Kleenmaid

Over three decades Kleenmaid appliances have outlasted and performed beyond expectations. Great Warranty and service for a claim. Value for money as well. We use on multiple properties.

Well done to Jess on reception, never had such a delightful person help me, solved all my problems. What a wonderful person to have working for you. And Simone in service equally up there with Jess , wow such great team work, I have left a previous review but not sure where it went. But trust me Kleen Maid they made my day, got of the phone feeling great. And this has never happened before. Thanks from Jane

I had a couple missing minor but vital fixing parts to nstall a Kleenmaid induction hotplate. Why missing I am not sure. Kleenmaid didn't actually stock the parts but following some investigations by the spares section they found some surplus in their showroom. All resolved. Brilliant service by the spares department who went beyond normal and they deserve a 6th star as far as I am concerned. Many thanks

WARNING!! Do NOT purchase from Kleenmaid! They use the worst delivery people with the worst reviews (M3Logistic). They do not deliver. They do not update. They do not care about people or for completely mucking up customers day. They provided a window of delivery between 7 am and 12 pm and after ringing Kleenmaid and then C3 Logistics twice… Read more

they’ve just informed me they’re going to be here hours later! Note I had to chase them- no courtesy updates provided. I had concreters at my home that wanted to be here this morning that I said to come after 12 and now it’s affected all of them as well. They simply have no courtesy or regard for their customers & to make it worse M3 Logistics ‘customer service’ line lady on the phone, Margaret had the empathy of a cold piece of ice and began to speak over me. I’m submitting a formal complaint to Kleenmaid also so that they hopefully dump this incompetent & useless company as their delivery service. There’s no way that Kleenmaid isn’t aware about this poor delivery service (take a look at the reviews!), they would know because there’s years of complaints there about M3 logistics - they need to find better- the bad reviews are very true! Steer clear unless you want a whole lot of time wasted & headaches!

Awesome service, great communication & easy to deal with. Thanks Kleenmaid

Purchased 4 items. Very happy with the delivery communication. Products have been installed and look fantastic. Dishwasher is sooo quiet. I was unsure of the functions on the oven but had a great chat with the Sydney office lady and now I am more confident. Great products, great service.

We recently had the clean made 90 cm induction cooktop installed to replace our old electric cooktop and it’s even better than I could’ve imagined. Add heaps in an instant and it’s been an absolute dream to keep clean. Highly recommended thanks to the Kleenmaid customer support team for making the delivery process so smooth.

I rarely write reviews, but the lack of after-sales service from this cooktop company has been unbelievably frustrating. The product itself seemed fine at first, but when issues started appearing, everything went downhill. Their customer service is practically nonexistent—calls aren’t returned, emails go unanswered, and getting anyone to… Read more

acknowledge a warranty claim is impossible. A company that refuses to support its products after taking your money shows zero respect for customers. I would strongly advise anyone considering their cooktops to look elsewhere. A good appliance means nothing if the company disappears the moment you need help.

Great Company, Great Products, Service was accurate they helped me sort out my electrical needs, With accurate advice... Product turned up quickly and in excellent condition. Works perfectly. ( Induction cooktop ) Extremely happy, goes well with our 5-year-old kleemaid dishwasher which is still working fantastically. Highly recommend

We bought a Kleenmaid dryer four years ago on a friend's recommendation. Delivery was quick, and it worked perfectly for the first two years. Then we had an electrical problem and it wouldn't start. We contacted the Sydney office, and they sent a technician within 24 hours who fixed it on the spot. It's been running without issues ever since. We're a family of six and use our dryer almost daily.

My original product was well out of warranty when it failed. So I got in touch with Kleenmaid to organise a replacement. After speaking to Clinton in their Sydney support team, who was very helpful, the replacement unit was arranged. In the end, he only charged me for the delivery and install of the new unit, that wasn't expected but left me feeling very grateful for the quality of the service and new unit.

Really happy with my Kleenmaid dryer. I ordered it online on a Monday and it was delivered before the weekend, can’t beat that. The whole process was easy, and the delivery team were great. The dryer is so quiet you forget it’s on, lol. It’s just a good, well built product that does exactly what you want it to. Would definitely recommend Kleenmaid to anyone looking for quality and fast service.

We bought the Kleenmaid dryer for my daughter’s new apartment and honestly, we couldn’t be happier. Ordering online was so straightforward and the delivery was super quick, it arrived within a few days and the team kept me updated the whole way. It’s a solid, quiet and efficient, and looks good too. I’ve had Kleenmaid before and the dryer didn’t disappoint.

Thanks to the team at Alexandria for helping me choose our new oven and cooktop combo. I am so glad we went with the black 90cm over stainless, my designer has mocked it up in 3D and it looks awesome with the new cabinets! Shoutout to the delivery guy Tim, who helped us unpack as well. Looking forward to having it all installed and cooking my first meal on an induction cooktop. Thanks again. Chris

I had an issue with my Microwave. I rang and they asked me to register the issue on the website which I did... Very simple process. I had a phone call within 4 hours and then another call from the repairer on the same day. Everything was fixed in 3 days. Very smooth and very professional.

My new tumble dryer looks so good in my tiny laundry and the wall mounting kit was a lifesaver for space. It’s super quiet and the antiwrinkle function keeps stuff fresh if I’m busy. The lint filter’s easy to clean, Dries a full load in 45mins. Highly recommend!

I highly recommend kleenmaid , there appliances are top quality and last a long time . The staff at kleenmaid have been really lovely and friendly and very helpful. John in the appliances team was really helpful and he made my day . I will always continue to use kleenmaid appliances because they are strong and reliable.

