Spent over 2 hours on Messenger talking to Travelkon to get the sim card to work when I was in Vancouver plus my own additional time before contacting them to try to get the sim card to work. There were times during the chat where I thought that they were no longer helping me as… Read more

there was a long pause between them answering me. They said at times they were contacting the provider directly. The sim card then didn't work when I was in Alaska (Juneau and Skagway). More time of my holiday wasted on trying to get the product they sell to work. I contacted them on Messenger again when I was able to access free Wi-Fi. They couldn't tell me how to get the sim card to work, they told me to call or visit the provider directly, the provider didn't have a store where I was and I couldn't call them because the sim card didn't work. They didn't contact the provider for me like they did in Vancouver. So many hours of my holiday was wasted trying to get the product they sell to work and they only refunded half the cost of the sim card which was $75.65 as they said it did finally work in Vancouver but not in Alaska. They refused to take into consideration the hours that was wasted of my holiday trying to get the product they sell to work. They said it wasn't their fault and blamed my phone and the provider even though this is a product they sell. I have travelled many times overseas and have never had an issue with any other sim card I have purchased from other companies which have worked immediately upon entering the country that I was visiting.

My first experience with buying and using a data only international e-sim product. Bought cheapest local TravelKon e-sim to see how it all worked before travelling (first time my other half and I have e-sim capable phones). Dead simple to buy the right e-sim for our purpose from the many plans offered, and the process of activation and configuring… Read more

phone settings was idiot proof. Wife travelled though several European countries and the TravelKon product worked flawlessly. Our local physical SIM cards are with Boost, so no need to use their overpriced roaming service and just used TravelKon and Boost's WiFi Calling and messaging.

Only criticism I have was that to check data useage with this particular e-sim card was either through the phones settings or by going onto TravelKon Chat (Whatsapp I think it used) or email and asking. Also, the TravelKon data only e-sim can't be recharged - once its data is all used (or the plan expires) you'll need to buy another e-sim. When the data runs out though is doesn't stop, it slows to a crawl so messaging would still be possible before it expires.

Another positive was I used their customer service chat system to ask a few questions I didn't see the answers to on the web site and their chat service was quick and easy to use and all my questions were answered. Recommended TravelKon to a couple of friends also headed over to Europe and they were also really happy with its ease of use and performance. I'll use it again for sure.

Instant customer service. I purchase 2 and had to cancel due to my device being incompatible however I recommend the service for its instant response and service.

Definitely great customer service and support. Have used them 3 times for myself and once for hubby, no issues with connectivity. When we encountered problem with installation (and recently the signal problem) the support is there and response was very prompt. You do need wifi though to be able to chat with them (when the problem occurs) but being able to chat through WhatsApp is a win for me.

Used various sims over many trips . Seen Travelkon had a 7 country's, asia Sim 30 day exp. Decided to give it a try. I just returned recently. Trip June 2026. I had my doubts. installrd just prior to landing turn it on and boom! Just like that on and active immediately at klia2 great speed no changing settings. Just straight up. It roamed by… Read more

itself. Never cut out . I was up and down to islands and lots of out of the way locations in Malaysia. This sim never cut out.The best thing is it didn't pull extra data like some do . Flew out to Thailand toggle off and then back on before landing good to go!! my grab was booked and away you go. Great Sim definitely will be using next trip. Never ran out of data still was running when I left and I had it running all day everyday. How does it compare to my other set up? Game changer ! I easily would of had to top up and use 2 cards.

Do not waste your money on Travelkon as we had minimal reception in Canada, even in the centre of Vancouver. Spend your money on a quality esim provider like holafly for your Canada trip. Show details

Got an esim for my wife and physical SIM for me. Both have Motorola phones and checked online for compatibility. Both were for calls and data in USA and Canada. Wife's esim didn't work as it was assigned to someone else. After 3 days of IT involvement she got a data only connection. Mine worked fine BUT I was given a phone number very recently… Read more

used by a Florida resident. So kept getting calls and messages every day. Worse still as I was in Alaska so I was peeved getting calls at 4am. So yes, they work, kind of.

Excellent service - good product and well priced and fast delivery. Very responsive to questions and helpful responses to help with getting the services activated Show details

I have purchased several eSIMs from TravelKon and never had an issue. Easy to set up and doesn’t break the bank. Their WhatsApp customer service is also fast. Highly recommend.

Customer service is impeccable. Ordered 4 eSIMs for our trip and 3 worked perfectly while there was an issue setting up the 4th. Travelkon customer service worked overtime in order to resolve the issue and I couldn’t be happier. Price was also very competitive. Will definitely use again.

Good coverage in Remote Tibet Good coverage in even the remote parts of Tibet, Kailash Kora and Everest Base Camp. Was able to do even Video calls with family from these remote areas. Support was also very good on WhatsApp. Setup was easy as well. Show details

Excellent company & customer service on all… Excellent customer service on all counts. Online chat/help made connection to eSIM very easy. They even honoured the discount for my Euro trip after a day late. Great company Show details

We have been considering purchasing Travelkon SIM cards for our trip to Vietnam. Have communicated with their Customer Support Team twice and found them extremely helpful and able to answer every query that I have. Will definitely purchase them for our trip Thanks Team.

I had trouble activating esims for both of our phones but the Travelkom support team were very helpful and patient getting me to set up the phone correctly. They responded straight away to my queries in real time Show details

I recently discovered that the eSIM I purchased wouldn’t be valid for my upcoming trip, which was quite stressful. I reached out to the Travelkon team, and they were very responsive and resolved the issue immediately. Overall, it was a great experience with excellent customer service. I would highly recommend Travelkon to fellow travellers!

I already bought my eSim (5GB/30days), but I felt it was insufficient to use and contacted the support team to change the new one and they did help me so fast and professional. Show details

I incorrectly ordered too many eSIMs. Contacted support and they kindly offered a store credit so I could purchase the correct SIMS. Purchasing is simple and support experience has been great.