Best Online Doctor / Telehealth Services
Updoc Australia: 24/7 On-Demand Telehealth 🏆 2026
4.7Get 20% OFF your first Standard or Priority Telehealth Consult with "PRODUCT20" at the checkout. Request a consult from anywhere in Australia.
updoc 🏆 2026
I tried to book a consultation. They took payment t of $79 then said they couldn't give me a consultation. Then they only refunded $19
Kin Fertility
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Tried a few prenatals before settling on Kin, and I'm so glad I made the switch. They don't upset my stomach, don't leave a horrible aftertaste, and are much easier to take than the others I've tried. Highly recommend!
InstantScripts 🏆 2026
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Very happy, doctor was pleasant and very helpful. Happy customer.
Stigma Health
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Fantastic prompt service. Messages were responded to quickly Great staff to talk with. Will definitely be using again!
NextClinic
Left home without My 2 Insulins yesterday. My hotel concierge held your details. My son did the phone & leg work. Doctor was wonderfully helpful with the eScipt. Couldn't have asked for better!!!
Prime Medic
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Very professional online gp service when you could be stuck inbetween specialist appointments. They really try to help and listen even if they can't they will help. Give them ago
Pilot
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Easy to have a consult with and dispatches required products promptly
Healthylife 🏆 2026
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Pacakge with items arrived quickly. Long expiration dates on relevant items. Easy and quick process. Great product range.c
Youly
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The simplest way to get your medical certificate. I've used Youly many times. I highly recommend
Abby Health
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Have had mixed results with this service. The professioanl (nurse) practitioners vary from very helpful to adequate. Support, well, they're another… Read more
story entirely. Worse than useless. Anyway, on the practitioners. Like every service providing prescriptions, they start with the scripted questions. Then they seem to go their own way. Each having a different way of handling repeats from no problem to no, now what's the next question. Support sucked 2 hours out of my life today while I tried to explain that I was unable to see their QR code in their app which their SMS kept sending me to, and then, tired to have them send me a PDF of the QR code. Most of that time was spent waiting for replies while they answered other inquirers. Clearly they're understaffed for the service, the result of which there isn't any. Overall, it's a good idea as long as there's a simple need. Once it gets past a single contact for a single prescription, it falls well short of expectations. Sincere repeated apologies do not compensate for the stress and loss of time to complete what should have been a simple task...I want the QRs for my prescritions. Two hours to get that is not good. I'm giving them 3 / 5 because three practitioners were good enough and 2 support need retraining.
Talked Therapy Platform 🏆 2026
Easy to use platform and I have found my therapist good so far. I have only had 2 sessions but feel like I will continue for the foreseeable future.… Read more
My therapist has been easy to deal with and has given me a few good/useful tips. The benefit I have found with Talked Platform is that there was not a long wait to see a therapist and while I was needing one sooner rather than later.
Burst Health

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Burst Health are always absolutely so great & always have been!! The Doctor's, ladies, gents are so very, very helpful, kind, nice, friendly & will… Read more
explain everything to you & are more than happy to assist you anytime. Definately the best!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Hub Health
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On time phone appointment. Quick, helpful and pleasant. Alway have been very helpful and caring.
Simple Online Doctor
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easy process, competent gp, happy repeat customer, very speedy shipping and delivery
PrEP Health
I've been using PrEP.HEALTH for years, and their service is consistently outstanding. The platform is easy to use, and the support team is always responsive and professional. Highly recommended for reliable, stress-free care!"
Dr Jimmy
I’ve used Dr Jimmy several times and have always found the service quick, straightforward and professional. Medical certificates are provided promptly and the whole process is very easy. Highly recommend.
Instant Consult
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Instant Consult is fantastic when you need to see a doctor short notice, are away and unable to see your normal doctor or when you can’t wait a week… Read more
to see a local doctor. Book an appointment on line and within minutes you are speaking to a doctor. I have used this service multiple times and every doctor has been great. Highly recommend.
