Review your last buy on ProductReview.com.au
Brand Manager for Great Southern Sunnies? Claim your listing.
27 reviews
  • Thumbnail
Steve
SteveNSW6 posts
  Verified

I recently purchased the Spotters Phantom Polarised Matte Black Glass Carbon (Phantom 03) sunglasses from Great Southern Sunnies in Mildura, and I couldn’t be happier with the entire experience. The glasses themselves are absolutely top tier, crystal clear optics, premium build quality, and that classic Spotters comfort that makes them perfect for… Read more

long days outdoors.

But what truly stood out was the exceptional customer service. It’s rare these days to come across a business that delivers good old traditional service, but Great Southern Sunnies absolutely nails it. Their communication was friendly and genuine, the delivery was super fast, and the whole process was completely hassle free. Returns and exchanges? They make it effortless.

It’s clear they genuinely care about their customers and the products they sell. I’m incredibly impressed and highly recommend them to anyone looking for quality eyewear and outstanding service. I’ll definitely be returning for future purchases.

Ronnie C
Ronnie C3 posts
  Verified

Ordered a pair of Ray Ban Aviators at best price i could find at the time..they were posted quickly with free express post with Australia post..arrived quick in a box well packed..sunglasses as described real RBs ..no problem with this organisation would highly recommend...legit company well worth buying form ..thanks GSS....

Ask the reviewer
robbo
robboWA14 posts
 

You can not buy sunglasses anywhere else but here...this is my 3rd purchase..super fast freight (max 3 days) and 100% genuine brand sunnies.....saved over a $100 on my new ray bans....5 star company

Ask the reviewer
Ryan Winning
Ryan WinningQLD
 

Cheapest genuine sunglasses in Australia backed up with amazing customer service

Mel W.
Mel W.South Australia
 

Had a great experience with Great Southern Sunnies. The glasses themselves are excellent quality (Ray-ban wayfarers) and the service from Josh was amazing, friendly, attentive and fast. I am very happy all around and highly recommend Great Southern Sunnies.

EXPECT THE BEST
EXPECT THE BESTWA31 posts
 

I purchased Rayban Aviators.The pricing was great,the delivery was fast.Dealing with these people is a pleasure.I emailed a request of them,the next morning it was prompltly and seamlessly attended to.From start to finish they have ticked all the boxes for me and I have no qualms recommending them.

  • Thumbnail
Bernard T.
Bernard T.NSW4 posts
  Verified

Artemis 11 is in the same celestial domain as Great Southern. The new benchmark for service star rating. Bernard Thompson

Cameron
Cameron2 posts
 

Outstanding service both initial and any after sales. Great range of products Prices are clearly better then anyone Highly recommended

  • Thumbnail
  • Thumbnail
Jordan R.
Jordan R.NT
 

Customer service second to none! Was on the hunt for some Oakley EV path sunnies. Tried them on in my local stockists so knew they fit nice but couldnt justify paying full RRP. Jump online and Great Southern sunnies were just about the most competitive price I could find. Kenny went above and beyond to even price match a pair I had found… Read more

elsewhere. I reached out via email and they are very responsive. Were able to order in spare parts for me at a moments notice. Shipping to the NT from Vic was fast! 2 days and I had my brand new pair of Oakleys. Will definitely be using these guys in the future. They care about their customers and they are much cheaper than the big chains. 10/10

Kai b.
Kai b.QLD
 

I bought some Rayban 3025 Aviators from GSS but after wearing them for a bit, they were too small for me, I wanted to return them in exchange for a larger pair but had already take the frame sticker off and was unsure if they'd accept it or not. They got the sunnies a few days later and emailed me saying they don't usually accept returns like this… Read more

but made a deal with someone in the physical store to be able to process my exchange. I am beyond happy with the customer service and on top of that, the very competitive pricing! great experience, great pricing and amazing customer service

Andrew P.
Andrew P.
 

Great to deal with, highly recommend. I purchased wrong glasses and the changed them over quickly with no hassle.

Nina
NinaQLD8 posts
  Verified

Bought a Ray-Ban 4461D Polished Black Dark Grey online and they have sent me a loose one. [Name Removed] was rude on the first email response, accused me of adjusting the frame myself. I told him I paid my optometrist to adjust it because they have sent me a very large and loose Rayban. I admitted my mistake of getting my optometrist to adjust it.… Read more

I apologised already and he replied by emailing "Such a waste for you just for trying to sort it out yourself!" which I think is uncalled for given the fact That I admitted my mistake and apologised for the trouble. I WAS NOT asking for a refund mind you. I said just send it back to me instead. He OFFERED to send a new and different style and charge me a restocking fee on the first sunnies. Terrible communication, won't reply unless bombarded with calls and emails. Finally replied but decided to charge me full price on a new order (instead of charging a restocking fee as he offered). He said he can give a $50 credit on the first order that have been adjusted by my optometrist. Just don't offer anything you cannot deliver as you have wasted my time emailing back and forth for you to reply.

