SeniorsPlus

The lovely guys from Sleep Hive came along and resolved my problem with the height of my bed. Removing the castors fixed it all and I am very happy now. Thank you to the lovely Customer Care folk who sorted this out for me so quickly.

I started from their very nicely laid out and informative website and decided on the bed I thought would suit best. I phoned to place the order and spoke to Sarah who was super informative and gave me great advice. I ended up choosing a different mattress, which turned out to be right decision. Bed was delivered a week after order placed. David… Read more

and Joel were super efficient removing old bed and setting up the new one. Joel did a lovely job explaining all the features and demonstrating. It's only day 1 but the bed is already living up to expectations.

I couldn’t be more thrilled with the care and thoughtfulness of these two gentlemen. They swiftly despatched the old bed, and with the precision of an army maneuver, assembled and took away every last bit of packaging all with quick witted humour. They sensibly parked the van away from the rubbish bins awaiting waste collection. Thanks guys

Caelum Dual Queen Bed, Celestial Mattress – Very comfortable adjustable bed, has really helped me get a good sleep. Seniors Plus have been excellent to deal with, great customer service, friendly, helpful and reliable. Thanks to Don, Jeff and the team!

From the first phone contact with a very personable Sarah in Queensland to delivery and set up within the week by Zac in WesternAustralia, this was a faultless and pleasant experience. As for the 2 super king single beds joined as one, they are just the best. I loved my previous bed but this is at a whole new level.

I purchased ths new fabulous bed from seniors plus. However after all their hard work removing my old still working mechanical bed to the front bedroom for my girlfriend to move in and to have a good bed for her to adjust to whatever she needs for her back. It's was all good. Now my new bed was fantastic however it was sitting at a different… Read more

height to my husbands bed and it was at this moment when my husband discovered our 6month old puppy had chewed thru the cord which means the bed is now not working on my husbands side. Whilst furious at the dog I had an electrician come out to basically put thr chewed ends back together but properly . However he said he couldnt quite see where the issue was and could he take s look at my old bed to see what he needed to do. Then his bright idea was to simply take the part off my working not damaged bed and changed it so now its broken whilst he just put my plug onto my husbands bed and said job done. When I came back into the room after I was told that he had literally just taken bits off my working bed now making it broken to repair the first bed I wanted him to fix from the outset.i was outraged. Now I tried calling spare parts and the company who sold me these beds in qld but the company was no longer in business. So I had nowhere to go. Except I had just had delivery installation people delivering my new bed just a week ago so I reached out to DAN PARBERRY from seniors plus beds once more for his help to see if they could have any item that perhaps they could get my bed running again. So then he said yes we maybe able to help you. However if it's more than jjust a new black power brick then we may not have the ability to fix it. He was up front with the callout fee of $150 & black brick box cost was $120 total $270 so to get installation technicians here looking at the bed i was very happy to pay parts and a call out fee instead of an incompetent electrician.was only going to cost me $270 & if they couldnt fix it they will give me back the $120 for the black brick cord. Anyway David the installation technicians who is a lovely man said not a problem leave it to him he'll see if he can get it working. You know it took him all of 5mins but definitely less than 10mins to have fixed the problem and get my bed working again So thankyou so very much DAVID I am so glad that you and seniors plus are willing to go above and beyond for their customers. This is a company who has values and high standards I will gladly purchase from them again. But thanks David I really appreciated your help.

The Sunshine Rise Every Day°° – TODAY my review it's about the product itself..before was for the customer service. I waited 1 week to see how my body would feel after sleeping on this bed. I boughted on the 3 er of December 2024. It's a great mattress, comfortable , all positions are very stimulating to have an Excellent sleep and wake up Fresh as the Sun!!., the massages… Read more

are Better than I thought...I am saving $ 65 for bodly massage..jaja.. The mattress does not give you extra heat like others..specially in hotter days..It's a Strong mattress.

I am a short lady, the high of the beds it's just right. I made the right Investment with this product.

I am a retired Register Nurse who slept in many beds working in different Hospitals or renting places during 50 years of Nursing.. all over Australia.. Some mattress were very expensive, double Pillows and so on..still not so much Comfortable like Cosmos mattress.

An EXCELLENT MATTRESS ITS AN EXTENTION OF LIFE!!! With the Extra benefits Included on this Bed..

I am a 74 years old and a VERY HAPPY LADY WITH MY NEW BED.!!!! My Christmas and my Birthday Presents!!

I recommended 150%. Sweet Dreams!!!!