Doccy
Easy to follow instructions. Straightforward. Get assessed and medical certificate provided.
Minute Health
I also may have been tricked into paying monthly. I have tried to get a contact number for them and tried to cancel my subscription without success.… Read more
Scammers. They are also linked to Updoc but when I got in contact with Updoc they stated they are not linked but I know they are. I am going to have to change my bank account as you can not contact them.
The Lucy Rose Clinic
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Before starting my treatment I felt so exhausted all the time, my body ached, I had a constant feeling of anxiety and depression and I continued to… Read more
gain weight that wouldn’t budge even though I was doing all the right things. The team at the Lucy Rose clinic were so understanding and helpful right from the start. Once I started my supplements and made the necessary dietary changes I noticed improvements immediately. Within 2 months I dropped 7kgs, I had more energy, brain fog disappeared and that constant anxiety was gone. I’m excited to see any further improvements and look forward to feeling my best at 35
Our Sage
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Booked for a regular script repeat; I was away from home for exam period and hadn't kept track of how much medication I had left. The doctor was… Read more
rude and dismissive; she told me the dosage of my medication for my condition was extremely high. I told her it was actually at the low end and she simply told me "that is wrong". I have since confirmed that it definitely is at the lowest end.
She provided the repeat anyway (after a 1m 43s consult) so I'm unsure why she bothered being so rude to begin with.
If you actually need a skilled and knowledgeable practitioner I would not use this service.
Medmate
I recently used Medmate for a Doctor consultation. I knew if I went to my local medical centre I’d be waiting minimum an hour for a consultation.… Read more
With Medmate, a Doctor called me within half an hour. I received a text prior to notify the Dr would be calling soon. Fast, convenient and thorough. You also receive a follow up call from one of the Nurses a day or two later to check in on you and to see if you’re doing well. Such a fantastic service, I was so impressed! I will definitely be issuing this service again.
ConsultNow
Received the information I needed to claim a medical certificate and within a couple of minutes I had one,didn't need to talk to anyone,will use again
Qoctor
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Bad service, they booked me in for an appointment, and the doctor never showed up.
InstantMed
Fast, convenient and easy. The whole process was simple and effective in getting the right help
Panraa Clinics
Really quick and easy service to get a required prescription, emailed over to me whilst still on the phone and the Doctor stayed on the line until… Read more
I’d checked I received it which I thought was great too! Well worth the money I paid, cheaper than a consultation at my regular gp and much more convenient
someone.health
Good luck trying to get an appointment..Psychologists seem to be working elsewhere and donating a few bulk billing sessions to look good. They honestly dont care about your welfare and will try to match you with anyone
Kantoko
Very caring team and great support, easy to use app
Doctor Help
They refuse to backdate medical certificates, so my money was wasted
Click Clinic
Very poor turn around time to provide medical certificate….completed form on a Saturday and Monday lunch time I am still waiting. Contacted admin and… Read more
politely asked for an update to only be told 48 hours is the only time frame that they can provide.
I decided to pay for another medical certificate through updoc and received my certificate within the hour at a cheaper price.
I asked for a refund but was told they are only possible if you get over charged.
If you need your medical certificate promptly I would not bother using this company.
Dear Michael, Our admin staff advised you that as… Read more
Updoc Australia: 24/7 On-Demand Telehealth 🏆 2026
4.7Get 20% OFF your first Standard or Priority Telehealth Consult with "PRODUCT20" at the checkout. Request a consult from anywhere in Australia.
What is telehealth?
Telehealth involves a remote consultation with a healthcare provider when it’s determined that a physical examination isn’t necessary. Telehealth services are also used when you can’t see your healthcare provider in person. They can include diagnosis, treatment, and prevention.
Healthcare providers that can provide telehealth services include general practitioners (GPs), specialists, allied health providers, nurses, and mental health professionals.
