426 reviews
AI reviews summary
Pros
Verdict
The Talked Therapy Platform receives overwhelmingly positive feedback for making mental health support accessible, convenient, and straightforward through its telehealth service. Users frequently highlight the ease of browsing detailed practitioner profiles, booking appointments, and managing administrative tasks such as Medicare and private health insurance rebates. While a small number of reviews note concerns regarding pricing or platform navigation for specific family account setups, the overall sentiment indicates a highly effective and supportive service for connecting with quality mental health professionals.
Easy to use platform and I have found my therapist good so far. I have only had 2 sessions but feel like I will continue for the foreseeable future. My therapist has been easy to deal with and has given me a few good/useful tips. The benefit I have found with Talked Platform is that there was not a long wait to see a therapist and while I was needing one sooner rather than later.
Reviews with attachments
Talked is such an easy and convenient platform to use. Finding the right professional was simple, and the whole process—from booking to connecting—was seamless. It’s reliable, user-friendly, and has made a real difference for me. Highly recommend! Melissa Harris is absolutely wonderful! She is warm, professional, and easy to talk to, which made… Read more
me feel comfortable right away. Her guidance has been supportive and practical, and I always leave our sessions feeling clearer and more confident. I’m so grateful I found her through Talked and would highly recommend her to anyone looking for genuine support.
Recent reviews
I found the talked website really easy to use and the customer service very helpful. I didn’t feel my therapist gave me anything that I couldn’t get from talking to a friend, and made me feel like my challenges were not significant enough to have sessions with a therapist. Would have like to have seen a different approach. Show details
Bad platform, doesn't allow you to easily interview therapists – I've been logged out and prevented from logging because I started interviewing therapists. The problem with therapists is that they expect you to spend $100-200 per sessions without even knowing the plan or how things will go with you. It's more of trial and errors. They tell you they listen, I ask a question in writing, i get a response about… Read more
something completely different, not sure how they really listen. I ask one therapist, what makes you the right fit for me? The response is "because I handle athletes", maybe I should buy a fancy phone, that might get a CEO job. Interview is extremely important and the platform should encourage it, we are handing our personal information and deep information about ourselves to a therapist that we don't know anything about!
Hi John, sorry to hear you couldn't find… Read more (+4 replies)
Appreciate the flexibility of telehealth and how easy it is to claim as appropriate, and found it really easy to match with the right therapist based on their profiles being informative
I’m speaking with a therapist through Talked which has been enormously easy to navigate through a difficult time for my mental health. The site is easy to navigate, you have AI generated session summary which is a great tool to go over session outcomes, the site is optimised for both web and mobile usage. Plenty of qualified… Read more
therapists/psychologists to choose from and easy to pay/book with Medicare rebates provided. Do need a MHP from your GP. It’s saved me a lot of hassle and a lot of time in finding a therapist suited to my time & requirements.
Making a booking is easy and you have a variety of therapists to choose from. And type of call. The one i choose gave me valubale feeback and recources after my session
I have been seeing Catherine and she has the most warmth and patience that has helped me feel seen and heard. I am based in Perth and she is over east. I’m so glad we have access to a platform like talked we can use to find a psychologist that suits our needs.
Very easy to use Talked and connect with a clinician I feel comfortable with. I love that I can attend sessions via my laptop anywhere around australia which suits my lifestyle!
I love using talked. The psychologist appointments through them are easy to get set up, great for navigating therapists and all around great customer service that checks in if you miss a few appointments.
Really easy to book an appointment and the wait lists weren't too long. Also great diversity of practitioners available. A little bit heavy on the questionnaires done on the first session - feel it would have been more helpful for these to have been sent out beforehand or not rehashed as much.
I am so much happier now! The therapist I choose to help me on my mental health journey is absolutely lovely who only wants to help me in the best way and give me the best tips. If you are anxious to reach out for help, like I was, please don't! Asking for help and having someone listen to you and understand how you feel may just be what you need. I love Talked Therapy and I would recommend it to everyone!
Find out how Talked Therapy Platform compares to other Online Doctor / Telehealth Services
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Such an easy option for a busy life, from getting mental health plan to securing a therapist that I connected with, I've been able to do it all from my home, around my schedule, and without needing to source child care- amazing!
Talked has made accessing quality telehealt very simple and straight forward. The session summary delivered very quickly after the session has completed is a great review tool. I found the Tech is easy to login with. My practicioner has been very helpful and we are making prompt progress with my health it feels thus far after a couple sessions.
This is a wonderful service and I’m grateful for it. I prefer face to face but it has been a real blessing to have such a wonderful therapist all the way in a different state able to see me while I’m in my own home or car. Very grateful.
