Geekify

Very pleased with the service . Salman was well versed in the job at hand and supplied me with several alternatives that will help me in the future , the tech was polite and well informed with all my requirements. Job well done and would recommend the service to anyone, Show reply

Never use this company. Tried to book a callout via Geeks2u. Somehow hijacked by this company. Had to pay $200 up front BEFORE booking. Got a call from a NSW number when having trouble making booking.Abbas came out. Clicked a couple of screens,… Read more

said my 6 y/o computer dying, need a new one, could sell me one. No I did not buy. Was thoroughly disgusted. In and out the door in 10 minutes and did nothing to resolve the situation. Notes back to 'head office' were rude.

I ordered and paid full price for a laptop on 5/2/2026. After 5 weeks I have not received my product and have had absolutely no contact from anyone about why or when I should expect to receive it. Extremely disappointing. Show 2 replies

MY ADVICE BASED ON MY EXPERIENCE AND IN MY OPINION IS TO STAY AWAY FROM GEEKIFY!!!!! ZERO STARS SHOULD BE AN OPTION! Geekify are both RIP OFF MERCHANTS and INCAPABLE of resolving any issues. I was charged $150 and wasted over a month with a tech… Read more

who talked himself up, but who simply performed the same technical procedure that I told him I had already performed and that I advised him Apple had also already performed. On his first visit he advised he would need to use his own equipment as my laptop was too old. He made me pay and sign that the job had been completed and said he would come back to fix this issue and if he was successful, he would charge me (on the side another/under the table) a further $160. I was desperate - and so I agreed. The tech came to my home on multiple occasions because he failed each time to bring some of his equipment. Then he would call to say it was now to late as he would always arrange to come at night. He wanted to take my laptop and phone to his personal residence. Eventually I let him take the phone as it had already been restored to factory settings. But he refused to sign a document and instead took a photo and sent it to me with a text saying he had taken it. On one visit he opened his laptop and had PORNOGRAPHY playing!!!. Although he tried to quickly close the laptop, I had already seen it. Finally after having to become quite assertive, he returned and simply did the very procedure I had very clearly and repeatedly advised to him that I had already performed as had the Apple store. Not surprisingly, the same error occurred and so he finally said he could not help me. I had stated in the beginning that I had hoped to return the new phone I purchased at Apple if this issue could have been rectified within the 14-day return policy. This tech took over a month to do what I had told him had already been done and to then tell me he could not assist me. By this time the new phone could no longer be returned. My email to customer service remains unanswered and it has been over another month since I lodged my dissatifiaction. When I call Customer Service they say a Manger will call back but they have not. When I call to insist on a speaking with a Manager they hang up on me. Customer Service also lied and said they were located in Sydney, but when I asked if they were physically in Sydney as they were speaking with me, they again disconnected the call. They are clearly in the Philippines! I have raised a dispute with my bank fot the $150.(since the service was not delivered) in the first instance and they are still being unprofessional and making it difficult. It seems they have plenty of time to argue to keep my money but no time to train their techs, customer service or managers to deliver the service they advertise. MY ADVICE BASED ON MY EXPERIENCE AND IN MY OPINION IS TO STAY AWAY FROM GEEKIFY!!!!!

I'm a pensioner had laptop broken Abbas came over made sure to suggest me cheapest options to work out for me and made a good plan to make sure I have a working laptop on my table. THANKYOU GEEKIFY Show reply

I had issues looked at on my mobile phone and got it cleaned by Abbas, was very good service and only bad thing was he refused coffee from us. Highly recommend using Abbas from Geekify Show reply

Got my whatsapp , zangi and emails sorted from Abbas. We are not very tech smart he was patient with us and did everything timely and very professionally. Thanks Geekify. Show 3 replies

