Makin Mattresses

Purchased a split queen Bellissimo mattress. What an excellent choice. It’s super comfortable and totally reversible which is great for keeping your mattress’s in good condition. Service at the Perth store was excellent and would throughly recommend them to anyone wanting to buy a excellent Australian made mattress. Show details ·  1

Welcomed into the store, taken round and tested the various mattresses, shown the layers and how they are put together. Bought the mattress and it was delivered a couple of days later. No fuss process and a really great mattress. Show details ·  1

We were given a no nonsense, stress free experience. Much appreciated. Show details ·  1

From walking in the door, we knew we were going to be purchasing a new Matress. Very early on in our life we had a Matress we could flip and rotate and never had any problems. Forward to the future and we were sucked in by the new mattresses that… Read more ·  1

you could only rotate and not flip. There lies the problem and in only 4-5 years, our body had indented and left a hump in the middle. While we have only had the Matress 4 days, we have already experienced better nights sleep. We added our topper to just take the sting off the firmness but gee best decision we’ve made already. Thanks to Robin for giving us the opportunity to really try all the beds and make a decision we are so happy with.

After destroying my back with a mattress from another Australian made company that delivered a poor product and even worse customer service I ended up buying one from Makin Matresses. When I moved interstate I didn't have the heart to take that bed from my ex. Now that I decided to buy a decent bed again I didn't bother contacting anyone else,… Read more ·  1

just contacted the closest Makin Mattresses store and they were very helpful, even arranging for a third party freight company to deliver it to the country area I now live in, albeit at my expense. I would recommend a bellissimo duo to anyone, if you would spend a couple of hundred dollars for a hotel room for a night then paying for a quality mattress that lasts a decade is an investment rather than a cost. I'm a tradesman who relies on my body to make an income, finished work at 1130 last night and started at 730 this morning, I probably would have been sore or grumpy if I didn't have a few hours of good sleep. Having the 5 year comfort guarantee is such a peace of mind.

My husband and I got a Matilda Bellissimo medium queen mattress and it was the biggest mistake of our lives, expensive mistake. We paid $3000 and in a week I had extreme back, knee and ankle pain, I was not sleeping at all my mental health was at an all time low, I went back into the store and felt like I was being gaslighted by the manager she… Read more

kept questioning me as to why I got a medium mattress and kept telling me the mattress on the showroom floor have been laid on for years and that’s why they feel good. She insisted that I need to work the bed in for it to feel the same. I ordered a topper and paid more money in hopes the mattress would be more comfortable I have given it 3 months and I am in extreme pain we rang the store again to be told the only thing they can do is I use our comfort warranty to change the mattress firmness which won’t help I laid on the plush and hard mattresses and got full body numbness. It’s extremely disappointing that they don’t have an offer of ur money back when you have these kinds of problems. We also asked to speak to someone higher then the store manager and she told me that she was it and then said there is an area manager when we insisted their had to be someone higher and we are still waiting to hear from that person. My hope in writing this review is to save the next person from this mistake and saving them their money.

Sure! Here’s a glowing review you can use for the mattress company: --- A Dream Experience from Start to Finish – Thank You! We recently purchased two Bellisomore mattresses and couldn’t be happier—not just with the product, but with the entire experience from beginning to end. From the moment we reached out to inquire about our options, the… Read more ·  1

customer service team went above and beyond. They were incredibly patient, taking the time to understand our needs and guide us through the selection process without any pressure. Their knowledge and genuine care made all the difference.

There was a small hiccup with our order, but it was handled with such professionalism and kindness that we felt even more confident in our decision. The issue was resolved quickly and smoothly, with excellent communication every step of the way.

Now for the best part—the mattresses! The Bellisomore is everything we hoped for and more. It's unbelievably comfortable, supportive in all the right ways, and we’ve been enjoying the best sleep we've had in years. We wake up feeling rested, refreshed, and without the aches and pains we used to have.

Thank you for making our mattress-buying experience such a positive one. We’ll be recommending Bellisomore to everyone we know!

The service received was second to none. The salesperson was excellent. She didn't "sell" us a mattress...she helped us purchase the right one for us. With the 5 year "Comfort Guarantee" there was no risk with choosing the mattress that we did. Delivered today, on time and a phone call to say they were on their way. It will be our first night… Read more ·  1

sleeping on the bed tonight, but I am positive that we made the right choice in purchasing from Makin Mattresses. Happy to recommend and, I have already told friends how pleaded we were with the whole process.

