Best Cruises

Booked flights with wheelchair and no wheelchair provided both ways. No information when being picked up. Had to catch a taxi to airport

I went on my second lunch cruise around Sydney harbour with Vagabond cruises,All I can say if you are looking for a great relaxing time listening to… Read more

Jazz music,great lunch ,staff are very pleasant and very polite and helpful , views around Sydney harbour are great ,this would be the one , My husband came along this time and for him to say he had a great time I was very impressed To the Captain who drove the boat thank you and A big thank you to all the staff Can’t wait to go again see you all soon Kind Regards Matilda Webbey

I have cruised with P&O out of Brisbane several times and once out of Sydney, have no complaints, always chose a cruise that cost no more than $100… Read more

per day, per person plus on board expenses. Have been extremely happy with them all. Last one was on the Encounter, Brisbane to Singapore 2023, stayed in Singapore and returned on the Encounter after the refit in dock when the water slide was added. 14 days there, 15 days return and I think it was 19 days between in Singapore. Wonderful holiday, even had COVID when arrived in Singapore, not a problem. Love cruising, many people complain but if you don’t set your expectations too high then you won’t be disappointed.

We are in the early stages of booking our next holiday, but so far things have gone smoothly. The young lady we spoke with was very helpful.

If I could rename this company, it would be “Sht Time Cruise.” The owner, Chris, was shockingly rude to our entire group of 50 guests. From the… Read more

moment we boarded, the atmosphere was unwelcoming and unpleasant.

Drinks were misleading: when ordering a gin and tonic, they hid the gin bottle behind the counter and served only tonic water.

Food service was unacceptable: nothing was offered until late in the evening, and when food finally arrived, guests were given only a single small piece. Anyone who asked for seconds was told to line up again, and one guest was even threatened with being thrown off the boat for requesting more.

Despite charging us $10,000, the service felt designed to squeeze money out of us rather than provide any hospitality.

This was one of the worst experiences we’ve ever had. Absolutely ridiculous behavior and treatment. I strongly advise avoiding this company at all costs.

Will scam you out of money – The most unprofessional service I’ve ever dealt with. They forged our signatures to scam us out of receiving back the $500 bond. They claimed we… Read more

caused damage to the boat but have not provided evidence of damage caused by us. After multiple attempts at asking for time stamped photo evidence, they cannot provide anything. Claimed they showed us the damage when we completed our trip but they be DID NOT. They also claimed we signed to accept the damage when we completed our trip but we DID NOT. They sent a screenshot of our “signature” made at 3:24pm but we didn’t disembark the boat until after 4:00pm. So dodgy. Do not trust them!

If we could give Laetitia 6 stars we would. She was a pleasure to deal with. Put up with my spam blocker not allowing her to ring me, and me not… Read more

knowing how to unblock her. Then computer was dropping out and we eventually had to wait till the next day .Ended up upgrading out cabin . We will always go through Aldi travel in future

My wife and I bought the Captain Cook Vivid Cruise to celebrate our special event. It turned out to be a disastrous experience. We bought a cruise… Read more

hoping to watch the drone show, but it was cancelled. I called Captain Cook and asked if I could get a refund or rebook my cruise for Sep or October, and they advised me to email them. I did, but never received a reply back. We turned up for the cruise and were surprised by how many people tried to board the ship. The staff did nothing to control the crowd; as a result, many people tried to sneak in, disrespecting those lining up. One of the passengers ( a woman) was pushed from the pedestrian bridge to the ocean! Staff didn't care much, and some passengers pulled her out of the cold water. The boat itself has plenty of open space, plus a few tables and couches. By the time we got in, no seats were available, and the staff were not visible to assist passengers who came last. AS a result, we were standing for 2 hours like horses in the middle of the boat with lots of screaming kids running around. The cruise went from Barangaroo to the Circle que and back. We paid $60 each. We could've caught a fairy to have the same views of Vivid lights, which would cost way less. We will never use Captain cruises again.

Could not fault the experiance food provided was excilent & all staff very helpfull . Was amazed how helpfull everyone was. Everything was very clean & cabin staff great. Show details

The cruise was quite good but trying to get our money back from the casino is a long drawn out pain in the....... 10 weeks have passed. You can't… Read more

call anyone and they reply to enquiries with that old cliques. The cheques in the mail. You can't do anything about it. Princess cruise lines distance themselves from this process.

