Wisr

I was nervous about getting my first car loan, but Rob made the process incredibly smooth. He was very accommodating and clearly knew his stuff, making the whole transaction almost hassle-free. I also received some valuable advice from him that I wasn't aware of. Thank you!

Hi, I dealt with Shane pavey for my caravan loan Shane was professional and down to earth at the same time, my experience dealing with Shane could not have been any easier I highly recommend his services. I strongly believe he deserves a pay rise as I have not had a better experience from anyone ever before. I will be recommending you to my friends and colleagues. THANK YOU.

Easy application and stress free. I can't recommend WISR enough. The loan rate is very good and repayments are easy. The app allows you to check how you are going and also gives you tips. Thank you so much

Wasting my time – I have been with WISR for near 5 years. This year I have now twice in the last two days attempted to contact them to discuss refinancing. To my dismay both calls I spoke with someone that could barley speak English. On top of this I asked to speak… Read more

with a supervisor regarding their interest rates. On their app it is quoting ridiculous rates eg. interest eg 13.49% When my current loan with WISR is at 7.9%. Still waiting to hear back from them. And of course WISR did not follow through on their customer service promise to have the correct person contact me by the end of business today. Such a shame what was once a very good lender has reduced itself to this. Might be time to take businesses elsewhere.

My broker helped arrange car finance with WISR and I found the process quick and painless. I also wanted an early termination clause without penalty as I am usuallu likely to settle before the end date of the contract and this was easily arranged.

I am struggling to link my loan to the app. I also noticed that you increased my debt by the amount of commission of the broker. I read somewhere that the finance institution pays broker's fees.

We purchased a vehicle on a short settlement time frame and our Wisr representative James did an amazing job getting the whole thing settled in 1 day staying back beyond 6pm to help settle the deal and allow us to pick up our new car. A huge shoutout to James he was outstanding in his service securing us an excellent rate with a lower fortnightly repayment than our target. We would definitely recommend Wisr to all our family and friends.

DO NOT USE THIS FINANCE COMANY. I took out a personal loan with Wisr, and after checking my credit score 6 weeks later, I could see that Wisr have added this to my credit file....TWICE. I have tried to resolve this and Wisr have not followed through, attempted to resolve this or contacted me. I have been "ghosted". I had to contact Wisr again to… Read more

try and resolve this and have been ignored. My credit score was in the high 800's and now it's well below the average Australian score. Because of this major error, my credit score shows two unsecured loans with Wisr which is incorrect. Wisr’s acknowledgement that this was an ongoing issue confirms that Wisr was aware of the problem and had a duty to monitor, manage, and prevent ongoing harm to customers. Wisr’s failure to do so, combined with its failure to correct the error promptly or communicate with me after acknowledging the issue, represents a failure to meet its obligations under the Australian Consumer Law and applicable credit reporting obligations. If I had not identified the error when I was applying for a credit card, I would not have known this error had occurred. Due to this error and how this has affected my credit score, I am unable to apply for a credit card. I advised them that this required urgent attention so this could be removed from my file. Please do not use this company. I have since learned that this type of "error" is common with Wisr as well as other serious matters when handing a customer's credit file and personal information. As a result, I will now be lodging formal complaints with AFCA, ACCC and Fair Trading. Disgusting service.

Despite having a excellent credit score, Wisr claimed I was not going to be able to afford a loan from them for only $5000 and their reasoning was; "strict credit lending criteria" & "bank conduct". They close out the application but happy keep all your personal information including Driver's License & other identity documents even if you are not… Read more

even a customer! I don't recommend this business. A flashy website is all it really is & a robotic response. Effectively you're dealing with an AI that determines if you can afford it. Pretty weak. Was able to get funding elsewhere without an issue.

I appreciate the loan and benefits of this loan however it seems the process, despite being a long process with repeated requests in seperate instances needed my documents almost immediately which truthfully didn't feel like a fair and equal process.

Excellent, service from Start to finish, I have had the pleasure of dealing with WISR before, and the service then was excellent. Great Work! And I would recommend going through WISR for your needs.

Best loan experience i have had Was so easy and very stress free Sophie from dealify was awesome to deal with Will definitely recommend to anyone getting a loan for a new car Thanks heaps guys

Service was great , the team were all very helpful, patience and prompt. Yani went over and beyond to help get the personnel loan I was after with a very good interest rates. I recommend Wisr for any Business or financial needs .

Excellent lender, staff are helpful and everything explained well. The app is easy to use to self manage your account. This is my second time using wisr for a loan and highly recommend.

Very accurate ,friendly staff , sharp security system, very convenient App to follow up , easy to use, you feel that wise team more close to you than your neighbors, u feel that no worries if you need assistance any time . To me wise seems to be my back up team now and in the future.

This is the second loan I have now had through WISR. They make the process so easy & their team is so accommodating. Sometimes its not the best rate that wins the job, the service of the process won me this time around & I am over the moon with how it all turned out.

Third time using Wisr for finance. They continue to provide competitive rates with excellent customer service. They are quick to process the application and it is a smooth ride from start to finish. I'm grateful for their products and service.

I had a great experience dealing with Wisr and the agent who helped me all the way from the beginning to the end regardless my continuous numerous questions was Micaela Resurreccion, she was very professional, helpful, friendly and she went all way in getting me the best deals offering suggestions and initiating communication with the dealership which made the whole process very easy and transparent. Can’t recommend dealing with Micaela enough.

I had a really good experience with WISR. The process was simple, clear, and easy to understand from start to finish. The team was professional, helpful, and responded quickly to my questions. They helped me find a suitable car finance option with competitive rates, and the approval process was smooth. I appreciate their excellent customer service… Read more

and support throughout the process. Highly recommended for anyone looking for car finance assistance.

Wisr was absolutely amazing to deal with. The whole process was fast, simple, and really efficient. As soon as my ID was verified, the money was in my bank account almost straight away. The customer service was excellent and made everything stress-free from start to finish. I honestly couldn’t ask for better service. 10/10 — highly recommend!

Our broker Satish was a champion for us through the whole application process - getting us past a few hurdles in a situation which was not as straightforward as others might be, and got the good news last week to put us back on an even keel for the first time in a long time.

Wisr have been really great for me, i've had 2 loans with them. They helped me consolidate a lot of credit card and loan debt down to one loan with a really good interest rate. My debt was quite high and other lenders were offering me loans in the 16 - 19% interest range. Wisr agreed to 11.54% which was lower than anything else i was paying at the… Read more

time so its saved me a bunch of money monthly. They do ask for last 3 months of bank statements though and will query stuff on them. It means you may find you're explaining your finances which can feel a little invasive but ultimately the fact they are thorough is why they can offer better rates i think. They also don't lock you in so i can pay off at any time with no penalty which i love. Customer service is quite responsive via email too.

After reviewing a number of providers in the market Wisr offered the most competitive rate. Their enquiry and application process was simple and communication regarding further documentation was easy and efficient. Highly recommend their services