Carsales.com.au

There are clearly plenty of buyers so it's a good place to advertise. The car was sold within 24 hours. I felt the basic $19 listing fee was sufficient and that proved to be the case. The first enquiry was in the first hour. There is a potential issue with the escrow service because 15 minutes is not long enough to do everything if the… Read more

transaction is happening immediately.

The CarSales app should be available on older mobile phones, not just the most recent.

CarSales gives you exposure to a large online marketplace with a wide variety of people who are looking to purchase a car. It is a fair and effective process for both the seller and the buyer. Show reply

After trying to sell my 2013 Commodore wagon on Marketplace and Gumtree, and getting nowhere after 2 weeks (lots of time wasters, some made an appointment to inspect, not even one bothered showing up), I listed with Carsales. Carsales is not new to me, I use it regularly to check out cars for sale, I have even used it previously to sell (though… Read more ·  1

it sold through another platform ultimately at the time).

After contemplating the outlay for the listing fee (probably not so much of an issue on a more expensive car, but for car advertised for under $10k, it's an outlay that takes justification), and listing it on the Thursday, it left my driveway on the Saturday afternoon. Less than 48 hours listed.

I should have bit the bullet, and gone with Carsales from the outset, it tends to bring more qualified candidates ready to buy, rather than the dreamers and time wasters on free-to-list platforms

Great avenue for selling car - received a good number of enquiries via CarSales and sold car within 8 days of listing. I did think $450- for ad was a little steep but it did achieve the result in the end. Show reply

Great place to find cars and campervans – Very good communication and quickly sorts any issues out. Great website for buying good cars. Show reply

I got a lot of dealer offers, despite explicitly stating the price was non negotiable. Maybe that was my fault, I should have priced it above what I wanted originally. What I did was change the selling price $1500 above what I wanted and within 10 days, I had an acceptance and deposit paid. My feedback to Carsales is sellers should be… Read more

encouraged to overprice what they are selling, enabling them to reduce the price to any legitimate buyer. In addition: Add a box to check to warn "dealers" not to make such ridiculously low offers to sellers. It has actually given me a bad experience and probably would not recommend the site, at the least I would advise any seller to add more to the price to allow for flexibility.

The website is made in such a way that if you open two tabs of cars you get IP blocked and made to do a captcha every time. It is so unfriendly to users I can't think of a website that doesn't want you to use it more than Carsales.com. Seriously the worst user experience I've had on a website for a long time. I really hope another company takes over the used car market here because this garbage company clearly doesn't want us on their platform.

Not impressed that you would take my personal data from previously selling a car to cold call my personal phone number to push a business proposition. Your employees found me on LinkedIn and searched your own data base to gain my personal number to attempt to sell the company I work for, business insights. Very unethical.

Pricing is a deadset scam. wanting over $420 to list my car. When will the public wake up and stop using them

I paid a premium to advertise my car on Carsales, expecting a platform that understands how to market vehicles properly. Instead, my listing appears to have been judged by what can only be described as a very confident but slightly dim algorithm. Within moments, my Audi ad was given a “37% rating,” which then politely informs buyers the vehicle… Read more

may be overpriced. An impressive conclusion, particularly given that the system appears to have ignored most of the information in the actual listing.

This isn’t a base model runabout. It’s a luxury Audi with documented servicing, new tyres, manufacturer warranty coverage, and several extras that add genuine value. None of that appears to trouble the algorithm in the slightest.

The system seems designed to compare basic cars against hundreds of identical listings and arrive at a quick price average. That might work perfectly well when pricing something like an old hatchback where there are fifty identical ones parked around the country.

Luxury vehicles, however, don’t work like that. Options, condition, warranty coverage, servicing history and additional features actually matter.

Apparently not here.

Instead, you pay a premium advertising fee only to have your listing immediately undermined by a generic label suggesting it’s overpriced based on what feels like the digital equivalent of shrugging.

Unsurprisingly, the result has been very few views. Carsales claims the rating doesn’t affect exposure, but when buyers are immediately shown a label suggesting the car is overpriced, the damage is already done.

As someone who paid a premium to advertise on the platform, it’s difficult to understand why the system is designed to actively undermine the seller’s listing.

For a platform that specialises in selling cars, it’s remarkable how little it seems to understand about them.

Costs a lot to advertise on the network. Had 5-7 leads on Car sales vs 35+ on a free platform. Sale came through Facebook marketplace

Their new and Expensive way of advertising your car is very cumbersome and not user friendly. Also they do not reply when wanting to ask questions. Advertised vehicle and like day 2 received all these offers under asking price you reply but then they dont. I believe this is carsales wanting to look like you getting interest as offers well below knowing you wont take them. Show details

I got dealerships offering me, even though I ticked I didn’t want that. Sold my car under-market on Facebook marketplace. Very little traffic on Car Sales, mostly time wasters/ low-ballers. Never, ever again

Because carsales cannot work out the difference between NE Skoda 2021 & newer model NX Skoda 2021 & I am fed up with your messages telling me overpriced when it is cheapest NX Model Octavia on internet. Gumtree messages tell me cheaper than average Carsales messages tell me dearer than average Your words & price messages are detrimental to your advertiser who is paying YOU $$$$$$$$$$$$$$$$$ Show details

carsales scam – Tried selling my car through the Instant Offer 72 hours later zero contact from the supposedly buyer who from carsales information provided me with a name Cars Bribane and a mobile phone number called Cars Brisbane after waiting for them to contact… Read more

me, only to be told they DO NOT have any relationship with carsales.com.au Carsales customer service absolutely pathetic cut and paste response when I emailed them with what games are they playing.