764 reviews
Simple online doctor made it very easy to get a consultation about a problem that was embarrassing to discuss with my regular doctor. They made me feel comfortable about addressing my problem and helped me improve my life. Show reply
Great online experience with Simple Doctor. The process was quick, easy and hassle-free. The website was simple to use, and the service was professional and convenient. Highly recommend! Show reply
Reviews with attachments
Wanted to sample some Cialis with a very mild ED problem - 62yrs old, good health, fit. The sign up process, health/medical questions, ID verification and payment with simpleonlinedoctor was straight forward and easy. Got my Dr consultation phone call (Australian Dr) within 2hours of my ID verification and received my Cialis within 24hours by… Read more · 3
Express Post! I ordered Cialis 5mgx28 (daily) tablets to start with. This company is the real deal. Very happy with the experience and although I could get the prescription cheaper dealing with my GP I will definitely order through SimpleOnlineDoctor again. Value for money 4/5 but overall experience 5/5. As for Cialis itself (5mg/daily) - I've found it vastly superior (for me) to Viagra as it means I'm always 'on hot standby' 24/7 and with zero side effects compared to Viagra. I'm loving being woken up at 2am each morning with a throbbing, bulletproof boner - just like being 16 again! For maximum benefits obviously limit alcohol consumption. .
Amazing service and good medical support – The products are amazing! And the support staff is very helpful. Ive been on Saxenda for 5 months. I am so happy with the results Saxenda has given me. I am using Prolistat (Orlistat) now just to help me maintain my weight and I honestly can’t wait to reach my goal weight! Show reply
There auto reorder system broke with their new website so never got a reminder I Called 3 times after my meds was 8 days from running out and no one even answers their phones Went to their web and started my details and my information from scratch as their website update caused issues. This was found out after waiting 4 days for an online… Read more
enquiry response.
Placed new order again and they took my $608 and 4 days later for a time-sensitive script and still no order, no email, no products and no info.
It's not hard, I paid, i have Order number 5079. Sad this is what happens to Aussie companies, just can't handle the cash and fraud to their customers
No contact from business after placing order $120 – Placed an order and am still waiting for email correspondence or someone from the business to call me so the order can be processed. THERE IS NO CONTACT PHONE NUMBER FOR THIS BUSINESS. Next time I will know to check before ordering on a new website. An email acknowledging the order and expected wait time until someone will contact a customer would not hurt??
Hi Samatha, We apologise for the delay in… Read more
Warning a specialist – HIGH ALERT to Dr Yogesh Nikam. My name is Thi Phan, my husband Felix Chui made an appointment for me to see dr Nikam 24/01/2023 and paid $100 deposit on 3/11/2022 in advance as requested. Unfortunately my illness was serious and no longer could wait. Luckily professor Felix Chan gave me an urgent appointment 3pm Saturday 5/11/22 to see me. My… Read more
husband then called Dr Nikam to request $100 deposit refund in mid November but they said it is not refundable. The appointment was very far from the appointment day, it was not 48 hours in prior. $100 only a candy of a specialist, we rather get the deposit refund, we can donate to the poor in Africa rather leave it to a doctor without morality and we should never see a doctor who has NO MORALITY
Hi Thi, Thank you for reaching out - It… Read more
Latest follow-ups
Steven helped me through an issue that was causing concern with a repeat prescription. He was very helpful and guided me through what exactly would be done to resolve the issue Show 2 replies
Follow-up · Easy, simple and quick. Gets to my apartment within two days
The only downside is the cost. Outside of that, I couldn't fault them. I picked my concern, did a simple questionnaire and then it was sent off to a doctor to view. The doctor called me at my chosen time to have a quick chat about my needs and the… Read more · 2
medication. They immediately approved the medication and I received it in well under a week. I have purchased twice and I will be back.
Follow-up · Delivery was insanely fast. I live in a rural town and received my order within the same week I had purchased it. I couldn't be happier with that kind of service.
If I could give you zero stars I would. Do not deal with his company in Australia. They using Dr.’s in England and you have to wait for hours and hours for them to email you back so if it’s during the day there it’s oh it’s night time there so you… Read more
can wait 48 hours or 24 hours for a response to get a simple medication, etc. Absolutely horrific I waited. Four days to get a prescription I’d run out of my medication……,, AVOID THEM LIKE THE PLAGUE.
Follow-up · Still annoyed about my experience with this dreadful company. I don’t even know if the products they have are legitimate because I did not lose any weight on the weight loss GLP1 program. Which is extremely unusual.. Terrible experience all round and more expensive than other companies. I wish I researched more thoroughly.