Revolutionary platform making therapy accessible and convenient around real life. No being put on waitlists. You can find someone quickly that meets your needs, at a time that suits you. Couldn't recommend more highly.
Incredible company, the journals are really reflective and the insights after really help to understand strategies afterwards and summarise what your brain is going through
I have found the Talked app and website to be laid out in a way that makes sense and is easy to find what you are looking for. The pictures and profiles made it easier for me to pick a therapist that was knowledgeable in the areas I believed I needed help and found a face that I found a connection or looked as though I could trust which was… Read more
important to me. All the gentle reminders help me keep track of the appointment, payment and notes on my sessions. I am over all very impressed with this service and I look forward to continuing with my progress.
I used the TALKED platform to access psychological support and found the experience to be positive and straightforward. The platform was easy to use, making it simple to connect with a psychologist without the added stress of travelling to appointments. The convenience of being able to access support from home helped reduce some of the barriers… Read more
to seeking help, particularly during a difficult period. I found the service professional, accessible, and supportive, and I felt listened to throughout the process.
For anyone looking for a convenient way to access psychological assistance, I would recommend the TALKED platform. It provides a user-friendly and effective way to connect with qualified mental health professionals and receive support when it is needed most.
Pretty helpful, does your medicare rebate for you. Also, nice interface with a search function, screening and message function. Also had a wonderful first session.
The ease of booking appointments through this platform has been amazing. I've completed two sessions so far and have already booked my next one. Being able to message psychologists beforehand to check whether they offer specific services is a great feature. There is also a wide range of professionals available, making it easy to find someone who suits your needs whenever you're looking for support.
Find out how Talked Therapy Platform compares to other Online Doctor / Telehealth Services
Know better, choose better.
Was referred to Talked through a GP and found the platform very easy to use, got to select my own therapist and found a very good match. The summaries are very helpful and payment processing is simple.
I’ve only just started with Talked but the app is so easy to use and picking a therapist is made easy by detailed profiles of them all. I find my therapist lovely and easy to talk to it and feels quite personal even by just video call. I highly recommend Talked
due to a few traumas in my life, i was always afraid to dive into therapy. but meeting my therapist on Talked was such a comfortable experience and i'm finally in a situation where i feel fully supported, cared for, and listened to! its so convenient to access within the time i need a session, and living in a more rural/remote area, being able to… Read more
have online therapy and still feel very much connected to a professional has helped greatly. thank you Talked and i highly recommend this platform!
I was really struggling to find someone to talk and then came across talked.com. I have found a wonderful psychologist to talk to about my issues and have found it very beneficial to my mental health and well-being. Highly recommend
Disclaimer: this review is response to a reward offer - but is genuine. I've used talked many years ago and have started to use it again. For someone who is not able to go to in person therapy, it's a very good platform for telehealth options, reducing one aspect of barrier to entry. One thing I'd really prefer to have is that all therapists and… Read more
counsellors on the platform be required to do a 15-min free consult call, only because a session costs alot, and it would be nice to have a quick chat to see if they fit needs before paying a big sum.
Otherwise, the platform is great. I've only used video telehealth and the video quality and audio just depends on your wifi connection. Booking in is easy, and there are many therapists to choose from; hopefully one will suit you.
Talked has enabled me to ensure that I receive the appropriate care I need by matching me with a variety of psychologists to choose from. I was able to select Dr. Simone as my ADHD therapist, and my first session with her has been amazing so far. I know that I will be able to access my best self through this platform. The Talked dashboard is also… Read more
amazing - I was so surprised to see that it had journal prompts for me to dump all my thoughts into, a wellness checker amongst other features. I am also able to message my therapist quickly on reminders or basic things before our face-to-face session. The overall vibe I get from Talked is that it genuinely cares for your wellbeing, not just a simple platform to randomly place you with a therapist for the sake of, but truly to encourage you to take that first step into seeking therapy for your welfare and mental wellbeing. Thank you Talked for being so user-friendly and warm!
I was under the impression that online therapy wasn’t a thing that could be covered by private health insurance until I came across Talked. No websites were ever clear if private health could cover sessions but Talked helps you sort therapist that COULD be covered by your private health. I sorted to my insurer and found the person provider for me.… Read more
Talked gives you a photo and a description written by the provider so you can learn about who you’re talking with - you actually get to choose who to start your journey with. I was able to read through everyone’s profile and find the perfect fit for me. Price is up front and the ease of getting the invoice for private health is so easy. I’m so glad I found Talked.
As a single working mum it’s so hard for me to manage appointments for myself . Talked has allowed me to pursue therapy I’ve been wanting to do for so long from my own home at a time that suits me. I’ve loved being able to find a therapist suitable to my needs
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Thanks for your feedback Hannah, we’re… Read more