Travel Services

I was literally in the car 30 minutes after my accident. Couldn’t believe how easy and simple it was. Car was a little Kia and it was very comfortable and good to drive. The staff who kept in touch with me were quite courteous and helpful.

From the moment we booked over the phone to returning the vehicle in Cairns, the entire experience was faultless. The team went above and beyond to… Read more

make everything easy, and nothing was ever too difficult. The airport pick-up and drop-off service was seamless, making our trip completely stress-free. During our hire, we needed to contact the office, and the service we received was exceptional. A special thank you to Valentine and James, who were outstanding customer service representatives. They explained everything in plain English, were incredibly attentive to our questions, and made sure we felt confident throughout the entire process. East Coast Car Rentals run rings around the major hire car companies. Their level of customer service, professionalism, and attention to detail is second to none. We will definitely be hiring with East Coast Car Rentals again and highly recommend them to anyone looking for a hassle-free rental experience.

Luke G was excellent today in assisting with our Family Booking for Hawaii. Patient and precise - just what you need when making a large family booking. Definately recommend LE and Luke G.

Always we get our tickets through Maan travel. They are very professional patient and skilled. Shubam helped us to book our ticketed showing over and above professionalism.

Great time with Alpha on the road keep it up

The ticket process was very easy to manage through for old bloke like me, Country Bank Stadium is a fantastic place to watch football, not a bad seat in the house. Plenty of food and beverage vendors also

Accorn really helped me when I need a rental following a car crash where I was not at fault. They were proactive, communicative and everything went smoothly. Really highly recommended. Thank-you Acorn team.

★☆☆☆☆ My experience with China Southern Airlines was extremely disappointing. On June 8, 2026, my flight CZ3585 from Shanghai to Guangzhou was… Read more

heavily delayed. Passengers were boarded around 8:30 PM as if departure was imminent, but the aircraft remained on the ground for a long time and eventually departed around 10:00 PM.

As a result, I missed my connection to Paris and was forced to stay overnight in Guangzhou. I finally arrived in France almost 24 hours later than planned.

What made this situation particularly painful is that June 9 was my birthday. I was supposed to arrive in Paris at 7:20 AM, where my family had prepared a surprise celebration for my return. Instead, I spent my birthday alone in Guangzhou waiting for a replacement flight.

I also lost a full working day because of this disruption.

Despite several exchanges with customer service explaining the impact of this situation, no goodwill gesture whatsoever was offered.

What disappointed me most was not the delay itself, but the complete lack of consideration shown afterwards.

This trip left me with one of the saddest birthdays I have ever experienced and unfortunately a very negative impression of China Southern Airlines.

Good product, great service from the staff, have to a minimum number of words in the review

Landed in Canberra at 10am for an overnight stay. To sightsee and Uber would have cost over $200. I walked into Redspot at Canberra Airport, was… Read more

greeted by a lovely man by the name of Anthony, who provided me a quote immediately for a 24hr hire for a Nissan Xtrail, for $100 which included insurance. Done deal. He was so pleasant and cheery and met me the next morning when I returned the hire car. When I returned to Canberra airport from my holiday I popped my head in to say hello, he remembered me from the prior week and I was also made to feel welcome by the supervisor Glenn. Well done guys, great service!

We had a short, busy and very good visit to Chengdu, Sichuan and were hosted by Abby Hu. She is great. Her English is excellent and she is very… Read more

knowledgeable of the city and its history, and also familiar with the Shenshuping Panda Base. Like all of our guides contracted with Odynovo, she was also excellent with my 10 year old daughter, who got a lot out of this trip. I would recommend her as a guide in a heartbeat.

Beware. Rent elsewhere. Like others who posted reviews with the exact same experience this past month, we have been sent a $1000 bill to replace 2… Read more

tiny windscreen chips that we are certain were not caused during our rental. With two passengers in the car at no time did we hear one stone, let alone two, hit the screen.

The chips were not visible to the naked eye on our pre rental inspection — no normal person would have spotted them.

Bargain puts the onus solely on the driver to have photo or video proof that the chips existed prior, without needing to do so themselves.

Make sure you read the negative reviews before renting with Bargain. We will never rent from them again.

I got as far as in putting most of the initial form data as required and awaited call back. Never received a call back but still uploaded additional… Read more

data and called them back after a week or so of silence and was advised was "denied" as they could not contact myself by tel number left. Never received initial call or voicemail. They advised I would need to refill data in as previous case was closed. They advised no data from previous application could be used from their side in application. Decided to pursue other avenues as the experience left a sour taste

Chanel Woodal was outstanding in her service and assistance. She was patient with out enquiries! Highly recommend

If I could do zero I would. I found the agent pushy ringing multiple times a day. I ended up having to block the number. It has turned me off using flybuys travel

Booked flights with wheelchair and no wheelchair provided both ways. No information when being picked up. Had to catch a taxi to airport

Our stay was great! The location was also right next to the City Market & the waterfront restaurants & shops. Geeat location for walking everywhere. Room was very clean.

I rang today and was answered by Katelyn. I had some concerns and Katelyn was very helpful and reassuring that my disabled husband would be well… Read more

looked after. She was able to recommend some options that were very helpful. I can now look forward to a great holiday. Thank you Katelyn

Excellent value for money.Multiple options on transport.Running on time most instances.

