PLE Computers

Smooth online purchase, quick delivery and the helpdesk was spot on. We had left packing in the hard drive and not read the instructions properly. Sorted out very quickly. Would definitely purchase from them again. Show details

Smooth sailing – Easy to use website. The item I had ordered arrived safely and quickly. Overall, I am very happy. Show details

Service was quick and recommendation of product was spot on. Show details

Store was fairly easy to navigate, staff helped me find what I needed. Excellent quality. Show details

I tried to purchase gift cards for Christmas from PLE online, and none of the delivery options were available-they offered Uber, which was refused, and express post mail-refused, when submitting. So I phoned the Perth store, and they told me to come in. I couldn't get there, that's why I was trying to do it online. They helped me make the purchase… Read more

over the phone, but sent me no receipt, just an order confirmation number, and no Express mail notification indicating it had been sent in the following days. Express APO mail is usually 3 days at most. I waited a few more days with a weekend in between and contacted them again by phone. The money had already been taken out of my account, but after a week of no further communication and still no cards, I was concerned. They checked on my order and said it was still at the warehouse after a week-I paid for Express, but they didn't action the order as an Express order. I got the gift cards after 2 weeks. Not Express at all. While the staff on the phone were very nice and helpful, the actual website was rubbish-makes promises and couldn't deliver-literally, and the store, though the staff were nice, the warehouse didn't process for a week and again, didn't take action on the order as an Express item to send it quickly. Come on guys, you can do better.

I’ve been shopping at PLE for many years for computer accessories like mice, external drives, and other peripherals, and I’ve generally been quite satisfied with those purchases. I’ve used Macs for most of my adult working life, but in 2023 I finally had time to get back into gaming and decided to have a custom PC built through PLE Bentley. While… Read more

the build took a bit longer than expected due to parts availability at the time, everything eventually came together neatly.

The staff at PLE Bentley were helpful throughout the process. When I mentioned that I was returning to PC after decades on macOS, they were happy to assist with the transition. My questions — even the more basic ones about using Windows — were answered promptly and without judgement, which I appreciated.

Overall, the hardware quality was solid — mostly. One of my peripherals, a soundbar, failed quite dramatically one day (it literally went up in smoke), but the warranty process through PLE was straightforward and handled well.

However, I did experience an issue with my Gigabyte M32U monitor, purchased as part of my setup. In 2024, the right built-in speaker began intermittently cutting out. I brought the monitor in for testing, and PLE confirmed the issue before sending it off to Gigabyte. I was offered a replacement monitor during this time, which I declined as I had another monitor available.


About a month later, I was told Gigabyte couldn’t replicate the issue and returned the monitor as-is. Unfortunately, the problem still occurs in normal use. While a video was provided by Gigabyte, showing the speakers working at full volume, the issue tends to appear at lower, more typical listening levels.


I still have around six months of warranty remaining, but I’m weighing up whether to pursue it again due to the time and inconvenience involved, rather than a lack of support from PLE. The idea of repacking the monitor and potentially waiting another month just to be told there’s “no fault found” again isn’t particularly appealing.

I also had a baffling experience about two years ago with an online order paid via bank deposit. After purchasing, I received an email stating “order is now ready for collection at your earliest convenience”, complete with a QR code for pickup. When I arrived in store, I was told the email only meant the product was available in-store, not that it was actually ready for collection, as the bank transfer hadn’t cleared yet. This wasn’t communicated clearly, and the staff member I spoke to at the time was unexpectedly defensive when I asked why the email instructed me to come collect. I ended up waiting a few days and returning later to collect the order without any follow-up confirmation.

That incident aside, and despite the unresolved monitor speaker issue, my overall experience with PLE over the years has been largely positive. Staff have generally been helpful and knowledgeable, purchases have been reliable, and warranty support has been reasonable overall, even if not perfect in every case.

I would still shop with PLE again and feel comfortable recommending them, with the caveat that warranty outcomes can sometimes depend heavily on the manufacturer involved.

It takes energy to run a good business, –I say this after running a couple of businesses of my own over the years. As an older citizen, a good service provider is needed. I needed work done on our… Read more

computers. My own computer needed to be updated to Windows 11. My wife’s computer was too old, which had Hardware issues, and was not able to be updated to Windows 11. I went to PLE Computers in Bentley, and found their service excellent. I would like to thank them for their help! Their service was carried out promptly. My wife’s computer needed to be renewed. Being on the Australian Age pension, we needed to be careful how much we could afford to spend on a new home office computer. The person who served me, negotiated an affordable price on a new computer. The service I received was excellent, Our computers are up and running. There was a teething problem with Microsoft Office 21, which PLE managed sort out free of charge. Thankyou Guys

I was after a custom built computer to how I wanted and specs, was able to easily configure it online, I was a bit worried about some parts that were not available locally but in other states. This issue was Not an issue as they transfer the parts across from other store, which I found a competitor would not do. Super happy with the my build they did , no issues at all. Service online to picking up at the store was 10/10 highly recommended. Show details

Easiest PC purchase ever. Good website info guided me to what I wanted. Placed order at 11pm and it was delivered 2 days later. Incredible service.i am a repeat customer and very happy with the service. Show details

Recently bought a pre-built PC at their Wangara outlet and the PC has been performing as intended. Best to email them with your requirements as they may not be the quickest to answer the phone probably due to them being engaged with a customer at the store front. Went over to pick it up after ordering it via email and it was a quick transaction… Read more

with no issues so overall I'm happy with the purchase and for the record I can't comment on the after sales service yet as there has been no technical issue with the PC after purchase.

I'm new to PC's and was very nervous to get this PC. It was a tad bit overwhelming to get this piece of equipment whilst not having much knowledge about but thanks to YouTube and the guidance provided online, I was able to set it up nicely. I would appreciate more support for people who know nothing about computers and are making the effort to learn and educate themselves, though.

Did a very easy purchase from the PLE online store and it travelled from WA to SA arriving in a few days much to my complete satisfaction. Was awesome because they're trustworthy and that's the biggest thing for me these days.... awesome work PLE, thanks guys! Happily buy from you again in future. Show details

Great support in store. Although I had already a monitor in mind, we went through the available products to ensure that it was the right fit for the intended use and that it was the best available price. Show details

Selected the computer and monitor online which was very easy. They could have delivered the computer etc. next day, but I chose a weekday so I could be home for the delivery. Delivered via Uber. Completely satisfied with the service and the computer. Show details