They accepted payment for a drinks package for my 18 yr old son. He received the card stating alcohol package, online they state they will reduce the… Read more

legal drinking age to 18 when cruises departing from Asia, Australia, NZ and Europe, yet, they advised once onboard age was 20 because Japan imposed the age. However, they managed to operate a casino when Japan has strict anti gambling laws. They also have in their website a waiver can be signed by a parent, they refused to offer it. Will never book with Celebrity again.

Short version - They were great to travel with until they had to deal with an issue. Improved communication and honesty from the cruise director… Read more

would have resulted in a better outcome for the trip. They only get two stars (instead of one) due to the fantastic crew that served us and did a great job.

Longer version:

First up, the boats, staff, food and service on board both boats were very good.

Our river cruise was affected by low water levels multiple times. This was not unexpected as there was a heat wave going through Europe at the time. This was outside the control of Travel Marvel and after seven days we did have to change boats at the mid-way point. This was the first instance and was handled very efficiently and was not an issue.

We were due in Budapest on the Monday morning to spend the day sightseeing before being transported to the airport on the Tuesday. It was expected to be a 30-40 minute trip to the airport. However, there were low water levels between Vienna and Budapest.

We started to hear rumours that we would not be making it to Budapest due to low water levels on the Friday, and checking the water levels online indicated they had been low for a few days. On Saturday after berthing at Vienna, we were told that they could not make it to Budapest but that we would be berthing at Komarom and bussed into Budapest and back for sightseeing and to be dropped off at the airport. This was going to be about a 1.5 hour trip each way. Not great, but under the circumstances quite acceptable. At this stage I felt that Travel Marvel was doing an excellent job of handling the situation and saw no reason to organise alternate travel.

On the Sunday it started to unravel. We were not well updated on what was happening and at dinner that night some of the passengers had been told to have their bags packed as they would be leaving the boat at 1pm to be bussed to Budapest. We were not in that group. Apparently if your flight was leaving before 2pm on the Tuesday you were on that bus. Our flight as at 2:30pm.

On Monday we were then told that we would be sailing to Krems after the other passengers had departed. Krems turned out to be one of the small towns that we had passed on the way down the river. No explanation was provided why we had to move to Krems. We were also informed that we would not be seeing Budapest and that we would have a 5.5 hour bus trip to the airport on the Tuesday morning with us leaving at 5:30am and needing to have our bags out by 4:30am. Our planned travel segment had been 27 hours to our next destination, but this now ballooned out to 32 hours.

The basic problem was a lack of communication. The cruise director was very good at talking at people but showed no ability to talk to people. While I fully understand that some passengers may have not wanted to incur any further costs, Budapest was a big drawcard for us on this trip and being from Australia a return trip is not a small cost (time and money) option. For some of the UK passengers this would not have been as much of an issue.

If I had been told of the plan early enough I would have happily self funded my own trip to Budapest. I had repeatedly approached the cruise director over several days to see if there were any options available but kept getting fobbed off and assured all would be good. By the time we were told what was happening we did not have the time to make any arrangements. Up until then I had put trust in Travel Marvel to do the right thing by us. Big mistake.

We were bluntly informed that if we had an issue that we could email the customer support centre based in Australia. I did send an email which got promptly replied to (sarcasm - 16 days later) and all concerns were quickly dismissed as they had met everything in their terms and conditions and apparently, I should have been more proactive. Nice transference of blame there.

We were offered $500 discount vouchers each as a sign of goodwill, but after having this holiday tainted with a couple of days of uncertainty and disruption, I would seriously doubt that I will ever use APT and Travel Marvel again. Once bitten, twice shy.

What is the lesson here - read the terms and conditions carefully and don't expect them to make decisions in your best interests. If you do travel with them and an issue occurs, prepare plan B early regardless of what they are saying. Good luck if you decide to travel with them.

I have attached the agendas for each of the days where we were affected as well as the notice suggesting we contact customer care.

Trish L 4.0 15 Jun 2026 I travelled on the 15/6/26 at 6:45 departure time. No staff to assist. Even when not busy. Could not find recliner C16 deck… Read more

8. No staff to show how recliner is used. Not safe to walk in isle as the foot end of the recliner juts out to walk through for a 73 yr old person. Waited in queue for quite sometime. Due to my heart attack in 2023 I had to get out of my car to do stretches. Could not climb up from deck 5 where my car was parked in the Ferry, to deck 8 with great difficulty

The video sent by email was very helpful. Thank you. It was easy to locate via Google map. Cheers and thank you.

There should be staff assisting the elderly.

Service was good and friendly. Cleanliness was good. This is my 6th time by Ferry but first time from Geelong.