Marshall
Marshall
 

Super fast delivery at a knockout price. Was going to replace lenses but the cheaper option was to buy new. Website is quite comprehensive with lots of options. Great work guys. Will definitely keep you in mind for my next pair. Thank you

Find out how Great Southern Sunnies compares to other Optical Retailers

Know better, choose better.

Compare all
  • Thumbnail
  • Thumbnail
  • Thumbnail
Aleksas
Aleksas
 

At first I was a bit skeptical about buying from this site, so I took time to check their history and reviews. Everything looked legit and checked out, so I went ahead with the purchase. The owner even charged me less for shipping than he actually paid, which I really respected. When the goggles arrived, from the first sight i already knew the… Read more

quality was going to be spectacular. Solid lens, strong strap, everything felt premium. I tested them on the mountains and they performed perfectly. Zero fog super simple magnetic click and full sun protection all day. Super happy with this purchase and glad I found this website.

Jess
Jess
 

Excellent customer service with quick replies - when my oakleys broke shortly after I bought them they contacted oakleys on my behalf to organise replacement under warranty. Smooth process.

Ann T.
Ann T.VIC3 posts
 

The shipping was fast. But we are in the same state, a couple of suburbs away. Anyway, the products, are somewhat not the quality you would expect when you are paying 200 dollars for sunnies. I also ordered smaller size, and I had to exchange them, end up paying 13 dollars for postage, from my own pocket. Guess what. They do not cover the return postage expenses. Shifty.

Vee
Vee2 posts
  Verified

Ordered two pairs of Ray Bans. Was a bit sceptical of their prices being much lower than Sunglass Hut however I think now they simply lower individual item prices instead of doing promos like 'get second pair for 50% off' like sunglass hut does, which I think is just more lucrative for any business trying to stand out from giants like Luxottica. … Read more

As for Ray Bans, both sunnies arrived in perfect condition, with authentic cases, napkins etc. - identical to what I saw in Bondi Junction stores. Just putting this review out there because I a) have spare time and b) appreciation for money saved. Also c) the big stores never seem to have good CS so I'm happy my money went to a smaller business for a change.

Rayner A.
Rayner A.2 posts
 

Highly rate them! ill definitely be a returning customer in the future.

Mok B
Mok B
 

Best prices, fast delivery, and GREAT customer service by this family business. Recommended!

Ian H
Ian H
 

Ordered some Serengeti Dante 2.0 glasses to replace a pair of Serengeti Velocity glasses I had and loved - and Serengeti is virtually unavailable in New Zealand Great pricing, but even better service from Kenny and Josh, including follow up by email and a call when I was not sure I had received the right glasses (I had, but note that the Dante 2.0… Read more

Blue is a blue mirror coating, not a blue glass lens), which I really appreciated. I won't hesitate to use them again. Great service from Australian Post too.

Steven H.
Steven H.4 posts
  Verified

Hesitant to use at first being a small company and very cheap pricing making me think it was a scam, but after such great communication, very fast postage and a genuine product being delivered, I ordered a second pair within a week of the first ones… Read more

arriving!! Second time shop was exactly the same with great communication and wouldn’t hesitate to use again. Thanks heaps!

 Follow-up  · To answer the questions that have been asked - decision to order another pair so quickly because of the great communication, I ordered a pair not in stock and they kept me informed as to what was happening, then coming so quickly, so why not order another? - frequent communication notifying me of the delays with having to order in a special pair… Read more

Michael T
Michael TNSW11 posts
  Verified

Bought Oakley polarised prizm glasses and came in two work days! Unbeatable prices too!

Find out how Great Southern Sunnies compares to other Optical Retailers

Know better, choose better.

Compare all
Romel
RomelVIC2 posts
 

Best glasses, best prices, best service very highly recommend A+++

  • Thumbnail
rainbow2013
rainbow2013VIC27 posts
 

Very happy with range, prices and shipping only took 2 days. Will definitely be going to Great Southern Sunnies first for future purchases.

Grant S.
Grant S.
 

Great Service ! – Excellent attentive service from this company. I bought a pair of Oakleys and when I got them I wanted to change for another type of Oakleys. There was no problem in doing that and it was very easy to do. The service I got from Kenny was excellent, and the responses weee quick. I recommend this company, and I will come back. Grant S - Moonee Ponds, Melbourne.

Poleferret
Poleferret4 posts
 

Excellent retailer of Authentic sunnies with super quick shipping! – I usually purchase from Sunglasses Hut or directly from RayBan but this time Google showed me another online retailer selling the same item for a better price with Express Shipping included. I gave GSS a go and I couldn't be happier. My order arrived within a day. Would purchase from them again and highly recommended.

Cat S
Cat SNSW3 posts
  Verified

Great experience – Had a great experience. Fast and efficient and great price for my sunnies :) Sunnies were well packed also

Extra Information

Brand Manager for Great Southern Sunnies? Claim your listing.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.