Dear Michelle Thanks for your review, and… Read more (+3 replies)
Positive reviews
I found the process relevant to myself to be clear and easy to follow the steps required. The process overall to delivery was extremely quick and I was kept informed thru tracking. I would reccomend this service for people needing support. Show reply
It is an uncomplicated way of acquiring medication in my remote location without having to travel 80kms. The consultation was on time and not particularly unpleasant or inconvenient. The post tracked medication arrive in a timely manner. I recommend Simple Online Doctors. Show reply
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I had an excellent appointment with a great doctor. He was able to access a particular brand of tablet that I have been using for over 20 years. I am extremely greatful for his thorough consultation and that he went above and beyond to attain my particular brand of tablets. Thank you! Show reply
Negative reviews
Works better than I thought. Consultation over the phone exactly on time and takes only a few minutes. Delivery by Australia Post left in mail box without having to sign. I see Simple Online Doctor are going to follow up why I did not sign for the delivery. That's not so convenient then if I need to be home to accept delivery. Maybe try another site next time
Thank you again for taking the time to leave… Read more
I have spoken to a nurse for consultation and she was fantastic, I was told a Dr would contact me following the video call. Heard nothing back, messaged them and then they had explained that I have to buy the product and have an active order to be able to proceed. Spent a lot of money upfront and there seems to be no real urgency or care in the… Read more
fact that it’s now been 4 days and I still don’t know if I have been approved. I had a video call with a clinical dietician and she was lovely. Was told that a Dr would contact me to make another consult the same day or the next morning, still haven’t heard anything back. I wouldn’t complain if I didn’t pay as much as I didn’t upfront before even getting approved. This is suspicious and I’m honestly thinking about just getting a refund and finding someone else.
Hi Hayley, Thank you for sharing your… Read more
I get what I need, but these guys provide no illusion of care or service. Digital platform is awful, login only works sometimes, information gets lost. Very hard to get a human response from customer service for help, but those that have responded to me have been good. The doctors are hit and miss, I have had one that seemed to actually care, but… Read more
mostly they seem disinterested while they try to run through the required questions in under 2mins and get more patients through the cattle gate. If you are okay with this experience, and paying A LOT, then this is a legitimate way to access medication online.
Hi Zureka, Thank you for taking the time to… Read more
Recent reviews
Literally really fast and easy process, I got my medication in just 4-5 days after consulting. Thank you so much simple online doctor services to make it easier and stress free process. Show reply
I had a really great experience with Simple Online Doctor. The whole process was quick, easy, and convenient. The online consultation was straightforward, and I received my prescription without having to wait for an in-person appointment. The service was professional and easy to use, and the communication was clear throughout the process. I would definitely recommend Simple Online Doctor to anyone looking for a convenient online doctor service. Show reply
Excellent service. Have been using Simple Online Doctor with confidence for a number of years. Straight forward process with, as required, a convenient online consultation with a doctor who ask pertinent general health questions, and suggests follow up actions with GP as necessary. Very happy customer, thank you. Show reply
Exceptional service from start to finish! I’m genuinely impressed with my experience. The ordering process was simple and convenient, and my medication arrived much sooner than I expected. What impressed me the most was how carefully everything was packaged. My medication was still perfectly cold when it arrived, and even the ice packs hadn’t… Read more · 1
melted. It was clear that great care had been taken to ensure the medication stayed at the correct temperature throughout delivery.
The whole experience gave me confidence that they truly care about their customers and the quality of their service. Fast delivery, excellent packaging, and a smooth process from beginning to end.
I would definitely recommend Simple to anyone looking for a reliable and professional online healthcare service. Thank you for providing such outstanding care and attention to detail!
The doctor was professional, easy to communicate with, and made the entire process quick and stress-free. I felt well looked after from consultation to delivery.
Getting ED medication is extremely efficient and timely through this provider, unlike some others, where the process is frustratingly difficult. If you're 50 and active still I highly recommend them, as does my wife! Show reply
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Simple Online Doctor made getting medical advice quick and stress-free. The process was easy, the doctor was professional and helpful, and I got the care and medication I needed without leaving home. Highly recommend! Show reply
A great service, easy to use with helpful and understanding practitioners. Delivered medication to my home, super convenient in a busy schedule avoiding waiting time in doctors waiting rooms. Show reply
Friendly and professional staff. I have been using Simple online doctors for a year now. They are very understanding and knowledgeable. They listen and reply promptly. I am extremely happy with their service. Show reply
It was very Fast and easy. Very very Painless. Highly recommend Show reply
Excellent company to work with. Doctors are very knowledgeable and helpful Show reply
Talking to the doctor was good he understood what i was needing and his maner was fantastic and knowlageable and the delivery was fast Show reply
had a question about changing appointment time. Resolved easily in 2 minutes. Show reply
Easy straightforward and low stress experience. Thank you very much. Show reply
Extra Information
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Hi John Thank you for taking the time to… Read more