Best Appliance Brands

Came out quickly, assessed the problem, ordered replacement parts. Returned in a week to install new parts. System is now back up and functioning as… Read more

expected. All work covered under warranty. Techs were friendly, competent and efficient. Would definitely recommend them.

Great service and good communication when one of the accessories was unavailable.have recommended the company to many other people

I like the thank and appreciate MILES efforts. It was an outstanding service very professional customer service provided understanding customer… Read more

needs. My TCL TV was faulty and MILES provided the best service and support. Thank you TCL for recruiting such a great employer

Recommend this company. They replied almost immediately about my enquiry into a part I needed for my old Optimum 400 juicer. Prompt and good quality service.

Very good service been with this company over 5 years never had an issue with tech or office always on time

The beans were okay but didn’t taste like the Segafredo I remember from years ago. Maybe it’s just me, the coffee seemed a bit bland, but was drinkable. I’ll definitely use the beans.

Very happy with my Kylin infra red sauna . The team were great to deal with . I first thought Julie on chat was a bot - but she called me back to answer all my questions .

We’ve had a fantastic experience with the Jura X8. It consistently delivers high quality, barista level coffee with minimal effort, making it perfect… Read more

for our busy environment. The machine is reliable, easy to use, and produces excellent results every time.

What really stands out is the support behind it! The team at Jura have been exceptional to deal with, providing prompt and helpful service whenever needed. Overall, a premium machine backed by a great company.

Disappointing experience. My EvoHeat Force i17 outdoor heat pump suffered a control board failure when the unit was only about one year old. I was… Read more

advised the failure was caused by gecko ingress.

For an outdoor unit installed in Queensland, where geckos and similar pests are common, I found this concerning. I was advised the issue was not covered under warranty, resulting in repair costs of around $1,000. I was also invoiced $275 for a service call to diagnose the fault.

I found the warranty and service process difficult to navigate, communication was disappointing, and resolution took considerably more effort than expected.

Based on my experience, I would carefully consider after-sales support, warranty coverage and long-term ownership costs before purchasing.

Slimy leaks, all 5 packs of them. Kept leaking after washing slim off. Had to dump them

2.6kW split system (HSNRP26B) was installed just at the end of summer this year in my bedroom. But it has been a god send for this winter and how… Read more

cold it has been. I was recommend to get the Rinnai brand as they are a leading brand and with their customer service and after sales assistance is up there as one of the best. The remote control is easy to use and with the WI-FI built in module to be able to control it remotely has made it that bit more helpful for a better night sleep.

Service tech turned up on time and performed repair and service to system and now we are back up and running ‍ ‍,all good.

Love our Tefal air fryers. We bought Tefal because they promised to be quiet and they are. They cook really well. Salmon, chicken, steak, veges i've… Read more

even cooked cake. It saves money from using power but it really really saves me time which i value the most. Thank you Tefal and thank you Jamie Oliver 5 ⭐️⭐️⭐️⭐️⭐️

When we purchased our Lifestyle BBQ 18 years ago the premium we paid for high quality stainless steel has proven to be well worthwhile as it has sat on a balcony just 200 m from the ocean and the stainless steel is still in excellent condition.

This product is really good. I put on a patch at around 9 p.m. and can almost guarantee I will be asleep 45 minutes later. The reason I only gave… Read more

four stars is because there was an initial delay and mix-up with shipping the order. However, as soon as I alerted of the problem it was remedied with speed and courtesy.

Hello guys, Weber is brilliant, has the best products and the best service. If you read a negative review about Weber, don't believe it. I have 7… Read more

Weber BBQs and the warranty is brilliant, send images and the item is replaced just like that. Buy Weber!!!

I purchased a brand new ASKO dishwasher from Harvey Norman, expecting the quality and reliability that comes with a premium brand. Unfortunately, the… Read more

dishwasher failed after just one wash.

The dishwasher was delivered on 3 July and installed two days later. After its very first cycle, it displayed a “drain pump blocked” error, even though there was no blockage. Water remained in the bottom of the dishwasher, and it became unusable.

I contacted ASKO immediately. During the first technician visit, the technician assessed that it could be a pump. ASKO decided, without any communication with us, to order a pump and replace it.

A second technician visit was then required, one the parts have arrived, meaning even more time without a working appliance (3.5 weeks at this stage). Throughout this process, communication from ASKO has been extremely poor. No replies to my emails or calls. I have had to repeatedly contact them myself to ask for updates. After the second visit, I was advised that my case had been referred to a coordinator for a decision. Despite being told I would receive an update, I have still not heard back. I called ASKI again today 3/08/26 only to learn that this is still awaiting a decision from their management. 4.5 weeks without a dishwasher and still no refund.