We just wrapped up an incredible trip to Chengdu, and our experience was made entirely unforgettable thanks to our amazing guide! From the moment we… Read more

met, their warmth, deep local knowledge, and impeccable organization set the tone for our entire stay. ​They handled every detail seamlessly, but a few highlights truly stood out. Getting to participate in the Panda volunteer/caretaker class was a once-in-a-lifetime experience, and our guide ensured we had the best possible access and context while learning about conservation efforts. Later in the week, taking us to the Sichuan opera was an absolute thrill—they explained the history, secured fantastic seats, and made sure we didn't miss a single beat of the incredible face-changing performances. ​Beyond the major sights, their insider tips on the local food scene and effortless navigation of the city made traveling with family an absolute breeze. If you are heading to Chengdu, do yourself a favor and book them—you won't find a more thoughtful, professional, or engaging guide anywhere!

This was our third adventure with AmazingCo. We loved this location. We were in Big Bear California and visited some local places to pick up our… Read more

items for our picnic. Myself, my husband, and our dog had an amazing time. We even had enough food left over for dinner that night. Can't wait to go on our next adventure with amazing company

Service is important to me. Clean Cruising provided quality service. The consultant I mostly dealt with, Samantha, was outstanding.

Location was great. Far enough out of town but close to all we needed. Staff were great with a couple of standouts who made the stay awesome. Security was great as well.

Very disappointing experience. I found a cheaper flight through Cheers Travel on Skyscanner, but my booking was declined within seconds. Shortly… Read more

after, someone called claiming to be from Cheers Travel and said there were only two seats left. The price then suddenly increased significantly.

The whole process felt misleading and like customers were being pressured into paying more. I booked the same flight through another website without any issue and at a better price. I would be very cautious using this service.

If I could give zero I would. We had a family emergency and needed to cancel our Srilanka trip. We were told we would get a partial refund but are… Read more

still waiting for it 4 months later. Customer service does not follow up or call back when they say they will. We would have transferred to another trip, at anytime in the future but there was no options for it. I would never book with them again as ‘life’ can happen unexpectedly and they can’t accommodate for it, make it more stressful.

I have used them for a few overseas trips. Two in the pipeline and they will only take a credit card, current fee $44.00 Am prepared to pay the full… Read more

amount, Asia plus a Christmas cruise by direct bank transfer but now all cancelled as I object to these credit card charges. I am a cash person only after being charged $88.00 to upgrade from peasant class to business class on a recent flight.

We stayed in the Bondi property - Artscape - for 3 nights and I wouldn’t recommend the experience. The good - when we discovered two televisions… Read more

weren’t working properly the staff were responsive. The bad - the property is in desperate need of maintenance. The walls in the main living room were stained, with chipped/cracked and peeling plaster. The blinds have paint stains on them as did the cushions on the couch - how hard is it to wash or replace cushions. In a particularly cold winter week (6 degree morning) there is no proper heating source in either living room, just portable heaters. The cupboards in second bathroom are rusty around the trims. The mattress in the main bedroom is ancient - springs gone - to the extent that some sections sink low when you sit on the edge of the bed while others are hard. My back is still recovering several days later. I would not recommend anyone stay in this property and, as a result, I wouldn’t trust the state of their other properties as the company is clearly not doing their due diligence before leasing these holiday properties. Certainly not good enough for $620 a night. An unpleasant stay for a break in Sydney. Avoid! Spend a bit extra and stay in the Adina or QT around the corner.

Customer service didn't solve the problem at all. And they kept lying.

great rates compared to booking directly with cruise line plus we have received $150usd OBC to use.

Be very cautious dealing with Global Work & Travel. What stood out wasn’t just one issue, but how GWT's process is structured - all the risk sits… Read more

with the customer.

Things can move very quickly from an initial enquiry to paying a deposit, even while important points are still not fully clear, such as eligibility, conditions that need to be met, and exactly what you’re committing to. It’s easy to get caught up in the excitement and momentum, but at that point you’re being asked to pay before you really know if the service can go ahead.

The reality is that once you’ve paid a deposit, you don’t know how your circumstances might change. Visa outcomes, health issues, or life events can all affect whether you can proceed.

When that happens, this is where GWT’s approach causes the most stress. You can find yourself stuck with credits that aren’t actually usable in your situation, and no realistic way to get your money back. In practice, you end up out of pocket and carrying the financial risk.

Trying to resolve things afterwards is also difficult. It often turns into long back-and-forth communication with no clear outcome. Where there’s disagreement about what was said or agreed, there isn’t clear access to the underlying information needed to properly verify it, which makes it very hard to challenge their position.

Looking at other reviews, this doesn’t appear to be a one-off. A similar pattern comes up repeatedly. Once payment has been made, the incentive shifts and the risk sits with the customer, not the company. That naturally affects things like how suitable or well-aligned placements are.

The key takeaway is this:

- Don’t pay anything until you are completely clear on what exactly you’re getting and whether you can actually proceed. - Confirm eligibility and any conditions upfront - Get key details in writing, don’t rely on verbal conversations - Understand exactly how refunds, cancellations and credits work in practice - Question anything that isn’t clear - Most importantly, slow the process down

These programs are designed to feel exciting and time-sensitive, which makes it easy to commit quickly.

Take a step back and make sure everything is clear before any money changes hand, because once you’ve paid, you are the one carrying the risk.