Green Gadgets Australia

Great product. Great seller. As described (only a minor scratch found on the screen,other than that flawless). Bought an S25 Ultra 512GB. Legitimate device. Team were super helpful in correcting my error in delivery address. Item shipped and delivered much quicker than estimated. Highly recommend. Show details ·  1

Very fast delivery and phone was in perfect condition and had been working great Show details

Bought a refurb phone from Green Gadgets, via the JB Hi Fi website, and I am just ecstatic at the value for money. The phone is a series 8 iphone, and is in absolutely fantastic condition, for the measly sum of $121 delivered! Why anyone buys new is beyond me. GG totally undersold the condition as good, I would describe it as excellent. Not a… Read more

scratch on it anywhere.

The purchase included a cable and charger, and was very well packed in a box which was inside a bubble wrap envelope.

Outstanding value for money. Recycle, repurpose, and save a tonne of money! And I almost forgot, it arrived in 2 days.

the apple watch i received is in perfect condition! i ordered it in the “good” condition as it was the only one available, it came with no scratches dents or cracks, battery life on 76%. really recommended these guys Show details

Reputation was the reason I looked at this site to get a refurbished Apple Watch, I found what I was looking for. Arrived quickly and looks great, I’ve set it up and although it’s only been a day it’s operating perfectly. Show details

I am really impressed with green gadgets. The shipping is fast. The item condition is exellent. The only I am not satisfied with is I order the 1tb but they email me that they don’t have it on stock so I can only buy the 512gb. But they refunded me the $90. Show details

Purchased Samsung Watch Ultra after using Samsung watch 4. Its sleeping tracking is accurate. Large screen helps me to use more easily. Recommended for everyone Show details

Honest company to deal with. Very reasonably priced phones. I was getting informed about every step after online purchase. Shipment arrived perfectly packaged and in condition as described if not even better. Unfortunately I've enjoyed my new phone for only one day as it slipped out of my pocket when getting out of work truck and fell on… Read more

concrete driveway on its side cracking screen. Since then cannot use it as touch screen doesn't respond at all. But, that's different story.

Overall I was very happy with purchase until my accident. Thank you

Purchased an iPhone 14 Plus ( as new ) after my previous iPhone 14 was accidentally dropped and lost in a lake while on holiday. I received it in a week and I’m happy with the condition of it. Looks perfect! The only thing I have noticed so far is the battery life is at 86% which isn’t terrible and I’m not surprised as it’s a second hand phone. I… Read more ·  1

received emails about the delivery process. It came with some off brand cheap charger which I’m not using as I have my own. So far I don’t have any complaints. Thank you for providing me with a device without having to pay full price for a brand new one!

I recently purchased a refurbished Samsung Galaxy S23 Plus listed as being in “Excellent Condition.” The phone arrived five days later than expected, which required me to contact support to investigate its whereabouts. To be fair, this delay appeared to be related to Australia Post rather than Green Gadgets directly. Upon arrival, however, the… Read more

cosmetic condition did not match my expectations of “excellent.” The device showed multiple visible dings and blemishes around the bezel and frame, wear to the rear casing, and the charging port had not been properly cleaned. The USB-C cable connection was also noticeably loose.

While support was friendly and polite throughout, the returns and clarification process proved frustrating and time-consuming.

When I queried whether this level of wear aligned with their “Excellent Condition” grading, I was unable to obtain a clear confirmation. I also requested more detail about the advertised “72-point quality check,” but support could not specify exactly what was included. Additionally, when asking whether a replacement device would be of better cosmetic quality, this could not be confirmed. Stock availability for replacements was also unclear until after my return would be received and assessed.

It has now been almost four weeks since my original purchase, and I am still awaiting the refund to be fully processed. Overall, customer service remained courteous, but the lack of clarity and extended resolution timeframe made the experience less than ideal.

I did my research before deciding to get a refurbished phone from green gadgets. Paid $889 for a Samsung ZFold 5 in excellent condition. Buying process was quick and easy. Phone came within the week but it was the wrong phone - very wrong, different model in a box marked as zfold 5. Also, a reminder I bought an excellent condition phone, the… Read more

wrong phone was definitely not in excellent condition, cables included were also not the original Samsung cables. It was easy enough to contact customer service, back and forth to confirm it was their mistake and not mine. Phone was sent back and no communication from them for the next 3 days, email sent, no reply so had to ring them and was told she will make sure this is dealt with urgently. After another 24 hours of waiting, I was sent an email stating the phone i ordered is no longer available and that "we are happy to offer a $40 discount for a "very good" condition instead of excellent". Yeah, no thanks - I should be paid the $40 for running around for your mistake. Gave them 1 star because they did refund me right away. Another star as staff was very quick to answer phone calls and they were easy to talk to. I do not recommend unless you are prepared to spend 2 weeks waiting, emailing, calling and going to the post office, only to be back at square one.

I bought a phone they had listed as "As New" condition and recieved a phone with scratches and marks all over the face. They take for ever to respond, keep giving me the runn around, say they will replace it, then say no they cant. they said i could return it but it would take up to 15 business days for me to get a refund. It has already taken… Read more

more then a week to get to this point. So A month without an exceptable phone or my money back is beyond a joke.

Postage was fast but product itself doesn’t last. We purchase 2 iPhone 11. The yellow phone arrived with the phone not even sealed properly. The phone had a lot of issues like unable to connect to network so no coverage m. Screen was severely scratched and dents on every corner. It seems they just sell whatever they can get their hands on and… Read more

hope for the best it works. Clearly no one checked the condition of the phone. Yellow phone was sent back and we had to do a new order for replacement. Second time lucky it was in much better condition and still works now. But battery is already degraded to 70%

The teal phone was OK but had a lot of dents and gauges. After 9 months the teal phone started to drain battery. It would be at 100% fully charged then 3 min later drop to 22%. Battery has also degraded to 49% capacity in the 1 year 8 months. Note this phone is lightly used by my 12 year old for txt and phone calls at school pick ups only.

Contacted seller who suggested I reset the phone but it made no difference but lag more. It’s completely useless. For $399 you wouldn’t expect it to die so quickly. Seller said not their problem as they only cover 12months. But clearly they sold an inferior product not fit for purpose

Buyers beware. $399 for a phone that barely last 1 year