Cars24 Australia

I’m very happy with my experience selling my vehicle to Cars24. From the beginning, the process felt straightforward and easy to manage. I knew what was happening at each stage, and the communication made the whole experience feel smooth and stress free. I was particularly pleased with the price, as it was what I had hoped to get for my vehicle.… Read more

Selling a car can sometimes feel like a lot of work, but this turned out to be a simple and positive experience. Everything came together well, and I’m glad I chose Cars24. I’d happily recommend them to anyone considering selling their car.

Just wanted to say a big thanks to Jagjeet Singh. Genuinely easy to deal with, had good coordination and communication. Would happily recommended for the sale of a car.

Great to deal with sold our car no problem easy transaction Show reply

To be honest, I personally felt worried and vulnerable getting respond from the CARS24 team. After making calls to them and getting calls from them I get the fishy and dodgy feeling. Some of the requirements from them felt unnecessary and does not… Read more ·  1

meet the Australian way to transaction which raised a few eye brows. But all was done legally and formally. There was a bit a of haggling going on where they did add in fees that is unknown to us in the first place, they will need to improve on that, Australian Culture will take a handshake and that is the end of it. Once a price is finalized that is all there is. We felt a bit overwhelmed by calls non stop to chase us to sign and subsequently after the sale is completed to provide review. We will only put down the honest truth when we have time to do so. Money was deposited within 48 hours after much follow up from our end, NITIN if this is your real name, thank you for the persistence, we agree to drop off to their HUMONGOUS warehouse. That shut down our doubts once and for all. They do deserve 5 stars but with all above mentioned, there is always a room for improvement. Please keep up the good work and change to be better.

I had a great experience selling my car with Car24. The entire process was handled remotely and was incredibly smooth from start to finish. The team was highly professional, efficient, and trustworthy. A special mention to Indu, who was extremely… Read more ·  1

responsive and supportive throughout the whole process. She made everything clear, answered all my questions promptly, and ensured that I felt confident at every step.

It’s not always easy to sell a car, especially from a distance, but Car24 made it simple and stress-free. I would definitely recommend their services to anyone looking for a reliable and professional car dealership.

⭐⭐⭐⭐⭐ I had an excellent experience selling my Tesla Model Y to CARS24. From start to finish, the entire process was professional, straightforward, and incredibly smooth. A special thanks to Shristi, Akhil, for their outstanding service. They were friendly, helpful, and professional throughout the whole process. Communication was excellent at… Read more ·  1

every stage—they kept me informed, answered all my questions clearly, and made sure everything was handled without any unnecessary stress or delays.

I was also very happy with the fair and competitive price offered for my Tesla Model Y. The valuation and selling process were transparent, and everything was explained clearly, which gave me confidence in the deal.

What I appreciated most was how easy they made the entire experience. Selling a car can sometimes be time-consuming and stressful, but the CARS24 team made it simple and hassle-free from the initial discussion through to completing the sale.

Highly recommend CARS24 to anyone looking to sell their car. Great communication, fair pricing, excellent customer service, and a very smooth process overall.

Thank you again to Shristi, Akhil, and Provind for making it such a positive experience! ⭐⭐⭐⭐⭐

I recently sold my car through Cars24 and overall was really happy with the process. Initially I was quite cautious and honestly wondered if they might be a scam, so I spent quite a bit of time researching the company and even checking the locations of their offices on Google Maps. After going through the process, I found everything to be… Read more ·  1

legitimate and professionally handled.

The Zoom/video inspection of the car with Harshal was straightforward and easy, and he was very helpful throughout the whole process, answering questions, offering suggestions and praise. One thing buyers should be aware of is that if you receive an offer from Cars24, the amount will reduce every couple of days until formally accepted, so it’s worth keeping that in mind when deciding to go ahead.

Even with that, the final offer was still substantially higher than two other online car buying companies I had contacted. A deposit was paid into my account, and the full balance was received the day before pickup, which I confirmed with Ronit before handing the vehicle over.

Overall, I was very happy with the experience and would definitely recommend Cars24 to anyone wanting a straightforward and convenient way to sell their car.

Time-Wasting, Lowballing, High-Pressure Tactics Cars24 contacted me after I listed my Mazda CX-5 for sale, and the entire experience was a complete waste of time. The car’s realistic market value is $30k–$35k, with wholesale around $25k. I advertised it at $27,500, which was fair and transparent, with minor cosmetic scuffs clearly shown in the… Read more

listing photos.

From the very first call, Cars24 were talking numbers around $23k — already well below wholesale. They then sent a mechanic to inspect the vehicle. The inspector told us the car was immaculate and mechanically sound.