Just purchased , 12 kg dry weight ,strong and gentle for a top loader,, nice looking beast quiet operation , plethora of cycles to choose from but dissapointed in the fact that main filter is at the bottom right and back of machine, there is another inside the drum , which can be cleaned …how are u supposed to clean the one at back of… Read more

system , not possible for a lady to do, or a man and machine sits up against a wall, , very stupid place to put a filter system front loaders have the filter on the front. Bottom , I wash in was bags , so it may work out ..

Cordless Stick Vacuum Cleaner with Easy-Reach-Split Wand is excellent have not had a problem it the appliance easy to use and to get under the hard to reach places. Cordless Stick Vacuum is easy to clean and to remove the dust bunnies. would highly recommend it.

10 Star Review To be honest I don't think I have received customer service in recent years anything to the level I have received from John at Kleenmaid Parts. From the start of my hose journey, John has been professional, accommodating, helpful and 150% a total pleasure to deal with. He is a really nice genuine guy.

OMF6014 Oven. Works well, but is a very unintuitive oven to use, difficult to simply turn on, alarm goes off randomly if clock not set. I recommend to read the manual. Completely unintuitive digital controls that require a PHD to understand. Just a terrible user experience that has not been considered. Look it works as an oven but it's not easy. 4 stars is very generous. 3.5 would be more low it.

Great appliances – Kleenmaid have a great range of appliances and really well priced. If you want to see the full range, they are on display in every Nobby Kitchen showroom. Nobby Kitchen showrooms are huge and have around 25 kitchens on display full of appliances so you can really see what you are getting. Well worth the visit!

“Not happy Jan” – My freestanding range cooks so unevenly it is very frustrating. There is no way of really seeing what the actual cooking temperature is. And as for the stupid set of buttons to set timer, etc surely they could at least make the symbols meaningful. I wish I had done my research before just accepting what our builders included in our new home build.

Kleenmaid Crap – Wow, new expensive Kleenmaid upright cooker. Ignition does not work. There is no service provided. Where is Consumer Affairs!!

Warranty not honoured – I bought Kleenmaid appliances years ago. Never again. The dishwasher needed repairs and the repair man came and and presented me with an electronics panel infested with cocroach dung. That voided the warranty, he said. We never had cocroaches.

Disgusting service and poor communication ! Faulty product and damaged my property! – Dishwasher purchased brand new and leaked within 1 month of use causing damage to my floorboards, I raised a service call with kleenmaid, technician was sent to my property and “adjusted a seal” only for it to leak again within a week causing further damage to my floorboards.I also asked the tech to take photos of the damage to the floorboards for… Read more

his report as a result of the faulty product however he refused claiming to only be a subcontractor and was not part of his scope . …I contacted kleenmaid again and they notified me that they will need to replace the seal…the seal finally arrived a few weeks later and the same tech swapped out the seal(which was not a straightforward process and required drilling out of mounts etc)…I asked him again to take photos to show kleenmaid the damage however he once again refused…a few weeks later the same issue happened and after much deliberation with kleenmaid, a new dishwasher was sent out and replaced with the old however kleenmaid with direct contact from their CFO have refused to accept responsibility of the damages to my property(despite undeniable proof) leading to what will be a long and stressful process within court. It’s a shame that we we try to support locally manufactured products only to be screwed over! Will definitely not be buying ever again and will do all that is within my power to make sure everyone knows that this business is being ran by thieves!

Read on – Purchased a Rangehood did not open it, When required I opened the box found the filters damaged within the warranty period and contacted the company. And was told because I did not open it within 14 days of purchase I had no claim . Simply put don’t buy this product as they do not stand behind there product and I have no choice but to take it the dept of fair trading .

Dog shit Kleenmaid dishwashing unit – 2 year old dishwasher exploded in my house, almost burnt my house down then had no help from customer care. Proper dog crap company, hopefully they get nuked

Buyer Beware – Six months ago we did a kitchen renovation and brought all new Kleenmaid products. Our first problem was with the oven . When it arrived it had major issues consequently they replaced it. Received the second oven and we were told it had been checked and it was fine. Had the same issue plus more problems than the first oven. Clearly there was a… Read more

communication issue between them and their service agent. Eventually we got sick of the run around and ask for a refund. Now with have an issue with the cooktop. One of the burners doesn't work properly. It has now been seven weeks and it still hasn't been fixed. Again there is an issue between Kleenmaid and the service agent. Its is clear that customer satisfaction is not their priority. I suggest anyone looking to buy Kleenmaid and are in the ACT and surrounds stay right away from them.

Beware - poor afterservice – Late last year after a renovation I replaced all my appliances with Kleenmaid. My stove top while it looks amazing is so poorly designed, that when I turn the knobs to get the gas going, I burn my fingers. Also, the position of the burners are so far back that I can't use them with my larger pots without them touching the back splash. Overall, a… Read more

terrible design, and Kleenmaid apparently don't care. Safety always comes first in in my book, but BEWARE, Kleenmaid is NOT concerned with safety. They have subsequently deleted this line of stove top, but too bad if you've already purchased their poorly designed product. I have been told by many of the larger retailers, that this is the reason they do not stock Kleenmaid - customer satisfaction is not their priority, and clearly neither is safety. I have waited many months to write this review hoping that Kleenmaid would at the very least acknowledge this issue, and I am very reticent on writing such poor reviews, but at the same time, if I had read this review before purchasing Kleenmaid, perhaps I would have done so with much more caution.