What has been most disappointing is that ASKO decided to pursue repairs on a dishwasher that failed after its very first use, without discussing any alternatives with me. As a customer who purchased a brand-new premium appliance, I expected better service, better communication, and a quicker resolution.

Instead, I have spent weeks chasing updates, waiting for decisions, and being left without the dishwasher I paid for. The lack of communication has only added to the frustration.

I chose ASKO because of its reputation for quality, but my experience with its warranty service has been extremely disappointing. I hope no other customer has to go through the same experience. I will not be buying anything ever from ASKO.

I was looking around at various 'big brand' barbeques, from Napoleon, to Webber etc etc but at the time I wasn't wanting to spend more than a grand… Read more

on a barbeque. I got an ad on Instagram from Trimal Grills and became curious. The reviews were all amazing and the customer service was apparently amazing too. I went to the website, saw all the bells and whistles offered by the Trimal S1 and requested a call back. I spoke with Mick, who was helpful and friendly. He discussed the options, how they could be chopped and changed to suit my needs and preferences. Long story short, I went from not wanting to go beyond a grand, to well beyond a grand on this amazing barbeque. It's solid, it's sturdy, it's Australian, its bloody awesome. The instructions for set up were super easy (video and manual) and I managed complete it by myself in a few hours. I'm super stoked with the deal Mick set up for me! We made pizza and cooked it in the oven last night and it was bloody delicious. Cooked just like a wood fired restaurant, only better. Haven't used the barbeque proper yet but based on the pizza performance, I'm sure it'll be great. The only potential issue is that the temperature I set and the temperature I get is not matching. The temperature goes beyond what I've set by about 30°. Hopefully this is sorted out with a software update, or maybe it's just a case of the barbeque not having the time to get to the temperature and stay there yet.

We required a two yearly service of our Brivis heating system. I booked through Rinnai with ease to secure a suitable time for the service. The… Read more

serviceman who attended was extremely polite, knowledgeable and efficient. I would highly recommend Rinnai as a service provider

The Bio Flame BEWARE – I paid a deposit to The Bio Flame, submitted a plan and was provided a Chinese character image of what they would build for me. When I converted the… Read more

plan to English, I identified defects in the plan and asked The Bio Flame if they could redraw to fit the enclosure I was working with. I let them know that the enclosure I was working with was made of Lava rock, not an easy material to modify. Subsequent communications from the Bio Flame would not address the design flaw. I asked for a refund and The Bio Flame stopped responding. I had to write off my customers investment and purchase from a different, reputable manufacturer. Since The Bio Flame is in Canada, I was told I had no recourse to recover the $2000 deposit.

Since the negative experience and reviews, The BioFlame assigned an individual to help me navigate this purchase. Currently the part is in production and I hope to see it soon.

Fabulous product hot water instantly and with solar panels it’s all free!

Over three decades Kleenmaid appliances have outlasted and performed beyond expectations. Great Warranty and service for a claim. Value for money as well. We use on multiple properties.

Bought a bushman 85L, installing in the van in a couple of weeks ,so will give a review after about a mth of use, but I can’t speak highly enough of… Read more

the personal in the warehouse when I picked it up for all their help in choosing the fridge.Thanks Guys.Garry Brown.

I thought that the company that represents this product has gone bust and in receivership since March 2026

I wish I could give less than one star, but unfortunately that’s not an option. The products are simply not worth the money, and the manuals are… Read more

poorly written for an item in this price range. For years, we have requested clearer video guides, yet Teka has failed to provide accessible or comprehensive English-language instructions on how to properly maintain and operate the product.

Just had the 2.4m x2.4m gazebo delivered, excellent service, arrived in a couple of days and delivery driver was very helpful and helped put it in garage, very friendly chap…..John - Oran Park NSW

Been eyeing this Xlite stick vacuum and so far, it does have a good cleaning suction. Hope this will last long.

I'd give a negative if I could.. absolute crap product amd no back up with warranty.. take my money dont want to know me..over 5k.. mine few months… Read more

old has never worked inspected by 3rd party air conditioning installers as faulty compressor leaking gas and midea wont do anything to Fix it. Absolute #$%&#@#@.. dont waste ya .money.. now trying to take legal action.

Very disappointed. The oven comes with a 2 year Warranty, but the oven element blew after 3 years of use. I asked for the repair cost to be waived… Read more

under Australian Consumer Law Guarantee because I did not buy this oven expecting it to break in 3 years... They declined and only offered for me to bring it to their store in Sydney for a repair at full cost.

Dyson gen5 outsize complete vacuum cleaner useless stuff. Broken twice in a year time. No permanent solution on customer service. Everytime needed … Read more

to wait for 1 and half month to get the new motor head. Machine stopped as well intermittently. Customer service is terrible. Advised to keep using the machine and live with it after spending around $1k on this piece of junk.