Despite this, a few hours later Cars24 called back claiming the same minor scuffs they already had photos of somehow justified “substantial” panel repairs and slashed their offer to $22,500. This felt completely disingenuous. What followed was blatant pressure to force an immediate decision. When I explained the car belongs to my wife and we needed time to discuss it, they escalated the pressure, claiming the offer couldn’t be held because of internal “buying budget” limits.

I have over 40 years’ experience in sales and marketing, and I recognise pressure tactics when I see them. I made it clear I would not be rushed or manipulated into a bad decision. At that point, I refused to deal with them at all.

This process felt deliberately designed to wear sellers down after they’ve already invested time in inspections and calls. If you know the value of your car, expect lowball offers and heavy pressure. I would strongly advise others to think twice before engaging with Cars24 unless you’re prepared for this kind of experience.

Really friendly staff with great attitude, they were really helpful and communicative, I have no complaints about them, the service was excellent, and the finance part was really easy to understand with their help

This was a most professional and organised sale of a car that you could hope for. Every step of the way was friendly and considered my requests. As I was selling from outside of Sydney, the trip was extremely worthwhile. There was an agreed price and no hassles followed at the point of drop-off. I have already recommended 6 people to use Cars24. I commend Yash and Harshal V as employees. Thank you, I am delighted. Show reply

I sold an Audi Q5 using the Cars24 purchase service. The process was straightforward, a fair price was paid and the communication was good. Overall I'm happy to recommend the service. Show reply

My experience was bad. I chose Cars24 because it seemed easy, but it wasn’t. They first gave a good price pending inspection. The inspection itself was difficult and took about an hour (or nearly) of me pointing my phone at every section of the car, including lying on the road to film underneath, while the person on the other end kept asking for… Read more

different angles.

The final offer was significantly lower than the initial one — and lower than offers I received from other car yards that had seen the car in person. I feel like they baited me with a good offer and then backtracked.

The reasons they gave for the lower price were very unreasonable. They cited scratches and curb rash that I had already disclosed prior to initial quote. They sited market trends which they should have known about at the time they offered the provisional quote. They also claimed the service history was incomplete, but they were wrong — the history is complete, and they later admitted this (without changing their offer). Seemed like the were trying as hard as they could to find or fabricate reasons to not honour their initial valuation: a true bait and hook strategy.

In terms of convenience, it was much harder than simply dealing with the guy from my local car yard, who came to my house, inspected the car himself, and offered a better price.

They have been quick to respond to enquiries, which is one positive.

Based on this overall experience, I can’t recommend selling a car to Cars24.

Good outcome in end, money for sale was paid largely on time. Had issue with initial virtual inspection and agent not understanding me; staff have also been very persistent/ relentless with calls and emails requesting I provide a review and feedback which is quite annoying.

I purchased a vehicle from Cars24 in December 2025 and within months of owning the vehicle I have had constant issues with it. I have had to return to Renault directly on 4-5 occassions. Upon reaching out to Cars24 with my dissapointment they offered a trade in price of $7000 less than when I purchased it 8 months ago. I will never use this… Read more

company again and do not trust their mechanical reports as I believe they are trying to rip you off and manufactur faults to obtain more money from you. Infact I will be taking my incident to the ICC.

I just wanted to say a huge thank you to everyone involved in the sale of our Mercedes. From the initial offer/inspection all the way through to the final handover the keys and car at the Chullora hub today, the entire process was incredibly smooth, professional, and completely hassle-free. Your communication was fantastic throughout, and we… Read more ·  1

really appreciate how quickly your team organized everything.

We couldn't be happier with the experience and will gladly recommend CARS24 to friends and family looking for a seamless way to sell their cars.

Thanks again, and all the best to the team!

Sold my car to Cars24. The customer Service was excellent. Hisham inspected the car and gave a good offer. Very professional. And then I was assisted by Nitin, Ronit and Ayshi for the paperwork and drop-off. They were really helpful and friendly. Thanks for the assistance. Show reply

Had a very good experience selling my car to Cars24, got a good price for it too. The customer service especially from Shristi Tiwari was outstanding, she would even attend to my question on a Sunday and guided me through the very straightforward process. Show reply

I had a very good experience dealing with Ansh from Cars 24. The whole process was extremely easy and quick. From the time I decided to take Ansh offer, to the time the funds where in my account took less than 24hours. I was happy with the deal and would highly recommend them to anyone selling their car. Show reply

Recently sold a vehicle on Cars24 and very satisfied with the service, from a very thorough virtual inspection and communication with Prateek to support by Aditi and prompt payment. Vehicle advertised on Carsales with low offers and limited responses, Cars24 offered an acceptable price for those that don't want the hassles associated with a private sale. Show reply