Before the onset of COVID-19, telehealth services were mainly used by those living in remote areas or who didn’t live near the medical specialists they needed to access. However, now these services are widespread and able to be accessed Australia-wide.
Is telehealth right for me?
Whether telehealth is right for you will largely depend on your location and how accessible your desired healthcare provider is, your access needs, time commitments, and personal preferences. There may be some instances where you’d choose to use telehealth services, and others where you’d attend face-to-face appointments.
Here are some pros and cons of using a web doctor or telehealth service.
Is telehealth covered by Medicare?
This depends on the healthcare provider. All Australians with a Medicare card can access telehealth services from certain healthcare providers without paying more than they usually would for an in-person appointment.
That means that if your appointments with your GP are bulk-billed, your telehealth appointment with the same GP will also be bulk-billed. If you pay a gap fee, then you’ll pay the same gap for a telehealth appointment.
There are also many online health providers, partiularly startups, that do not offer any Medicare rebate, which means you’ll pay the full cost of the service out of pocket.
Make sure you're eligible for a Medicare rebate with your GP
Check with your GP first to see whether you’re eligible for a Medicare rebate for a telehealth appointment. To be eligible for a Medicare rebate, you must have had an in-person consultation in the previous 12 months with the same GP or another GP at the same medical practice.
What to look for when choosing an online doctor or telehealth service
Services
You can find a variety of health services offered by different online providers. Some online health services specialise in certain areas of healthcare. For example, Kin Fertility specialises in reproductive health, and offers a contraceptive pill subscription service, which involves consults with a GP via text message and medication delivered straight to your door.
Similarly, Stigma Health offers discreet STI testing, allowing you to get a referral for testing without seeing a doctor, and sending results of your test straight to your phone.
Generally, e-health websites do not offer services for medical emergencies.
Communication
Check the communication methods offered by a provider, such as video, phone, email, or text consultations, and choose a provider that offers a method or methods that suit you.
Ease of use
Considering most or all of the service is done online, via video chat, or over the phone, it should be easy to navigate without assistance. Look for an easy sign-up process for online services, as well as easy-to-reach customer support, just in case you run into any issues on the website. If the service has a mobile app, look for a user-friendly interface that’s easy to understand.
Read reviews to see how accessible an online health service is
Reading reviews to see how simple an online service is to use will help you decide whether you want to try it or not. Reviewers on ProductReview.com.au discuss things like how easy it is to make an online appointment, how quickly their medication or results arrive, and how user-friendly they find the website or online portal of the service they’ve used.
Availability
Although telehealth doctors and services are seen as more convenient, you may still have to book an appointment well in advance. Check wait times, appointment duration, and compare your schedule to the operating hours of the service to ensure it’s easy for you to access.
Quality of care
Looking for reputable, experienced healthcare providers can help ensure you have a positive experience. Look for the credentials of a doctor to learn more about their area of expertise. Again, reading reviews can help you figure out whether practitioners are informative, helpful, and empathetic.
Privacy and security
If the privacy of your personal and medical data is a concern to you, make sure the healthcare provider has strong privacy and security measures in place to protect your information.
How can I get a medical certificate without going to the doctor?
If you’re too sick to leave bed but you need a medical certificate, then there are services that can help you. Now, there are plenty of online services, such as InstantScripts and updoc, that let you get a medical certificate without a face to face consultation with a GP. These completely online services usually come at a cost, usually costing between $20 to $25.
Some pharmacies, like Priceline, also offer medical certificates at a cost, letting you skip the doctor’s waiting room.
The bottom line
Online doctors and telehealth services offer a convenient way to access the healthcare you need, particularly when a face-to-face appointment isn’t necessary. Knowing what services are out there, whether you’ll have to pay, and how to choose a service that suits your needs will help you keep on top of your health and wellbeing.
Dear Russell, we’re sorry to hear that you have… Read more