Patricia Lambert Mobile 0401702130

I've been on over 12 cruises with all different cruise lines and I'm about to go on Royal Caribbeans - Odyssey of the Seas in December. What other… Read more

than a beautiful way to cruise is to get have a ceremony/wedding onboard. Well - where do I start? The communication is very poor and lacking. Made an inquiry didn't receive an email to say they received my inquiry and then they sent an email out some days later - I replied and then five days later haven't received any correspondence - very strange when dealing with wedding planners. I then sent another email asks the company to call me - a couple days later they called me at 1:15am in the morning. Hello!! I am overseas living in Australia and the company is in America. What's weird is they have my details knowing I'm in Australia and going on a cruise from and to Australia. Rang back during AM hours here in Australia on their international line - operator said the department is closed. Told the operator if someone could please call me during my hours that would be great so I can organize this wedding, they said no I have to call back their time and on their days - do I need to stay up til 1am to speak to someone. The whole planning process should be a smooth transaction and it feels more of a shambles. I was very upset on the phone and was crying but I didn't let the operator know about this. I feel like Royal Caribbean is ruining my ceremony and now I'm thinking of cancelling the whole thing. I went to order the chocolate covered strawberries for our room - for after the ceremony and the website page to order the strawberries was broken - sent email about broken link - no reply - that was 2 weeks ago. Looked on the net about the reviews - said the same thing - lack of communication!!!! And not to do it as too unorganised.

Have just returned from a 10 night, Broome to Darwin cruise with Ponant. The Kimberley is definitely best seen from the water. First class in all… Read more

aspects. Would definitely recommend this cruise. In fact, I will go again at a diff ent time of the year.

It has been a fortnight since we did our Broome to Wyndham Kimberly cruise with Eco Abrolhos and we still can’t stop thinking about it. The crew were… Read more

fabulous, well informed and very attentive. It goes without saying that the scenery was spectacular but I will add photos just don’t do it justice. You need to experience it in person. This cruise had it all, history of the region, indigenous culture, fishing, crabbing, swimming in beautiful waterholes and showering under waterfalls. The food was delicious and every night we enjoyed amazing sunsets with drinks, nibbles and fabulous company. Eco Abrolhos has a very relaxed atmosphere and it goes with out saying that I would highly recommend it to anyone wishing for an authentic experience i the Kimberley’s .

Had an awesome day on Fitzroy Island with Sunlover. Everything was super smooth, easy check-in, quick pick-up for the snorkel gear, and the lunch box… Read more

was actually really tasty.

The glass-bottom boat tour was heaps of fun. The crew shared lots of interesting info about the reef, and we even spotted a turtle swimming right next to the boat.

But the absolute highlight for me was the snorkeling. Fitzroy Island is full of turtles, and I saw more than I ever expected. If you go, definitely ask the Sunlover crew where the best spots are. They’re friendly, knowledgeable, and clearly love what they do.

All in all, such a fun day out. Would totally do it again!

River Cruises – We have been on 2 cruises (Rhine & Rhone Revealed 2019 and Zurich to Vienna) and both were well organised with excellent tour directors. Rooms were… Read more

very good and the was food excellent. Excellent and entertaining local tour guides. Drinks with meals were included featuring local wines. The food/drink waiting staff and room cleaners were friendly & efficient. We enjoyed dancing on board with a local musician every night.

Excellent helpful staff helped me take advantage of last-minute cruise tour with Cunard at great price reduction. I hope the rest of my tour goes as well as the booking process.

Crazy expensive. Feel sorry for the tourism on this island as too expensive to visit. $260 return for a 2 walk on passengers with no car. Ridiculous. Show details

We had our cruise and holiday cancelled by the travel agent even though we were looking forward to the holiday which included 2 MSC cruises one in… Read more

the Grandiosa and the other in the Divina. We had put in a bid to upgraded our cabin and on the day our holiday was cancelled MSC decided to take the money from our account for the cabin upgrade and now refuse to refund the money as they say it was non refundable. We did not cancel the trip in fact we were looking forward to our Europe vacation. I will not travel with MSC in the future and find their refusal to refund our money after taking it when the travel agent had already cancelled our vacation reprehensible. Typical large company making money off innocent people.