Exceptional Service and Quality: Seniors Plus Goes Above and Beyond! – Absolutely outstanding experience with Seniors Plus! Heidi Fisch, my initial point of contact, made a significant impact on my journey to find a suitable hospital-grade bed for my elderly parents who suffer from advanced dementia and other chronic medical conditions. Heidi's compassion, understanding, and expertise exceeded all my expectations. … Read more ·  1

From our very first interaction, Heidi demonstrated exceptional customer service. She made the entire process remarkably straightforward, guiding me through the options, assisting with product selection, and efficiently handling the quote and invoice process. Her swift action ensured that everything was in place without any delays.

The exceptional service did not stop with Heidi. Every team member at Seniors Plus, right down to the delivery and installation crew, was fantastic. Their professionalism and kindness made the entire experience memorable and stress-free. The beds arrived promptly and were installed with great care.

The beds themselves are high-quality and luxurious, and my parents absolutely love them. It's clear that Heidi had their best interests in mind. Additionally, she went above and beyond by including many extras for free, including the delivery and installation.

A heartfelt thank you to Heidi and the entire Seniors Plus team for their outstanding service and dedication. You have truly made a difference for my family.

Had a single hi low bed delivered today by Steve and Lochie. What amazing and professional guys they were. Dissembled my old bed and assembled the new bed. It’s so refreshing to have such lovely guys delivering and assembling the bed. The whole service from purchasing the bed to delivery has been such an easy and pleasant experience. Clair was… Read more

so very professional in helping us choose a bed suitable and delivery just as professional Thankyou.

Excellent service by Steve and Lachie in delivering and assembling our new bed, very happy with all aspects of our dealings with SeniorsPlus, excellent customer service

These guys turned up on time and even messaged me early in the morning to state when they would arrive They cleared away old mattress etc and installed new bed in not time with no fuss or issues I would highly recommend them to anyone Great job guys Jim

Amazing Experience – Steve And Niko, Unbelievable Service These Guys Gave My Parents, So Very Helpful Explained Everything So Mum And Dad Where So Comfortable With The Controls, 10 Stars For These Guys, And The Lady On The Phone Awesome Service Would Recommend This Company To Everyone

Half happy – Bed very comfortable , love it ☺️, massager not so good, can’t feel it even on high but very noisey

Dishonest – Quick to sell you something then when you ask them if we would get reimbursed from my Aged Care it's a different matter . I asked them before I purchased the mattress for my mother and they said yes but it was a lie. Would not buy from this company again as they were dishonest, they are theives like My Aged Care

Very pleased with the product and service but was displeased that the old bed was not removed as agreed. But a quick call to Seniors plus sorted that - a problem with room on the truck, but it should not have happened. I have no hesitation in recommending the product - my sleep has improved so much since. Found the support staff to be excellent.

Delivery persons were friendly and courteous. They moved furniture, disassemble bedhead and took away every bit of packing and old furniture. I couldn't have been more pleased with their work ethics and knowledge of the product. Everything was explained and demonstrated to me. Thank you both.

Steve and Lochie were extremely professional when removing my old bed and installing my new Seniors Plus electric bed. Clear instructions were also given in use of the bed.

The King size single bed purchased over six years ago has greatly helped my health and comfort issues. It immediately prevented painful pressure points of my skeletal bones caused by osteoarthritis. The massage vibrations help my muscles to relax, which induces sleep. The adjustable bed positions allow me to sleep or sit with maximum comfort and convenience. I am thankful for its purchase and follow-up care.

The two lovely guys, who have been here before, were absolutely wonderful. They moved the old mattress to another area and covered it for me. My little dog remembered them and was so excited to see them. Best customer service ever.

Excellent adjustable bed for those of us with spinal problems. Very good service from Seniors Plus. The installers were great. My only niggle would be the remote. I need to put on the light and my glasses to read it.

A huge thank you to Steve and Lochie for the outstanding service! They arrived right on time, were incredibly professional, and completed everything so efficiently. They not only set up my new bed but also kindly removed my old bed and moved it into another room without any hassle. They were very considerate, careful with everything, and made the… Read more

whole process stress-free.

They also took the time to explain how to use all the features of the new bed, making sure I was comfortable and understood everything before they left.

Excellent customer service from start to finish. I highly recommend Steve and Lochie to anyone looking for a smooth, friendly, and professional delivery and installation experience. Thank you both!

The bed was delivered on time and setting it up was quick and efficient. The old bed was removed with a minimum of fuss. And The new mattress is great. Thank you, Seniors Plus

Such an easy and efficient process to order a Senior Plus adjustable bed online. Delivery was fast, efficient, friendly and informative. I honestly had the best/longest night's sleep in absolute ages last night!