855 reviews
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Verdict
Overall sentiment towards The Local Guys Pest Control is overwhelmingly positive, with customers frequently highlighting the exceptional professionalism, reliability, and expertise of individual technicians. Reviewers consistently note effective results in resolving various pest issues—ranging from rodents and ants to possums and spiders—alongside efficient booking processes and transparent pricing. While a small subset of reviews indicates occasional challenges with follow-up communication or minor billing discrepancies regarding GST, the vast majority of experiences reflect high satisfaction and strong willingness to reuse or recommend the service.
Had a bit of issue with insects etc at the house. Then one fine day they all came out like Armageddon I really thought geez I need help lol. I call the local that’s when jason answered he was very friendly prompt and knew his goods. Finally I had the answer god was coming over and by the time he finished the hours and days after they were all… Read more
finally gone and dusted. Thanks jas you really sorted and took the stress off me no more brooms mortein thongs hahah I can finally have a drink in the backyard in peace I will use you for life great work mate.
Dooley is very thorough and professional. Detailed inspection and thorough report sent very quickly. Great communication about different treatment options and prices are reasonably quoted. I will continue to use this trusted business for my regular termite inspections. Show reply
Reviews with attachments
I could not be more pleased with the service I got from The Local Guys, particularly Aspreet Bajwa’s branch in Lincoln/Rolleston. I bought a used car and had some spiders coming out of the vents, I’m not too car savvy or knowledgeable about getting rid of bugs, so I decided to enlist the help of the local guys. Aspreet returned my call… Read more · 1
immediately, was able to squeeze me into his schedule the next day, and was so friendly and personable. He explained the whole service thoroughly, allowed me to ask all my questions, and was so efficient in his service. Turns out I had a MASSIVE infestation of spiders, he brought me out to show me the problem spots and I was shocked. I would have had 0 idea and I was so so thankful I called him. He even showed me some pictures of how big the spiders were, which was great because my family abroad was very curious and wanting photos. I cannot recommend this service enough!! Thank you SO much to Aspreet & the local guys!
F@#!ng EXCELLENT.... He was here within 15 minutes talked through what he said he was going to do and did the job , removed the hidden stinky rat!. Very friendly and had a good laugh with him also incredibly respectful of my son who has Autism. If there were more stars you would have got them. Will highly recommend to all friends and family, cheers Jason one happy customer here! Show reply
Andrew from Local Guys was fantastic. Total pest nerd (which is exactly who you want!) Super knowledgeable and explained everything properly. After some nasty spider bites, he fumigated my home thoroughly, even doing the car, bins and outdoor areas. The next day I found massive spiders and moths on the ground, so I know it worked! Such a relief. Highly recommend. Show reply
Very impressed with the service from Dooley Adams. Extremely detailed and thorough — he treated every single corner, which previous pest control guys never bothered to do. You can tell he takes pride in his work. Highly recommended. Show reply
We had a pigeon infestation in the roof space of our apartment block with over 100 pigeons nesting in our roof!! I called a number of companies and could not even get a supplier to come and take a look without charging me over $200. Other suppliers also told me that I would need to get multiple different suppliers to come and rectify the problem… Read more · 1
(a roofer, a pest control expert and a supplier to replace the insulation in the roof.
Raj came out, did a thorough inspection of the roof, identified the problem and provided a full solution. He took photos and provided very sound advice. The project was done in stages starting with removing the pigeons as humanely as possible, getting a roofer in to repair the roof, cleaning up the roof space and replacing the insulation and baiting the roof, as it was also discovered that the pigeon eggs had attracted rats, so we also had a rat infestation.
Raj and his team were very solution focussed. I was kept up to date with progress as they went along, and received videos of the repairs as they were completed.
I highly recommend the Local Guys who provided me with a complete solution to a very challenging problem. The team followed all required safety protocols and delivered a fantastic outcome. Raj continues to come back to the property to check the bait traps and top them up to ensure that we rectify the rat issue.
Great service and value! Jason came out to do a barrier spray on my house, he was kind and knowledgeable. We were concerned about the safety of the spray for our kids to be around it. and he took the time to explain much safer the new solutions are and that once dried (2 hours at most usually) the product is completely safe for pets and kids to be… Read more · 1
around! Fantastic!
As you can see from the video he was extremely thorough when applying the barrier spray.