Excellent information on line to help make a choice Great service in store with helpful advice on different mattresses Efficient prompt delivery within a few days Love to support WA company Recommend the product. Value for money. Sleeping very well. Margaret Show reply

Highly recommend Makin Mattresses at Sandgate, the lady who served us was friendly, helpful and not pushy, delivery was also great, quick and easy and professional and arrived within the time frame provided, I have also had issues finding a suitable pillow for myself and I found the perfect one at this store as well. Show details ·  1

After research my findings lead to a mattress here. Natural comfort wool pocket excel. The decision was made for the breathable quality, natural fibres, long life. Were we fooled! Firstly this mattress is so hard, yes these things take time to wear in but its been almost 3 months & we are waking in pain each day. Im 40 & active, this is horrible.… Read more

Secondly, when I called the store earlier on they suggested their removable pillow top, we purchased this. Now not only is our bed still hard its also now a disgusting hot mess. Ive emailed the store, im sure nothing will be resolved as mattresses are an expensive investment that we assume total loss once it leaves the store. Update: last night my husband slept on the floor & me on the couch!

Very disappointed with our Makin mattress Queen Bellissimo. We have a problem with the sides sinking low on both sides to put us on a slope. We have tried to flip the bed and reverse it and it works for a couple of nights and then does the same. I watch sky and in the ad the male gets on one side and flips the bed making it look easy but our bed… Read more

is so heavy it takes 2 to do it. We are in our 70's and I have to get my son over to help flip and turn the mattress. Making the bed and changing the sheets is a gruelling task as well as the bed is very heavy and difficult to lift. I cannot understand why the mattress doesnt have handles to assist lifting the mattress. Our previous mattress a Sealy Posturepedic which we have used for 15 years appx was incredible and easy to make up and turn. I regret not buying this product again. 2 also bought a bed base and 2 side tables at a cost of $4700 I would not recommend this bed to anyone and buyer beware it has been a great disappointment.

There was bad communication about picking up the bed and then was not given all that was ordered and was no easy resolution of the ladies stuff up of not giving us all of the products ordered and living over 2 hours away was not very impressed with the end service after paying $4830 for a bed!!! Show details

I visited the north Brisbane showroom. Service was quick, easy and a great price. Delivered within 2 days, by far the quickest delivery ever! Had a bellissimo duet mattress for two weeks and very happy. I can't fault them, I only wish I'd gone there before buying the previous mattress which I cost $$$$ more. Show reply

Sarah gave me unbelievably good information and service. Went to another two mattress places and got poor service. Tried to order a mattress from BCF as well and hopeless. Consider my money first grade and expect first grade service which Sarah gave me. Show details ·  1

The Salesman was knowledgeable and helpful in answering all our questions. We were able to lay on the various mattresses they had to offer and the delivery time was reasonable. The new mattress fitted perfectly in our motorhome and we are very happy with the comfort level Show details ·  1

We ordered a mattress for our caravan and unfortunately there was a technical hitch which was resolved professionally and quickly. The mattress was well-made and comfortable and the company went over and above what any company should have to do in looking after us, nothing was too much trouble It was a minor issue however we were treated so… Read more ·  1

well and the problem was resolved in superfast time

In 40 years of running my own business, I am yet to come up with a company that has treated us so well as Making Mattresses which they should be commended for

We can happily recommend the company to anyone that is looking for a well-made product with exceptionally friendly staff and professionalism.

Thank you so much for looking after us we will recommend you to many people.

Best regards,

Andrew and Carolyn.

Clare Valley SA

As a long term customer over 25 years you excelled again. A mattress custom made in October 2025. Some issues started to appear 1 week ago. Spoke with Rose at Regency Park. Who has done so well with our concern. Who is an absolute credit to Makin Mattress. It was picked up on Monday 20.4.26 It was returned this morning fully rectified.… Read more ·  1

22.4.26. The delivery & fitting team were on time & called us in advance on the 2 occasions over these days.

The best customer service experience. So well done.

Kind Regards Chris Mc Grath Adelaide

Bellissimo it is! Why would you go anywhere else to buy your mattress seriously!!! The service was outstanding and the quality amazing! Chaylor at front desk was so authentic and helpful and Wendell from the factory took custom made mattresses to another level. Our mattress is such great quality at a very competitive price and the turn around was very impressive! Well done team at Nundah. Show reply

Claire was extremely polite and informative. She displayed excellent knowledge of the product without being pushy. The delivery men were efficient and friendly and on time. Show details ·  1

Easy purchase online. We already have their bed frame that we love so it wasn't difficult to decide where we'll by new one we needed. Good solid bed frame with generous size drawers. We love them. Delivery guys were very accommodating. Show details ·  1