Unfortunately our recent cruise on the MS Noordam (Auckland to Sydney) did not meet our expectations, particularly in the dining areas. Whilst the… Read more

beverage staff were excellent, we found waiters in the main dining room apathetic about service. Meals were rushed and the food was not great. The Lido buffet was a nightmare...nowhere to sit and food was not presented well and looked unappetising. Our biggest disappointment was the Pinnacle Grill. Whilst the atmosphere was lovely, the food was a disgrace. 3 prawns on a plate with tomato sauce, and a raw (not medium rare as ordered) rack of lamb is NOT 5 star dining. Considering the additional cost of US$52 per person we were more than disappointed. After speaking to the maitre'd we felt we should've been invited back for a complimentary meal. Instead, a plate of chocolate crackles was delivered to our suite! Very poor customer service. Have to mention that our room steward was excellent, as were the room service staff. The band and dance group were very professional and provided some great entertainment. Other entertainers brought on board at various ports were 2nd rate (apart from the Australian magician). We have another cruise booked for January 2027 which I booked before this cruise. Hopefully the Westerdam can redeem the shortfallings of the Noordam.

Disappointing experience! – We did the river cruise with APT on the Amaverde from Budapest to Amsterdam and it was quite a disappointing experience when compared to the… Read more

advertising material provided by APT. The meals were basic and mostly tasted like they were pre-prepared meals; reheated when required. Everything was done to a tight budget and every day one could see the staff poring over spreadsheets and costings. We were supposed to have butler service in our suite but we were never told how to contact the butler or what services he/she would provide. The cruise itself was interesting but there were so many other tourists around we didn't feel like we had an individual experience at the places we stopped. Everything was canned tourism. Personally I think APT is overpriced for what it delivers and I wouldn't travel with them again.

Tea Gardens Ferry – The ferry is a great trip from Nelson Bay to Tea Gardens. Built in the 1940s it takes an hour to travel across the bay and up the Myall river. The… Read more

staff are friendly and give a commentary. Dolphins can be spotted on the way. Once at Tea Gardens a quick walk along the river followed by lunch then another wander before heading back.

The best new year we had! – My boyfriend and I wanted to celebrate New Year's Eve together. It was one of the best decisions we made together. We googled best ideas and went for… Read more

NYE Cruises. We went on board the Sydney Showboat NYE cruise and spent the last day of the year pretty well, like never before! We enjoyed the fireworks display as well as the cabaret show onboard. We had a really good night. 100% recommendable.

Simply the best! – In November 2005 my wife and I went on the Orion, the first (and last) cruise ship to visit Dili in East Timor. It was a fantastic experience and all… Read more

aspects were exceptionally good. Since then we have been on several more, through the Solomons and on her sister ship to Borneo - all unforgettable experiences.

They aren't cheap though and starting at about $1600 a night for a cabin, plus the cost of your drinks, it is something we plan on carefully and about every 2 years. We wait til they have a last minute offer. Last couple of times we have been able to get half price deals through a friend now at Clean Cruising who notifies us as soon as they come out and handles the bookings etc for us.

But last time we had about 2 weeks notice so just have to be prepared to take off at short notice & makes them affordable for us anyway.

The fellow passengers are always a good bunch, except when there are media people on board and they tend to take over things but even on this small ship there are plenty of places to chill out. This is a perfectly maintained ship with a very attentive, cheerful crew right down to the bar staff who know your first names and favourite drink from day one. The food is superb, whether fine dining or al fresco BBQ, just get spoilt rotten and we love it! But it IS about the destinations and it is something else to visit a remote island village for the first time ever from a ship of any type.. Too much happening everyday, announcements and briefings and not much time to rest up in between. And it is NOT geared for fishing OR diving except on expensive side trips. Should provide affordable drinks packages as it can quickly blow your budget too.

Great cruise, great staff. Highly recommended – Crew were very knowledgeable and accommodating. A great overall experience. Highly recommended if you're staying at tidal river. Show details

Just returned from our first Regent Seven Seas cruise from Montreal to NYC booked through MyCruises. We were totally blown away by the service… Read more

quality of RSS. It is everything like they claimed and better. Its status of ultra luxury is well deserved, especially with its included valet laundry service, free WiFi, and unlimited excursions. Well done RSS!

Wonderful – We are family of 11 and 50 degrees North planned our holiday in Lapland this Christmas and a couple of other countries along the way. We have to say… Read more

just an excellent experience and we would certainly use this company again. We can't thank you enough for a wonderful holiday and all of your recommendations and arrangements. Don't think twice about making contact with them. L.B.

After the first night of formal dinning, our whole family three of us all became sick and was vomiting for two days. when communicating with the… Read more

manager, they offer nothing. one manger said maybe a replacement meal , however 10 mins later he said he never said that. The destination is confusing , it says Venice but it is at a different location Ravana. we had to change our flight due to misleading information. The food looks not fresh and disgusting. after this cruise, we decided no more cruise in the future.