Paid for 1 hr service, technician came and spent 5 minutes looking at the PC and did not try anything. He told me too difficult to diagnose the problem there and would need to take it to the workshop. I asked him that since i paid for an hour i would like to do some more while he is there with me. He said no, so i let them take it and they took… Read more

double the time they promised and showed up 3 hrs late to return it without and diagnosis or solution. I paid them almost $200 for literally nothing

absolutely WOULD NOT USE THIS COMPANY - i rang geeks 2 u and the number somehow transferred over to geekify. upon talking to someone with a very strong accent, I couldn't not figure out what he said when he answered the phone. I assumed he said geeks 2 you. upon making the booking (on a Tuesday) he then wanted payment upfront of $170.00 and wanted… Read more

my bank card details - which i said I'm not giving until they come out..... I said I'm not paying until they come out (booking was made for the following Thursday) more than 48 hours away. i just felt something was not right, so i rang back 2 MINUTES LATER and informed them i wanted to cancel the appointment - they then proceeded to send me 3 emails - 1 of them stating i needed to pay $170.00 for the call out fee. the Tech never came out; the appointment was only booked 2 minutes before!! Geekify have now emailed saying if i don't pay within 48 hours they will take me to court to get the $170.00. what a joke. i then rang them again (after reading the email about taking me to court) informing them i WILL NOT BE PAYING for something that never happened, and that i only made the appointment 2 minutes ago, and the appointment was more than 48 hours away etc etc...... again, a person with strong accent called [Name Removed], then hung up on me! DO NOT USE THIS COMPANY

Terrible. They didn't manage to clean up my old computer. They stuffed us their appointment times. The charged me $170 for nothing and offered to fix it up for an extra $400. I feel extorted and disappointed. Go to Geeks2U instead. They are much more professional and reliable.

I have been a Geekify customer for over 10 years anmd I have never been disappointed with their service. Once again I had an issue pop up after a microsoft update which Andrew handled immediately and efficiently. I can not redcommend Geekify highly enough! Show reply

I had troubles with multifactor authentication on my Immi account, and had something pending needed to be done, Abbas helped me set it up and explained me how it works the code and authenticator very helpful and professional guy. Show reply

Your representative Sam resolved my IT issue and made some positive recommendations relating to observations he made during his visit. He was very personable and happy to engage in conversation about some general IT questions I had. Show reply

Very good service, initially had doubts but after the service totally opinion changed. Abbas was very good and competent in the work, resolved my issues in a very straight forward manner.

Got my new computer from Geekify and they had a good price for me and the tech that came over for data transfer was done very professionally really impressed thanks to young man Abbas Show reply

Abbas provided a service that met our urgent needs and risks in a most timely way. He was perfectly patient, courteous and considerate and went out of his way to allay our concerns and to set in place our future protections. Show reply

Beware! My husband filled out an online form for somebody to come and fix his computer. He thought he was getting Geeks to U which we know are very trustworthy. Unfortunately he filled out the form for Geekify. We did not discover this until they had lied to us and ripped us off. The problem with the computer was that it needed a new Wifi card.… Read more

They told us it would cost over $400. They then offered to provide us with a new laptop and set it up for us etc. Because we thought we were dealing with Geeks to U we trusted them. I started to get a bit suspicious when the guy left and we then realised that my husband had mistakenly contacted Geekify. To cut a long story short, we ended up getting a new laptop at considerable cost. We did some research and discovered we could have got a new Wifi card for $15 and fit it ourselves! We had other problems which I won't go into but DON'T MAKE THE MISTAKE WE MADE. Make sure your are not contacting GEEKIFY. The customer service appalling and they are rip off merchants.

Absolutely terrible experience with Geekify. They didn't show up at all on the scheduled day, and despite numerous phone calls and attempts to follow up, I never heard back from anyone. What makes it worse is that they kept my $150.00 deposit that they required before anyone would come out! No service was provided. Completely unprofessional… Read more

and unreliable. I would strongly advise others to avoid them - save yourself the time, money and frustration. MODERN DAY THIEVES!!!

Got My new laptop upgrade Abbas got me a new Acer did a smooth transfer and was very understanding as I'm not a technical person. Can't be more satisfied thanks Abbas and geekify Show reply

Im a film maker my emails website and domain was messed up i booked in and Abbas came spent time diagnosing issues and he put everything together. Highly talebted guy with good cricketing knowledge. Thanks Abbas and Geekify Show reply