Garry is professional and patient explaining things! Thank you Garry for the service Show reply
Latest follow-ups
Daniel responded promptly and came at the time arranged. The possum removal was done quickly and efficiently. He was pleasant and helpful and the cost was as quoted, I am satisfied and would have no hesitation in recommending him for this type of work. Show 2 replies
Follow-up · Roof tiles moved to cut access and minor repair to facia at roof corner. Single story - no problem. No follow up needed.
Usually don’t make reviews but these guys (Jason specifically) are certainly worthy of one. I sent an inquiry late on a Friday night after a very stressful couple of days at home alone with the kids and all of a sudden a mouse problem! Jason was so… Read more · 2
helpful, quick to respond with a lot of knowledge and made availability quickly to come and help us.
He was on time, super friendly, very honest and got stuck straight into helping us.
Would recommend and use these guys in a heart beat.
Follow-up · Took very little time at all. Price was more than reasonable and process was explained well. We haven’t seen a single mouse since.
I was very happy with the srvice. It was fast and efficient. Show reply
Follow-up · The pests were eliminated and the house is clear.
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In-depth reviews
We were on the brink of losing our sanity after dealing with ongoing rodent and bug infestations in our home. We had already spent a small fortune on other pest control companies who would show up for half an hour, do the bare minimum, promise to return, and never follow through. We were completely at our wits’ end and had almost lost faith in… Read more · 1
Melbourne’s pest control industry—until we found Jason.
Jason inspected our property thoroughly, explained clearly what needed to be done, and booked us in without any run-around. He arrived on time, spent the proper amount of time completing a *full* treatment, and genuinely went above and beyond—far exceeding our expectations. You can tell he truly cares about his work and takes his profession seriously.
He didn’t just help us with our pest issues; he gave us back our sanity and the ability to sleep peacefully again. His pricing is fair and reasonable—he won’t drain your bank account—and he operates with true honesty, compassion, and understanding.
I couldn’t recommend anyone better for your pest control needs. Jason is the real deal.
As a younger woman living on her own for the first time I had no idea what to do about the scratching I was hearing in the roof and to be honest money is tight but I was not getting up there myself to have a look. I got a call almost straight away… Read more · 2
from Edward and not only did he come at the time he said he would, he explained everything in detail and I felt confident I had made the right decision contacting the company I did. I had called a few other businesses but the prices I was quoted as a base cost and the explanations I was given and in the delivery as to why it was so.. let’s just say it was the reason I decided to look around a little more. The good news is that there is no more scratching sounds and my bank balance looks a lot healthier than it would have been if I didn’t go ahead with what Edward quoted and delivered on. I will be telling anyone who needs a pest control service that The Local Guys and the pest controller Edward, is the only person I will use in future. Really great service from the initial phone call to the follow up call given once the job had been completed. Thank you for making this easy.
Follow-up · The follow up was exactly what it should be, I guess the warranty with the workmanship speaks for itself although I am pleased to say that I have had no issues with scratching from pesky mice since the original visit which I am thankful for.
Nothing short of Excellence!!! – We are an in-home disability care provider company and one of our Participants had experienced an extreme German cockroach infestation in their home. The infestation was advanced, spread far and wide and our company Director had made the decision to fund the treatment for the Participant, to ensure their health and general well being. I then… Read more · 1
engaged with Upper Coomera Local Guys Pest Control, and consider myself lucky that I came across that specific Upper Coomera franchise when obtaining quotes, as I couldn't ask for more thorough, well priced and such knowledgeable industry experts! From my initial inquiry with booking specialist Amy, to my interaction with Dan who performed the actual treatment, in my view, there was nothing short of excellence! Before the treatment started, I was provided with Dan's full list of compliance (inclusive of valid Blue card, First Aid/CPR, Police check) and relevant accreditation, which gave me a huge peace of mind, knowing who was entering our Participant's home. I myself had to support/facilitate this treatment alongside our Participant, however personally have a phobia of cockroaches, this is where I received huge support from both Amy and Dan, they were extremely patient, understanding and personable in that regard. Both Amy and Dan went above and beyond what my highest expectations were. I have never seen before someone so articulate with performing the spray, ensuring every nook and cranny attended to, not to mention the great pre-treatment information received to prior to, to ensure adequate prep for best treatment success. The communication provided from start to finish was faultless, and I found their price the most affordable Gold Coast/QLD wide. Most fundamentally, the level of knowledge, expert advise and quality of work performed was honestly next to none I have ever experienced. Their genuine care factor really goes a long way!
At this present time, we will be utalising Upper Coomera Local Guys' Dan and Amy for all our Participant's pest controls and termite inspections across the board! Additionally also for our personal homes, as they also offer payment plans (if need be) and can accommodate busy working individuals to cater to their available time. Thank you Amy and Dan for being so positively involved in our community, making such a difference to the health and well being of your clients, this truly aligns with our mission and you have us, as your clients for life! -T.B
Positive reviews
Jason was very responsive and came out to our house really promptly. I really appreciated the up front quote. He explained his findings and the process and offered to come back if there are any issues. Would highly recommend! Show reply
highly recommend Garry from The Local Guys Pest Control. From start to finish, his professionalism was top-notch. He called ahead to let me know he was on his way and arrived exactly on time. When it came to the actual job, Garry was incredibly meticulous. His attention to detail is unmatched-he didn't miss a single spot and took the time to… Read more · 1
ensure everything was done perfectly and safely. It is rare to find someone who takes this much pride in their work. If you want a pest control service that is punctual, thorough, and highly professional, ask for Garry. I will definitely be using him again!
Dooley was absolutely fantastic to deal with. Prompt service & extremely efficient. Very knowledgeable & provides service with a smile. Highly recommend Dooley for any pest control services required. Show reply
Negative reviews
Got an indian guy for Pest control Papakura, after doing his job, we didnt see any results we reached out him, everytime he use to make new excuse and didny showed up as they gave us gave 6month guarantee. Even try to reach service center no response! Worst service!!
Poor follow up and still have issues following 2 weeks following service
Debatable outcomes – John and Raj are pleasant and knowledgible young men who were in tune with my attitude towards poisons, ie preventing poisons from making their way into the food chain via poisoned animal carcasses Your product seems to address this issue partly but I don't think completely Thank you John and Raj
Thank you for your feedback Valerie, the feedback… Read more (+2 replies)
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Recent reviews
Garry Williams 10/10 service. He was quick, in and out within 15 minutes. Very professional, and a really good cost for the service provided. Couldn’t recommend them more. Show reply
Fantastic service. Dooley was communicative, accommodating and efficient. We were on a tight schedule to vacate our property and he made sure it was done. Reasonably priced as well. Highly recommend. Show reply
The initial response was exactly as promised; call back within 2 hrs. Mark Lyndon communicated clearly and an appointment date was set for soon after first contact and he was on time. Very nice person and paid attention to detail. He reconnected as he said and came back to some more "lethal" spraying LOL. The service etc was great, BUT if you give… Read more · 1
someone a 14 day account DO NOT send reminders to pay after 3 days! invoice on the 13th reminder in Sunday the 16th.....I own a business myself and we never do that.....give the benefit of doubt that your customers are all grown up and don't need reminders 3 days after a bill, that is not due for another 11 days. If you are dead set on reminders; do it closer to the invoice due date. Suggest you review the backend of your billing system and make some adjustment or issue "payment due on invoice" accounts. I did tell Mark how I felt and asked to pass my comments onto whom ever is responsible for billing. Kind regards Cathy Hurford
Dooley was incredibly thorough in his search for bedbugs and was super knowledgeable in his explanations! He responded to texts quickly, and he's also just a fun guy to talk to :) Highly recommend! Show reply
Fantastic Possum Removal Service by Clint Greentree. I couldn’t be happier with the service I received. He was extremely courteous, polite, punctual and professional from start to finish. He arrived exactly when he said he would, quickly identified the issue and carried out the possum removal efficiently and with great care. He clearly knew what… Read more · 1
he was doing, explained everything thoroughly and treated both the property and the situation with respect. It was such a pleasure dealing with someone who is reliable, friendly and genuinely takes pride in their work. Possum was trapped and collected the next day. I have had possum problems for several months and used different companies. This service was a standout.
I would highly recommend his possum removal and pest services to anyone looking for someone trustworthy, professional and efficient. Excellent service from start to finish and very reasonably priced. Thank you Clint!
Garry was very efficient and provided great service, he went above and beyond to ensure he made it as easy as possible for us. Would recommend to anyone needing this sort of work done! Show reply
Garry was great to work with. Took his time to explain the products and inspect the property thoroughly. Great communication throughout and good price. Highly recommend. Show reply
Ledin is a legend. He responded quickly to my request (rats in the roof) and visited immediately to assess and ensure the safe installation of baits. He then followed up three weeks later to check the baits and ensure the rats had gone. He was professional, punctual, polite and even cleaned up as he went! I couldn’t recommend him highly enough. Show reply
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Sorry to hear this Neha, we will make sure this doesn't happen again.